I have been seeing Dr. Conley now for about 8 years. I finally found her after going through a number of doctors who I felt didn't spend enough time with me, or just seemed generally uninterested in hearing my problems. Dr. Conley is a breath of fresh air. As a health care professional myself (hospital clinical pharmacist), I'm very critical about others who provide care for me and Dr. Conley is one of my health care providers that I would not hesitate to recommend to my friends and family. Besides her knowledge and expertise, what makes her stand out amongst others is her great bedside manner and the fact that she sincerely cares about her patients. Several years ago I was having some medical problems and she actually called me after hours (around 6:30pm) to discuss them with me and give me some advice which was really helpful. Another thing I appreciate about Dr. Conley is her ability to reason through the process of prescribing one drug vs. another, taking all things into consideration such as discussing possible side effects, what's covered on insurance and the cost to the patient (it may be that just because I'm a pharmacist that she chooses to discuss these things with me, but I assume she's going through this process in her head with other patients as well). My husband also sees Dr. Conley, and she always takes personal interest in both of our lives, asking how we are doing, and how our kids are. Our kids now see a pediatrician in her same office, and she was so excited to see them one day when we brought them in for their routine appointment. It's rare these days to find a doctor who takes such special personal interest in you both as a patient, and as a person. As far as scheduling, I've never had a problem getting in to see her when something urgent comes up like a sinus infection or Strep throat. My only complaint is that the wait can be a little long towards the end of the day, but no longer than any other doctors that I've been to (sometimes up to 30 minutes). As far as the front desk personnel, they're just average. They answer your questions and do what's needed, but they're not overly friendly. I was actually kind of surprised by this, because I've seen many UCLA providers in various clinics both at the Ronald Regan campus in Westwood and the Santa Monica campus, and my general impression is that they are usually very friendly, personable and helpful. It's not worthy of docking a star in the rating though, as Dr. Conley's outstanding care overshadows this weakness. I highly recommend her. read more