I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.

Literally run away from this business Do not use this laundromat if you can help it. The place is…read morefilthy, it has not been cleaned in years, plants have not been attended to in years, no soap in the bathroom, and twice the cash machine has given me less quarters than the bill that I put in. Management makes no effort to remove the perverts that sit and watch you do your laundry. Young single women- DO NOT GO HERE ALONE. The walls are full of warnings of what not to do and threats and what will happen if you do them. A good chunk of the machines don't function and are out of order. If you are even a couple of minutes late in attending to your dryer that has finished the management will throw your clothes aside to make room for another customer. This wouldn't happen if more of the machines were functioning. go elsewhere if you are able.

Typical college town laundry mat. Wish more of the machines worked.read more

I was at the Spencerport Washhaus. I was impressed on how…read moremuch bigger this one is to the E. Rochester Washhouse. This one is huge with plenty of room, tables and new shiny machines. About time there is a clean place to sit, watch TV and do laundry at the same time. The East Rochester is zbout the same, but a pinch smaller, but dnjoyable to go to. Thank you very much to Washhous. Congratulations, pn a new building.

Clean and easy to use app. It was efficient and fast. The new owners have made it a place you feel…read morecomfortable doing your laundry in. They did a great job cleaning it up.

So laundry mats suck, a lot. We all know this, or at least those of us that have to use them know…read morethis. This one has it's trashy moments but it's actually pretty decent. It's much, much cleaner than Washboard Willy's in Albion and the Washboard Willy's in Medina. The bathroom smells and there are usually weird notes people left behind, but that's to be expected. One day when I was doing laundry there, a man who works there was doing maintenance and he was very friendly. But a different time I went there, there was a homeless man hanging out there who kept saying how his tv at home was broken so he was watching the game here. Yet he literally had a shopping cart full of stuff sitting outside the front door. A different time I was there someone left half a pack of cigs on a table with a note that said "free".

From the owner: We’re a family‑owned laundromat that has been part of the county for more than 50 years. Our…read morefacility is clean, our machines are modern and efficient, and our team is committed to providing excellent customer service. We take pride in continuing the legacy of a business built on reliability and community trust.

While renovating a home here, I needed a place to do laundry .. stopped in and was amazed at the…read moreamount of machines here. The machines look clean and everything worked fine. There are three tvs to watch while you wait. I was in and out in less than an hour. It was very convenient. I'm back today with another load.

Several years ago, my wife brought in a comforter to clean. During the drying process, some kind of…read morehydraulic line ruptured, leaving oil all over the comforter. She left message after message for the owner, with no return call from the owner. I wouldn't mention it now, but after my experience in dealing with the same thing at the same owner's car wash, I wanted it known that Rich Colonna is a lousy businessman and you shouldn't expect to receive any reimbursement or even a courtesy call when his machinery fails. Beware!

Super responsive owner and staff ! Highly recommend. When our air BnB didn't have adequate laundry,…read morewe headed straight over and got our laundry done rapidly. Full service.

Their name says it all. The machines and business are so fresh and so clean. I love the ease of the…read moreapp as well.

I was visiting Rochester for a lengthy period of time, staying at a nearby hotel, and needed to…read moreclean my clothes. Thankfully, I found this laundromat. I had the best experience here of any laundromat I have used! Thanks!

This was no where close to "so fresh and clean" I went there sunday afternoon, the place was…read morebeyond packed, there were bags and bags and bags of laundry everywhere, dirty chairs...I left...people in the parking lot smoking pot, one guy inside drinking a malt liquor...I would not recommend this to anyone. Nastiest laundromat I have ever been to.

absolutely don't come here the place is a disaster. The machines will take your the like a trap…read more disgusting. machine took $12 from me. If I could give zero stars, I absolutely would. Do not waste your money here.

If I could give zero stars I would. I believe in kindness but when this is the only establishment…read morein town, it's disgraceful how they do not maintain it. 90% of the machines do not work and are never fixed. This has remained true the 8 years I've lived in Leroy. The machines are not being cleaned and they smell. Leroy residents deserve better than this. It is clear the owners do not take pride in their business. Please fix your machines before updating your signage and adding plants.

The women in charge was not very nice , kinda like a tyrant . She didn't want to listen to a word I…read morehad to say. I had one comforter to wash. I did not need to dry it. When I got there The door was locked. The sign on the door said last laundry in washer by 645. It was 642 and the door was already locked so if it locks before that, how can I get my laundry in the washer before 645 if the door is already locked. anyway I tried to explain to her that I only had one comforter to wash and was not drying it but she did not want to here a word I had to say. ( Andthat would've given me plenty of time to be out of there before 8 o'clock, which is what the sign said for closing. ) I will not be coming back and I will tell others as well. Word-of-mouth can be your best advertising or your worst.

I can't believe we got turned away when the laundromat is open. The lady had a ton of people in…read morethere and wouldn't let my children and I in to dry one basket of clothes. She ignored me while she had a bunch of other people. We only needed to dry clothes. It says on the doors last load in by 6:45. Washed. We needed 30 minutes of dry time and she locked the doors at 7. She stood by the doors and just ignored me and said no. Seriously? Is that really what you allow your workers to do?

I needed a king size comforter cleaned. The girl working there was very friendly and explained all…read moremy options. she did a great job. the place is super clean and it smelled so nice. I will definitely be bringing in my other comforters there to be cleaned. the girl did it in a few hours and called me to pick it up. so nice to have good customer service.

What a great experience. Helpful staff, clean and good machines to get the job done! Brought my…read moreQueen size comforter in for a wash and dry before storing it for the summer. $12 approx. Will be back!