Great Experience utilizing their wash and fold service! Will definitely be using again!…read more Great communication! When I called the number to ask a few questions the owner picked up, was one of the most friendly and helpful calls I've ever had! Thanks for operating a great business!

I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

Good man good family brand new everything and I'm rocking with him til the wheels fall off. I'm…read moreglad they got something over there to wash your clothes with. I go early in the morning and I have no problem.

I made the mistake of using my bank card. I recommend using quarters. I was overcharged for my…read morelaundry. And how am I even to dispute that? My laundry was wet when I took it home. And I was Charged 50 cents for every five minutes of drying time. And I had to keep inserting my debit card; because there was not clear instructions, on how to set a time on the dryer. My laundry was still wet , when I was done. They charged me an extra two dollars on my washing machine loads I was charged $8 for $6 dollar laundry machines. I was using cold water, so I'm not sure what the deal is there. At first it showed up on my card as $5 each. And they increased it to $8.. I feel like they were just just whacking my card with charges. The machines said they were $6 I won't be returning to this laundromat. I feel ripped off. Do not use a credit or debit card where you are not provided some kind of receipt..

I was at the Spencerport Washhaus. I was impressed on how…read moremuch bigger this one is to the E. Rochester Washhouse. This one is huge with plenty of room, tables and new shiny machines. About time there is a clean place to sit, watch TV and do laundry at the same time. The East Rochester is zbout the same, but a pinch smaller, but dnjoyable to go to. Thank you very much to Washhous. Congratulations, pn a new building.

Went to E. Rochester location when our laundry machine wasn't working. I haven't been to a…read morelaundromat in a long time and I was so pleasantly surprised. The place was spotless, machine easy to use and overall great experience.

First of all, I just have to say, I LOVE Rochester, NY. I used to live here, and it's always a…read morepleasure to come back for visits. People are just so friendly here! Dirty Laundry Brighton fits right in -- it is, by far, the nicest, friendliest laundromat I've ever visited! I've owned my home and laundry machines for many years now, so it's been quite some time since I needed to avail myself of a laundromat. A lot has changed since I last did so, and Dirty Laundry Brighton is a far cry from the big wheezy, unreliable machines, pocketfuls of quarters, watch-where-you-sit cleanliness and surly patrons (big city...) that I recalled. I walked in to smart rows of modern washers and dryers, a bright, cheery, air-conditioned atmosphere and quiet, friendly fellow patrons. I must have looked fairly out of place, because a sweet, motherly attendant quickly came over to offer me a hand. She helped me choose appropriately sized washing machines, showed me how the stored-value card system worked (no dealing with pocket change here, and don't worry, the card dispenser takes cash) and got me up and washing in no time. The laundromat wasn't busy, as it was early afternoon on a Friday, so there were plenty of places to sit and work on my laptop while I waited for my machines to finish. Yes, there is free wi-fi. No complimentary coffee (that was just about the only thing missing, and that would've been another first in a laundromat if there had been any, at least for me), but there's a snack machine if you get the munchies, and a nice little bistro with indoor and outdoor seating next door if you're really hungry. Everything was clean as a whistle, including the floor. Only two very minor quibbles -- so minor that I'm not docking any stars for them. One is that the only detergents available in the vending machine have fragrances, so those with allergies should remember to bring your own detergent. (But if you forget, there's a Dollar General next door where you can buy some, and a Tops supermarket that has even more.) The other is that the stored value card vending machine doesn't make change, so all you have is a $20, then that's what's going on your stored value card. But that's OK, because the card is yours to keep, and unless you're just passing through, as I was, you'll be able to use the balance during your next visit. Most importantly, my laundry was nice and clean and ready to fold in about 50 minutes. I don't know when I'll be back in town and in need of a laundromat, but next time that happens, I'm coming right back here.

Clean, good places to wait, and free wifi. They do also have a bathroom and the usual supplies…read morevending machine with a few snacks and drinks. I think the washers are a little on the pricier side, but still close to standard for larger size. You access everything with a card ($1) loaded by credit card or cash, which is nice except the card dispenser was broken when I was there and it was my first time here. Thankfully a nice guy was finishing up his laundry and passed on his card to me, which had $8 remaining and he refused to accept my quarters in return! The dryers are the style where you pay $0.25/6 minutes, which can be frustrating to guess how many cycles you'll need. They have the rolling carts to bring your laundry around and, even better, a few parking spots right out front for you to get up close!

The staff shirts say "GET YOUR DIRTY DONE IN THIRTY," and that's the truth! A quick load is 23…read moreminutes!!! It doesn't look that great on the outside, but this place is very clean, neat, and organized. A wash load is $5, and there's lots of room for a huge laundry load. Dry cleaning is available too. Theres a coin change machine right next to the ATM. Folding tables are spotless, the temperature is comfortable, there's video games, pinball, and (snack) vending machines for any quarters you don't use on your laundry. There's plenty of seating & 3 decent sized TVs to occupy time. Bathrooms are open to customers. Thanks Bubble Staff for keeping this so clean & spotless.

Machines were good but place is $$$$ don't use cash / change and charge you to get one of their…read morecards and machines cost $$ more than other local places for same machines that still use change. Had I known, would have went there.... Came here cause of Yelp reviews but they are misleading given the above.

Where I live is a large apartment complex, it's a approx. a 500 unit building. It has all the basic…read moreamenities from a store, community room, exercise room, library, and laundry. However the laundromat is aged, the maintenance isn't the best and the machines are basic sizes. Recently I bought a new bed, a nice Queen size. It goes without saying that the bed wear is larger. The sheets I can wash here where I live, but the quilt is larger and won't properly fit in the washers here. So I had to find a good laundromat. 5 minutes from where I live is a newer laundromat, "Wash and Go". I went there Friday with my quilt. I'm familiar with the owners whom own the store right next to the Laundromat, the East Ridge Express, a convenience store. I did a story on them awhile back when they opened. The Wash and Go laundry they own is a nice laundromat. All newer washers and dryers. Very neat and well kept. The owner is a nice guy, and since it was my first time there, he showed me how to operate things. They have a variety of newer washers and dryers, large and small, a change machine, folding tables, laundry carts, and sitting chairs, and a TV. It's a bit more expensive than the regular $1.25 , $1.50 prices like where I live, but it's worth it. $4.00 is the minimal washing price. Drying is a bit more also. But you can wash and dry larger loads!!! I was pleased with the place and will go back.

Went here specifically to wash large bedspreads. The cost was rather high but the laundromat was…read moreVERY clean.

This laundromat does the job and is better than most, but whoever owns it has really dropped the…read moreball. If you lose money in the machines, good luck getting anyone to respond calling is pretty much useless. UGH! The bathroom hasn't worked in ages, which isn't great either. It's clean enough, but walking in and smelling weed isn't exactly pleasant. I'm here to wash clothes, not come home with my laundry smelling like smoke. Parking can be interesting. The lot is now pay-for-parking, and I constantly have to deal with people using the laundromat spots just to go to Jines. There is free parking for the laundromat so That's all I got

Hands down the worst laundromat I've used in Rochester. They only plus it has going for is that…read morethey have pay range on some of the machines. Unfortunately two of them are out of order and have been for months. The laundromat is filthy. You can be here for hours and never see an employee come in or wipe down machine. For his last hour the very few pay range machines they have have been occupied by laundry that that nobody has ever come back to take out of the machines. This is probably the last time I'll come to this laundromat. I found a much cleaner one in the Mount Hope area that doesn't have any machines out of order. The only bad part is it doesn't have pay range but quock it is that if half the machines that take it are broken or unavailable?

Have used them on and off for many years, great for the larger items that need washing with their…read morevery-large washing machines that a standard machine at home could never handle. Coin-operated washers and dryers work well, just a tad expensive but an expected cost for a laundromat. Decent environment, wide screen TV, I believe wifi access, never have to wait to use the machines (or only very minimally I think on one occasion in a dozen), personnel are friendly, bathroom is decent. Building is old but it is as reasonably clean and well-kept as an old building can be. Wouldn't go anywhere else, used to where the machines are and I get done what needs to be done.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

Super clean, renovated and efficient space. Well managed with space for folding, sitting and a…read moreclean restroom available as well. Highly recommend this spot!

Hey the big washing machine took my $6.75 and did get the job done...I would appreciate if I get my…read moremoney back,,and the number that you all have on the website is not working...you can contact me to get my refund at 501 399 9662..

Was here for work and my hotel didn't have a laundry option…read more Plenty of machines, helpful staff, and clean facilities. I forgot some soap and they had plenty of options really inexpensive.

They lost my white, Ralph Lauren, queen size blanket. I requested it be cleaned and tack down a…read moreslight part of the edge. I sent this to them with a variety of household items for pick-up and delivery, I had to return to my home in Chicago and couldn't stay there until they found it. Very unhappy. If they SUDDENLY find my blanket and send it to me, I will re-write my review!