Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

First time using this laundry delivery service, and we'll definitely be using them again. So easyread more

Easy to use, super fast, clothes come out perfectly and all you have to do is put in away in your…read moredrawers. saves me so much time and is so worth it. Best laundry service I've found in Chicago. they've done everything from kids clothes to comforters and more for us. will use them exclusively.

Fantastic service. Quick and easy measuring for taking in my tux. Great value too! I was an idiot…read moreand forgot to pick up my clothes the day before I was headed out of town, and they still generously came in (after they closed!) and let me pick it up. Obviously I don't expect this every time and they 100% didn't have to go out of their way to do this, but it was so kind and even when I offered extra compensation, they turned it down. 10/10 would recommend for amazing service and great price!

This place doesn't want business. The lady attending the front is always making excuses for why she…read morecan't fix this or that. For example, I dropped off a pillow that the zipper needed fixing and the guy said no problem, they'll fix it. And they did! When I came with another pillow (the same design, just its twin with the same problem), the lady said it was impossible to fix. When I said that she already fixed the twin pillow, that's when she finally accepted it. Now when I'm asking to her do some alterations on three shirts, she said she "wasn't professional enough" to accept them. She gives explanations like "too hard" or "too much work" and I'm left feeling like she just doesn't want my business. It's unfortunate since she is my neighborhood cleaners and tailor.

BC Cleaners is a great local Dry Cleaners that my Boyfriend and I love to support! My Boyfriend has…read morebeen using this cleaners for a long time with zero complaints! All his work Shirts, Dress Pants, and Suits always comes out looking fresh and close to brand new! Since moving to the area I have switched from a NorthShore "Green" Cleaners to BC and have never had any complaints! I trust BC Cleaners with my Designer Dresses, Designer Suits, Designer Blouses, Designer Everything! Needless to say, I am always pleased. Another perk, my clothes never come out reeking of deadly chemicals! Sure, I am use to picking up my items the next day and on some occasions able to pick up the same day when in a pinch! With BC Cleaners I usually let him arrange my pick up date and service has always proven itself to be great. Living so close his suggested dates has never been an issue, I have never experienced an order that couldn't be picked up on my ticket date. See for yourself, you wont be disappointed..

CUSTOMERS BEWARE: ENTER AT YOUR OWN RISK…read more POOR WORKMANSHIP. VERBAL ABUSE. INTIMIDATING BEHAVIOR. I chose BC Cleaners on Western because I wanted to support a local business in my neighborhood. Unfortunately, my experience with a man who identified himself as the owner was a nightmare. I brought several items in for cleaning and tailoring, expecting professional work. Instead, I received some of the worst tailoring I have ever seen.The wrong color thread was used, including blue thread on a beige item. The stitching was loose, the hems were crooked, and one hole was sewn in a way that left the repair visible on the outside of the shirt. There were even additional holes along seams that were supposed to be closed. When I calmly brought these issues to his attention and requested a refund, he insisted, "I fixed it," while dismissing my concerns. He then smiled and said, "If you could do it yourself, why didn't you?" I told him I paid a professional good money to do it for me. That is literally why customers hire professionals.I never raised my voice, used profanity, or acted unprofessionally. I simply explained that the work was unacceptable and requested my money back. He refused. Then the situation became genuinely disturbing. When I told him I would have to leave a customer review, he came around the counter, stood over me, and said, "People like you are shit." When I asked him to repeat himself, he said it again. He continued verbally berating me while I was trying to leave. I lost my shoe in the vestibule, and he was standing so close to me that I felt intimidated and unsafe. He continued yelling obscenities as I walked toward my car. So I filed a police report regarding the incident. After this experience, I looked at the business's reviews and noticed several other customers describing negative experiences. I particularly wish I had seen the reviews from women who reported experiencing sexist or racist behavior before bringing my clothes here.

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

They have expert tailoring available 3 days/week. The prices reflected an "expert" job., so I was…read morehopeful. I brought a number of projects including a pair of pants & jeans that I didn't want the legs to be so wide. The tailor suggested doing it so that you wouldn't see it. Both turned out very well and were nicely pressed as a bonus. On one top he added fabric he had so you couldn't see through the openings around the buttons, but the button placket was sticked down and I could no longer un-button it. He said he'd see what he could do but didn't think its would be possible. On another top that I wanted let out, he added fabric to the underarm which didn't have enough of a hem to let out. When I picked up an item that I had a small hole "re-weaved", I looked and still found a hole. I asked him to re-do it and he said he would do it quickly while I waited. He said it must be a 2nd hole. He came back with it in plastic. When I got home i saw that while repaired it was pulled too tightly and causing puckering. I brought it back to be fixed. When I picked it up all the work had been removed and the hole was back. I was told that the manager had emailed me and refunded me, saying that they couldn't do anything more for me. I checked for any communication and didn't find anything. Also, there was no refund of any kind from Greener Cleaner. Not happy here.

worst wash & fold laundry they barely use detergents plus they mix with other customer's clothes…read morewith one machine. goodbye for me. you've lost a valuable customer.

I dropped off two dress shirts for cleaning, and not only did they lose them, but now they're not…read morereturning my calls. The clothes were supposed to be ready on a specific date, but they don't have anything from that day and seem unwilling to resolve the issue. Completely unprofessional and unacceptable. I would not recommend this place to anyone.

The attendant is so unpleasant and the machines take quarters and you can't cha he a $20 bill…read more...but the ATM only dispenses $20 bills save your time.

Attendant lady is a piece of work. Overall, I would certainly not recommend this place. Prices are…read moresteep and in short: avoid this place at all costs.