Consistently the cleanest laundromat we have been to. Machines are always working and very clean…read more Bathrooms are also very clean and comfortable. There is always someone on staff and ALWAYS has a smiling face and eager to help with any issues. Would highly recommend!

Pur Laundry is reliable and clean. The woman who works there ( I wish I knew her name) is always…read morechecking on patrons, cleaning the equipment and floors. Plus better prices than the competitor on the east side.

I came here to do my over sized blankets. 2 stars because I got what I needed done. I hope the…read moreowner of the place will have more love for the place in the future. 75% of the machines are broken. The little washers most of them don't work at all. The bigger washers were $7 per wash. You can pay with credit/debit, but not navy federal bank card. There are also options with paying with quarters. The dryers a lot of them were broken or had a sign that said doesn't dry well. It took me $2 to dry my blanket. One quarter for 6 mins per dry. Funny thing is everything is outdated besides the credit card machine. Poor elderly people standing around to wait for a washer to open up to wash their clothes. I hope they tend to their machines or upgrade for all big ones. I would rather pay $7 per wash than have to wait forever for a machine to open up. Dryers need an upgrade to dry faster and if not faster more efficient. All in all I got what I needed done! Also tip for anyone that is a clean freak bring sanitizing wipes to wipe the counters to fold your clothes. Or even the handles of the machines!

Unfortunately, I spent almost $70 and some of my clothes are not clean. We just moved here and…read morehaven't purchased a washer or dryer yet, so I decided to run to a laundromat to try to quickly get it all done at once. I have quite a bit of laundry, two weeks for a family of three plus sheets, towels, one large blanket, the normal stuff. Too many of the dryers do not work (about half) and those that do are inconsistent. One of the large $9 washers left a crusty residue all over a blanket that I can only assume is left over powered soap from a previous user (I use liquid). This tells me that it didn't fully rinse. The blanket was the only item in the wash due it's size, so it should have been just fine. The large washers also left the clothes more damp than normal, so those loads took longer in the very slow dryers. I was there for just over 3 hours on a Tuesday afternoon and never saw any employee. I have called several times and no one answers the phone. I attempted to resolve my concerns directly with management, but that's impossible if they never answer the phone. I will never need to go there again, but I feel really bad for anyone who doesn't have a choice. I do not like companies that take advantage of their customers. I feel this company doesn't maintain their equipment, which costs their consumers more money. Shameful.

Very nice and clean! Staff was very helpful and nice. Felt safe knowing staff was there. Love they…read moretake credit cards!!!

We have used this laundromat several times before, but recently they made some sort of change or…read moreupdate that has driven it into the ground. When we arrived, we assumed it would be like normal--use the app, pay, and wash our laundry. However, now you can ONLY use the app while connected to their Wi-Fi. When we asked if they could produce a card from our app, they told us no. We tried using their kiosk to get a new card, but that didn't work either. So we ended up uploading a lot of money onto a card, with no way to get it back because they don't allow any refunds. Eventually, we connected to their Wi-Fi, and only then did the app start working. This has never been the case before, and there was no clear indication of this change. I should be able to use my cellular data--which works perfectly fine--to access an app without errors or being told there's no connection. We will not be coming back.

This is the friendliest cleanest laundry mat I've ever seen. Would highly recommend. I've never…read more $2.25 lb starting for laundry drop off service. $3.25 lb for same day, kids clothes with lots of stain treatment or over half mixed. They also pick up/deliver

It's a little pricey but their machines are all brand new. It has a ton of tables for folding and a…read morefew places to sit while waiting. 1amazing thing is a 30lb washer takes about 30 minutes to wash and dryers take only 20 min to dry that 30lb load. It's new-fast and very clean. You do have to put money on a "Lumin card" that's the only way to run the machines. They could make this more clear when you walk in. But all and all I will definitely go back!

Clean and well taken care of....wish there were more seating space and vending machines nearby.read more

Hands down personal customer service with a heart of gold…read more Unfortunately, I went to do a laundry load to find the doors are locked, & there is handwritten sign that says "Closed until Further Notice". I do wish the owner all the best, & hope they will be again open for business soon.

Bainbridge closed their laundry mat, which still blows my mind. This one is clean and not creepy at…read moreall. Appreciate the efficient machines.

This is by far one of the dirtiest laundromats I have ever washed that. The machines are full of…read moresoap scum and not cleaned. The floors are not swept. The whole establishment looks old outdated and unkept. I thought being in Poulsbo such a cute area that this laundromat would be decent. To wash and dry is extremely expensive as well. There's no bathroom or sink to wash your hands and for the price the owners should care more about the clients that come here. I feel sorry for the clients that have no choice but to wash here. Shame on the owners.

Amazing. They were able to get a stain out even though I thought all hope was lost. Exactly on time…read morefor pick up and delivery.

My daughter found this service for us to give our son and his wife as they were giving birth to…read moretwins, it has been over 2 months and can I say wow! This is a top notch business, great customer care, a great service, prices are very reasonable, our kids are sad for this gift of this service to come to an end. We'd call upon this business again to service our laundry needs!

This place has different sizes of efficient machines. Pricing is fair and the place is really…read moreclean. The lady that was working is helpful and attentive.

I do laundry at home; however, I need to use a laundry mat to wash my king-sized comforter…read more I decided to try Laundry Genius since they have more free parking than my usual laundry mat has. Laundry Genius is modern compared to the surrounding laundry mats. Coins are not used at all. Cash and/or credit/EBT cards are transferred to a Laundry Genius laundry card (think grocery store savings cards). There is a $1 service charge applied to the first transaction. Be sure to save this card for future uses to avoid the $ service charge each time. Pricing is clearly listed at the card terminal area. Laundry Genius doesn't open as early as other mats do; opening is at 9am. Last wash is at 7:30pm. Indoors is spacious and bright. Washing and dryer machines are plentiful. Several rolling basket carts are available to assist with laundry transportation. There is a good deal of seats for those who wish to stay on-site while doing their laundry. Vending machines are on site providing laundry detergent, fabric softener, dryer sheets, non-alcoholic drinks and snacks. I spend around $18 to wash my comforter and around $3.50 to dry it. At first, I was shocked at the price difference from surrounding mats; however, you get what you pay for. Increased pricing saves me time by not having to search high and low for quarters. Quality and the quantity of machines ensures that I do not have to wait for availability or continue to add time and money to drying times. I appreciate that the staff are constantly walking around wiping down machines, sweeping and replacing laundry carts to their correct location making my entire experience feel clean and efficient.

I would give it a zero if I could. This laundromat is the slumlords of laundromats. Of course…read morethere's no phone number to call when their stuff ruins the laundry you bring in to wash. And before anything said because there's signs all over that says they're not responsible for if your things get ruined because you overpacked the washer or so on and so forth. I didn't overpack the washer. Their dryer turned my stuff black. Worst laundromat I've ever been to in my life. Half of the equipment doesn't even work. It smells like mold.

Filthy dirty, overflowing trash, many machines inoperable. All change machines out of order and it…read moretakes 20 quarters for one wash. Be WARNED if you have to do laundry here!

I like the long hours, early and late. The attendant is very helpful. Multiple load sizes are nice.read more

It truly amazes me how far this laundromat has come. The place is constantly being cleaned with…read moresoap and snack machine always filled. I do my laundry once a week and I can't express, how convenient it is. Plenty of washers; BIG washers at that and dryers that run smoothly, near by bar and corner store. I'm glad to have a laundromat in the community that feels like home, with very friendly staff that is easy to get a hold of. Let me not forget to mention that there is a TV for entertainment and camera always being supervised. HIGHLY Recommended!