Thank you Joe and the rest of the team at Prime Automotive. From the phone call to visit and the…read morerepair was awesome! I was having AC problem on my car. I called and spoke to Joe. He explained all what needs to happen. Took my car there and they did an awesome job! Since my car was there I have asked them to do the oil change as well. They are very professional and the place was very clean. Very reasonable price. I highly recommend this place if you need automotive assistance. Thank you Joe and the rest of the team. I will surely be back for next service. very satisfied!

After Joe charged for $165 and gave estimate for $4,351 for the engine light to my sister's car, I…read morevisited them. He said he needs to change the head gasket (not needed), and he wanted to charge 19 hours of labor machining the motor body (it does not even make sense, he lied big time). The car only needed 2 spark plugs :) We now know because we took the car to another shop, asked them to change all 4 spark plugs and their coils, all for $600. We also received an estimate of $1,050 if we ever need to change the head gasket. They are rootless when they see a lady customer. It is a shame, how this people can get 4.9 stars?

I needed a pre purchase inspection for the Castro Valley area where the car I was looking to…read morepurchase was located. Omar responded first and was very informative communicating through messaging. He honored his price match policy and we scheduled the appt. I met Omar the day of the appointment and he quickly got the truck up on the rack. I received a comprehensive inspection report and he thoroughly walked me through the report. I really appreciated Omar's customer service. I highly recommend his shop! Thank you Omar!

I went to my dealership an a transmission shop who both said only cure is a transmission rebuild…read morefor over 4000 dollars . When I went to stress free they said that they may be able to fix it with a transmission solution for 700 but couldn't guarantee it I asked if it will make the slipping worse they said no an it's worth a try which i agreed since the price was so expensive to rebuild the transmission. They took 3 hours an my 2020 Palisades is running great no more slipping thanks Stess free you guys are great

As a fellow JDM enthusiast, I've got nothing but great things to say about Nakayama…read more I take a lot of pride in my import, so I'm pretty selective with who I let work on it. John and the team took care of me from start to finish. Their guidance, expertise, and overall knowledge of these cars is legit. Even if it was my daily commuter.. I'm still coming here. Communication was solid, turnaround was quick, and the work had a professional touch you don't always get. This is the only shop I trust with my car, and I'll keep coming back anytime I need service. If you want QUALITY work done - this is YOUR shop to go to.

After doing extensive research on various platforms, I found Nakayama Motorsports through a FB car…read moreforum. I was looking for the best place to take my car for engine work and Nakayama MS got many more recommendations for my car than any other shop, and Yelp reviews were solid-so that was where I was going! I understood very quickly why Yelp and the FB car community recommends Nakayama MS- they are truly car experts, and they also specialize in performance cars. The owner, John Nakayama, has the perfect balance of being extremely knowledgeable and savvy, trustworthy, and he is also a very kind person. Cost for repairs was neither cheap nor expensive-I found the costs were reasonable for the high quality of work, and peace of mind. John was very patient with me-answering all of my questions, and he was very thorough and concise with his explanations. My car is now running beautifully! I highly recommend John and his amazing team at Nakayama Motorsports!

Every person over there is very professional, makes you feel comfortable, and is straightforward…read moreabout everything you need! I went there for transmission fluid change and they took care of it at a fair price! I would definitely go back for any auto needs!

My Toyota Prius hybrid system failed on my way to work and luckily found Javier's shop! He and his…read moreteam helped push my car into the shop after the tow truck left it on the street. Having a car breakdown is a little scary for someone that doesn't know anything about mechanics, but he was very patient and kind in telling me what steps he was going to take with my vehicle. He ran a diagnosis to gauge what the root issue was and shared the information with my fiancé and I so that we can make decisions on what to do. I appreciated his knowledge, connections, and overall trusting presence. Would we go back to J&J? Definitely!

It bothers me that I must write this, but the time has come. As one can tell from my previous…read morereview, I was really high on this place, but the bloom is off the rose. I took my Lexus there 2 days ago for a routine oil change, and to repair a coolant leak that I had diagnosed. The leak was indisputably the result of the lower radiator hose rubbing against the alternator drive pulley. This hose was installed by them when they did my timing belt service. Because I provided the hose, they disclaimed warranty coverage. The problem is that it was not a part failure; it was an installation error. I wasn't crazy about it, even after Paige began/attempted to tell me that if that were the case, it would have failed months ago. That is patently false. It was a tight installation, and the contact between the two parts was very slight. A blind man could see it. I explained to her that I am a 50+year veteran of the automotive repair industry, and that this was an installation error; not a part failure. She even claimed that they did not install it. I invited her to look up the repair sequence for the timing belt job in Alldata. She should have taken notice that I even knew what Alldata was. I advised her that one of the early steps in the process is to remove the radiator. Since they did acknowledge the timing belt/water pump job, they really don't have a leg to stand on. She was not about to be swayed, even when I told her that That would be the last of me they would ever see. Ever hear the term "penny wise and pound foolish"? So beware- their warranty means nothing. Had I not picked up on the leak in time, things would be very different. A $20K engine's destruction would have shown them a much more animated and dissatisfied customer. Bill Adams would have never allowed this to happen, but alas, Bill couldn't be involved, and many of you know why. But he understood the importance of keeping their clientele happy and returning. Unfortunately, he had to distance himself from the business, and hand it down to the kids. They are woefully under prepared, in my humble estimation. They wanted to charge me for a repair that was clearly caused by their error. Imagine that...chasing away any customer over a simple and relatively inexpensive issue like this. But a customer who has a history of thousands of dollars with your company??? They will learn a hard lesson, and it won't involve me any longer. All the people that older reviewers are raving about are gone. So are some of the perks. They have discontinued UBER service for customers, even though their sign out front brags of it. I'm voting with my feet and my wallet....Good luck; you're going to need it.

I love bringing my hondas here. They are always friendly although change in management they still…read morehave excellent service. They have genuine honda parts and its close to my place. Id rather go here than honda dealership. They explain everything throughly and also provide photos in their estimates.

I came in after another auto shop couldn't identify the issue with my car, and I'm really glad I…read moregot a second opinion before going to the dealership. Max was helpful and the team quickly diagnosed the problem and updated me within an hour. Their recommendation aligned with what I was considering, which gave me added confidence in their professionalism and honesty. Thank you, Max and team!

I used to like going to Blvd. Auto for repairs oil changes etc. Fahad is a great guy but hired some…read morekid that's overcharging people. I went in to get a COUPLE bulbs changed and it was over 400 bucks! Plus he broke the emergency exit latch in the trunk. The car is over 10 years old so those few bulbs weren't much at the local parts store. I even called back to complain about the price but didn't want to start talking "construction talk" to his seems like co owner because when that guy started everything went bad.

The owner of this business was very nice and accommodated our need for a same-day inspection with…read moretime constraints. They performed a very thorough inspection with recommendations about upcoming service needs. The price was fair and the process was very smooth. If I lived in the Hayward area, I would use this business regularly.

Had my car repaired here and the I had a few questions about my car that they were able to answer…read moreall my questions! The guy I spoke in the front desk was friendly and knowledgeable about the repair. Initially I thought the cost was going to be way more but they were able to score me a cheaper quote and fixed the problem my car had! Highly recommended here!

Excellent service provided by Oscar and his team...in and out in 15 minutes...very satisfied…read morecustomer..the price quoted online was very reasonable and I would highly recommend them to anyone that needs a STAR smog check

Quick and efficient oil change. Gave me a good price for an oil change, and didn't press any sale…read moregimmicks, like a new air filter etc, which I like.. Will come back for another oil change, I did two here already. :) thank you

I brought my car in once for a quick consultation a few months ago, just to get a feel for the…read moreplace and they were nice. Today was my first time getting a 50,000 mile maintenance service on my vehicle and I am so happy I have a regular spot to go to for my car now. Service was very kind and professional. Run by a father and son. Excellent communication with a text-able phone number and a listed page of services with pricing... both of them had super calm tones in their speaking voices, which I really liked. As a new lady client, I got very good vibes and felt that they were trustworthy with a good reputation. I even learned some maintenance tips for my car. Definitely will be booking my regular car services with Mangale Motors... thank you so much John and Jeff!

Not only are they friendly and knowledgeable, but they fixed the horn on my CMAX as I'd asked and…read morenothing else unnecessary-- fast and efficiently. They made further recommendations too. Very easy to talk with and understanding.

I've been taking my car to the dealership for service for as long as I can remember, so I was…read morepretty skeptical about switching to an independent auto shop. But Larry's had great Yelp reviews, so I decided to give them a try. I dropped my car off on a Saturday, and they were able to service it, thoroughly inspect it, and even take it for a test drive since I was a first-time customer. When I picked it up, they walked me through everything step by step, which made me feel confident that they had really taken the time to look over my car. They also explained any potential maintenance that may be needed down the road, without any pressure. Everyone was honest, friendly, and trustworthy. I even brought my daughter with me, and they gave her a little toy dinosaur on wheels, which absolutely made her day. I was really happy with the service at Larry's and will definitely continue bringing my car here. Highly recommend!

This review is only for Customer Service, as I did not have service done. I called them on Tuesday…read moreand stated that I wanted to set up an appointment to get a tune up on my 2003 Toyota Camry XLE. The person who answered the phone took down all the information, including my phone number, and stated that Larry would call me back with an estimate and more information. I did not hear back from them. On Wednesday I sent them an online email. No response. To this day, nothing! This is totally unacceptable for a business. Since I told them that I was a new customer, maybe they are not taking new customers, but they should have called back and told me so! That would have been the good customer service thing to do. Highly disappointed, as I have heard great things about this business!