Great communication and fair practices. They were able to take us in last second and help fix my brother's car in a few hours. Their pricing was fair and we really appreciate the quick turnaround. read more

Honest & great at what they do. I do not feel apprehensive, about cost or quality of the work when my car needs to have something done, if it's being done at Jack's AutoHaus. They explain what needs to be done clearly. read more

It is really really hard to find a mechanic you can trust... I had a leaking, damaged air conditioning part that two other places would not even touch. At my best friend's recommendation, I came to consult with Jack, and he was amazing! He was so kind, straightforward, and found a way to accurately diagnose my air conditioning problem. It was an extremely labor intensive project, but he was able to take care of me, help me with the cost of parts, and return my car to me in a reasonable turnaround time. Everything about the interaction with him was honest and professional. I will 100% be coming to Jack for all of my car maintenance from now on... and if you need to rent or buy a vehicle for any reason, he even has his own fleet on the Turo app! I very much appreciated the excellent service provided here and highly recommend this mechanic to all. Thank you so much, Jack's Auto Haus! read more

Communication was great & service performed was excellent. Jack was knowledgeable and listened to the symptoms I explained, had a great & affordable course of action. I would recommend. read more

Always honest. Never around the bush. willing to work with you but giving you what needs to be done and what can wait. Been going to him for yrs. read more

My fiancé needed some work done on his 92' Lexus. Not a lot of shops can could provide services due to the year of the car- he loves his Lexus; anyhow he called Jack's Autohaus and they were able to help him out. They were very reliable and upfront with the process of fixing the issue. Fiancé is very happy his car is back running smoothly! read more

Have serviced both our cars here for various things, ac condenser replacement and major high mileage tune up. Good quality work, responsive, fair prices. read more

I've been going to Jack for a very long time. So has my brother. Most recent work has been fuel pump, exhaust manifold and catalytic converter done to my 94 Jeep Cherokee. He has always been friendly and informative. This shop is definitely worth coming to and I definitely recommend it. read more

A great shop. One of the Big Dump trucks had a broken Fuel Meter and we needed to deliver it to the customer the next day. the boss had us drop the Truck off on wednesday and it was ready today(thursday). We delivered it to our customer and all was good. Thank you Mike for the help. read more

Jack's AutoHaus - Auto Repair Near Me - Hayward, California

All i can say is do your research. Went here for my B7 service for my c250 which supposed to include an oil change, brake fluid exchange, cabin filter replacement. Prior to visiting this place i had a quote of $260 for the services mentioned above from another shop. So out of good faith and based on the reviews i still decided to go to this place. Dropped off car at 8:15 am felt good about this place. At around noon time i called them up to check if my car is ready. The guy answered oil change is done but cabin filter needs to be replaced too? So i asked them how much does it cost for the oil change only, the guy answered 260$! I said the filters are supposed to be included on the service but he insisted it will add more like 70$ on the bill which makes it 330$. At this point im telling myself okay 70$ difference is not bad considering that they are around my neighborhood. 330 pm went to pick up my car, found out that they didnt even did the brake fluid exchange and yet im paying $330 already. At this time, i knew i messed up. I wouldn't be bothered paying $330 if everything was done accordingly as recommended. And I was expecting it lower than $260 since something is not done. They gave me a quote on the brake flush for $130. So for the whole package that was included for b7 service it would have cost me $460 with them!!! $460 for a service that i was quoted for $260 by another different place. All i can say is ask around compare the prices and reviews. read more

I was pretty alarmed when I got into my car to find an ! Sign on the dash. Quick google and I found this place. I made a call And the manager said I could come right in. Low and behold- a screw lodged in my tire. 10 dollars for a patch and ten minutes later - I'm On my way! Happy customer. read more

Jack's AutoHaus - Auto Repair Near Me - Hayward, California

Jack is amazing! Good work and gets it done fast! I have been bringing my cars to him for about a decade or longer. As long as he's here, this is where I will get my cars serviced. read more

Jack is really helpful and honest about his work. Worth bringing it there instead of dealership.

I ve been taking all my vehicles here for maintenance in the last three years and i do not have any complaints, all quality job, Jack and his crew are very professional and the price is not that bad too. Definitely i will r read more

I panicked when I realized that all four of my windows wouldn't roll down! I ran to Jack...Thank God He was able to fix the same day! Darn car sensor!Excellent repair price! Thanks Jack! You're a life savor (and I not takin about the candy)! Lol! read more

Super friendly and honest staff. Radiator on my 04' GMC Sierra busted in morning 880 traffic. Called Jack's and they were able to get right on the diagnosis. Gave me a ride to Bart so I was back on track within an hr. Price quoted was accurate and fair. They noticed a couple of other small issues, and consulted with me(no high pressure sales) as to the most cost effective repairs-I didn't have them make all the repairs they suggested. Repairs were made that same day. I feel lucky to have found this great shop and would absolutely recommend Jack's. Thanks to the whole team at Jack's Auto Haus! read more

Been coming here for years. Especially, when they used to be located off of Lewelling in San Leandro. Jack who is my buddy and mechanic has been maintaining our cars and developed a genuine friendship through out the years. His shop is the best!! Quotes us honest and low rates for any mechanical repairs or just regular maintenance. If you ever need anything, Jack is the man!! Highly recommended!! read more

Jack's AutoHaus - Car getting oil chg - Auto Repair Near Me - Hayward, California

I've been meaning to write this review for weeks: I was very happy with my experience at Jack's AutoHaus! I brought them my ancient 1998 BMW 740iL, it was loosing power when warmed up and literally came to a halt. I took it to 2 well established repair shops before bringing it to Jack's Autohaus and both shops told me to salvage it because it was old and has over 195k miles. When my sons told me about Jack, I rushed over and jack himself diagnosed a few possible root causes for my issue, none of them which was to "salvage" my vehicle. I immediately knew Jack was a skilled Master mechanic at that point and he had that BMW running like a new car shortly thereafter! Jack's team took good care of me and my sons, service is excellent and I definitely recommend Jack's AutoHaus if you're looking for good customer service, knowledgeable craftsmen and quality service. read more

Sorry to say the only thing bad about this review is the fact that I'm just getting around to enter it, it's been more than a month since we had our 2002 Ford truck repaired at Jacks! Husband thought he threw a rod, had to have the truck Towed home from Danville, that was not a fun evening! Called Joe at Jack's Autohaus the next day and we took it in. They were able to get it back to us in a couple days, turned out to just be a blown spark plug, but they got the truck back to us quick, running great and at a price that didn't break the bank either! Also while it was there they noticed some other issues with the truck and we will be taking it back there again soon to get the other recommended repairs, and in the mean time I will be advising anyone that I meet if they are in the need of an auto repair to take it to Jack's! Thanks Jack and Joe! read more

This is my go to shop for all my maintenance on my pride and joy E350 benz. Love this place

Jack and his crew are a reliable and efficient team of automotive masters. Eager to please and more than happy to express the process of each and every repair to a car-dunce like myself. Always high energy and straightforward, Jack worked with my insurance without complaint and got me some superior value to boot. They have been working on my car since before I even had the title, and I can't imagine taking it anywhere else for any kind of repair. Repairs: front bumper repair and painting, tire rotation, oil change, general diagnostics, brake pad replacement (all separate occurrences over the course of a year.) read more

I absolutely cannot say how wonderful the work and customer service is that I received from Jack and Joey at Jack's AutoHaus! I had a multitude of problems that needed attention; several codes and repairs needed to be addressed in order to pass smog,even a couple of oil leaks. Only the necessary work was performed at a cost I was comfortable with. As a woman, these was indeed plus. I felt that I could trust the service at Jack's AutoHaus and Jack did not disappoint. Joey, who runs the office effortlessly and smoothly, even dropped me off and picked me up, to and from the shop so that I didn't have to secure a rise or take a bus. I am happy to say, I passed smog today in no small part to Jack and his staff at Jack's AutoHaus! Top notch service that I highly recommend. read more

They fixed my VW. I was very pleased. Then the dog tore the fender off my friend's Mini and she really wanted it fixed before she left for Portland. They came through for me! How rare is that sort of service and kindness? So then I started asking "Can you fix......" And with each question, I got a yes. I've found myself a mechanic! These two cars are old and paid for, it's true. But they are both gonna be classics someday, in my opinion. I love these 2 cars and want them kept running and in good shape. Like finding a good doctor for my family, I've found a good mechanic for my cars. I am pleased to recommend the folks at Jack's. read more

so far, so good. I had my car towed there today because of some damage that another shop said would be very costly and not worth the value of the vehicle. Personally, I feel the previous shop was very high priced and looking to repair more than what was needed and didn't do a very good job of relaying their concerns and why things were needed to be done the way they said. Its all suspension work, the car itself is in great shape....engine and tranny are rock solid. I will follow-up with my review on the response I receive from Jack's. I am not asking for a miracle or even a different outcome, I will just rate my next review on how it was handled. Stay tuned. Background: 07 Infinite G35 S. I smacked a curb and did some extensive damage to the underneath of the vehicle. The car has 260,000 miles so the value of the vehicle is not worth much but because of how solid the motor and transmission are, it means more to me than anyone else. I would love to be able to drive it again but if I can't, I will appreciate an honest and thorough assessment. read more

Prices are extremely high here. I got quotes on simple things like a oil change and check engine diagnostics which they charge double compared to other mechanic and lube shops. They may be good but so are other places and they charge a fraction of the cost. read more

They are great,ft my car repaired quickly and the price was responsible,now my car 's issues has never happened since then

I have to say ,that Jack's auto house is one of the most reliable repair shop in town. I had my KIA work on and never had a problem with it. Jack and he's employees did there magic and nail it . The shop is always busy so I recommend to call ahead to see what available they have before going by the shop. read more

Fair pricing, great service, and the workers are really chill! I usually go here to get my Honda Civic's needs done, and without regrets! Trust is always a great thing with businesses, what more an auto shop? It's quite an easy feeling, to say the least. This is indeed my go-to. read more

I've taken my car here several times, and each time Jack was friendly, quick, and fair with prices. Highly recommend!

Jacks auto shop is very friendly. The guy who helped me with fixing my healdlight was very quick. He reasonably charged me and tested in front of me to make sure i was satisfied with the auto service. Would surely come back! read more

Jack is awesome. He actually fixes the problem instead of creating new ones. We only take our cars to him

I cannot say how much i appreciate the work these guys have done i am very grateful Jack is amazing !!!!! I definitely recommend anyone to bring there car. He fixed my 06 Mercedes! Thank you Jacks Auto!!! read more

Jack and his team? I adore them. If you're looking for a stand up company who will treat you with thorough respect (when you know nothing about how cars work but they explain very well the issues/solutions) and take great care of your automotive needs...this is the place. I've been going to them for years. They've kept my truck humming along. I have a 1995 GMC Sonoma. I love my "old" (19 year for those short on math) little truck and they never make fun of me for that. Recently, I just "felt" something was off as we planned to take it on a road trip (tbh, I usually only drive it on errands around town...it doesn't even have 60k miles). Jack said "Drop it by". It needed new front brakes, clutch work...and Jack found many other items that they fixed that made it thoroughly safe to drive up north. It hummed again. Truly, Jack is honest, and very fair in costs. I almost hate to post this as last time I dropped the GMer off, his garage was full with waiting vehicles. BTIM, I never want to have to wait too long for their work. But, at the same time, I'm so glad to see a good business do well! And, now my husband also takes his car to Jack's. Thank you Jack and crew! You're the best. Carla read more

I have been taking my cars here for years. It's hard to find a mechanic you can trust. They are very skilled at diagnosing problems and they fix it. they are very reasonable and professional. I will go nowhere else. read more

I brought my car in with significant front end damage and got it back looking flawless! Great, friendly customer service. The only reason for the 4 instead of five is because I was told my car would be ready in a couple days (friday) and ended up having to wait until the following weds to pick it up. I'm sure it wasn't totally within their control and things happen and parts take longer to come than expected. But I would've appreciated if the shop would have erred on the side of caution and given me a Later date than expected, with hopes to deliver sooner than that. This would have allowed me to arrange for my temporary transportation more effectively. All in all good experience and would recommend! read more

Just talked to them on the phone. But gave me a great quote (on the instilation of a pair of headders) and came higly recomended....I can see why they where sugested.. read more

Jack does quality work and fixed the cluster on my car when most other repair shops could not and also saved me money by repairing it instead of having to purchase a brand new one. It's so reassuring to find an honest mechanic that actually knows what they're doing. read more

I would recommend Jack's to any body who wants honest work done to their car. I was in and out in an hour. read more

Came in because a my belt was squealing, they told me it would be ready by the end of the day did it in half a day

I was interested in purchasing a car from a used car dealer that was about 2 miles away from Jack's AutoHaus. I spoke with the owner Jack on a Friday afternoon and he agreed to squeeze the car in the next day, to go over it and see what it needed. By 11am the next morning, he personally called me to give his recommendations. He was nothing but professional, honest and totally straight forward about what maintenance items were pressing and which should be put on the list to get to. I wish I lived closer and could use this shop regularly! read more