Nice vet clinic somewhat hidden off Van Buren. I wish I knew of it sooner. I have the…read moreresponsibility to get three rabbits taken care of and I was sent to a place in Norco, let's just say I feel like I found a much better place, closer to home and moderately priced compared to the other place. Nice large waiting room, didn't wait for too long. Got problem handled and was surprised that it was almost half the cost of my last vet visit with the bunnies

Headline: Life-Threatening Negligence and Fraudulent Charting - Do Not Trust This Clinic…read more​I am writing this as a medical professional who had to perform my own clinical audit to save my dog from this office's incompetence. My dog, Twinkie, was failed by Dr. Mean and her staff on multiple levels: ​1. Fraudulent Documentation & Lack of Physical Exam: The records claim Dr. Mean performed a heart exam on Twinkie. This is a blatant lie; she never even touched my dog. Furthermore, a covering vet performed a suture removal but failed to document any of the clinical concerns we raised. Vitals that were taken by a tech on an intake form were never entered into the formal medical record. ​2. Misdiagnosis & Dangerous Over-Medication: Despite Twinkie showing clear signs of anaphylaxis right in front of the staff, they "shrugged it off" and insisted she was having syncope (fainting) due to heart failure. Without proper diagnostics, they jumped straight to a heavy cocktail of Enalapril and Vetmedin and Furosemide. ​3. Intentional Withholding of Records: I believe this office intentionally stalled sending my records to the cardiologist. Once they realized a specialist would be reviewing their "work," they likely realized they had jumped the gun. Because they failed to provide the records, I had to act as my own investigator. ​4. The Proof is in the Recovery: After connecting the dots myself, I realized the Enalapril was dropping her blood pressure below baseline and the Furosemide was dangerously dehydrating her. I made the clinical decision to stop the medications. Within 24 hours of being off their "treatment," Twinkie was back to her old self--active and barking. A subsequent exam by a different, competent veterinarian confirmed she is healthy, her heart is fine, and she never needed the medication. ​Final Word: If I hadn't used my own medical background to challenge their narrative, their "treatment" for a non-existent heart condition would have killed my dog. Their clinical notes are vague, their charting is dishonest, and their diagnostic skills are non-existent. Go elsewhere.

Dr.B ,Dr H and rest of staff truly love animals and understand how to do things right.Rather than…read morerecommending an expensive surgery they admitted my Sandy O a few day stay in hospital to treat male cat U.T.I...(Very dangerous condition).Grateful understated,Pets Place now has a lifelong customer. Special shout out to young man Technician for his professional character, regards,Chad O..Ps,proper diet( non ash) goes a looong way

This was my dog's first vet visit, so I was definitely a little nervous going in, but Dr. Hodgeson…read morewas wonderful. My little one was very anxious at first and he did a great job helping put her at ease and making the experience feel much less stressful. The appointment itself was very thorough and everyone took the time to explain everything clearly without making me feel rushed. The entire staff was incredibly friendly and welcoming from the moment we walked in. The office is also immaculate and very well kept, which immediately made a great impression. Another huge plus was how easy it was to get an appointment. I called midweek and was able to get a Saturday appointment, which is extremely convenient for those of us who can't typically make weekday visits work. Overall, a really positive experience and I'm very glad we chose this office

Although our regular vet is down in Lake Elsinore, when the time came to put my lab down they were…read moremore than happy to accommodate us. The kindness and compassion they gave was as if I'd been going there forever. It made a very sad morning a little bit easier.

I never imagined I would be screamed at by veterinary staff -- but that's exactly what happened…read morehere. I'm sharing this because I wish someone had warned me. If you have a service animal, a medically necessary animal, or anything time-sensitive... please read this. My family spent seven months preparing our service dog -- a $35,000 trained medical assistance animal -- for international travel. We've traveled with him to 16 countries using USDA-certified vets with zero issues. We trusted All Paws Riverside Animal Hospital with the Japan and Hawai'i processes. We followed every instruction. We completed every blood draw, titer test, appointment, and document. We spent thousands of dollars. And then everything fell apart. Behind the scenes, things were not what they seemed. The Japan certificate was submitted incorrectly and rejected by USDA. The office had all paperwork and deadlines months in advance. The Hawai'i certificate required multiple corrections because staff, not the veterinarian whose license was used, were filling out legal sections. We were asked for information the veterinarian should have been responsible for. Worst part? We learned by accident -- not from the office -- that the Japan certificate had been rejected. And only afterward were we told the veterinarian responsible had actually been on medical leave during the process. That meant: No qualified oversight. No chance to fix errors in time. And months of preparation became useless overnight. It got worse when we tried to get answers. When we came into the office to understand what happened, the situation escalated in a way I never expected. In my experience, the office manager, Jeri, raised her voice at me and spoke in a way that felt aggressive and completely unprofessional. I left in tears -- shaken, embarrassed, and without answers. I have never been screamed at in a veterinary setting in my life. It added trauma to an already devastating situation. Then--silence. When we later requested a refund for services that were never successfully completed, the office stopped responding. Eventually, they terminated care for our entire family of pets instead of addressing what happened. No accountability. No ownership. No attempt to make it right. Why I'm writing this. I'm not sharing this out of anger. I'm sharing it because someone else will trust this office the way we did -- with their pet's health, their money, and their family's well-being. If your animal's medical, behavioral, or travel needs require accuracy and oversight, please choose a clinic that takes those responsibilities seriously. I wish someone had warned us. No family -- and no service animal -- should ever go through this.

My best friend my bubbles had to be put down today and it was the hardest thing to do.. Dr…read more Butchko's staff was so supportive,kind,and so wonderful I actually have no more words!! I adore this place and I recommend this facility to all!! Thank you for all the support and kindness and gentleness you showed me and my best friend!! This place is a true blessing!!! Thank you!! You made my pain bearable !!!

Pro Vet? This clinic seems anything but professional. Their drop‑off system meant explaining our…read morecat's issue to the front desk, then repeating it to a vet tech, only to be told to leave for an hour. When we returned, we asked to speak with a veterinarian and were told we would never see one. Instead, a vet tech (I'll refer to as Snookums) reviewed the X‑rays and prescriptions while repeatedly calling us "Sweets" and "Honey," which felt unprofessional and dismissive. Here's a "pro" tip Snookums -- for clarity and professionalism, use the clients name when you communicate. Snookums offered vague possibilities with no real answers, seemed defensive, and then handed us a $400 bill. We were also told we could pay extra for bloodwork and stool testing -- diagnostic tests that should have been done before any treatment, especially since we brought a stool sample. The problems with this clinics drop-off model: -- We had to explain our pets problem more than once, which can be misinterpreted once the information gets to the vet. -- They take the pet away and perform diagnostics and/or treatments without informed consent from the owner. -- The only interface with the vet we had was through a lab tech, who cannot legally diagnose, provide prognosis, or prescribe medications and should not be the only person communicating medical findings. -- Operating below the standard of client communication most pet owners expect and deserve. Poor communication, no access to an actual vet, unprofessional behavior, and unclear diagnostics. We won't be returning.

Today was dental cleaning for Flower Q. Johnson, aka "Job Inspector." She came back with ZERO side…read moreeffects from the anesthesia. Says they gave her just the right amount. Everything went really well. The animal is elderly so there's always a risk, but I felt comfortable putting her in Dr. Kim's hands. His vet techs are amazing too! Actually the tech cleans and the doctor extracts. Next up: Lucky J. Dog, aka "princess of puppies."

Animal Hospital of Riverside has been our main vet since we moved to Riverside in 2020, and we've…read morehad consistently great experiences. The doctors truly care and show real compassion toward our dogs, which gives us so much peace of mind as pet owners. You can tell they love what they do. The staff is also amazing--everyone is friendly, helpful, and kind every time we visit. We always feel welcomed and supported here. Very grateful to have a vet we trust in our community. Highly recommend!

I came to AMC Corona for a second opinion on my dog's illness, and I'm so glad I did. The level of…read morecare and comfort both my dog and I received was truly amazing. They were able to properly diagnose and treat him at a very reasonable cost. Dr. Sean and Kezziah were incredibly attentive and patient, taking the time to make sure I understood everything. Siera B. was also very helpful and provided great insight while Kezziah was treating my dog. I'm very grateful for the care we received and highly recommend them.

They are nice enough but price gouge for everything, it's no wonder people dump and abandon their…read moreanimals. Low end quote for a 6 pound cat to be spayed was 500.. top was 1100. That is absolutely criminal!

First time visit here was great. The two vet techs/ assistants were friendly and knowledgeable. All…read moremy questions and concerns were answered. Acceptable wait time, my pups received a bit of treatment there and took home some meds. They are already feeling much better. Thanks to everyone here. Staff upfront was nice as well.

So I called the same day for an urgent appt for my dog Mac and let me just say I'm very very…read morethankful for this office. From start to finish. The moment I called and spoke to the receptionist, went to the clinic and my dog was seen by the vet, it was great. The girls were super friendly, helpful and sweet. The vet was nice and caring and was honest . I'm so thankful they were able to get me in the same day and accommodate me along with prescriptions. And to be completely honest, it was very affordable.

First time today . My regular vet couldn't see my cat for several days . Canyon crest animal…read morehospital told me to come right in. They are professional and caring . I will definitely be back .

I can't recommend this place enough. I was very skeptical when trying to find somewhere to take my…read moredog, Junior, and put the decision off for months out of fear. From the very first phone call, I was met with genuine care and empathy that immediately brought me comfort. I had Junior for 15 years and never felt rushed or pressured. During our consultation, they left the decision completely up to us and even provided pain medication that helped keep him comfortable for a few more weeks, which brought me so much peace of mind. On the day of his appointment, we were welcomed and gently guided through every step of saying goodbye. I chose a private cremation and received far more than expected, including a paw print, a lock of his hair, an engraved box, a handwritten letter, and a death certificate. Two months later, I also received a Christmas card in remembrance of him, which meant more than I can put into words. They truly honored Junior and treated him with the love and dignity he deserved. I will always be grateful for the compassion they showed us during such a difficult time.