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Riverside, CA

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Woodcrest Veterinary Clinic

3.6 (216 reviews)
Open • 8:00 am - 7:00 pm

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Response time

1 day

Response rate

100%

Services - Woodcrest Veterinary Clinic

Dental cleaning

Dental extraction

Euthanasia

Woodcrest Veterinary Clinic Photos

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Recommended Reviews - Woodcrest Veterinary Clinic

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June 1 after exploratory foxtail removal

We have been bringing our Golden Retriever to Woodcrest Veterinary Clinic since April 2024, and unfortunately, our experiences over the last two years have left us questioning the quality and consistency of care. At Broc's first puppy appointment, the clinic wanted to administer vaccines he had already received through the breeder's veterinarian simply because they had not personally given them. Thankfully, we had records to avoid unnecessary vaccinations. Last year, I brought Broc in because he had abnormal discharge. Instead of addressing the issue, the veterinarian focused on criticizing the fact that he had not been neutered and told me the discharge was normal because he was intact. When I brought him back on April 6, 2025, a different veterinarian diagnosed an infection and prescribed medication that cleared the problem. I explained that I had previously brought him in for the exact same concern and had been told it was simply because he wasn't neutered. The most frustrating experience began on June 1, 2026. I brought Broc in for his Cytopoint injection and mentioned a bump between his toes. It turned out to be a foxtail. He was sedated for an exploratory procedure, but the foxtail was never found. I was sent home with antibiotics and only received pain medication because I specifically requested it. I was instructed to return multiple times for bandage changes and wound checks. At my June 8 appointment, scheduled for 1 PM, Broc was taken to the back immediately, and I was told I could come back at 4 or 5 PM to pick him up. I was repeatedly encouraged to leave because they were short staffed, and when I questioned why a bandage change would take four to five hours, I was made to feel like I was inconveniencing the staff. I even offered to bring him back later so he wouldn't have to sit in a kennel all afternoon, but I was told I couldn't because his bandage had already been removed. After insisting on staying, I was finally shown his paw and learned he had developed two draining tracts. The same veterinarian who performed the original procedure continued to see him through June 13 and told us his paw was improving. We chose to continue wrapping it rather than using a cone and were instructed to return again on June 17. At that appointment, a different veterinarian examined Broc and told us his paw was "severely infected" and recommended either a third round of antibiotics or another sedated exploratory procedure. Hearing that his condition was severe just four days after being told he was improving was alarming and left us with very little confidence in the consistency of care being provided. While some of the veterinary technicians have been incredibly kind and compassionate, others have made us feel like our concerns were an inconvenience. After multiple questionable experiences, inconsistent medical opinions, and feeling unheard as pet owners, I no longer feel confident that my dog is receiving the quality of care he deserves. Today, we sought a second opinion from a new veterinarian. After examining our dogs paw, reviewing his records, and evaluating his progress, they told us his paw was healing appropriately and that they did not feel another exploratory procedure was necessary at this time. That confirmation gave us peace of mind and reinforced our decision to seek care elsewhere.

Charlie boy
Vicky B.

Woodcrest Vet has been one of my favorite vets to go to for my animals. Yesterday I had to take my Charlie boy in for an ear infection. Charlie was being extremely difficult as he does not like strangers. They had to sedate my dog in order to clean his ears out and give him a shot. Even though Charlie was not being a good boy for them, they took their time with Charlie. A big shout out for Flora the tech, they she was great with Charlie. I would highly recommend this vet for all your animals.

Examine room
Melina A.

READ UPDATE AFTER THIS! Took my 7 year old cat Mamas yesterday for a mammary gland tumor mass removal and everything went well. The doctor was very transparent and explained the procedure very thoroughly. Now Im hoping for a full recovery. Stitching is to be removed in 2 weeks and I will update this review if anything changes. UPDATE: After spending over $2500 at Woodcrest I would expect more. I went to get my cats stitches removed 2 weeks post surgery. They informed me that her tumors were growing back after only taking her back for 5 minutes. They sent me home by telling me they couldn't do anything about her condition (stage 3 cancer) which I understand but her surgery incision was not fully healed because according to them her cancerous skin would not heal well. My concern is that they still took out the stitches without prescribing antibiotics and almost no more advice for what I should do. I had to practically ask about everything, usually I expect experts to explain next steps especially for something so big if they are professional or even care about their patients. I felt very rushed, confused and emotionally distraught. There was no talk about a follow up appointment or advice on what I should do next, just a receipt. I went to another veterinary for a second opinion and they were disappointed that this clinic practically pushed me out the door and they were even appalled that they would send me home without antibiotics. She has an infection now that was completely preventable. At first I was very happy with the service here but I am disappointed on the lack of support and commitment towards their patients. Pets are more than just animals to owners they are part of the family. Just because my cat has terminal cancer and an estimated life expectancy doesn't mean she and me deserve to be discarded like that.

Alee M.

Over a week ago, my sister and I were at Woodcrest Veterinary Clinic because our dog was very ill. We had to make the hardest decision and put her to sleep. The staff was sooo great.. they were so patient, so empathetic. We never felt rushed. The vet explained everything very clearly. I regretted so much not being able to take home her little paw print to remember my baby with. Today I opened my mail and I received a personalized letter with her stamp of her paw print and little nose. Woodcrest Veterinary Clinic , thank you so much for being there for my girl on more than one occasion. And a very special thank you to Flora. Thank you for taking care of all of us during our hardest time

Our Bulldog Chowder loves Dr. Saini!

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4 months ago

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4 months ago

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4 months ago

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2 months ago

Very kind and helpful people. They are reasonably priced as compared to others in the area. Very professional

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Thank you Joann for your kind words. We appreciate your feedback.

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4 months ago

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18 days ago

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9 months ago

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3 months ago

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1 year ago

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3 months ago

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1 year ago

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10 months ago

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2 years ago

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Alee you are welcome and thank you for trusting us with Mika's care.

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9 months ago

The staff and doctor took great care of my cat who was having seizures. Sokka is doing fine now

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8 months ago

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1 year ago

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10 months ago

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1 year ago

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2 years ago

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2 years ago

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5 months ago

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2 years ago

Woodcrest Vet has taken great care of my pets. I feel like everyone there is so friendly and conscientious.

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Thank you Lisa for the kind words, we appreciate your feedback.

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2 years ago

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2 years ago

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Tamera - You are welcome and thank you for your kind words.

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1 year ago

I have always taken all my dogs here. Even now when I have to drive in from Canyon Lake!

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2 years ago

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2 years ago

Thank you for taking care of my Henry again. And thank you for staying open with no electricity!

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4 years ago

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2 years ago

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2 years ago

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9 months ago

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2 years ago

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2 years ago

First rate. Always a great experience/care for our dog and cats! Great staff and expert care.

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3 years ago

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2 years ago

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2 years ago

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5 years ago

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Thank you Alonzo for your kind words. GOD bless you!

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4 years ago

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1 year ago

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Ask the Community - Woodcrest Veterinary Clinic

Cost of FVRCP vaccines and deworming for kittens?

Cost would depend on other factors, we recommend calling the office to get more exact price.

How much is a first time visit?

$50

View All 3 Questions

Review Highlights - Woodcrest Veterinary Clinic

“Woodcrest vet saved him a couple times when he fell into heart failure, the third time, I decided to put him to sleep.”

Mentioned in 17 reviews

Read more highlights

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Town & Country Veterinary Clinic - Fifteen years old and a regular customer since she was a kitten.

Town & Country Veterinary Clinic

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I took my 2 year old cat to get neutered, I called a couple days before to get informed for the…read morepricing and their pricing was the best by far after reaching out to dozens of other places. I got scheduled that same week for my cats first general checkup appointment and once that one was over I was able to immediately schedule for his neutering that same week. The doctor and vet techs were very helpful and answered any questions we had. It's now been 2 weeks since my cats neutering and he has healed very well and his scars are very small. I would definitely recommend them.

I went here today to get an estimate for my dogs teeth cleaning. It was the craziest appointment…read moreI've ever had ..first of all. It was 100° in the room. I was literally sweating. I felt like the heater was on second of all I wanted to talk to the doctor about extractions . He got a little defensive, which is usually never a good sign. He's like, take her somewhere else if you want third of all, the girls were trying to cut my dogs nails and she would not let them I said, can't we just do this when we put her out for her teeth cleaning oh we already started so we need to finish it. You have to pay for it today. OK we'll put her through the trauma instead of doing it when she's put out the girls were very young and inexperienced. It was like a circus show. I couldn't get out fast enough.. and the girls clean the dogs teeth I can see why it's low cost

Dirk Butchko Pro Vet - 23 days later looking good thanks Dr Butchko

Dirk Butchko Pro Vet

(383 reviews)

I brought both of my dogs in after decades of going to the "other" Dr Butchko . I will never go…read moreback to the other place again, For a multitude of reasons , not limited to the fact that they killed my last dog. I had met Dr B's son Dirk Butchko, about 25 years ago . I was delighted to find out that he opened up his own practice. From the moment I presented , I was made to feel important and valued as a dog , mom. I found their prices on some things to be a little high. I found their prices on other things to be more than fair! So overall, it's just like anywhere else.There's good and bad as far as the prices go. As far as the people go, I can tell you that they are over the top amazing , and I absolutely love chrissy!!!!!! I know that there have been a few people on here that have left reviews, saying that they don't appreciate her unprofessionalism, because she calls people, sweetie, or honey. Well , you know what I'll take , sweetie and honey all day , long versus someone who's got a dry sense of personality or acts like a wet rag. My animals are relaxed around her,And that tells me everything that I need to know! I live in anaheim , so it's a little bit of a drive for me. Last Friday I came in because like everybody else. My dogs are itching like mad and I was prescribed a medication Temaril-P ,that I could afford, because I could not afford the shot that was recommended, that was gonna cost me over $500 for BOTH dogs TOTAL. Well, my one dog. Had a reaction , I have Rottweilers , and they weigh over a hundred pounds each that is why the Cytopoint shots would've cost so much. My one dog had a very bad reaction. After communicating with the veterinary staff , they addressed my issue and had me come back in. Gigi is going to be fine. Our Tech Chrissy is just the sweetest, kindest person I've had the pleasure of meeting and just wants me to bring her back in anyway just to see that she is better. It's not a money thing , IT'S A SHE CARES THING !! THIS IS THE KIND OF PLACE YOU WANT CARING FOR YOUR FURRY KIDS ! HECK I'D BE HAPPY IF MY OWN DR. CARED SO MUCH LOL You know, there's an old saying, and it goes something like this. "You can't please all the people all the time ". Someone is always gonna find something to b**** about whether it's because they Were not addressed by their last name , or because a price is too high or because something's not cleaned to their level of expectation or the wait time , hours of operation, or fill in the blank, but I can tell you overall, I absolutely love this. Establishment, I do feel they care about our animals. That to Some of us are not animals, they are our family. Is Pro Vet perfect no, but please tell me who is. Pro Vet does the best that they can do with the resources that they have available to them. There are a lot of people that are in need and they only have two hands. In all the times that I 've been there , which has been a handful now I have never seen them be uncaring to anyone in the lobby. As walk in clients , I don't feel that we have had to wait an exceptionally long time, nor have I ever felt rushed. So ABSOLUTELY I WOULD RECOMMEND THIS PLACE. I WOULD GIVE TEN STARS IF THEY WOULD ALLOW IT. . Ps. They even have a really nice enclosed patio area with nice tables you can sit at , so peaceful and relaxing.

My best friend my bubbles had to be put down today and it was the hardest thing to do.. Dr…read more Butchko's staff was so supportive,kind,and so wonderful I actually have no more words!! I adore this place and I recommend this facility to all!! Thank you for all the support and kindness and gentleness you showed me and my best friend!! This place is a true blessing!!! Thank you!! You made my pain bearable !!!

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Animal Medical Center of Corona

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The BEST Vet clinic we have ever gone to and the only one we ever will again…read more We have been going to Dr Bart for treatment for our babies for 9 years now Him and his amazing staff are always kind and compassionate. They truly care about both their clients and their patients. He has saved the lives of multiple of our babies from life threatening problems. And they are with you EVERY step of the way through the entire process including recovery. They answer questions, give visual demos of treatments for home and are patient making sure you understand everything til you are comfortable. Their pricing is also fair and much lower on the scale across the board ESPECIALLY when combined with the level of care your babies will have This is a vet office that TRULY cares and wants to help the community instead of milking them dry for every cent. Their focus is on quality care and best treatments for their patients rather than financial exploitation. They have never made us feel pressured or guilted into unnecessary procedures like we have had happen elsewhere. If you ever need a vet for your babies this is the place to go ESPECIALLY when you have exotics because quality exotic vets are so hard to find.

I find your response to my review disappointing and concerning. Rather than addressing the specific…read moreconcerns I raised about my experience, you chose to question my credibility and suggest that I am attempting to get someone in trouble. That is both unprofessional and dismissive. My review was based on my personal experience and observations during my interactions with your clinic. I shared my concerns because I believe clients deserve to be treated with respect, professionalism, and courtesy, particularly when they are already dealing with the stress of caring for their pets. If you needed additional information to look into the situation, there were professional ways to communicate that. Accusing me of making an invalid claim simply because you could not verify it immediately is not an appropriate response to client feedback. My decision to disable direct messages does not invalidate my experience or obligate me to engage in a private conversation. I never wrote my review to get anyone in trouble. I wrote it to share my experience and express concerns about the level of professionalism I encountered. The response you have provided has only reinforced my concerns about how criticism and client feedback are handled by your clinic. I acknowledged in my original review that I appreciated the veterinary care provided. My concerns were specifically about the customer service and conduct I experienced. I believe a business should be willing to receive constructive criticism without resorting to personal accusations or questioning a client's intentions. I stand by my review and the experience I described. I hope that, moving forward, your clinic will approach client concerns with professionalism, accountability, and a genuine willingness to listen rather than immediately dismissing them.

Arlington Animal Hospital, Inc. - Second waiting area (enclosed) with a bathroom

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We bring all of our cats here for their vaccine clinic and they are affordable and always kind to…read morethe kitties!

We came here during a very stressful emergency with our pet and did receive medical treatment,…read moreincluding IV fluids and medications. The doctors appeared knowledgeable, and the clinical care itself was appropriate. However, the overall experience was cold, rushed, and overwhelming. Communication focused heavily on costs, paperwork, and internal process rather than comfort, reassurance, or clear explanation, even while we were visibly anxious. The interaction felt transactional rather than compassionate. At discharge, we were never clearly told how our cat responded to treatment or why she was considered ready to go home. There was no explanation of her condition after fluids and medications, no reassurance about her stability, and no clear medical summary in plain language. We were left to assume she was okay simply because she was being discharged. While we were waiting for our cat, my daughter experienced low blood sugar. I clearly stated, "My daughter Hannah's blood sugar is low," and explained that I was worried about her condition. I asked if I could step out briefly and come back for our cat so I could take care of my daughter first. Instead of reassurance or acknowledgment of that urgency, the response was, "Let me check if she can be discharged now." The focus shifted to expediting our cat's discharge rather than accommodating a child's medical emergency. I had to follow up because of the urgency of my daughter's condition. Our cat was then discharged without clear communication that she was medically ready and without being allowed additional time to rest after treatment. In that moment, it felt like process and payment were prioritized over situational awareness, empathy, and basic human compassion. In an emergency setting, medical treatment alone is not enough. Clear communication, empathy, and human awareness matter just as much. Unfortunately, we did not feel supported as pet owners or as parents facing a medical emergency with our child. I hope this clinic seriously reevaluates its bedside manner and client communication, because emergencies require humanity, not just procedures.

Woodcrest Veterinary Clinic - vet - Updated November 2026

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