I have been taking my girl here for a few years now.. I hate that booking an appointment takes days…read moreand weeks way in advance so whenever I just need a checkup, it's really difficult. but! I did call once and even when they were fully booked, they still put me on the cancellation list to be added just in case there's an opening which I truly appreciated. But that doesn't stop me from coming here routinely. Now that I have 3 rescue pups, I like and very much rely on the reminders, the emails, and the easy communication. They take such great care of my pack that I will remain a loyal customer. The workers here are always very nice and seem to genuinely love animals! they really go out of their way to help you and oversee that your pup is happy and healthy. Thanks Eastvale Vet.

Ace, my pomenarian, had to visit the hospital due to his injury. Doctor Park YoungJong was very…read moreprofessional when he is explaining the details. (He also speaks English for those who doesn't understand medical terms like me) He is also friendly and helpful and is willing to spend time answering all of your questions. They also have senior discounts to help with your savings. Thank you for helping my family!

I stopped by this clinic about an hour before closing to ask about euthanasia services since it's…read moreone of the closest veterinary clinics to my home. I'm new to the area and have been very stressed dealing with my dog's declining condition. The staff member who helped me (I believe her name was Jessi or Jessica) was incredibly kind and compassionate. Even though they were close to closing, she took the time to listen to my concerns and understand the situation. Unfortunately there wasn't a veterinarian available to see my dog, but she still went above and beyond to help. She suggested several nearby clinics and even helped call them to check for appointment availability. Because of her help, I was able to secure an appointment without having to rush to an expensive emergency clinic. I truly appreciated her kindness and willingness to help during such a difficult time. Even though I've never brought my dog here before, this experience alone made a very positive impression on me. If I adopt another dog in the future, I would definitely consider bringing them to New Haven Animal Hospital.

This is by far my favorite Vet of all time! The staff is all very nice and sweet, not rude and…read moreimpatient like most veterinary offices that you visit. The prices are also fair and they don't seem to try to upsell you like pretty much every place I've ever been to! They don't treat you weird if you decline any of the services offered and my baby is never terrified to visit so that says a lot! I've also referred numerous people to this office

We used to struggle so much trying to get any kind of shot done for my pitbull. She would get…read moreextremely stressed and hated going to the vet clinic. Since switching to Ontario Ranch Pet Clinic, everything has completely changed. Their care has made such a difference in her stress levels, and we no longer struggle during visits. They truly know how to handle her and go out of their way to make the experience as calm and comfortable as possible. Because of them, I no longer dread taking her in for vaccinations or her monthly allergy shot. The level of attention and care they provide is unmatched. We won't be going anywhere else.

We had our cat, Lucy, scheduled to be put to sleep here today at 5pm. Her health began…read moredeteriorating rapidly, and they gladly moved the appointment up to 2pm to ease her suffering. We had recently moved to Eastvale and brought Lucy here once before and loved the experience. Because we had recent blood work done at her previous clinic, I asked if the assessment fee could be waived. They were kind enough to do so without hesitation. When we arrived at 2pm, Lucy went into cardiac arrest and was passing just as we got through the door. Even though they still worked on her, and administered the medication to ensure she was at peace, they waived the fee for the procedure and only charged for the communal cremation. We no longer have a pet, but I needed to write this for anyone thinking about coming here: Do it. They might be new, but they treat you like family. We spent nearly $10,000 trying to save Lucy from cancer, so we were deeply grateful that they were sympathetic to our situation and didn't try to nickel and dime us. Finally, a huge thank you to Dr. Jeng and the staff for your bedside manner, emotional comfort, and empathy. We were especially touched by the small vial containing a lock of Lucy's hair, complete with a tag showing her name and the date. Since we couldn't afford the private cremation to get her ashes back, we expected to go home empty-handed. That memento brought tears to our eyes; being able to walk away with a piece of her was the perfect gift to remember her life.

First time dog owner here. Facility looked clean. There are assistants who run in and out of the…read morefour rooms so you are greeted by at last one person. They are kind over the phone and in person. The Vet/doctor seemed very kind, very patient, and basically providing you the time and info you deserve since you're paying for their time and knowledge. I don't get a sense of rush or belittling. He was basically wanting me to ask him questions and wanting to help me with anything I had concerns about. I felt I didn't have to wait for him very long while in the exam room. He was patiently waiting for me and the assistant to finish signing documents. Only small set back for me was that my appointment was at 9:30 and my dog wasn't seen until 9:50. So I sat and waited in the lobby. Fortunately I was in no rush. I'm just always nervous at first time appointments and unsure how it would go for my fur baby. I was informed that walk in appointment/exams are more expensive than when you make an appointment. First time appointments they charge for an exam fee in addition to the vaccines I needed. It kind of deterred me, considering another place I found didn't charge for exam fees but what I appreciated was that they had an available appointment the next day. Their vaccine fees seem to out compete the other location. I figure a first time exam should be useful anyway, and it was. :) I have nothing else to compare to. I hope I made the right choice coming here. It felt like it though. The Vet seemed very honest and I appreciate that.

The doctor is very informative . He explains all procedures and makes sure you have visuals as…read morewell. The staff makes sure to check on your pet after the visit and are very personable .

I will never bring my cats back here, ever again. I have 3 of them still on their wellness plan…read morethat I wish I could cancel. I dropped off my cat at 9:30am on Tuesday. He hadn't eaten or drank since probably Sunday. He vomited a few times Monday, so I made an appointment for Tuesday morning. I hadn't heard anything by 2:30p.m., so I called for an update. I was on hold for 20 minutes. Then they tell me a bunch of blood tests they want to run and they want to give him some fluids because he's dehydrated. I approve everything. They tell me he's stressed out and may need to sedate him to do the blood tests, I approve that as well. They call me back at 4pm and tell me that they can't do the tests because "he didn't want it and it's too late in the day to sedate him". So they want me to schedule another appointment. I ask if he'll be ok waiting since he hasn't eaten or drank anything for so long. They tell me they'll ask the doctor about a possible appetite stimulant to go home with and let me know when I pick him up. An appetite stimulant when they haven't figured out why he's throwing up??? Then she asks "are you going to make the appointment soon?". I say yes and then head over to pick him up. But I've already decided on my way there that I'm just going to take him to the emergency vet as soon as I pick him up. They charged me $91 for an exam, when all they did was weigh him and stress him about by making him sit in a cage for hours dehydrated and probably throwing up there too. When they brought out my cat, they didn't even ask about bringing him back or anything. Just said "here you go". If you love your pet, please do not bring them here, EVER!

Please DO NOT take your pets to Banfield Hospital in Eastvale. I have three dogs and all of them…read morecame down with a bad case of diarrhea, so I took them to Banfield Hospital for treatment. When I picked up my pets, my 93 pound Cane Corso had a bursted blood vessel in his right eye and his left eye was extremely red. The tech that tended to my dog claimed he was banging his head on the cage. IF that was true why didn't they take him out of the cage and give him something to calm him down? Why didn't they call me and tell me to pick him up? I do not believe my pet was banging his head on the cage. That's not his behavior. He likes to jump and I believe they tackled him and hurt him in the process. The name of the Banfield tech is Amy and she called me two times to tell me what the doctor was recommending and to go over pricing. Not once did she mention the incident with my dog's eyes, but I blame doctor Christian, which was the physician who treated my pets. Also, they offered no treatment for my pet's eyes. I'm going to cancel my pet's Banfield Wellness plan because they'll never treat any of my pets again. Then I'm going to file a complaint with the Board of Veterinarian, and I'm going to dispute the charges. They will not hurt my pet and get paid. Doctor Christian and the other staff lacks compassion for animals and they're work is subpar at best. You are lower than frog feces at the bottom of the Michigan lake to hurt an animal.

Dr. Ables and his entire veterinary team are absolutely incredible. I brought in my Belgian…read moreMalinois--who can be a lot to handle--and they showed nothing but patience, understanding, and genuine care from start to finish. They never made me feel rushed or judged, and they took the time to make sure my dog felt as comfortable as possible. You can tell they're not just skilled at what they do--they truly love what they do. Every interaction felt thoughtful and intentional, and their professionalism gave me so much confidence that my dog was in the best hands. It's not easy to find a vet team that balances expertise with compassion this well, but Dr. Ables and his staff absolutely do. I'm beyond grateful and wouldn't trust anyone else with my dog's care. Highly, highly recommend.

I was able to take prince in for a back strain within the hour. The vet Dr smith was very thorough…read moreand tested many things before determining what it was. They even called the next day to see how he was doing and I was able to call the following week for additional advice. They're transparent with charges and didn't charge me the unnecessary fees.

My baby, Dom was attacked by a vicious criminal of a neighborhood cat and bitten on his tail and…read morethere's no place I trust more than Atlas to take care of him. Sarah & Gavin are the best, not only are they professional but also pleasantly helpful and Dr. E & Dr. H always make sure to take the best care of my babies. Thank you Atlas Pet Hospital! Thank you Gavin! Thank you Sarah!

Nice staff. Great visit. Definitely recommend atlas to anyone looking for a new vet hospital. New…read morebuilding is super nice also

Very friendly staff and helpful to the needs of my dog. They explained everything well and helped…read moreus reach the best solution for care in our elderly pup!

Proceed with caution. The staff here avoided giving me honest information upfront, which led to a…read morecostly scramble. Because they weren't forthright about the boarding requirements, I incurred last-minute veterinary bills and had to pay a premium for emergency bookings elsewhere. This could have been avoided with simple honesty.

The Veterinarian was very professional and spent time explaining my pets check up. Got my pet in…read morefor appointment fast. Will likely return with my other pets.

I'm really disappointed in this business. I have been a client for 10 years and have had 4 dogs…read moreunder their care over time. I recently got a new puppy and had scheduled him for a neuter. I always do my diligence, and I made sure when I scheduled to let them know I had done all my puppy's vaccinations at home and that I would bring his at-home shot record with us. The appointment was confirmed months in advance. On the day of his scheduled procedure we came in and were met with rudeness and hostility on Cathy's (front desk) part. She made us feel like bad dog parents and frankly embarrassed us because we had administered our puppy's shots ourselves. I let her know I had informed the vet about this at the time of scheduling, and she insisted that we did not. The worst part is that she offered absolutely no solutions. So we're just not supposed to neuter our dog? Very disappointing that they let this individual treat their clients this way. Whatever the remedy, I will not be bringing my animals here anymore, nor will I recommend this business to anyone.

Extremely rude and condescending receptionist…read more I don't want to go into details but I won't be coming back.

I wish I could tell you how much I love this vet office. We have been patients with Vetco for many…read moreyears and moved to the Redlands area a couple of years go only to be repeatedly disappointed with the Redlands Office. Without going into detail with changes in Vets and changes in the Vital Care Rewards, we have just hit an unbelievable lapse in care. Every 6 months we go through the ritual of getting renewal prescriptions for simperica trio. We have been routed to the vaccination clinic twice which has been okay but this time they could not give us the prescription making it necessary to bring the dogs back to the clinic. After being scolded for doing what we were told, they still failed to get the prescriptions correct. After 5 visits and numerous phone calls, the clinic staff consistently entered our little dog's weight incorrectly and would not make the appropriate changes. This resulted in the wrong dosage being sent to us in spite of repeated calls from Chewy to the Vetco requesting them to make the needed change in the prescription. With the last in-person visit with our little dog to verify her weight as being substantially below the recommended weight by the manufacture, they assured us they would order the smaller dose and all we needed to do was have Chewy send in the request. Chewy did but the clinic gave them the wrong dose again! We are now working with the pharmacist with Chewy to reduce the dosage that the Vet ordered. The higher dose could create a significant health hazards for our little dog which could include, neuro-muscular disturbances and even death. If my dog had been a human being I would be filing a medical malpractice complaint for jeopardizing the life of my dog.