Losing a pet is never easy, but Pet Love Cremations handled everything with care, compassion, and…read morerespect. From start to finish, the process was smooth and comforting. The paw print keepsake and the beautiful urn were thoughtfully done, and it meant so much to have Kobe honored this way. Thank you for helping our family say goodbye with dignity and love

From the owner: When you trust Pet Love Cremations, you’re choosing compassionate care , dignity, and respect for a…read morepet who meant everything to you. We honor their life , protect their memory, and support you with kindness when you need it most. We service Riverside and San Bernardino Counties .

Jonathan was extremely caring and responsive when we unexpectedly lost our pet. We were visiting…read more the Palm Springs area at the time and Pet Cremation Services was able to get us our beloved pets ashes in 24 hours and accommodated a pick time time early on a holiday Sunday. Deep appreciation for the flexibility and ease of managing a sad situation.

They were great when we lost our beloved "Hitchie". Very…read morecaring, professional and prompt service as well. I highly recommend them and am thankful for them.

Gateway Pet Cemetery & Crematory in San Bernardino is unique in the fact that they provide a safe…read moreplace for your beloved animal to Rest In Peace. My Dog passed recently due to seizures and it became so that sadly, we had to euthanize him. Feeling stuck as none of this was planned and I wasn't ready for what was happening I knew I didn't want to have him cremated so I called Gateway for burial service and they had me come down immediately when I needed them most and I needed direction on what to do next they guided me and really helped me when I was lost. Thank you for the compassion and the guidance in a rough time. Please call them if you're in this situation or Beforehand they're very good at helping and prices are very fair. Nena and the rest of the staff were very respectful and helping all the way through I cannot praise and thank them enough!!!

They allegedly sent 8 certificates to my vet that were from another vet. So now I wonder am I…read morereally getting my dogs ashes. This is unacceptable when I'm already grieving. And also told we owe 30 more due to weight. Which is possibly an error my vet made. Which is still unacceptable. But I do love that you guys have a pet cemetery for our loved ones. And I realize everyone makes mistakes but common this is our fur babies they are family. Loved as much as family..

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

This was one of the hardest days of my life. Serene Passages made it so much gentler. I reached out…read morethrough Yelp first as I couldn't quite make myself make the call. Don was incredibly kind and empathetic. He was able to give me quotes and all the information I required. I'm thankful for the auto message function as I had difficulty responding. My husband made the actual call weeks later. Don again, was incredibly empathetic and kind as he walked us through the steps. On that day, Dr.Nicole came over and was amazing. I couldn't have imagined a gentler experience for my babies. She was so patient, gentle and kind. I'm so thankful, I don't think I have the words to describe the gratitude I feel. I was so scared about them having scary anxious feelings when it came time for euthanasia. But after a lot of excitement which Dr.Nicole was gracious about, my babies settled down and sat with us. I am grateful for the conversations we had. We were never rushed, or judged. She was so empathetic. It was such a devastatingly sad, surreal experience. Neal had started to deteriorate so rapidly this year. His sister Sara had started to not be able to hide how ill she felt. I don't think I would have ever been ready to let them go. As I look back at my pictures and videos it's easier to see that they were both ill. It was so easy to look past it when they were here. I'd compare them to the pictures and just add accommodations for their comfort. Because their smiles, the love in their eyes...the tail wags were still there, different, but there. It was so hard to admit it was time. All the anxiety that had been eating away at me for months washed away and was replaced with a bottomless sadness and relief that my babies were no longer suffering. They were two amazing small little dogs who left an unfathomable chasm in my heart. The after care was also above and beyond. I can't recommend them enough. If you are reading this and you think it is time, Serene Passages is the correct choice.

Though open to anyone, if you are of a witchy persuasion, this is your place, and this is your…read moresign. The beautiful, kind, sophisticated and intellectual folks of Precious Creature will handle your loved ones with the utmost of care, delivering back to you tasteful remains with every safety taken, on top of a hundred considerate, stylish little touches. Worth every penny. Thank you for returning Reapurr's little skull with love. Here he is, after my arrangement!

Lauren was so wonderful and did an absolutely amazing job. She treated my dog with such wonderful…read morecare, and took her hide and preserved her fur so beautifully. She communicated every step of the way and asked a lot of questions about how I wanted everything to look. Lauren is so gentle and made my family and I feel very safe during our grieving process. Thank you Lauren, I can't begin to describe how much your kindness, care, and wonderful work means to me. Anyone who is looking for any type of after care for their passed pet I cannot recommend this business enough.

We recently had to say goodbye to our Labrador, and it's still incredibly hard to put into words…read moreeven weeks later. The pain is very real. The vet who came to our home was compassionate and patient, giving us all the time we needed to say our goodbyes. She walked us through each step with care and understanding, which made an unbearable moment just a little more manageable. Having our other lab there also meant a lot--it truly seemed to help her process the loss too. This was one of the hardest experiences we've ever gone through, but we're thankful for the kindness and support we received during such a difficult time.

This company is a robbing no sympathy having ass company…read more They stole my money Didn't even confirm any details as far as address or if I needed their services and STILL charged us 500 w out doing anything Did NOTHING

Awesome they care for your baby's (dogs ). I have2 beautiful pretty .i have taking them there they…read moreare always .

I'm frustrated with how this was handled. I called about flea medication for my dog, who is…read morescratching to the point of creating a wound, and was told I'd have to wait about two days for a prescription. In past visits, I've been able to get medication immediately when coming in for an exam. It's concerning that urgency seems tied to paying for an additional visit, rather than the condition of the animal. Situations like this feel urgent, and I expected a faster response given my dog's condition.

This is my third visit here, and I feel like that says everything right there--but I still need to…read moresay more. The first time I came, I honestly thought it was a fluke. The level of compassion, the patience, the fairness in pricing--it almost felt too good to be true. The second visit confirmed it wasn't a fluke. And now, after our third visit, I can confidently say: this place is truly special. I brought in my sweet chocolate lab, Blue, who was dealing with a pretty bad ear infection. From the moment we walked in, the care and attention we received were on another level. Derek took the time to thoroughly clean and flush her ears--not rushed, not careless, but gentle and intentional. He even showed me how to properly do it myself at home, which I appreciated more than I can say. That kind of education and transparency is rare. Then the doctor--Dr. A (last name started with a Z, I wish I remembered it better)--absolutely blew me away. Instead of jumping straight into the exam, he took the time to connect with Blue first. He recognized immediately that she's a sensitive girl and doesn't love strangers. So what did he do? He got down on the floor with her. He talked calmly, gave her space, and let her come to him. Within minutes, she went from anxious and panting to calm and trusting. I've never seen anything like it. He was then able to examine her completely--from nose to tail--without stress, without force, without fear. That alone speaks volumes about his skill and character. What also meant a lot to me is that he took the time to listen to everything I had to say--even my more holistic approaches (as my husband jokingly calls it, my "hocus pocus"). He didn't dismiss me. He respected me. He explained things clearly and made me feel confident that my dog is in great health overall. He also had an honest conversation with me about the risks of not spaying at her age, but in a respectful way--no pressure, no judgment. They truly respect your choices as an owner while still giving you the information you need. That balance is rare. At a time when so many places feel rushed, transactional, and overpriced, this clinic is the complete opposite. They are compassionate, knowledgeable, patient, and fair. I am beyond grateful to have found them. Bleu is already feeling better, and I feel better knowing she's in such good hands.

Abigail did great with my pets! Very happy, staff is friendly and hospital is clean. Jamie was…read morehelpful as well

The staff is absolutely amazing - each and every one. I am so moved by my experience following one…read moreof the most heart wrenching losses in my life... I feel very grateful they were there. The everafter artwork option sits in the center of my living room and is beautiful. I also wear the pendant nearly every day. The products are quality and I'd give the service 10 stars if I could - Thank you West Coast, for everything.

When our dog passed, we contracted with West Coast Memorial through Rise Medical. The entire…read moreprocess was handled very delicately and respectfully. Their communication was exemplary, all items were packaged beautifully and delivered as promised. Thank you for treating our dog, and us, with kindness and compassion.

We knew our boy Moose, whom we had since he was 3-5 years old who was now 15-17 needed Paws into…read moreGrace. It's not what we wanted (him gone) but it was the right thing to do since he had become ill and wasn't wanting to eat. In contacting them over the phone and sharing our situation, the attendant was extremely responsive and empathetic to our situation. As the date got closer, our poor boy declined quicker and we even had to move the date up. The company was super flexible and understanding and we were grateful they were able to accommodate this move to two days earlier. When the day came, we were certainly sad. When Dr. Benson arrived, she was soft spoken and kind. She greeted Moose and as soon as he noticed someone had walked in he got up and wagged his tail the best he could. This scene brought me to tears because that was the essence of who Moose was as our pet. He loved ALL humans and was always seeking their attention. Dr. Benson pet Moose and gave him love and affection. He received it and then went to his bed shortly after. She explained the process to us from start to finish. She was gentle in her wording and handling of every last detail. We set Moose up in one of his favorite sunning spots in the yard on his bed. And gracefully, Moose crossed over the rainbow bridge. We were given plenty of time to spend with Moose as the sedative worked and then after the final moments we were able to say our final goodbyes. The gentlemen who came to take care of Moose afterwards was soft spoken and extremely kind. He took care of Moose and left respectfully as he came. We are so grateful from start to finish how this went with our beloved boy. We will forever miss him. But the send off he was given will be forever a part of his journey. Thank you, Paws into Grace. Your whole team are gems.

It's been two weeks since my dog came back to me from Paws into Grace. It was a sudden loss that I…read morewas grateful for this company to have a time slot last minute for my family. However, there were some not so great things or improvements they should consider. Initial call with the lady to schedule was alright. She honestly didn't cover much of information, I felt like I had to ask her a lot of questions that she initially didn't mention. If she can slowly just go over from start to finish, it would've eased my mind a little bit more during this horrible time. In details... I know this is a business, but also this isn't something people go through every year (hopefully). The doctor came and she was very understanding of the situation. It felt like she was genuinely sorry for what we were going through as she also lost hers not long ago. I do wish that she would've stepped outside the house to give me little more privacy, but it is what it is. Im sure I could've asked. She did her best in the circumstances. Now, the worst part of this experience was the picking up the ashes. It took me 1 hour round trip to get there and it took 2 seconds to get her back and leave the place. The lady came out with a brown bag and hurried me out the door. I honestly didn't know what to expect, but that wasn't it. I was dumbfounded of like what just happened? Can I at least take a moment to open the bag to see what's all inside? Take a moment to just take it all in that I'm picking my child up as ashes? It felt like 'ok, you paid me, now you can go' vibe. It would've been nice to just take a moment instead of being rushed out. Also not sure why they don't offer drop off, I know a lot of people would pay extra for that so at least they are home when they receive the ashes back and go back to cry all they want at home. I really do appreciate what this company does, but there are something that need some improvements.