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    Lashes by Yenn

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm
    Updated 2 months ago

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    2 months ago

    Great customer service! She is super sweet and I love the way she does my lashes! The vibe in her room was relaxing and quiet.

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    Crystal Nails And Spa - inside view

    Crystal Nails And Spa

    (122 reviews)

    $$

    I am very disappointed with my experience at this salon. As a regular customer, I came in for a…read moremanicure and pedicure. I arrived at 11:00 a.m., when the salon was still practically empty, and initially everything seemed fine. I was assigned a technician for my pedicure, and the service began normally. While I was getting my pedicure, the salon gradually started to fill up. However, once my service was finished, I was left sitting in the chair while the technician began working on another client. When I raised my concern, I was told that the other client had an appointment. I understand and respect scheduled appointments, but my question is simple: if the technician had a prior appointment, why was I assigned to her in the first place? It is also worth mentioning that the client with the appointment arrived only a few minutes after I did, while my service was already in progress. Additionally, since the salon was already full at that point, it meant I would have had to wait again to continue with my manicure. Given the situation, I chose to get up, pay only for my pedicure, and leave. I consider this to be a lack of respect for my time as a customer. I asked to speak with a manager, but no one came to assist me. Unfortunately, you have lost a customer. I understand that with the volume of clients you handle this may not seem significant, but I strongly encourage you to review your policies and customer service, as situations like this could lead to losing many more clients in the future. I was always a loyal customer and used to recommend this place, but today's experience has left me completely disappointed. Thank you.

    Love this place. Calm and serene. a good place to get away. I have to keep my nails clean for my…read moreline of work there's no other place I'm going but crystal nails. Lani takes care of me and she's A1. Love that I come in she's friendly same as rest of staff and she knows exactly what I'm getting done.

    Lashes by Yenn - eyelashservice - Updated May 2026

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