Loved my services today with Lily. Tori was such a help in the front as well. They have my business…read morefor sure!

Rude and Unaccountable Manager Lindsey at Amazing Lash Studio Shadow Creek (Pearland)…read more I've been a loyal customer at Amazing Lash Studio on Business Center Drive in Pearland for over 7 years, paying $180 monthly for eyelash extensions. The high stylist turnover--due to poor treatment of staff--has forced me onto a new stylist every couple of years. All three of my stylists have since left and are now working co-own a successful studio, Star Lash & Brow. My most recent stylist , Vy and before that was Xuan ,and Moon quit due to ongoing issues with the manager. Specific incidents with manager Lindsey: * My last appointment on Dec 22 was canceled without proper notice. They claimed a text was sent, but it went to my old phone number (unused for over a year), even though they've successfully sent reminders to my current number every two weeks for that same period. This felt deliberate and avoidable. When I addressed it, manager Lindsey was rude and condescending, saying it's 'not her problem' and that they simply deactivate stylists who leave, leaving customers like me in the lurch. No apology, no accommodation--just an offer to see yet another new stylist. When I called after no confirmation text, staff refused to have Lindsey contact me, Lindsey told me she "doesn't handle customer issues on her day off." * In person, she condescendingly printed "proof" of the text and asked, "Can you read?" No apology for the error--instead, she said she "can't take responsibility for her staff's mistakes." * Months earlier, after I incurred a cancellation fee, I politely asked her to waive it as a courtesy for my long-term loyalty. She flatly refused and told me, "If you don't like the policy, you can go elsewhere." I stayed because of Vy, but Lindsey seemed displeased with my response. This location shows no regard for employees or loyal customers, resulting in constant disruptions and poor service. After years of patience, Ii have cancel my membership and following my talented stylists Vy, Xuan and her sister Moon to Star Lash and Brow. Star Lash and Brow in Pearland. Only a few minutes from Amazing Lash!

Sally, my stylist did an Amazing job twice now that I've used her. They are full and last almost 4…read moreweeks!

Great job very good Gianna will come back she is very nice, friendly. Love service. It's clean,…read morecomfortable

Amazing quality Vince did it again he's so talented always goes above and beyond what I ask for and…read morecompletely worth every penny. If you ever have a idea in mind go to victory nails and ask for Vince he's great super patient and definitely a talented person the vibes are amazing there they customer service is amazing I 100% recommend

Lily did an amazing job on my nails! Exactly what I wanted for my birthday!! I will definitely be…read moreback!

UPDATE: I have made 3-4 more trips here since my initial review and the majority of my visits have…read morebeen superb. I go with Sam or Tony for my mani and with Vee for my pedi and they always do a wonderful job! The very last time I went, Vee wasn't available, and I got my pedi done by someone else. Let's just say that from now on I will make sure she's there for my pedicure! I am happy with Milano Nails in Pearland, and am glad I finally found a place close to my new home!

If I could give zero stars I would. I'm extremely…read moredisappointed with my recent experience. My young children purchased a gift card for me at the beginning of April for my birthday, and just a few weeks later, the business was sold with no notice to customers. When I tried to use the gift cards, I was told they would not be honored, with no exceptions and no grace period. While I understand that ownership changes happen, it's incredibly frustrating that a business could purchase an existing business, and would refuse to stand behind purchases made just weeks prior. There was no communication, no transition period, and no effort to make things right for customers who supported the business in good faith. The new owners stated that the other Milano locations would honor the gift cards - that is not true. All are independently owned. At a minimum, a short grace period would have shown respect for loyal and LOCAL customers. Instead, this experience left me feeling taken advantage of and unlikely to return.

I met Chelsey (CeCe) about a year ago. I was always hesitant about having someone do my lashes and…read morebeing so close to my eyes. The VERY first time I made an appointment, she was AMAZING. I've never had a complaint, and I've been lucky enough to gain a friend in the process. I recommend Chelsey every opportunity I get. #herfavoritelightskinclient

I found this place by chance on instagram & thought I should give it a try based on online pics. I…read morebooked an online appointment & made my way to the place. I was very impressed by the customer service, the lash technician explained to me some of my options & was very open to tweaking my selection. I went ahead with my usual cat eye 2.0 classic set. I was very happy with this selection bc it wasn't clumpy clusters. It looked very much like individual lashes & the length was more natural mascara look. I will definitely be back for eyelash services & for other eyebrow services that they offer.

Low key, I wanted to give Amber ONE star just so y'all would leave her alone and I could have…read moreexclusive access. But she works entirely too hard for me to gatekeep her like that, so here we are... If you're looking for classic eyelash extensions in Pearland, I'm about to save you some searching. Amber doesn't even know this, but the first time she lashed me, those lashes had me looking fabulous THREE WEEKS LATER. At that point, me and them lashes were in a whole relationship. And listen--when your OPTOMETRIST is complimenting your lashes while they're under a microscope?! Ma'am. That told me everything I needed to know. Flawless. I'm also one of those people who prefers to let my extensions come completely off before getting a fresh set. When they finally did, my NATURAL lashes were still making an entrance! No damage, no looking like my eyelids had been through a custody battle. The installs are comfortable, I've had NO burning afterward, the retention is ridiculous, and every classic set has me looking exactly how I'm supposed to look: FABULOUS. So unfortunately, I have to share my new lash bestie with Pearland. Amber is THAT good. If you're not booking her, that's your loss--because she's the boss. Now excuse me while I go secure my next appointment before y'all take all the good times.

I've been seeing Amber for 2 years now and still have only great things to say. This is the place…read morefor lashes in Pearland, TX! I get a full hybrid cat eye and somehow she makes them both natural and glamorous. She uses (and sells) the best quality products. The lashes are so lightweight you don't even feel them and glue/bonder makes them last a long time! She is the best!! Get your supplies and lashes done with her!

When Aishas across the street wants to act out...well in comes Strings. Kind hearted, swift,…read moreskilled and located within the convenience of heb. I've got no complaints. Well maybe I wish less people patronized them because the wait can be long as hell sometimes. LOL Final grade A My only go to for brow threading

Could not do a basic clean up. Ripped out a chunk of eyebrows mid brow. Totally different sizes…read more Ruined my eyebrows.

Love my very natural looking lashes! I recently moved to Pearland and was searching for a new lash…read moreshop. So happy I found Blush Lash, Anna was professional and very skilled. My lashes are full and gorgeous! If you're looking for lashes extensions I highly recommend this place!

Ms Cindy was very nice, the adhesive is ok some lashes have already fallen out on day two. But my…read moreexperience was nice.

I came across Vee through an Instagram hashtag. Her service did not disappoint. She was on time…read morewhich seems to be rare for beauty service providers in the metro Houston area lately. The suite was clean and comfortable. Very friendly and personable. She listened to what I told her I was aiming for and did just that. I hate going to get my lashes done and the tech gives the opposite of what I ask for and I end up with the ugly caterpillar look, but that did not happen here. Her service cost is reasonable and worth it. Happy to have found someone in the area that I can go to, to get my lashes done. 10/10 I highly recommend.

I went to get my lashes done and they were glued to my EYELID! So then I had to go somewhere else…read moreto get them removed! Awful! This was not Vee (which is who I booked).

I've been getting my nails done at this location for 8 years. I love how clean everything is and…read morehow well I am treated. These people are like family to me. My nails always look great and I receive so many compliments. I would recommend, ask for Kevin!

Unfortunately I tried this nail salon for the first time and will not be back. I walked in on a…read moreSaturday and it was as if I was disturbing them instead of bringing them business. Very subpar service, they do not list their prices for manicure services and charge an absurd amount at the end for low effort nails. My nails started peeling the second day after getting them done.