I have been getting my eyebrows professionally waxed for over 10 years and have maintained the same…read moreshape for years. I went in for a simple cleanup, not a reshape. I specifically booked with Reagan, but when I arrived I was told she was not working and was assigned to another waxer instead. Throughout the entire appointment, the waxer did not ask me a single question about how I wanted my brows shaped or how much hair I wanted removed. When the service was finished, a significant portion of my eyebrow had been waxed off, including areas that had always been part of my natural brow shape. My brows are now uneven and look nothing like the shape I came in with. The most frustrating part is that this was completely avoidable. My brows already had a well-established shape and only needed minor cleanup. Instead, I left with a problem that will take weeks or months to grow out. I have since spent over $100 on brow growth products and cosmetics to help manage the damage. While I was given a refund for the service, a refund does not restore the eyebrow hair that was removed or the confidence lost as a result of this experience. I am extremely disappointed by both the quality of the service and the lack of consultation before such a dramatic change was made.

my girl reagan is the BESTTTT. i've seen numerous wax estheticians, but no one is as good as her…read more all my waxes with her are super quick and painless !!! i miss her and her services so much whenever i'm in college.

For my very first visit to a Milk + Honey I booked a last minute cut with Jackie and couldn't have…read morebeen happier! From the moment I walked in the space was super inviting and everyone was super friendly. Jackie listened to what I wanted, and asked clarifying questions to really get to the bottom of just what would be best for my hair before giving feedback. She was incredibly knowledgeable- from cut, to style, to products to use, to my routine/maintenance at home. I usually feel a bit lost when it comes to my super fine, yet super thick hair, and she immediately put me at ease! I knew I was in good hands. I'll be heading back in a few weeks for some highlights and couldn't be more excited to return!

It was my daughter's 47th birthday. Every birthday we share a spa day. I specifically explained. I…read morepointed out to then she had an allergic reaction to a medication she had taken. She was completely safe to be massaged on arms, legs,tummy, her back and neck. I WAS VERY CLEAR ABOUT THAT. I am her mother who knows her intimately. She was denied any service. Secondly, I disclosed, with joy, that I had just beaten cancer, am cancer free and added I was just on a maintenance chemo pill. Hardly a means to denying me a massage. In fact a massage would have been very beneficial, considering. I was denied services. I have been to spas all over the world and have never had to endure such humiliating attitude. To accuse Nicole of having an open belt on her robe, when she was merely coming out of the massage room where she expected service and moved away, in shock, out towards the changing women's changing rooms. This is a modest girl who has a high regard for correctness. I am horrified that rather than an apology, I get a lecture letter on why you might have been right. The whole experience was so unethical and wrong in every sense. I can only shake my head in disbelief. Appauled.

WELP.... Anna is my secret anti aging best weapon! All I have to do is show up for my monthly…read moreappointment and Anna creates the magic best for my skin. She has prepared me to face surgeries, cruises and birthdays looking and feeling my best! Thanks for you and your team's great care!

How in the world does this place have this many star reviews??? 3 days later and my face is still…read morered and stinging. Untrained. Unqualified

The staff at Glow in s fantastic and they offer competitively priced waxing services. They are…read morefast, efficient & friendly. I am also a big fan of their facials, and have always gotten great recommendations for my skin. The spa is lovely, with nice decor and a comfy waiting area. They have a large selection of products for purchase if you need or want something!

I used to love coming here, especially when Gabby was there, she always did an amazing job with my…read morelash lifts and brows! Unfortunately, my most recent visit was really disappointing. My lashes were over-processed, with the ends looking fried and some curled in odd directions. I followed all aftercare instructions and did not expose them to steam or water for 24 hours. There was also wax left on my brows, which made the service feel rushed and carelessly done.

Caryn is phenomenal. I have had hundreds of massages and wow! She made me feel so relaxed and her…read morevibe was incredible.

I would have expected better service and better amenities is the spa. They had only 1 green apple…read morethe entire time I was there and they were completely full. They said they ran out yet there are stores everywhere. I feel like from the first client to the last they should ALL have the same exp. Just having nuts and water was cheap. The water for the hot tea was empty and it took them 30 mins to refill the water. The relaxation room was anything but relaxing. They had basically a bench along the walls ( so you sat fully upright ) with no where to recline and relax. Ottoman's we're used as coffee tables in the middle of the room. They were not there to put your feet on. No where to literally recline and relax. If you expect to have concierge service this isn't that type of place. It's just a basic massage joint to come in , grab a tea ( if your lucky) and wait for a massage. That's it.

I had my first facial with Semia last week. I will be back in the near future. It was the best…read morefacial I've ever had. I got the Signature Facial with dermoplaning. My face looks and feels better than it has in years. Semia is very detailed and obviously takes pride in her customers needs. Thank you Semia!

Microneedling with Exosomes + the Mermaid Facial took 10 years off my skin-this spa is next…read morelevel!!! Semia is absolutely the Best. My skin finally has that radiant glass-skin glow I've always dreamed of, and I get compliments all the time after visiting her. The Med spa itself is gorgeous and filled with the newest treatments, cutting-edge technology, and luxury skincare brands that are the best I've ever tried. Semia is incredibly knowledgeable and always ahead of the curve with the latest treatments and products that truly work!!

I had such a great experience with Gabby! From the moment I sat in her chair, she made me feel…read morecomfortable and listened to exactly what I wanted. She's incredibly personable, sweet, and easy to talk to, which made the whole appointment fly by. Most importantly--my hair turned out AMAZING. The color/style was exactly what I was hoping for, and you can tell she really takes pride in her work and attention to detail. I left feeling confident and so happy with the results. I can't recommend Gabby enough!

I'm extremely disappointed by how a serious privacy issue was handled. A private personal matter…read moreinvolving me was discussed outside of the salon based on third-party information that was inaccurate. I had no involvement in what was being said and no opportunity to correct it, which made the situation even more upsetting and unfair. I reached out directly to the salon and the owner to address this respectfully and provide clarity, hoping for a professional response. Despite multiple attempts, I received no reply. Ignoring a concern involving client privacy and misinformation shows a lack of accountability and professionalism. Clients should be able to trust that personal matters and conversations connected to a salon visit remain private and are not repeated or acted on without verification. That trust was broken here, and the complete lack of follow-up made the experience even more disappointing.

I've been going to Kim for my lashes and PM for 3 years and ONLY trust her w my face. She…read morespecializes with ethnic features and uses specific techniques to enhance my features. I drive from San Marcos just to get my appointments with her after trying out multiple technicians. her skills are truly unmatched around the Austin area.

Kim knows I appreciate enough lash to make my eyes "pop," but not too much to be "overkill!"…read moreShe ALWAYS pays attention to detail & has me leaving her studio looking fabulous!

Friendly technicians. They do an awesome job shaping and cleaning up brows. They listen to your…read moreconcerns and provide helpful tips

Bridget is awesome!!! She is the only one who consistently waxes and shapes my eyebrows to…read moreperfection. She is my go to person when I need to wax my eyebrows.

I am trying to get my personal photos sent to me from having Sculptra and I feel like I am begging…read morefor them and that should not be the case. I should not have to send 4+ emails (so far) to get my own photos and an acknowledgment. I am extremely frustrated and disappointed in their lack of communication. Two weeks later...... I am still trying to get my photos emailed to me. Why aren't you sending me my photos?!? Ummmmmmmm THEY ARE MINE !!!! I didn't think I would have to really beg to have pics of me emailed to me and legally, they are mine!!!!!!!!!!

I've been receiving Botox treatments for over 15 years, so I'm very familiar with how my face…read moreresponds. I recently decided to try your office due to convenience. When scheduling, I specifically asked whether you had an injector experienced with mature skin and droopy eyelids, as technique matters significantly. I was assured that you did. During my consultation, I explained that I typically receive 40 units and prefer a natural look. I also mentioned my droopy eyelids and that my previous injector adjusts placement to provide a subtle lift. I was advised to increase to 56 units, and after some discussion, I said fine (they made me pay the highest price per unit that I ever paid for that additional units) Within a week, my eyelids dropped significantly more than before. It appears too much product was placed in my forehead, resulting in pronounced lid heaviness. I am currently unable to comfortably apply mascara, and the outcome is very concerning. I contacted the front desk and was told a manager would call me. Instead, I received a text asking me to schedule another appointment. I requested a phone call but have not received any response. I am extremely disappointed -- both in the outcome and in the lack of consideration for their customers. Never again!