One of the things a mom worries about is when hubby can't go with their daughter when she has the…read morecheck brakes light is will the mechanic tell the truth.... Today was that day... I am beyond thrilled to say that the mechanics did not take advantage of her. They told her that what was needed was considerably less than expected, charged her an extremely low price to diagnose the issue! We now have our new mechanic!!

I called this company, Military Road in Niagara Falls, to see if they specialized in Electronic…read moreThrottle Control (ETC) warning issues where brand new battery is being drained from somewhere. The guy name is John. He wouldn't confirm if they specialize in electronic issues & asked me to bring it to the shop to look at it. I stated, I don't want to pay towing fees to have them look at it then be charged for diagnosed and state they can't do it, then pay for towing again to another mechanic. John abruptly responded "Well, I pass on this one" then hung up on me. I was not thrilled with the customer service.

Always fair and honest. They do great work- I have brought my vehicle here for years and have been…read moresatisfied

Various service through the years, highly recommend. Honest,…read morenice, talk to you and your family like an equal.

Highly recommend Js for all of my automotive repairs!! 6720 buffalo ave ask for J highly educated…read moreowner 5 stars

I just want to start by saying I have been having issues with my car for the past year and no shop…read morehas been able to figure it out. I contacted Jon yesterday morning, dropped my car off and had it back & running like it was brand new within ONE day. The communication was great, he let me know exactly what was wrong and what needed to be done. Jon was genuine, professional and absolutely knows what he is doing. I will never take my car anywhere else as long as I'm living in the area! My experience with J's Repair Shop was absolutely wonderful. He even hand washed the car so it was sparkling clean when I picked it up. Thanks for the great service Jon!

Tries to take advantage of young kids trying to get car fixed. Used to be a reasonable place but…read morenot anymore. Tries to find things to make you pay for.

This is an all service Motor vehicle shop, and a restaurant that is attached. I have never eaten at…read morethe restaurant but my brother says it's very good. I brought my car in July 27th after taking it for an inspection somewhere else that said it need a LOT of front end work to pass, possibly 2-3k! I figured I would either sell my car or trade it in but after calling several places Kyle from jet Port told me to bring it in and he would look at it. My brother loaned me his car so I would have a one for a couple weeks but on July 28 Kyle called me and gave me a full estimate including four orfive major things and three or four issues that would be lurking around the corner but would not hold it back from passing....Things that I knew I needed but didn't have the money for, But with everything it was half of what I expected to pay, plus several problems he fixed, and 4 brand new tires (which I opted for even though mine were completely worn yet) but 1200 was the total, and 1600 with the tires.... I couldn't believe it.... but the most insane part was that I talk to him at 10 AM and the car was finished that day... He actually had to wait on me to pick it up till I got out of work. Not to mention I was driving my brothers car that needed inspection so I dropped off my brothers car and picked up mine, the next morning my brother picked up his car and dropped off his wife's that needed inspection and now we all are set. The other two cars didn't need any work which showed me that he doesn't go out of his way to look for things to charge you for.My car runs better than it has in years, the steering had gotten so bad I forgot what it felt like when I first got it. They did fast work Especially during Covid I understandably figured it would take a while. I could not be happier and I Recommend Jetport to everyone.

Was a very pleasant experience. I called ahead & got price & appointment. Sean / Josh & staff were…read morevery helpful. I referred a couple clients of mine & saw one there. He THANKED me for referring Mavis in my Town ! Keep up the GOOD WORK ! The Free Air got me to NOTICE the place. The Price Match & Service SOLD ME. BEST wishes going forward.

Had the worst experience ever and for something as simple as mounting 4 tires with new TMPS sensors…read morethat I provided which they couldn't relearn to my vehicle for what ever reason.But the staff were a bunch of Guys just joking around playing games while my tires sat next to my vehicle already on the rims for almost 2 hours. Finally after getting them on my truck every rim was covered in black grease hand prints and they let me drive away like that. The price was absolutely astronomical.. horrible, horrible, horrible don't go here save your money and time

Good prices and quick service. Front counter is responsive…read moreand doesn't try to push extras on you -- that's a big plus in my book!!!!

I made an appointment online to get an oil change. After arriving a few minutes before the…read morescheduled appointment, I was told no appointment was found in their computer. Now I have to schedule another appointment, hoping they actually honor it this time. I'm likely going to another business, especially since this has happened on more than one occasion. HORRIBLE customer service.

First time I've had to get a tow. I belong to "Good Sams" auto club. Called them and within 20…read moreminutes Goodguys Automotive picked up my car in Niagara Falls and delivered it to Northtown Kia! Driver was very competent and polite. Great job! Thanks,

These fellas were amazing! My transmission went on my vehicle back in April it was at a shop for…read moreabout 4 and a half months just about! After they told me they could not fix my car!!!! I had my car sent to this shop and within three weeks my car was fixed and back in my possession!! They worked with me and my warranty, gave me a great price, and great timely service!!!! I REALLY APPRECIATE THEM Thank you so much

The work was done quick and efficiently. Took care of the problem I had with my vechile. He had to…read morereplace my exhaust.He didn't not take me over the coals . Very honest and great pricing for his excellent work.

Zafutos' Automotive' is truly a 5-star' business". This auto'-repair' shop' performs auto repairs'…read morefast and professionally". Their" prices' are more than fair' and sometimes less' than expected' ....not something You" find' often these days". All of their work is done proffessionally' and to specs'. They use' top'-rated' parts" (Napa") and all' employees' exhibit' outstanding communication' skills". They will explain all' aspects' and details' of Your" repair kindly' and clearly'. I highly' recommend' taking Your" vehicle' to this repair' shop". They have the best' reputation' and equipment' for wheel'-aligment" in the area". Thank You" Joe and co.

Used a Groupon for a full synthetic oil change and the person wasn't familiar with how to process…read moreit. Then someone else was called over to teach the person how to do it and required me to enter my email address and phone number even though they have this in their database since I have been going to this and other valvoline for years. When I said that I didn't understand why I had to provide this information again when they clearly have my information for years. The insisted that I must provide this again and that I was being a difficult customer!? They also tried to keep upselling me additional services which was annoying. The total cost as $100 which was not much of a saving.

Spouse took car there for oil changed. Went to the local Valvoline off of Militery Road in Niagara…read moreFalls NY. Car sat for a week. Had to go out of state for a funeral, made it halfway to destination and started have problems with car. pulled into local shop, they looked at coil pack, spark plug. They recommended taking to local dodge dealer, but we were not local. left car there and continued onto destination with other vehicle. picked up 3 days later was able to limp back home on 3 cylinders, took it to our mechanic, looked it over and found out valvoline put over an extra qt of oil into engine. Now they are claiming they didn't do that, but that we did iT even suggested that our mechanic Put the extra oil in. Travis the manager even told me that the guy who changed our oil was fired for having a bad attitude. will be taking this to civil action.