Always COVID friendly with plenty of hand sanitizing stations and friendly employees. I recently…read morecame back and unfortunately, the air tire machine was out of service. However, after getting gas - an employee directed me to the tire & lube shop and they were super nice and pumped up my tires for me and were very friendly about it and didn't try to sell me anything. Always a fan of great customer service as was the case here. Thanks Delta Sonic!

I expected to clean my windshield after a long trip, but there was no water/windshield wash in the…read morecontainers near the refuel sites. Additionally, the quality of the squeegees was poor ... They appeared to be dried out. Perhaps this is on purpose to persuade a very expensive car wash, but that's just my opinion. I will not be using this establishment in the future.

I have been going to Premier for years and had several cars in those years. John is always pleasant…read moreand is very honest and can't recommend him enough.

One of the things a mom worries about is when hubby can't go with their daughter when she has the…read morecheck brakes light is will the mechanic tell the truth.... Today was that day... I am beyond thrilled to say that the mechanics did not take advantage of her. They told her that what was needed was considerably less than expected, charged her an extremely low price to diagnose the issue! We now have our new mechanic!!

This location does not want your business…read more My wife stopped in to enquire about them patching a leak in her tire and they were incredibly rude and dismissive towards her, mumbling that they would be closing soon. While that can be understandable, no, "we can't take you in now, but we can schedule an appointment for the future", instead they acted annoyed that she even ask that they possibly provide a service. That's fine, if they don't want our business, we're happy to give it to somebody else and suggest you also do the same.

Came here for flat repair! Very helpful. Very reasonably priced. Tire Patched flat repair quality…read moreway to fix a flat. Came here in despair and price was very reasonable.

I needed new tires to pass inspection on my 15-year-old car. I didn't want to spend a fortune on…read morenew tires on a vehicle that was on its last legs. i got good quality tires at a great price here. Tires installed in less than an hour.

Absolutely terrible! Have to wait 3 or more hrs wouldn't change just 1 tire bc 4 wheel..I went in…read moredebt to get another tire bc of your stupid policies you should get out of car business those guys know nothing they just rip u off...never again people don't go when I was there on 12/5 many people walked out bc wait time and ant do jobs...people your better off going to your neighborhood garage

The manager Tom is gone. Totally different experience. I drove i drove in with a…read moreFlat tire, no appointment. They had one in stock, And I was back on the road 45 minutes later.

They refused to patch a nail in my tire 10 minutes before closing.......Were not even busy......My…read moretire was flat about 5 minutes after leaving.........Will never patronize this business ever again.....

I called Saturday to ask if they do state inspections on Sundays the guy tells me yes so I said can…read moreschedule me tomorrow with an oil change. He gave me different option times and I chose 11am. Went in today Sunday and took 1.5hrs and all they did was the oil change. I said what about the inspection? She says we don't do them on Sundays, I said then when I called and asked he yes and scheduled me? So I spent 1.5 hrs waiting on someone to finish an oil change? And no inspection. Didn't even seek apologies about everything that just happened. Now I'm looking a different place will never go here again.

Firestone is the place I would highly recommend for all your auto needs. I have had consistent…read moreexcellent service. Jay and Gina have been helpful, respectful, very knowledgable, and honest. I have had my cars serviced, tires purchased, and have always felt every recommendation was necessary and in my best interest. If you want your car in top shape, Firestone, Niagara Falls is the only tire and repair shop I will go to. If they're busy (and you have to wait a bit), doesn't that tell you how well they treat they're customers and the reasonable prices for their products and services? Make an appointment at Firestone, Niagara Falls, you won't be disappointed. Dan.

Was a very pleasant experience. I called ahead & got price & appointment. Sean / Josh & staff were…read morevery helpful. I referred a couple clients of mine & saw one there. He THANKED me for referring Mavis in my Town ! Keep up the GOOD WORK ! The Free Air got me to NOTICE the place. The Price Match & Service SOLD ME. BEST wishes going forward.

Had the worst experience ever and for something as simple as mounting 4 tires with new TMPS sensors…read morethat I provided which they couldn't relearn to my vehicle for what ever reason.But the staff were a bunch of Guys just joking around playing games while my tires sat next to my vehicle already on the rims for almost 2 hours. Finally after getting them on my truck every rim was covered in black grease hand prints and they let me drive away like that. The price was absolutely astronomical.. horrible, horrible, horrible don't go here save your money and time