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    Lash Theory

    4.4 (26 reviews)
    ModerateEyelash Service
    Closed Closed

    By appointment only

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    9 years ago

    Thavy did my lashes for my wedding and they were perfect, now I'm hooked! I would recommend this place.

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    7 years ago

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    7 years ago

    Love this place, they made me happy and my lashes were stunning! This will be my go to place from now on. I def recommend Lash Theory!

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    8 years ago

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    9 years ago

    The most amazing volume lashes plus such a fun and welcoming atmosphere. I finally found my Seattle go to lash place

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    9 years ago

    Where do I even begin. Lash Theory is the best. Amazing people, great service, awesome eyelash work. Prompt, professional, perfect.

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    Ask the Community - Lash Theory

    Review Highlights - Lash Theory

    Both Vanessa and Michelle helped me to get over some initial speed bumps and successfully navigate my lash care.

    Mentioned in 7 reviews

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    Kelly’s Beauty Boutique

    Kelly’s Beauty Boutique

    4.8(98 reviews)
    3.1 miBrighton
    $$

    Kelly is skilled and experienced in her lash artistry, AND is incredibly generous, kind and…read morepatient. She goes out of her way to provide the best customer service for every person. She created a bespoke lash especially for my big day. It was perfect! When I was looking for a lash artist, I did what most people do by looking into this platform, google, busn. website and social media. There's nothing like visuals, testimonies and updates in real time on social media. From her posts, I saw how she achieved the perfect look for every customer's preference and occasion. I had to book quickly. Once I met her, she wasn't just a last artist passionate about her craft, but an expert, a teacher/trainer and a person who deeply cares for others. She's a rare soul. With her Cali move posted everywhere on her socials, she had a transition plan by referring her trusted lash artists. Oh! And who can say "I have an expert lash artists who cares for her clients, will cook your favorite noodle soup and make you the best coffee!" I do! Kelly, Seattle is going to miss you and Cali is so fortunate to have your expertise.

    I booked a new-client appointment with Kelly after finding her on Yelp and reading the positive…read morereviews. On July 29, I was excited to find an opening for July 31. I had recently moved and was looking for a new lash artist I could see consistently and build a long-term professional relationship with. Before booking, I reviewed Kelly's website, Yelp page, and booking requirements. I understood that she had a strict cancellation policy requiring the full appointment price, and I provided my credit card information to secure the appointment. I booked a new-client lash fill, brow wax, and brow tint. On the day of the appointment, my car repair was taking longer than expected, so I texted Kelly to give her a heads-up. She initially said she could be flexible by up to an hour, which I appreciated, while also reminding me of her cancellation policy. As we continued texting, Kelly informed me that she would need to remove all of my existing lashes, even though they were only about a week old. This was not clearly listed as a requirement on her website or booking platform. There was an optional add-on to remove lashes from another artist, but nothing stating that a full removal was mandatory. Although I was frustrated, I was willing to accept that. What ultimately changed the situation was learning that July 31 was Kelly's final day working in Seattle because she was moving to California. This was not disclosed on her website or booking platform. She told me she had announced it on Instagram, but I do not believe a new customer should be expected to search through every social-media account for such important information before booking. People who receive lash extensions are generally looking for an ongoing artist, not someone who will remove their current lashes, perform one service, charge a new-client rate, and then immediately leave the state. Had I known she was relocating, I never would have booked the appointment. I asked Kelly whether she would consider splitting the cancellation charge because this significant information had not been disclosed. She could have charged me for the lash service but waive the brow wax and tint--anything that demonstrated some accountability or willingness to meet me halfway as I understand the value of her time. She refused. I never disputed that I had agreed to her cancellation policy. My concern was that a material fact about her business--her final day in Seattle--was not disclosed during the booking process. Kelly could also clearly see that a brand-new client had booked an appointment on her final day and could have contacted me so I could make an informed decision. Unfortunately, I felt that there was no effort to acknowledge the situation, provide reasonable customer service, or take any responsibility for the lack of transparency. My experience was disappointing, and I feel like taking my money was more important to her than ensuring a prospective customer was taken care of.

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    Kelly’s Beauty Boutique
    Kelly’s Beauty Boutique
    Kelly’s Beauty Boutique

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    Mongs Lash Lounge - Armpit Wax

    Mongs Lash Lounge

    4.8(39 reviews)
    4.5 mi

    I have been getting my lashes done for about 5+ years now and have been through a couple of lash…read moretechs in that time. I have moved to the Seattle area in the fall of 2024. I came to Mongs lash lounge for a foreign lash fill and when you first come in it feels very clean and welcoming. Mong did my lashes honestly better than my lash tech from my hometown that I was going to for years, I have the best retention with Mongs work and my lashes can last up to 3 weeks and still look wonderful. I have been coming to Mong to get my lashes done regularly since. You can tell Mong what type of style of lashes you want and she can give you exactly what you want if you want a style change. I have also gotten my lashes done by Tuyet and she did my lashes just as wonderful! Definitely recommend both of these ladies for lashes!.

    Update: Mong ended up texting me the next day to ask how my eye was doing. I explained in text what…read morehappened and sent photos of the cut/sensitivity. She was apologetic and very sweet about it! Today, almost a week of applying ointments like I was told to do to heal the cut, I realized that the extensions in my inner corner came off. I texted Mong to see if I could come in for a touch-up and within 5 minutes, she had me scheduled with Tuyet during the afternoon with no additional charge. When I got there, I showed Tuyet the missing area, she tapped my eye (super gently) and got started. I told her and Mong that all I needed touched up was my inner corner on my one eye but I think she touched up everything that needed it on both eyes because it looks different but better than when I came in (and even better than when I first got them done!) Mong and Tuyet were both so sweet and Tuyet was very gentle with my eyes and making sure I was okay. Maybe I just caught them on an off day last week? Either way, I am glad my review can match the other postive ones that this business has.

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    Mongs Lash Lounge - Wispy Style

    Wispy Style

    Mongs Lash Lounge - Fox Style

    Fox Style

    Mongs Lash Lounge - All style & texture

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    All style & texture

    Lash Theory - eyelashservice - Updated August 2026

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