My wife and I came here today for the first time and had a great experience! Rachael was super…read morefriendly and our eyebrows look amazing. The vibe in her studio is very nice and relaxing. We will be back!

Best eyebrow wax experience! I just went to Sephora and she complimented my brows which was the…read morehighest compliment. Rachel drew lines of my brows to show shaping. She cleaned up with waxing, trimming and plucking efficiently and with care. I found my go to!

Kim is great! I came to her last year for microblading. She…read morewas very meticulous and spent almost an hour shaping, drawing and reshaping my eyebrows to make sure they are even and nice. Then she was very gentle and professional with the procedure. She is a perfectionist and even when I thought it was good, she still saw a few flaws and made corrections. She is very friendly and her studio is exceptionally clean. Since then, I went back for touch ups (it is recommended to do it every 6 months) and she did just as great job as she did the first time. I strongly recommend her. She is worth it! PS. If you're considering microblading just know this that no one ever mentions. When you leave the place your eyebrows will look dark, thick and very scary. It's normal and will go back to what it's supposed to look within a week. It looks scary and I wasn't prepared for this lol Also, you can't get it wet for a week so if you're planning a vacation or an even, plan accordingly.

I had my first appointment with Kim in June. I was pretty nervous as this was my first facial and I…read morewasn't sure what to expect. Kim was very kind, she explained what she was doing and how it would help my skin. She also let me do a before/after of the microdermabrasion which was pretty cool to see the difference. She does work out of her home but it's very clean and the room she works out of is private. It's clean, has a nice ambiance to it and smelled nice. At some point in time I fell asleep during one of the facial masks which surprised me that I'd be that relaxed. It's been a few weeks since my appointment and my skin still looks/feels great. I will definitely continue to go to Kim for future facials.

My service was quick thorough and most importantly very professional. Hannah made me feel very…read morecomfortable. The office was clean and smelled good, and the music and vibes were immaculate. If I lived closer I would never go anywhere else for waxing.

I am writing to share my experience following a service appointment at this location. I received a…read moremale Brazilian and full butt wax yesterday, and my esthetician was Reagan. The service itself was performed well, and I was satisfied with the quality of the wax. However, the subsequent events have caused significant disappointment and lead me to strongly advise caution to other male clients. The day after my service, I was unexpectedly contacted by the manager and informed that I was banned from the establishment due to an "inappropriate conversation" with the esthetician. This notification was perplexing, as the conversation in question was initiated by the esthetician's small talk. During the service, Reagan asked about my weekend plans. When I initially mentioned that the plans were personal, she indicated that was acceptable. I then shared that my wife and I planned to visit The Scarlet Ranch, a known lifestyle club. As my wife and I are open about our lifestyle, I was willing to engage in general, surface-level discussion. Reagan continued to actively participate, asking multiple follow-up questions about the club's atmosphere, membership fees, types of events, and clientele. I was careful to keep my responses strictly professional and non-sexual, focusing on logistical and social aspects. At no point during this sustained conversation did the esthetician indicate that she felt uncomfortable or ask to change the subject. Therefore, receiving a call informing me I was banned--and being told by the manager that the conversation was "inappropriate to have while getting a male Brazilian"--was a significant surprise. It seems highly unprofessional to ban a paying customer without the service provider communicating any discomfort during the interaction. Feedback on Communication and Professionalism: For the management and staff: Professional protocol dictates that if a client's conversation makes a staff member uncomfortable, the staff member must clearly and politely redirect or end the topic of conversation. Customers cannot be expected to know a provider's boundaries, especially when the provider is actively engaging and asking follow-up questions. A simple, "I prefer to keep our conversation limited to the service," would have been sufficient and professional. This lack of professional communication has resulted in the loss of a repeat client and has created an unnecessarily unpleasant experience. I urge management to review their policies on staff interaction and boundary setting. Recommendation for Male Clients: Due to this experience, I do not recommend this establishment for males seeking a Brazilian wax. While the technique was good, the overall lack of staff maturity and professionalism in handling client conversations is concerning. Prospective clients might consider alternatives like European Wax Center for a lower-cost option. I hope this feedback leads to better communication practices so that other clients do not feel targeted or confused in the future.

Soft hands! VERY fairly priced!…read more In & out service! Very Clean environment! Did an excellent job!

First and last time coming here.. I had a terrible experience here. The young woman rushed through…read moremy eyebrow service in less than 7 minutes, despite me clearly asking her not to make them thin. Not only did she completely ignore my request and shaped my brows extremely thin, but she also cut me on both sides in the process. My skin was left irritated and my eyebrows look nothing like what I wanted. Very unprofessional and careless service. I will never be coming back here again. & they out the thread in their mouth- this is a hygiene issue.. where I've gone, they usually have a necklace so that they saliva isn't getting on the thread. When she saw me bleed she just gave me a napkin.. didn't apologize or disinfect, and she charged me full price.

I've been coming here for years. Lots of turn over, but never really an issue. New girl did my…read moreeyebrows. I will literally never go back.

I come here all the time and left pissed for the first time today. First the girl who did my brows…read moretook half of them off - my brows already had a really nice shape that I figured she would notice as a professional and just clean up but she raised my eyebrows an inch instead. Making someone's eyebrows 2000s thin is something you might wanna clear with them beforehand in 2025. Then when it comes time to leave they don't have enough bills for the change the woman in front of me needs so they tell her they have to give it to her in quarters unless she has exact change. She fishes through her bag for a good 5 minutes before I can finally pay and leave angry. And the wifi is down so this annoying visit didn't even count towards my rewards.

I received a gift card from a friend who recommended SLA medical spa and I've already been multiple…read moretimes! The spa is so clean and the microneedling/Secret RF was so relaxing(after the microneedling part of it lol)I'm so excited to see the results and I will be back soon!

I've been coming to this spa for at least 2 years and love the service. I bought a laser package…read moreand my skin still looks good 2 years later! My stubborn dark spots are much lighter and trust me, I've done almost every other treatment such as chemical peels, brightening serums, and retinol and that didn't work nearly as well. I also love that they have a nurse practitioner for injectables which makes me feel very confident in their services and skill. I always feel relaxed and cared for at SLA.

I paid $90 dollars for this set, I was expecting clean…read moreprofessional quality nails Did not receive that at all, nothing close to Russian manicures. Never coming back here first time and last.

Came here for a pedicure with a friend on a Sunday. The…read moreplace is huge and has lots of color choices. The paint job was a bit sloppy (nail polish was on the skin outside of a few of my toes). It was nice to hang and relax/ not rushed but again, the service wasn't the best.

Open even on Sunday!!!! I've been sufficiently pampered with a facial…read more Was time to use a 2 yr old gift certificate that was given to my mother and I. We were able to book a same day appointment luckily as she was having a good day. Facial and foot massage for Mom, facial for me. The lobby. A bit cramped and just a bench. The lovely lady behind the desk gave up her chair for my mom to complete her digital forms. These are the types of things that make it difficult for elderly people to enjoy places like this. There was a bench but it was much too low for her. After forms completion we were escorts to a changing area with lockers to leave our things. This was a clean area with plenty of lock boxes and even a shower. At this point we were ushered to our treatment rooms and the pampering began. After an hour of facial potions, steam, hand, neck, arm and shoulder rubs, a deep treatment on your hands including wrap and a warm glove to help the oil/lotion penetrate...it was over. I was pretty much a puddle, was hard to focus and my face felt like a new born baby. I was also surprised they didn't try to "sell" me anything. It was a pleasant surprise honestly. Nothing takes away from a good paper high than being hard sales pressured. It may have been a 5 star experience had there been some things to better accommodate elderly or people with mobility issues.

I've been going to this Spavia location on and off for almost 10 years and every experience has…read morebeen fabulous. I mostly go for massages but their facials are wonderful as well. When you get a massage you fill out a questionnaire on preferences for the day....what kind of music you want, lotion scent, if you're chatty, etc. it's very cool and personalized. They bring you into the back where the women's locker room is. There you can change into a robe and sandals then go into the relaxation room while you wait for your service to start. They have warm neck wraps, herbal tea and water for you along with soothing music, it kinda makes you not want to leave! I highly recommend coming here for when you're looking for relaxation in our oh so stressful world.

I visited EWC for the first time on 03/21/26. My esthetician…read morewas great ( unfortunately I don't remember her name).The problem was when I checked out.The receptionist asked if I wanted to leave a tip for my esthetician to which I asked her to add "20 %." She gave me my total and while it seemed high I figured it was because I purchased the products that my esthetician recommended. Upon getting home I took a better look at my receipt and realized the receptionist charged me $20 instead of 20%.I had gone with a friend so I let her know what happened & she mentioned she was also charged $20 instead of 20%.Being that I heard multiple customers ask her to add a 20% tip while I awaited my service I decided to call the following Monday to let the manager know what happened to me and at least one other customer.I spoke to the front desk who said the manager wasn't available but would give me a call the following day.It has now been a week from my service and I never heard back from any staff member. As much as I liked my esthetician I am very disappointed in the lack of professionalism from the administrative staff.

Cool place for a quick wax! Took my daughter here and was able to schedule online which was SUPER…read moreconvenient! They did a decent job and the first wax was free! Pretty awesome! The girl at the front desk(didn't catch her name) was really friendly. I will definitely be going back!

Great experience in quality, service and vibes. They're always friendly and excellent…read morecustomerservice. You get what you pay for. I got a Himalayan Red Light therapy pedicure. Totally recommended.

The environment is clean, beautiful and relaxing. I always request Henry when he is available. He…read moretakes extra care and does an excellent job.