I've just started my Laser journey these past couple months, and the staff is all so lovely! All smiles, super personable, and very helpful/flexible when it comes to scheduling. Nothing but good things to say so far! Looking forward to my coming months with them! read more

I've been a client at LaserAway for several years now. I've had pleasant experiences for the most part, until I received a Hydrafacial a little while back. I've had hydrafacials before- this one was a big $150 joke and I would recommend going literally anywhere else before purchasing one here. I was told it was "on special" (as it seems like everything always is) and I can't even imagine how upset I'd be if I paid any more than I did. The whole thing took maybe 10 minutes.The girl who did it seemed super irritated and rushed through the whole process. At the end of the service I laid in the room alone for at least 10 minutes before she came in to check on me, I was about 2 seconds from getting up and walking out. On top of everything, I left with my face feeling more dry than it did when I went in. No products get put on at the end or anything. Complete and total waste of $150. I will say I never had a bad experience with my laser hair removal or Xeomin, besides my initial phone call where I was talked into a $3500 package by a very pushy sales woman who told me my hair would be completely gone after my treatments and that's ..not how it works. Overall I would recommend LaserAway for laser hair removal and potentially Botox but not other services, and I think many of their sales methods are QUITE shady. read more

Every experience at LaserAway is a bad one and today was no exception. Thank goodness my prepaid services are finally used up and I never have to come back I went in to a new location hoping for best but no luck. My appt was scheduled for 12 when I got there I was given a snarky response that my appt was actually changed to 1215 not a big deal but again that's not something you need to have an attitude about and it's something every other time my appointment has ever had the time changed. They would call to tell me they confirmed that I was sent a text and they were correct about that. I guess I should've read the text better however that that interaction then caused this Manager to be so disgusting nasty and rude to me. As I waited for my appointment, I sat on my phone, browsing the apps minding my own business. She starts snapping at me and told me "if you don't like it, you can leave no one's forcing you to be here"! I am minding my own business sitting on my phone I said I understand it's not your fault as an individual but you don't have to be so defensive with me. I'm allowed to complain about the appointment times and she screamed I AM NOT BEING DEFENSIVE! It was hilarious actually. aI asked her to please stop trying to bully me out of the store and she just bark bark barked at me. I told her to either calls the cops if she wanted me to leave or shut up and leave me alone. She truly was losing her mind. she also made sure to tell me she is leaving in two weeks so she doesn't need to be kind to customers. If the company allows this woman to finish out her 2 weeks she is going to run so much business away from you. Never make an appointment at LaserAway. It doesn't matter that she's leaving in two weeks. This is the treatment I get from the front of staff every single time!!! They hire 20 year olds who only care about getting their faces fixed, have ZERO emotional regulartion or customer service skills. ALSO she made sure to shover her religion down my throat, told me to go celebrate easter I AM JEWISH. How insenstive to the diversity of our community. I will never understand how a person could take my comments about my frustrations with appointments so personally. read more

Long-time client. Will not be back after yesterday. This has been building for a while -- a previous visit I showed up for a Potenza only to find out the equipment wasn't there and no one had told me. Annoying, but I gave them another chance. Yesterday was the final straw. I booked a 10am appointment in February. Showed up and was told it had been moved to noon -- no call, no text, nothing. Came back at 11:15 to numb ahead of the new time. Wasn't taken until 12:20. Numbing had completely worn off by then. I cried through the entire microneedling appointment. The provider had to keep stopping to check on me. It was awful. A nurse told me that schedulers have quotas, so the schedule is often impossible for providers to actually follow. So clients are left in pain because of an internal pressure-to-book policy. That's not okay. Front desk response when I said today was traumatizing? "Sorry you feel that way." I gave management the opportunity to reach out and make this right before posting. They did not. Save yourself the pain, literally. read more

Just completed my first IPL treatment with Laser Away . I have had IPL with other companies. The treatment has always been my entire face. At LA they just spot treat. There website says IPL increases collagen production but , when I complained on the phone about this treatment , the nurse said IPL did not increase collagen production. I do not feel very confident with this company . read more

Had a terrible experience with Laser Away. I bought over $1000 worth of Botox (or the other brand name ). It took over an hours to come in and talk to sales woman. Made an appointment the next day to have injections I came in and spoke to a nurse on a video call. She was asking if I had surgery. I said yes in October I had a kidney cyst removed. It was cancerous but encapsulated so taking it out left me cancer free. I do not have cancer. She said I couldn't get my injections. When I left I said I want a full refund. I was told they had to talk to the manager and would call me. It was less then 24 hours since I paid and was rejected. They wanted me to have a store refund. I don't want any service but Botox and filler. I called again and was told I'd get a call back and never did. Bad business practice to take money for something the consumer doesn't get. I would beware of their sale practices. It looks like others were short changed on their packages. I deserve a full refund. read more

I recently completed a laser hair removal treatment package at Laser Away, booking three areas: Brazilian, glutes, and lower back. They offer an 8-appointment deal, promising up to 80% hair removal results, but unfortunately, I'm extremely dissatisfied with the outcome. After finishing all 8 sessions, I only saw about 40% improvement in my Brazilian area, and the other two areas were barely touched -- in fact, two other professionals I consulted with couldn't even tell that the areas had been treated due to the lack of results. Since my very first appointment, I kept expressing that I wasn't seeing any progress, but I was constantly told to "trust the process" and "wait." Every time I visited, the front desk kept pushing me to sign up for additional packages, which I'm honestly relieved I didn't fall for, considering how little progress I saw after already spending over $3,000. I really wanted to believe in their process because I have dark hair on my entire body, and I was hopeful that this would help me, but after already spending so much, I expected results before committing to more treatments. After my last session, I expressed my frustration and was booked for a hair assessment. The nurse confirmed that my results were far below expectations and recommended six additional sessions, nearly doubling the original treatment plan. But here's where it gets worse: all they offered me was an apology and "3 more sessions" if I bought another package, totaling around $1,700. That's outrageous! They told me that some clients might be satisfied with five sessions, but others may need more. Well, I don't believe they're offering refunds to those who only did five sessions. If I had known this would be the outcome -- that they would essentially leave me with minimal results and demand thousands more to get it right -- I would never have walked in the first place. Despite all my efforts to communicate my concerns and even answer their follow-up quizzes, nothing was done to resolve the situation unless I was willing to pay thousands more. I do NOT recommend this location. If you're considering laser hair removal, I highly suggest you look into a smaller, more customer-focused company that values customer satisfaction and will assess your results before making you commit to expensive deals. Laser Away has been nothing short of a disappointment. read more

LaserAway - Laser Hair Removal Near Me - Denver, Colorado

Went to LaserAway Denver and Had some CoolScoulping, lip injections & Xeomin done. Everyone there is super friendly. Austin was very professional, knowledgeable and did a wonderful job. He explained everything clearly. I am extremely happy & satisfied with the services I received read more

I've been a LaserAway client for nearly a year (based in Dallas) and have generally been satisfied with my treatments, including GLP-1, Thermage, CoolSculpting, Potenza, and Clear + Brilliant. On December 6, while visiting Denver, I purchased a package of four Thermage treatments for nearly $5,000 and was explicitly promised a complimentary Potenza treatment as part of the purchase. However, when I attempted to book the Potenza session on December 26, I was told it does not exist in my account. I immediately called the Denver clinic and was told the GM would add it within a couple of days after returning from vacation--but as of today, it still has not been added. My expectation with any business is simple: be transparent and honor what was sold. I should not have to repeatedly call or text to receive a service that was promised in connection with a purchase. This experience has significantly damaged my trust in LaserAway, and it has been extremely upsetting. If this cannot be resolved promptly, I will be forced to pursue other options and take my business elsewhere. read more

So far so good. Currently receiving tattoo removal BUT they got me with what I believe to be a "fake" 70% off coupon, so just be aware of their clever marketing. Pretty sure at 70% off, my normal tattoo removal should not be $2,000 but they hook, line and sank me! They kind of make you decide over the phone on the consult, so again, it's definitely their marketing technique and it works, just maybe in their favor. The lady waited on the call to make sure I signed documents and ran my credit for the card ... looking back just seems a little unprofessional in this type of setting. Wish I had looked elsewhere first before agreeing to that payment plan at "70% off". Just please do ur research first. I'm sure the pricing is fair... but the 70% off was the reason I called wanting questions. Not expecting to be leaving the call with a new line of credit. Again... clearly it's their tactic but other than that, the place looks clean and the employees are nice and I need this removed! read more

LaserAway - Laser Hair Removal Near Me - Denver, Colorado

I went to LaserAway in Cherry Creek on October 7th- the eighth session on other areas and the third session on legs. I was burned on both full legs (lower legs burned the worst and are uploaded in pictures), enduring weeks of painful blistering, burning, and peeling. It has been over six weeks of healing and hiding my legs, which are now covered in raw circles that will take months to fade. I was no longer comfortable continuing my treatment with LaserAway and asked for a refund on the leg sessions. However, I was only offered a refund for unused sessions. They would not refund me for the session that caused the burns or for the two prior treatments, which are now ineffective since the protocol requires eight sessions to see results. LaserAway also offered me $190 in store credit, which felt like a slap to the face. In the end, I lost almost $700 through this ordeal. It is incredibly disheartening to lose so much money over an ineffective and damaging treatment. This experience has been both physically and mentally traumatic. If you are looking for a company that values your well-being and trust, I strongly recommend looking elsewhere. Please be cautious and choose wisely. read more

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If you are looking for laser hair removal this is not be the place. They tricked me into buying almost 6000 dollars package that suppose to be 70% off for full body and promoted that the number of sessions in the package should get red of my hair and I just need to maintain every six months. Well I still have approximately 80 percent of my legs and upper body hair. When I spoke with Lea the manager there about it she claimed that I have fine hair in those areas that is hard for a laser machine to target and was trying to get me to purchase more packages rather than solving the problem for me and was very rude. I've already done 8 sessions even though they promised 10 and later came back and said the 10 sessions were only for Brazilian and under arm. If I was given this info during my consultation I would have made an informed decision about treating Brazilian and under arms only where I have more thick hair but they waited until the end to tell me that and want me to spent more. In addition, one of their new nurses burned my hand although she apologized about it I still have the round scar that I'm hoping it will go away with the recent prescription. If they don't resolve this issue I'm considering contacting my legal to review all doc/ treatments and get second opinion review of my chart even if I have to pay more because it's about the principle and how you do business with your clients. Do yourself a favor and go somewhere else or atleast consider another location, always read the consent carefully and make wise decisions about where to get your treatment. Lea didn't even want to hear my complaint and was focused primarily on marketing and selling more and that is not a good business model. Wish I came to the reviews and saw how many people got burned and scared at this location before read more

Do NOT reccomend unless you want to get harassed by them! I scheduled a phone consultation for today Monday (1/27) on Saturday (1/25). I was concerned at first when I IMMEDIATLEY got a phone call from laser away after I scheduled the phone call consultation. I received 7 phone calls and multiple texts from different employees. At this point I was suspicious and no longer wanted a consultation so I said please take me off the list here are the texts from Jared from this business. read more

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Loving my experience at Laseraway thus far. I have been going a couple times for my face - clear and brilliant and laser hair removal on my body. Elaine took care of me today and it was a positive experience . I really appreciated her attention to detail and ability to make the awkward moments a little less awkward with fun conversations. I look forward to continuing my package and getting smooth clear results from Laseraway. read more

Laser Away is the best ! I started my cool sculpting journey with them and it's been a smooth easy process every time I have gone! Alex is great at making you feel comfortable and safe, she is right with you through it all ! Everyone that works at LaserAway is kind and welcoming. Thanks LaserAway! read more

I received my first laser treatment for under arms, full leg and brazilian last week and a Botox treatment this week and everyone is very professional, accommodating and knowledgeable. I highly recommend using LaserAway and look forward to my continued treatments with them. read more

Sketchy, high pressure sales. After an online consult, I was told I needed to prepay for services before I could book an appointment and was constantly upsold to invest in packages ranging from $1300 - $2300, all broken into monthly payments of course. I wasn't even sure their service would work well for me & so called the location closest to me to finish this consult in person and again was pressured to buy $2300 package that ended that day (of course) and was told that it just wasn't possible to book me for any service if I didn't have credits banked in advance because "that is just how their appointment system works". Fine.. I'll go somewhere else that lets you pay at time of service & doesn't play games. It is worth checking their Reddit reviews too. Many complain heavily about the lack of effectiveness of laser treatments and diluted fillers/injections. I can't speak to that since I won't be a patient but all those 5 star Google reviews sure don't match up with what most Redditors experienced. read more

Very clean modern office with friendly staff and nurses. The nurse explained my facial in detail and made sure I was comfortable the whole time. Will definitely recommend this Laser Away location. read more

I had a reaction to the first of and have to discontinue. They want to charge me double for the one I had in order to cancel the contract, really bad business behavior, and I would never recommend anyone go there. Cici read more

Austin is amazing! He was so thorough, personable, and so gentle with me. I highly recommend Austin & LaserAway!

LaserAway is a fruad! StayAway should be their name!! LaserAway agent recommended chemical peel treatments. Prior to my appointment with LaserAway, I went to a dermatologist who stated that chemical peels would HARM my skin tone. LaserAway is only trying to make money and not provide proper medical skin care! LaserAway =FRAUDULENT skin care practices!! LaserAway = StayAway I have been calling LaseryAway to cancel my appointment prior to getting treatment done and to refund my credit card. I have been asking for a refund for 3 weeks. They have not refunded my credit card and the credit card company is requesting a payment on services I have not received. read more

I cannot speak to their services as I will not be purchasing them due to annoying business practices. I am not purchasing them because the minute you sign up for a free consultation, they blow you up from numerous in and out of state numbers. I have asked multiple times to the obnoxious, immediate texts I receive immediately after their persistent phone calls to please be removed, and yet, I still receive phone calls every day of the week. Please stop calling and texting me. read more

Everyone here is so kind and welcoming! If you have questions, they have answers! I was taken back to my room right away, but my treatment was delayed 40 minutes. read more

If you go for laser hair removal go and see Alex!! She is amazing and why I keep coming back.

Have been going here for months for laser hair removal and Botox. I've been happy with my removal treatments so far. The studio is clean and well run and the staff is always friendly and helpful. They get you in and out pretty quickly and do a great job at communicating aftercare. Recommend! read more

Great service - have been coming here for the last year or so and they are always on time and professional!

Here to update my review from 5 stars to 1 star. This place is a scam. You pay for a certain area for laser hair removal. They don't tell you up front that you are only paying for 8 sessions and it will not be finished by then. Once you approach your last session, they try to sell you 4 additional sessions as "maintenance". Go somewhere else if you are looking for laser hair removal that offers unlimited sessions such as Milan Laser. I also decided to get 1 full syringe of Juvederm in my lips. They put the full syringe in and all of the filler immediately migrated to above my lips. I have gotten 2 other opinions since they filled my lips and both told me it now has to be dissolved because it cannot be metabolized due to the area it is sitting in my face. When I went in and they looked at my filler, they felt around my mouth and told me they didn't feel any filled and "didn't see" what I was talking about and refused to dissolve it!! Now I have to pay and go elsewhere to get it dissolved because they injected it wrong. Not to mention this place is a revolving door of employees, which is probably why the services here are so bad. read more

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I've had such a good experience with Hannah! I'd want all my treatments with her. The location is so clean and nice. They offer water, coffee or tea which I really appreciate. I look forward to my future sessions here! read more

LaserAway - Laser Hair Removal Near Me - Denver, Colorado

LaserAway has been amazing so far. The lobby is peaceful, and the representative, Hailey (sorry if I am spelling her name wrong), is so sweet and hilarious. She eased my nervousness and made me feel confident going into the room. The laser rooms are sanitary. The nurse who helped me was very personable and also answered any questions that arose during the appointment. I would highly recommend read more

Once again, a great experience with Elizabeth for my Xeomin! Everyone is so nice, but she is truly exceptional! I will continue to go back to her. She is so professional and truly has an eye and gift for all services at Laser Away and I'm so grateful she's my clinician. read more

Received my first Clear + Brilliant Laser Facial at Laser Away. I was able to book my appointment and the next 5 appointments on the app. Employees were friendly and welcoming. I had a quick video consultation with a Nurse Practitioner to go over my medical history and clear me for the laser procedure. I was then brought to a room where numbing cream was applied to my face and sat for 30-45 minutes. Afterwards the nurse came in and began my treatment. The treatment does feel like a bad sun burn. Which is something that I was not warned about. I was told there would be redness for the next couple days. But ouchhhh. They gave me a face mask afterwards to cool my skin. But it took about an hour for the stinging pain to calm down. The whole appointment, including the numbing process took around an hour. Looking forward to my next appointment, since it takes 2-3 appointments to see results! read more

Results made everything worst. Tried to contact support and they said they would get back to me in 24 to 72 business hours on Seprember 7th. I followed up on September 12th. It is September 17th and still nothing. read more

This was my second Xeomin treatment (i go here for laser as well and could not recommend it more), and Abby did such a great job! It never fails to surprise me how sunny and warm everyone is - i recommend LaserAway to all my friends! Thank you guys again for continually amazing experiences. read more

Got my first laser treatment at this location today. I was a bit early to my appointment but the nurse was running late so it took longer than anticipated. Despite this the women at the front desk and my nurse Alex were very nice about it. Overall a good experience but hopefully my next visit will go a little faster. read more

So far I've had a good experience at this Laser Away! All the staff/nurses are very friendly and professional. I've had both Botox and laser hair removal treatments here. 4 stars just because some of my appointment time have been messed up but they were accommodating. read more

Great first time experience at Denver LaserAway with my technician Alex. I've previously been to the Arlington location but was traveling during the time of my appointment. The hair removal was near painless and Alex was great about checking in for pain levels. read more

got my lower leg, Brazilian, and underarms lasered away for a "deal", which ended up being upwards of $5,000. the hair still grows back, even after their maintenance sessions that they don't tell you up front, which costs more money. the only great thing about this place is the wonderful staff. otherwise, it is not worth the money, especially if you are brunette. the hair is somewhat finer, but i still have to shave every day to keep a smooth finish. save your money or go somewhere else that is cheaper. read more

Went here for Botox for years and the injectors are all great. Do provide discounts too on Botox units if you buy them in bulk. Would warn anyone doing Botox here, however, to keep track of how many units you have left in your "bank" before going in and how much you use each time because everytime I went in they tried to tell me I had ALOT less left (e.g once had about 50 left and they tried to see me more before I went in saying I had 5 left). They then go "verify" with the team that can do math on purchased vs used and were like oh you're right you do.... Had I not caught that that is almost $600 of Botox they tried to rip me off. Wouldn't have been as big of a deal if it was once but it was EVERYTIME. They kept saying too they made a note in the system and clearly it didn't work. Not sure if this is intentional business practice since most people won't notice and a few here and there adds up fast to you needing to buy more....got a bit exhausted of keeping track and having this debate everytime I went in so recently used up all that was left in my bank and will be looking for a new place read more

I hung up my consultation call by mistake and I received a text message from the sales rep. (HAYLEY)... I was calling back to get re connected but I rather not deal with unprofessional people. I had to block this "sales" person because she kept going.... Also, I asked a question and she gave me the most sarcastic "noo... honey" Don't call your customers honey in a sarcastic way please :) I called requesting a call back from the manager and nobody reached out to me. I emailed them about this bad experience and nobody responded me. I've posted this review multiple times and it keeps getting deleted. No apologies from no one because they just don't care. read more

LaserAway - Laser Hair Removal Near Me - Denver, Colorado

Abby was amazing and she was very knowledgeable about the services and products! The front desk staff is also very helpful and will always tell you the deals going on. The location is easy to get to as there is parking garages that are convenient and free to park at as well which is helpful. read more