Had the worst experience...I got late reaching for the appointment and instead of just taking…read morecancelation fee they charged me $137 saying it was half of the services they were supposed to give which they never gave.they still had 45 mins left They did not bother to give me even half the services but charged $137 .Worst salon and they keep forcing you to buy products n totally change ur skincare routine. Taking so much money without giving any service..total malpractice and unethical...

I had Sydney give me a facial last week and she was very sweet. She explained everything that was…read morehappening during the facial. The facial was nice but the best part was the massage on the head and face. The led light therapy was nice but not quite sure what it was programmed for. But I was warm and cozy so it was happily appreciated. Like most spas, there was a hard sell for their products. ... Everyone was very friendly and made you feel welcome. The spa itself is inside a medical building. They did all they could to make it cute but it's def more boho and less high end. It's cute though. Bottom line: I'd go back.

This was my first hydrafacial with Syndney. But not first time at Rejuve (been going here since…read more2019!)She was phenomenal, so sweet and helped me create content. She made me laugh and truly made me week better. She recommended a replacement for my Epionce cleanser because I've been having to use too much of it to get make up off.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

I had a Hydrafacial today and it was great! I've had micro-dermabrasion in the past and this is…read moremore effective and less invasive. I have sensitive skin and tend to get red when having pores cleaned, but there was no redness or tenderness after this treatment. The staff is very friendly and talk to you as a friend. I felt really welcome and all procedures and products were explained before they were applied. They have package deals that would be ideal for getting ready for a wedding, vacation or any special occasion. Stop by and check them out!

Sally is the best injector for Botox that I have experienced! No bruising, no dropped eye lids…read more Love the results! I highly recommend this spa!

Would not recommend this business at all. Cancellation is written clearly on their website. Called…read morethem to verify and they even sent a text along with email confirmation with time stamped. After 2 weeks of cancellation there was no refund. I called them back and said manager is the only person that can do refunds. Zero call backs.

Ariana I thank you soooo much for my second Fotona 4D facelift treatment today. She is always very…read moreprofessional, experienced and very friendly. Can't wait for my third treatment Not mentioning that the spa atmosphere is relaxing, clean and all staff are friendly and very well experienced. Definitely recommend it 5

Merum is the best place to get a facial. the place is clean and beautiful! I am going to come back…read more best facial I have ever had!

Please stay away from this spa!!!…read more Updated: I have irritant contact dermatitis and cutaneous trauma from the facial I received - per my dermatologist. I also requested a full refund which they said they would. Hey guys I just want to share my terrible experiences that I have suffered from Merum Face Bar on Watters Creek, Allen. I came in on Friday for a relaxing facial massage which supposed to be gentle - no harsh chemical peel or laser. During the facial, I did notice a burning sensation on my face so I immediately told her and she took the pumpkin enzyme off and it calmed down. It was over an hour facial and they should have noticed my irritation during the process and could have stopped the facial. I also communicated with them clearly about my skin type and the products I have been using. I have combination/oily skin and my skin is not sensitive at all. I never had any allergic reaction to any skin care products I have bought from Sephora/Spa/Clinic etc in my whole life. I also get facial at different spas once in a while but this never happened before. Now they are telling me to seek professional help as there is not much they can do. I am traumatized looking at my face right now. I could not see a dermatologist on the weekend and still do not know if anyone can squeeze me in next week so my anxiety is crazy right now.... Also, They don't even offer me any post facial cream to help with the irritation. No offer to issue a full refund on this traumatized experiences. Just very disappointed on how the manager level handled this.

Sophia took her time with me, especially since it was my first facial. She greeted me warmly when I…read morearrived, thoroughly explained each step of the treatment, and provided detailed post-care instructions. She was incredibly kind and offered amazing advice on how to continue caring for my skin at home. I received the Hydrafacial, and my skin has never glowed so much! I highly recommend Sophia to anyone looking for a knowledgeable, professional, and caring aesthetician

false promo beware let me tell you why. so im scrolling…read morethrough my social media. see this turkey neck add. ohh im like yea im getting that. click here got a call paid my required deposit... got booked, did mt online questions. agreed because i have no plans to cancel. put my request for time off. 4 hours. its in frisco im in mesquite. 47 minutes away. get the im 5 min early wait. do the same question again get the nurse facetime done. waited 35 minutes . ok finally its time im excited. she gives me the long run down shows me pics im getting more excited.. nope goes straight into the money and package to upsale me. another 30 minutes in. i am not committing because its far and i dont want to commit to something i can mot get to. so here comes the schock. well im not going to perform the kybella because it would not benefit you. gets better and your notttt getting a refund wtf? you refuse to do the service i signed up for and now you dont want to refund my money and want me to go with something that i did not sign up for to begin with? something convenient for you? because you couldn't get me to commit to 3 grand on the spot? i drove 47 minutes ther and another 47 back home...waisted my gas my milage my pto and left with no service performed???? are you kidding me and you want me to come back. i left so quick before i lost my cool. idk if anyone has money to throw at this lady but i don't so if you do carry on she's your girl. me im sh0cked at todays events. she made the choice not to perform the service she ran am add for i did my part and now because her opinion flat out tells me i can save as a credit? no way i am coming back. im disgusted that she would just keep my money like that. funny part disclaimer states saying her employees time is valuable with there family? so mine wasent? my money is important to me and if you choose not to honor your adds which is galse cause your going to need three so she is just baiting you. plain and simple. now i know why she is well off .i can only imagine how many times she has forced unwanted services on people. yes i misspelled words cause im livid that she just gets to keep my hard earned money.

Nancy and her team are amazing. I have had chronic cystic acne for 16 years! This was the first…read moretime I'd ever been to an acne specialist, and boy did I hit the absolute jackpot! Nancy validated all of my concerns and actively listened when I told her about my struggles with acne. She doesn't just give you a skincare plan (anyone can do that). She gives you diet and lifestyle changes to consider and also gives you lists of ingredients to avoid in your hair, skin, and home products and in your food! I thought I was very conscious about my products and my diet, and then she politely steered me in a better direction. If you're looking for alternatives to anything, she can help you find them AND they will all be acne safe! In addition, if you have sensitive skin, she's your best bet. My skin is VERY sensitive and I have reactions to nearly everything! She tested different products on me and found a routine that was safe for my sensitive skin and even helped me toughen my skin up so it's not as reactive as it once was. Trust the process! Take lots of pictures! Your skin will slowly but surely start to improve. It has been a night and day difference for me and I've only been seeing her for 7 weeks! Investing in your skin will be the best investment you ever make. I started this journey to get clear for my wedding in the spring, but I'm quickly realizing that this is a lifestyle I really enjoy!

Nancy is truly exceptional! Her extensive knowledge and expertise are remarkable. When I arrived…read morefeeling hopeless after trying everything, Nancy assured me she could help with my cystic acne--and she did! In just three months, my skin has transformed. I am incredibly grateful for the positive impact Nancy and her products have had on my life. I wholeheartedly recommend her!

I've been going to Madi the past couple of months to get the DiamondGlow treatment and she has…read moreimproved my skin so much! She does my derma-planing as well and I'm obsessed. I highly recommend her for all your skin care needs!

I have a bad experience with misty nurse. She used the filler which disappeared within a month…read more She said it will last for 12 to 18 months. With the brushing the fillers disappeared. When I asked. They ignore me. And never schedule appointment. Management said misty is not working here anymore. She left the job. Making excuses and Lie to me.they use bad quality fillers which last for a month or two. So clints pay more. It's very sad, this is America and no one is here for inquiries. These kind of froud .