Pulled off a last minute award and I'm so grateful. Great communication and beautiful work!read more

we ordered my son soccer jerseys and shorts 4 weeks ago they gave us a date to pick up and still…read morehaven't received it. i've called ive emailed and the same answer we're getting to it. my son had to play soccer with no jerseys. this place has the worst customer service i've experienced.

What an awesome experience working with Trophy town! We had a gift for my father in law that we…read morethought last minute to have engraved and they took care of us. Communication was always quick via yelp chat or over the phone. We had asked if we could bring in the item the next day for same day work. Syed was amazing and accommodating. Although they were in the middle of moving their entire shop for a larger space and working on large projects, they were able to squeeze us in and get our engraving done fast in the font style, size, and location we wanted. Would definitely work with them again! Thank you Trophy Towne!

I've been very happy with the custom engraving Syed did for me. He has quick turnaround and has…read moredone quality work on small batch jobs as well as large (150+) batches. I will continue using him on my custom wood engraving projects.

I recently visited Etched Media to get a Leatherman Multi-tool personalized for a friend retiring…read morefrom the SMC Sheriff's Office. I wanted his name, title, and badge number engraved on it. When I called, Stephanie answered and was very polite. She patched me through to Cliff, who explained the difference between laser etching and engraving and provided a very reasonable quote. Upon arriving at Etched Media, I met Cliff, who graciously allowed my daughter and me to watch him work. It was a fascinating experience. Cliff even laser-etched my daughter's initials on her digital camera as a Christmas gift, free of charge! The quality of the work was amazing, and Cliff's knowledge and patience were greatly appreciated. I highly recommend Etched Media, and special thanks to Stephanie and Cliff for their exceptional service! Neil

I am so happy. I bought three stainless steel cuff bracelets off the Internet to give to my…read moredaughters as a gift for Valentine's Day. I wanted to make them special by getting them engraved with their names on each of the bracelets. I called Laser Mark's and I spoke to Jacob who let me know that the laser is flat and they may not be able to engrave a curved bracelet. However, he agreed to let me bring the bracelet cuffs into his shop so he could look at them to determine if it would be possible. He let me know that it may not work but he was willing to try engraving them. I told him that I was willing to risk it since the bracelets were inexpensive and I could purchase them again if it didn't turn out. I am so happy that I took the risk because the bracelets look so much better with the girls' names engraved on them and it makes the gifts more personal. Jacob took special care to put a black tape over the area on the bracelet that was to be engraved to test over the tape so I could see how the name would appear and give my approval before doing the actual engraving. It was a cool process and fun to participate in.

Very accommodating got trophy engraved during Xmas holidays. Work done nicely at a reasonable price.read more

I placed the order with plenty of time for when it was needed. The first shipment was lost within…read morethe USPS system. I called and customer service fast tracked a replacement within 48hours. Top Notch service. Mike M.

Great place for trophies and awards! This is the second time I've used them, and their service is…read moregreat. They're very helpful and are upfront about costs, etc. They will even help you find something they can get - or better yet, have in stock - and get it to you quickly. We got two plaques for a retirement celebration at work, and they look great! Will use them next time as well!

Great customer service, selection and rapid delivery. We did have an error on one trophy but they…read morejumped in and fixed it asap. Will continue to order trophies from here.

Great job on a custom plaque. Ready in 3 days!!!…read more Paid with credit card and we had a great interaction.

I searched all over the Sacramento area for a true engraver, someone who could actually cut into an…read moreantique brass nameplate. All the local engravers, laser and a few diamond drag, said they couldn't do it and they didn't know anyone who could. One suggested I try the bay area. I expanded my search and found Bay Stamp and Engraving. Talking to Paul on the phone, I knew I found the right place. He assured me he understood exactly what I needed and that he had the equipment and experience to do it. It was an hour drive to Vacaville, but worth it. Just when I was about to give up hope that anyone could carve into real brass and not just a thin sheet, Bay Stamp got the job done exactly the way I wanted, even texting me pics of alternate font ideas (which I utilized).

I had the pleasure of working with Abby Setti who hands down is an incredible and talented…read moredesigner! She created my company logo by bringing to life my vision and personalized it perfectly for me! My holiday Hydro flasks were just beautiful! The attention to detail and creativity shown in both the logo design and my company gifts was exceptional. I highly recommend Abby for her top-notch work and dedication in making my brand stand out and couldn't be more thankful for that special touch that truthfully only she has. True talent that will never disappoint. Anna Perez-Villafranca APV Mobile Notary and Insurance Services

Could not reccommend more, Abby is a joy to work with. She is extremely responsive and listens to…read moreexactly what your vision is, working with you to perfect the end result. Abby helped our business send out absolutely stunning holiday cards and throughout the processs not only was she communciative but super accommodating to our requests as well. The whole project took half of the time we originally planned because of just how on top of it Abby is. I'm talking we sent the cards out and a little over two weeks later we already had received the finished product. She has a great variety of colors and effects to play around and personalize whatever project you had in mind and her calligraphy itself is 10/10 perfection. If you have any special events or formal invitations I would totally work with Abby, seriously she is AMAZING!!!!!

Wade at Heirloom Engravers is exceptional. I came to him with a very tall ask and an incredibly…read moreshort turnaround, and he truly made the impossible possible. From start to finish, Wade was kind, attentive, professional, and incredibly accommodating. He went above and beyond to make sure everything came together perfectly, and somehow made the entire process feel effortless despite the tight timeline. The finished pieces were exactly what I had hoped for. I am incredibly grateful for the time, care, and craftsmanship Wade put into the project. It is rare to come across this level of service and genuine willingness to help. I cannot recommend Wade and Heirloom Engravers highly enough!

I wish I could give 10 stars…read more I needed 3 pens engraved with same-day turnaround. After calling 10+ shops in the Bay Area, Heirloom Engravings was the first to say they can do it - and they really delivered. Wade, the Master Engraver, is a true craftsman. He knew the materials inside and out, guided me on the best lettering style, and his workshop reflected someone who genuinely loves what he does. The end result was stunning and I couldn't be happier. I'll absolutely be back and would recommend Wade to anyone looking for quality and exquisite engraving work.

I needed 4 jackets embroidered and the owner took them and gave me his word they would be done. The…read moreday I needed them he called me and blamed his brother saying he didn't have it and forgot. I called the day before to check in on them and he told me they would be done by today. And he to me lied again. DO NOT work with this liar and con man. He took my product, gave me his word, took no accountability, shifted blame... what more do you need to know about a business and its owner? Pathetic... DONT WASTE YOUR TIME I'd give me 0 stars if I could. EDIT: this dude is trying to lie on my review too. Look how sad and pathetic he really is. He had more than 4 days, I called to check in on them 4 days before. Own up to it and be a man, otherwise you're just making yourself look worse by lying more....

Went to Hammond Glass and saw that they were closed so I called the number and I received a call…read moreback. I was led to Tri County, apparently they had taken over their inventory after closing. I told Jason that I was looking for some red wine glasses, I went in and got some amazing Waterford glasses. He's such a nice guy and I'm glad I called the number after seeing Hammond had closed. Thank you Jason! I'll define back and have already told others to go your way.