I contacted Lasco when my 20+ year old water softener stopped working. Their repair person arrived and without touching the equipment, told me it would need to be replaced. He did a water test and then wrote up several quotes that started at over $6K and exceeded $10K on the high side. I explained (and he saw) that the house was already plumbed with a working bypass and drain line. I also told him that their quotes were much higher than all the research I had done on replacement units. He told me they were " a bit more because they are a 'larger company' ". He also charged me the standard $100 service fee - So I essentially paid them for a "sales" call! I ordered a 48K grain system with 10% cross-linked resin and a Fleck 5600 control head for $750.00 from an online plumbing supply store with great reviews. I then ordered about $50 worth of water lines and a few PVC fittings. In 30 minutes it was hooked up and working perfectly. I am all for buying local. But I cannot comprehend what Lasco could put in their resin or what type of controller upgrade they can offer that justifies a price $5,000 more than I was able to obtain. There would be, at most, one or two hours of time needed for installation. I would encourage anyone needing a water softener to check around before agreeing to pay such an outrageous amount from Lasco. It upsets me when I imagine my parents or other vulnerable people believing these guys and agreeing to these crazy prices. read more

Lasko workers talk a good game but are not good at what they do and their prices are unreasonable, greatly inflated. read more

Lascko came out to help with a clogged pipe and they told me it was filling with sand and couldn't be cleaned out and would require excavation and replacement. This was quoted around ten thousand dollars. Had a different company come check it out for a second opinion and they showed me the camera as they snaked it through, explaining there was absolutely no sand and that it was just the usual roots and some sludge blocking the way. They cleaned it out for $325. Very upset Lascko tried to lie for such an expensive difference in cost! read more

Called Lascko to replace a Moen 1225 cartridge and Moen dial. I supplied all parts just needed installation. Dispatch told me they had a $49 special for an initial visit and repair would be at an hourly rate and could be done on the spot. Rep came to the house took pictures of the shower handle then requested to see utility room where he took pictures of my furnace and water heater (label). At that point I knew what he was trying to do. Said he couldn't do the job that day but would have to schedule visit. Then he pulled out a service contract where I would pay $15 per month for 1 year and they would come out twice a year to inspect all systems (HVAC and plumbing). I explained that all I wanted to have him do was replace the cartridge and faucet cover and that I was not interested in a service agreement where they would have 2 opportunities per year to cross sell me on something I probably didn't need. He then said he would get back to me in a day or two with estimate. I waited 1 month never received anything then called Lascko and explained their bait and switch tactic of luring me in with a $49 initial visit then trying to sell me on an annual contract. Furthermore, I never received a written estimate. Dispatch told me that he had written up an estimate of $683 that was never email to me. I told her that was ridiculous. I then called Bilz Plumbing who came out the next day and replaced both cartridge and Moen dial for $150 including parts. I'm sure this has happened to many people as this is their modus operandi. Seems like others have experienced the same issue. See other Yelp review before calling these guys. read more

Had Lascko repair/replace sprinkler vacuum breaker piping. While Cory did a nice job and was very professional, the work was outrageously expensive. I paid $960 for a 15 minute estimate and the actual job, which took all of 55 minutes. I provided a new vacuum breaker, so the only parts provided were about 2.5 ft of copper tube, a hose faucet and a few elbows/connectors. I won't use them again as these costs are not justifiable. read more

Quick to respond in reference to my schedule. Professional, yet friendly. They went above and beyond to fix the current issue and avoid it in the future. read more

My mom had an issue with her furnace and we had Joel at Lascko come out this past Sunday to look into the issue. A part had to be purchased and he had to come back on Monday since the supplier was closed on Sunday. I appreciated the scheduler and Joel's communication and follow-up. Everyone was courteous, timely, and upfront on time and cost. Joel repaired and restored my mom's heat today. Thanks Joel and Lascko for your great work! Definitely recommend! read more

I had a sink that was slow to drain and after Lascko came out they told me to use Liquid Drano and charged me $800 dollars after I tried the Drano and it still didn't work they sent out another guy and wanted to charge me another $300 dollars. After contacting Lascko 3 times to have a manager go over the bill and contact me with no response I will never use there services again. read more

Mike and Cameron came to our home today on an emergency visit. They were extremely helpful and kind. They were able to stop further water damage from occurring in our home after our hot water heater failed. They were thorough and answered all our question. read more

John and Adam hooked us up! (Literally!!) They were both very friendly, knowledgeable and helpful. They answered any questions we had, no matter how big or small. They kept their work area and our home clean. In two days we received a new furnace, heat pump, and water heater. I would recommend Lascko anytime! I wouldn't except anything less from such a great company. read more

Lascko was hired to put in a vanity with sink and toilet. In order to put in the vanity they cut an expensive hardwood cabinet and made it unusable. When I told them to work the job to fit the cabinetry. For every change in the process they had to go to the project manager who quickly added another $1,000, quickly adding up. So, I paid thousands of dollars for a small bathroom remodel where they ruined an expensive cabinet, left it so that the drawer could not be used, chopped up the cabinet bottom making it unusable. In other words. Now I have to find another cabinet and hire someone to fix the mess they left. I thought going with LASCKO and paying premium dollars meant I'd get quality work. Instead I got a hack job. LASCKO IS A SCAM. read more

I had a complicated drain problem requiring an old drain to be re-directed from an old drain field to the septic system. The professionals from Lascko had a can-do attitude the entire time and found a creative solution to get the job done. Others who quoted the job stated that they thought it was nearly impossible, but Lascko just got after it and got it done. Impressive and our new "go to" plumbing professionals. read more

Pros: Lascko has come out when it was difficult to find someone on short notice. Some of their techs are friendly and knowledgeable but not all. Some of them actually did good work. Cons: I experienced several miscommunications. Signed up for their $15 monthly program which gives preferred customers priority scheduling. However, it took speaking with several reps to determine that they kept sending it to the wrong email address and didn't bother to verify it with me. Preferred scheduling also has its down side. I was called on one occasion when I had requested service and was told that if they did not come out at that moment, I would have to wait until the next week to get help. I really disliked finding out at the last minute when they were coming out. They came out to fix my leaky kitchen sink one time and I was overcharged. After the tech left, the sink leaked again because the tech did not tighten everything up properly. The last tech who came here to do my annual water heater and furnace inspection was here for two hours. I was not even given a timeframe as to how long it would take. I know that I heard him talking on the phone but it did not seem to be about my home. The next thing I knew, he came up and said that the appointment would have to be rescheduled and finished up another day and could take another one and a half to two hours. He said the regulator for the gas intake outside needed repair so I had to call our gas company. I got that fixed the same evening and have yet to hear back from Lascko. He assured me that Brian, their scheduler, would take care of it but he did not. After the tech left, I discovered that he broke the access panel for our furnace. It was a piece of drywall cut out of the wall with framework around it. It was created by the previous homeowner. Apparently it had been painted shut so the technician just ripped it off and split the bottom of the drywall, separating the body of it from the rest of the panel. It will have to be remade. He could have at least told me that he was struggling with it and I could have tried to remove it myself and accept responsibility for it if it broke. Before he left I asked how long the visit was expected to take upon his return, because I had no idea. He seemed quite resentful of my impatience, but I don't like having strangers in my home for hours on end. At this point, I do not want them back in my home. read more

We needed to replace our old galvanized plumbing throughout the house. Lascko's service, communication, price, and the comprehensive quality of their work were unbeatable. Dave, who led the in-home work, was just phenomenal! Thanks! read more

Needed to replace our boiler ASAP! Couldn't have picked a better company. A1 service throughout the whole process. They did everything they could to satisfy us as a customer. A pleasant experience under a stressful situation. I would not hesitate to recommend them! read more