Orchard Hills is the only plumbing, heating, or cooling service we will ever use again. Not only…read moreare they very capable, professional, and reasonably priced, they are some of the nicest people I've ever dealt with. We've been with them for years and many jobs and their professionalism is consistent.

I needed to put a new bathroom in my basement. This would mean replacing old cast iron and…read moregalvanized piping and adding a lift pump system. I got a very nice itemized list of costs and a complete agreement on what they would do, how long it would take, and a start date. Everything was done to the standards they established, the two men cleaned up each day before they left, and were very polite and professional as they worked. I will be using them again!

I can't say enough good things about the team over at Reaume. Randy, Liz and Matt have saved us on…read moremultiple occasions with quick responses to emergencies, and their positive, responsive customer service is deeply appreciated. Randy has been pampering our complicated boiler/radiant heating system for more years than I can count and he has never steered us wrong. They are a real pleasure to do business with.

Randy is the best there is! We had an issue with our furnace when we turned it on this fall. He…read morefigured out the problem was due to a "critter" nest and was able to get us up and running quickly. Great friendly customer service! Highly recommended!

Sheriff goslin roofing is the best. Down to earth honest people. They were there when they said…read morethey would be. Even with half the crew, they did it in 1 day. Clean up was like they were never there. A+++

I had an outstanding experience with Sherriff Goslin, and I can't speak highly enough about their…read moreexcellent service. Luke, the representative who assisted me, was knowledgeable and attentive throughout the entire process. The quality and and manner of the roof installation were exceptional, and they completed the entire roof in just one day! I would highly recommend Sherriff Goslin to anyone I know. I mean their roofing company has been around for longer than 100 years! So they're doing something right! 10/10 if i need a roof again I know where to go.

Very helpful and knowledgeable! Jewett's is our go-to for our heating and cooling. Called on Monday…read moreand they came on Tuesday to fix our central air. Very fair pricing!

Do not do business with these people, dishonest and charge high prices on everything. Watch the…read more2girls in the front office. Very vulgar and not to be trusted on pricing. Get everything in writing . Any company is better than Jewitt. not to be trusted. They stink and are evil people.

Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

Our (propane fired) Payne furnace was leaking water on the floor every 7-10 days and had been doing…read moreit for a couple months. I thought it was the evacuator pump but that was not the case. We called Allendale Heating as they had just replace the primary heat exchanger on the furnace 3 years earlier. We were told that they could not get there in the morning but it would be in the afternoon around 1 before they could. That was to work well as my wife had errands to run in the AM. The technician arrived at around 10:30 when neither myself or my wife were home. My father (who is hard of hearing and cannot get around too well) let him in and he went to look at the furnace. The tech was there a short time and made the assumption that the water that was showing up was coming out of our freezer and not the furnace. What he did not know was that the freezer had just been installed the day before he arrived. He left a write up and a bill with my father. My father immediately called to tell me that the guy had come to look at the furnace already and that he didn't find anything wrong but that the freezer was leaking. I asked him to put the guy on the phone to which he replied 'He just walked out the door'. I asked him to see if he was still there. When he got back to the phone he said 'He's driving out right now' I quickly called Allendale Heating and asked the receptionist if she would have the guy call me. Her response was very short saying "Our technicians don't call people. You can read the report he left and get back to us". I explained to her that the he simply didn't know that the freezer had just been installed and if I could talk to him I would explain. I told her 'He is driving down my driveway right now... please just have him call me" She said again "Our technicians don't call people and he's on another call now" Again quite rude. I said "please he's still driving down my driveway' She just repeated the same line. "Our technicians don't call people sir" I mentioned that he arrived early and if he had been there at 1 my wife could have given him the information. She insisted that he had not. I was getting frustrated at this point when I asked if I would be paying another service charge when they didn't do anything the first time. I then said I guess I'll have to call someone else. She hung up on me. I called Coopersville Heating and Cooling. They came out and pulled the blower motor out of the furnace to expose the heat exchangers. What he found was that the secondary heat exchanger was rotted out and the moisture was gathering in the blower motor case and then blowing the water out when the blower would kick on. Why Allendale had not replaced the secondary exchanger when they did the primary I don't know. I know sometimes things don't look to bad at first glance so I guess I understand that. Two weeks passed and I thought I would call Allendale again and try to explain. That despite the misunderstanding I wanted Allendale Heating to quote a new furnace for us. I spoke with the same receptionist and was totally honest and said that I did not plan to pay the invoice for the service call when they did not asses the situation correctly. Going on I explained how Coopersville Heating and Cooling had found the problem straight away. She said to me "I don't believe any of our salesmen will want to call on you considering you just told me you were not going to pay your bill" I explained again that they arrive early and left without giving any assessment on the furnace. She said I remember this call we did not come early and hung up again. ALL OF THIS could have been avoided if the receptionist had simply done what good customer service people do and helped me / us out. Communication is the key in all relationships. Whether it be personal or professional. Why she could not assist with a simple phone call is unprofessional and shows she does not want to help people.

One of the hottest weeks of the summer and our a/c stopped working. Allendale heating had PJ at our…read morehouse within two hours of calling. Fixed the issue, didn't charge an astronomical price, and had AMAZING customer service.

I contacted Lasco when my 20+ year old water softener stopped working. Their repair person arrived…read moreand without touching the equipment, told me it would need to be replaced. He did a water test and then wrote up several quotes that started at over $6K and exceeded $10K on the high side. I explained (and he saw) that the house was already plumbed with a working bypass and drain line. I also told him that their quotes were much higher than all the research I had done on replacement units. He told me they were " a bit more because they are a 'larger company' ". He also charged me the standard $100 service fee - So I essentially paid them for a "sales" call! I ordered a 48K grain system with 10% cross-linked resin and a Fleck 5600 control head for $750.00 from an online plumbing supply store with great reviews. I then ordered about $50 worth of water lines and a few PVC fittings. In 30 minutes it was hooked up and working perfectly. I am all for buying local. But I cannot comprehend what Lasco could put in their resin or what type of controller upgrade they can offer that justifies a price $5,000 more than I was able to obtain. There would be, at most, one or two hours of time needed for installation. I would encourage anyone needing a water softener to check around before agreeing to pay such an outrageous amount from Lasco. It upsets me when I imagine my parents or other vulnerable people believing these guys and agreeing to these crazy prices.

Lasko workers talk a good game but are not good at what they do and their…read moreprices are unreasonable, greatly inflated.

We thought our water heater broke. Was planning on having to spend $1000 at least to get a new…read moreheater. I called Jerry and he came out to the house and was able to fix our heater that same day for less than $100. He is an EXTREMELY honest man cause he could have easily sold us a whole new water heater, but he didn't. He explained and showed me exactly what he was doing and taught me a lot about our water heater. I recommend him completely. When ever I need plumbing work done he will be the one I call!

We have used Defrell on two different jobs- once for a toilet leak and just recently for replacing…read morea water heater. Very timely and very affordable. We will use him in the future if the need arises and would recommend him to anyone.