Except for Cincy de Mayo (detailed below), our experience here has been wonderful, and deserves five stars. We were just here again yesterday, and they've constructed a tent wall on the patio and installed heaters. Air circulation was good thanks to some smaller gaps at the top of the wall, service is great, and the food was delicious as usual.
My favorite are the Camarones Empanizados. The fresh garlic salsa is especially tasty. The house Margaritas are also good -- order them by the pitcher for the best deal.
My only advice is to skip them on Cinco de Mayo! It was way too crazy!
From earlier this year - 2 stars:
I debated about whether to write about this, but months later I still think it's an important lesson that the restaurant needs to go to school on. I spoke about it with the owner a few weeks later, but I mention it here in the hope that it, or something similar, will never be repeated, for any customer.
I ordered Cinco de Mayo meals to go for two of us, just usual things off the menu and a pitcher of Margaritas, over 24 hours in advance as they'd requested on their Facebook page. I paid for it over the phone when the owner called me as planned, after we'd exchanged a couple Facebook messages about it. He confirmed that I was to pick it up at 5pm.
When I showed up about 10 minutes early, there was a long line out the side door from the parking lot. I confirmed with the others waiting that this was the line for picking up customer carry-out orders. Okay, cool. I'd expect it to be a bit busy today. I took my place in the line, and it crept very slowly. It was 40 minutes before I got inside and to the table in the entryway of the bar area that had been set up for carryout pickup. My meal was not there. By now it was 5:30.
They had the DoorDashers waiting outside the main entrance, around the corner from the parking lot. Both the main and side doors enter into the bar area, on two different walls.
As I stood waiting to hear of the status of my meal, I took in the situation. I could see that things were in a state of disorganized chaos. They'd dumped a bunch of DoorDashers bags on a couple round tables in the bar area, in no particular order, and each time a Dasher showed up to pick one up, a staff member (one of three in the bar area, seemingly doing nothing other than putting together Margaritas to go and handing out orders) would slowly circle the table multiple times, re-checking the name on each bag, and often not finding the order there.
I suggested that they should alphabetize them, and they kept ignoring me. And kept circling. Eventually they opened up the main door and let all the Dashers in (about 25-30 of them, which at the time was against the Stay At Home order) to circle the tables themselves, only to find that most of their orders weren't there yet.
Why was I watching all of this unfold instead of taking my order and leaving? Because by 6:10 I still didn't have my order. I had asked several times about it, at first being told they didn't have the order, and when I mentioned that the owner had personally confirmed it the day before, and eventually getting a bit irate, at about 5:50 I was finally told they were working on my order, and it was coming soon.
We'd been sheltering at home for seven weeks at that point, and to have to stand in that bar area when all the dashers were admitted was alarming to me. I also had a virtual meeting I needed to call into at 6pm, and with a 5pm pickup time, I'd planned to be home and to have finished dinner well before that. Instead, I ended up connecting to the meeting, and doing the best I could to follow along while standing behind the check-in table in the alarmingly crowded bar area as the Dashers circled around the tables nearby and then stood waiting for meals that were not yet there.
Eventually I pushed through them while holding my breath, and went directly into the kitchen, where I met the owner with whom I'd previously exchanged messages. I introduced myself, told him what a mess things were out in the bar area, and asked for my meal. He remembered my order but it hadn't been started yet, so he instructed one of the cooks to take care of it, and I finally had it in hand at 6:20.
As the owner walked me out back to the bar area, he started to tell me that they prefer that customers not enter the kitchen area (I had stayed at the doorway, so not really IN the kitchen), to which I cut him off and responded, "After waiting for over an hour, when I'd placed my order online over 24 hours in advance and you yourself had confirmed the pickup time, I think I was justified. I wouldn't have dreamed of doing it otherwise."
He kind of apologized, then he wished me a happy Cinco de Mayo. It was his first time out into the bar area since the chaos had started, and there was still a crowd of Dashers gathered. I did feel some empathy for him, but mostly for those who'd been waiting for so long for their orders. No No read more