WORST CUSTOMER SERVICE EVER. We went in to this place on Saturday around 12:30pm for lunch. Understandably, they were busy. We waited about 15-20 minutes for a table, that was fine but everything went downhill from there. An older gentleman sat us down and the first thing to come out of his mouth was that the people who had arrived after us (a family of 4) had said something to him about getting a table and he was mocking them. Red flag #1. It took about 10 minutes for the waitress to come and take our drink order. I placed my order and a couple minutes later a server came and brought my drink. He brought the wrong one, but after all the waiting I told him it was fine, I'd keep what he brought. It took OVER ONE HOUR to receive our food, two soups. I watched as other tables who arrived after us were already half way through their meals. My partner who was sitting facing the kitchen noticed a tray with two soup bowls on the food counter and was hopeful it was our food. Well, it never came out. At that point we were so close to leaving, when the same older gentlemen came to clean up the table behind us after a couple with two small children left. He looks at us and says "ugh finally, they been here for 3 hours, they finally left" - you are talking about your customers, the ones who bring you business and this is how you talk about them? I ignored him and said hey, we've been sitting here for over one hour waiting for our food. He then tells me to "calm down" - it's coming table per table because they are busy. He then walks over to "check on our food" - well the soups that had been sitting under the warmer for who knows how long turned out to be ours. My soup was lukewarm at best. At that point , I just decided to shut up , eat and get the heck out of there. The same server who brought me the wrong drink came over asking if we needed anything, he offered limes and sauce to which I said yes please! Well I never got them, he never brought them over. I was over it and we left. When trying to pay they couldn't even figure out who our server was. What a hot mess and poor excuse of a restaurant. Save your time and money, there are much better Colombian restaurants in the area. This is not about the wait times, but the POOR customer service. read more