This was the second HVAC installation at our home in less than three weeks…read more So dissatisfied were we with the first company, that we had the system pulled back out and we went almost a week without a system. Air Specialty Heating and Air, installed another system, yesterday. From the get go things were done in a more professional manner. Rather than jumping to and only offering the most expensive solution($16,000) --which clearly wasn't working-- our Sales Solution and Information Advisor T. Mulè addressed our issues and offered us three possible solutions. Upon further discussion and suggestions, we scaled back and went with the tried and true, 2-stage RUUD solution, an upgrade from our original system(Goodman). With the first new system(the one we had removed), a variable stage 3t York system, our upstairs became almost uninhabitable, with the temperature never coming down to the set point (73), and humidity above 50%. The system struggled to reach 73 degrees! (Our old downstairs system holds easily at 72 degrees and 36% humidity, and old upstairs was matching those numbers until it finally died...) Adding that the York ran continuously and while whisper quiet outside, ran like a jet engine overhead inside the home where, I really didn't want to hear it! It never stopped, it rarely hit 73 degrees and the humidity was always higher than comfort level. The first day of install, it took 8-hours to cool from 88 degrees inside down to 78 degrees, with humidity in the mid-50s to mid-60s! This new RUUD almost immediately hit the set point of 73 and the humidity dropped to 43%! (Less than 4-hours) And the installation process itself was far more professionally done. Upon going into the attic after the three installers left, I was amazed to find just how neatly the job had been completed.. The previous installers left a real mess behind. Loose screws on the floor holes in the sheathing, the overflow wasn't even over the pan. The three installers (Matt's team) with "Air Specialty," left the attic in beautiful condition. All of the mess was cleaned up. Everything was tied and in place. Access to the system is easy to reach. Moreover, they even left the manual in a hanging folder within reach of the system. Honestly, there was a night and day difference in the install process and the system solution match for the home. I would, without reservation, recommend Air Specialty Heating and Air for any HVAC needs!

We had a brand new HVAC system put in less than a year ago by Air Specialty. We added the Monthly…read moreservice charge that would cover any emergency calls due to the system not working. Our system stopped working on Christmas Eve. We called the 2 emergency numbers to have them come out. WE ARE STILL WAITING FOR A CALL BACK. Luckily we have a friend in the HVAC business and he was able to come over on a short notice to help. We have cancelled the monthly payment and will never use Air Specialty again. We are very disappointed, especially since the system was very expensive and not even a year old.

can I have a bit of a scam going? We have two ACs and heating we paid $468 for the maintenance…read morecoverage. However when the technicians came today it was only for one AC they have to come back again for the second AC and heat, but when they came today, they were charging us $415 to have our AC cleaned technicians were great Cameron and Ada but the company they're kind of ripping people off because they're very anxious and eager to have a tech come out they blow up iPhones or text messages only to find out. Yeah they're going to find something wrong and it's an additional 400 and some dollars don't don't buy the maintenance agreement.

Had a tech come out for a service call, he blew the line that all. company billed me for $400.00!…read moreOutrageous!

Would it be summer in Hampton Roads without an AC problem? We came home from work to a very hot…read morehouse and began reaching out to multiple company's. K&B called us back quickly and were able to come out to us in 30 min! This was so reassuring as we have medical concerns in the house which the lack of AC would be an ER trip. He came out and quickly diagnosed the problem and had us up and running within the hour! Once he left my house already felt cooler! I was afraid of the price because it was after hours and emergency but it didn't hurt my wallet at all. My household found a HVAC tech for life! I'll be sure recommend his services to everyone.

Brian fixed our AC for a fair price on a super hot day. Great communications, knowledge, and…read moreobvious integrity.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Terrible service. I had dampers added to my home AC system. A week later the heater didn't work and…read morethe tech told me their first tech installed incorrectly, disconnecting my heater system, which according to him, could have caused a fire if I had not detected it. Weeks later my system leaks and I called them back to look at it. The man entered my house (no greeting) angry and raising his voice telling me he installed the dampers correct, extremely defensive and angry before I could even say a word. When I called the office to report his behavior, they told me "Chris is just an excited man" and justified his demeanor. They told me this was expected and should have known that my ducts weren't insulated. They never warned me about the downside to adding dampers to my system. They were extremely rude. Don't give them your time or money.

Sad to say, but I do not recommend. Dave seemed great & very responsive at first - before I paid…read morehim thousands - but when my HVAC issue was not solved, he ghosted me - and - he doesn't honor his "3-year warranty." I have many many unanswered texts since June. He could have been more personable and checked the things I asked him to, but instead blew me off. As a female customer, I trusted him due to his quick responses & willingness to help - at first. Wish I'd gone with a more established company.

I had Hometown Heating and Cooling come out to replace all of our ductwork, including main and air…read morehandler return. David was very friendly, professional, efficient and extremely knowledgeable. When we were ready to have the work done, he was able to schedule work within 3 business days. He and his assistant arrived when they said they would be here, on time and without giving me long wait windows. The work was done in a shorter amount of time than he estimated, and they did an amazing job!! David went above and beyond, and his prices are the most reasonable out of 4 big company estimates. He also had to put in refrigerant into one of our units, and his price was so much more reasonable than any other company out there! Don't pass this small business owner up, he is worth hiring and you won't regret it! We will absolutely use him again.

I have used All Conyers many times and they always do an excellent job. I plan to use them more and…read moremore. Recently I needed a bathroom vent fan installed at a rental property and not only did they start it the next day but it was the week of Christmas so thank you guys for getting it done. I highly recommend this company

awful experience. HVAC has never worked properly and we had a house flood because our unit was…read moreinstalled incorrectly. when we asked conyers to make it right they ghosted us.

I recently had another great experience with this company Chris Mechanical…read more My previous experiences have been for routine maintenance for my heating and cooling systems every 6 months for the past 3 years since I purchased the home. The technician was on time, great personality, professional and cleaned up after the job. Each routine maintenance service call prevented a bigger problem from developing. I am grateful that they are so skilled at repair and maintenance . I have grown to trust their expertise. I have great confidence in their work and in the company in general. So recently I had a really bad blocked drain in the kitchen. I did what I could to unclog it but I was unsuccessful. I realized that Chris Mechanical also has plumbing services available. I called on a Sunday and the plumber was able to fit me into the schedule a day later. Since it was just the kitchen and not the entire plumbing line it was ok to wait. If you need emergency services the plumber would probably be able to get there ASAP. Anyway, if you are looking for a great team of people that are honest, fair, have a great work ethic and are trustworthy then give Chris Mechanical a call !!! Thanks so much.

Hugo was out today, 3-14-25, for heater inspection and cleaning. Hugo is excellent not only as a…read moretechnician, but so thorough, fair and polite. By far, the best HVAC technician I've met and a credit and asset to Chris Mechanical! THANKS, HUGO!

I'm so glad I switched to this business. Forgive me, names aren't my specialty. Brayden came for…read moregeneral Seasonal Service. He's is fantastic! Great customer service. This establishment is very trustworthy and knowledgeable. Every other company we have ever used, made up reasons to fix equipment that weren't necessary. Every time Smiley's comes. I know I'm getting the truth and excellent value a customer deserves. Thank you Brayden! You all Rock!

Smiley's has helped me in the past. They respond very fast and perform great quality work. A dozen…read moreor so years ago we woke up one cold winter morning without heat I just started making phone calls. Smiley's was the first business to answer the phone at around 7:30 in the morning. The call went through to the owner's (Larry) cell phone and he came by our house about an hour later. Our HVAC system was pretty ancient and very inefficient so I wasn't surprised when it needed to be replaced. Larry explained our options to repair just the heating portion of the system for less or the entire heat and air system for more money. Ultimately we decided to completely replace the old system and Smiley's was out the very next morning to get the job done. The men performing the work were friendly and efficient. They installed our new system quickly and explained its operation to us. We appreciated that they cleaned up after themselves so there was nothing for us to do after they left except enjoy our new system. Over the next several years we had some minor issues which they quickly took care of at no cost. They even replaced some of our ductwork under the house and charged only for the parts with free labor. Smiley's has grown over the years, they now have multiple locations in the area and it's not uncommon for me to see commercials for them on TV. They are a local family owned and operated business and dealing with them feels like you are working with friends or neighbors. These days I have a maintenance contract with Smiley's that includes semi-annual cleanings and inspections as well as priority service and 15% off repairs. I have remained a satisfied customer over the years and have always been impressed with the knowledge, expertise, professionalism and quality of service I have been provided by all the technicians with whom I've dealt. They have consistently gone over and above what is required. Smiley's is a first class business and I am happy to recommend them whole heartedly for all your HVAC needs.