My experience was fantastic thanks to the outstanding customer service provided by Jen. The products were of great quality. However, the biggest issue I encountered was the delay in processing my order. Despite waiting for a week, the items were still not shipped, which was inconvenient as I needed them before leaving on my trip in two weeks. Jen was very understanding and quickly canceled my order, processing a refund for me. It would be even better if they could improve their efficiency in fulfilling orders promptly. read more

I've been a customer at Larrimor's for years, and I'm disappointed in how the store handled a very simple issue. Their employees never asked for my birthday when setting up my profile, which meant I never received the birthday gift cards they advertise. When I contacted the store to correct it and asked for the past year's missed offer, the owner (Tom Michael) refused, even though the mistake was caused by their own staff. Instead of honoring the gift card I should have received, I was only offered a donation made "in my name" to a charity. While that may sound generous, it doesn't solve the original problem, and it left me feeling like the store wasn't willing to take responsibility for their own oversight. It was a very small request and could have been resolved easily with good customer service, but it wasn't. Based on this experience, I wouldn't recommend shopping here or trying to resolve any issues directly with the owner. There are plenty of other stores that value their customers and stand behind their promotions. read more

Sorry I have to ding them this time. Was in Pittsburgh in early February for a conference with my wife and had some hours so thought I'd revisit this nice little department-style store. I forgot how full-price it was... it's almost as if it's more than what the brand itself costs. One doesn't see that these days... The selection here is decent for a store of its size, if not a little rando. It feels somewhat curated but there's enough variety of brands to choose from to make the visit worth it for that... The issue was the service. We walked in and were almost immediately accosted by a salesman: Salesperson: "Hi welcome in, can I help you find something? What brings you in?" Me: "No thanks, just here to browse..." S: "OK what brings you to town? Business or visiting family?" Me: "Just on a quick trip thanks, we'll look over here" S: "What kind of business are you in?" Me: "Different things..." S: "So are you here for meetings?"... And so on--the guy literally followed us closely as we made our way from one end of the store to another. He stopped when I was looking at something, at which point another salesperson came up and asked the same salvo of questions Guy number one came back and started up again "so are you staying nearby?..." We were literally chased out of the store by its salespeople. Here's a better script for them: "Salesperson: Hi, my name is X, welcome to Larrimor's" Me: "No thanks, just here to browse..." "Salesperson: sounds good, just let me know if I can help you find anything" Hounding customers and charging more than the designers themselves is not a great way to do business these days, but I'm keeping four stars out of respect for a longtime Pittsburgh institution. Maybe next time I can look around in peace! read more

Service: Staff members are exceptionally knowledgeable about their Larrimor's products. The salesman dress amazingly well. They treat customers with exceptional respect and care. Yes the entire staff dresses for exceptional success . read more

I went to Larrimor's for an event the other night and was so impressed with how beautiful and large this store is! I didn't know that it was a 3rd generation family run business. I have walked past it so many times especially when I lived Downtown, but never went in. They have a great selection of women's and men's clothing, jewelry, accessories, and shoes too! I loved looking through the purses and fall accessories (hats, gloves, etc). They sell mostly business clothes, but had some funky jackets and jeans that I really liked. The employees were all super friendly and offered assistance. It was fun to browse and I would definitely recommend shopping here for an outfit when it's time to go back to the office. The store itself is massive! It has entrances in both the front and back of the PNC building. read more

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Larrimor's is a treasure for Pittsburgh's fashion elite. In business for seventy-five years, it continues still today the long along traditional department store ethos of impeccable customer service with its offerings of high-end quality bespoke clothing, and accessories (shoes, scarfs, ties, belts, socks, jewelry, etc). I am partial to their menswear but I did splurge on myself a beautiful hand painted scarf. They bring in designer trunk shows to augment their already impressive inventoried merchandising if you're into sample sale shopping (I prefer to try on before I buy myself). From Maxwell at his shoe shine station to their in-house tailoring team and all the sales staff, their knowledgeable skilled services cannot be topped in Pittsburgh. read more

Larrimor's - Women's Clothing Near Me - Pittsburgh, Pennsylvania

All I can say is this is the most Amazing family department store in the Pittsburgh downtown area you will ever find! The staff here is friendly, knowledgeable, and very very personable. Not only do they remember all of the clients and treat you like you are #1... they are very well-versed in the brands and designers that they carry here in store. Thank you!!! What an amazing experience read more

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A great, high-end men's and women's clothing store in the heart of downtown. Customer service delivered by Linda superb, even offering to help off hours. read more

Larrimors is a great place to elevate your wardrobe. My husband has found great clothing here, including a beautiful coat, cashmere sweaters and very nice work pants. They cherry pick special items from top notch designers so you always find very fine clothing. The staff is superb and I love the personal service such as the hand written cards sent after a purchase. They also do complementary tailoring for the items purchased. The experience shopping here is so much more than going to a department store. read more

While this is not a store I'd typically shop I do pop in now and again to buy socks for my boyfriend. They have a nice selection of socks and while a bit pricey definitely worth it. The socks are made of high quality and seem to last a lot longer than others. Let's face it every man needs a collection of good dress socks. read more

Larrimor's is now in a beautiful glass space in One PNC in downtown Pittsburgh. They offer a great selection of men's and women's clothing. Customer Service is excellent as well. They also offer validated indoor parking at Three PNC, wifi and a children's play area. The brands they offer for men are: Agave Brioni Burberry Canali Eton Etro Hickey Freeman Hugo Boss Ike Behar Isaia Oxxford Robert Talbott Zanella Ermenegildo Zegna Robert Graham Nat Nast Hiltl Allen Edmonds Bruno Magli Santoni Magnanni Cole Haan Donald J. Pliner The brands they offer for women are: Burberry Etro Piazza Sempione Lida Baday Hugo Boss D.Exterior Cinzia Rocca Bogner Nina McLemore Zanella Gerard Darel Magaschoni Fabrizio Gianni Finley Cambio Red Engine Pier Antonio Gaspari Sak's watch out you now have some serious competition! read more

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Love Larrimor's! Michelle has taken me on FaceTime shopping trips and sent me ideas for approval. Winter is coming, and with more time at home, I wanted high-quality sweaters that are warm and will last. Got some great jeans too! read more

It's seriously refreshing to find a place like Larrimor's because it makes me believe that it's possible to have a great shopping experience in person rather than settling for the inevitability of buying stuff online. What sets Larrimor's apart, though, is that much of what they have to offer has been thoughtfully displayed and well chosen. This results in, practically speaking, fewer choices upfront, but the choices are themselves quite nice. The obvious counterpoint to this is that everything is fantastically expensive*. Don't let this detract you, though. I would approach shopping here as a sort of long-term investment which is to say that the overall stock is almost conservative but well chosen and stylish. If, like me, you are looking to slowly build up a wardrobe of nice clothes you'll still enjoy wearing in a few year's time, then i'd say you should probably stop here every nine months or so, maybe buying once a year or as your budget permits. The service is nice, courteous and thorough. Associates are well informed and sartorially resourceful. I wish i had noticed that parking was validated, which would have saved me the hassle of negotiating a parking spot in downtown. *while much of what is carried is expensive, i would caution against saying it's *needlessly* expensive (although, to be fair, it's still expensive). For an example of that, go to saks or nordstrom where you will find items which are expensive for the sake of being expensive, rather than because they are quality items. read more

Best shoe shine in Pittsburgh, hands down. I brought shoes in desperate need of rehabilitation and left with a great shine, some prep in my step and a glide in my stride. I've gone multiple times, and won't go anywhere else in the city. read more

Larrimor's - Best shoe shine in Pittsburgh - Women's Clothing Near Me - Pittsburgh, Pennsylvania

Jacqueline and her team did a fantastic job helping me buy a dress last minute for a wedding. They were all so friendly and accommodating. I will definitely be back next time i'm in the Pittsburgh area! read more

Larrimor's is the ONLY Pittsburgh retailer recognized by Esquire Magazine as "Best in Class." They have gorgeous men's and women's designer clothing, offer on-site tailoring in their (new) Downtown Pittsburgh store, carry an exclusive yet extensive choice of fashions and accessories (including handcrafted women's jewelry), provide multiple price points to satisfy a diverse and savvy clientele, and have a loyal team of associates that offer impeccable customer service. Quite simply, they are Pittsburgh's finest family-owned men's and women's clothier and offer supreme value for the dollar spent. Updates on new designers, exclusive trunk shows, store hours, locations for the Downtown Pittsburgh and Galleria (Mt. Lebanon) stores can be found at LARRIMORS.com or on Facebook. read more

I arrived in Pittsburgh but the airline had other ideas about my checked bag so I was in a bit of a pinch the next morning at 9am with an hour to spare before a presentation in front of 500 people. No biggie. The staff was in the middle of a morning briefing but, Michael, an associate noticed my slow burn anxiety and offered much needed assistance to get an outfit together. He offered to press the items and handled everything so well, I went back later to tailor my pants (complimentary by in house tailor) and picked up a pair of shoes with Michael's assistance again. The manager, Linda, offered my a cup of coffee while I waited and it all took me back to the days of classic departments stores and unparalleled service. Only downside are the price points which are steep but by all other accounts Larrimor's is par excellence. read more

I just had the pleasure of shopping for a suit in this store. Their staff is extremely professional and welcoming. I worked with Michael Daly, who was extremely knowledgeable with over 30+ years of experience. Left with a gorgeous suit, with tailoring included. I am very happy customer, will come again. read more

This was my first time ordering from the store and certainly not my last! I've never been to the actual store but the online selection is great and had exactly what I was looking for. My purchase arrived extremely fast and perfectly packaged. Absolutely recommend Larrimor's to all future customers ! read more

The best Men's clothing department in the city, hands down. The associates are seasoned and very well-versed. The selection of brands is beyond any other shop in Western PA. If you have an eye for quality, this is where you should shop. read more

Larrimors is the last remaining outpost of high-end designer clothing in downtown Pittsburgh. The labels are impressive but limited in both scope and size. Sales are twice a year. Trunk shows and special orders are the norm which also means full price. Larrimors' true claim to fame is its sales associates and their commitment to superior customer service. It's top-notch and consistent. Jackie M. worked for years in the Fifth Avenue Club at Saks. She knows style and service. A real treasure to work with. She's been dressing my wife for twenty years. All in mens' clothing are terrific with one exception. Stick with Jackie and Ray and you'll be in the best hands available in the city. read more

I could not have been happier with my recent experience ordering jeans from Larrimor's website! The clothing well packaged, shipped quickly and communication was clear throughout the entire process. On top of all that, when I opened my parcel, it included a nice handwritten note from an employee! That type of customer service and attention to detail is rare nowadays - I'm glad I was able to support a business that still cares about those sort of things. I will definitely be shopping from Larrimor's in the future. read more

I must admit I shop like a man, I know what I am looking for, I go to the store and buy it, with little to no deviations. Im not a browser. So I stopped in on a Saturday morning to get a new bag for work and they had exactly what I was looking for. Helpful, friendly, and quick, service. I got my bag and was in and out in under 20 minutes :) I will be back the next time we are through Pittsburgh. Great experience. read more

Just received my first order from this store. Found it online when I was looking for a particular designer. The price was excellent, the item looked exactly as presented online and arrived a day earlier than I expected. Very happy with the whole transaction. read more

Great selection of beautiful women's clothing and the best quality in town. The personal service is excellent -- helpful suggestions to round out an entire wardrobe. read more

Just helped my mom order some pants from their online store. Not only were the pants the best price available anywhere online, but also the customer service displayed for an online order was the best we've ever received. They even took the time to write a handwritten note to include in the shipping box thanking us for our order! read more

Larrimor's - Note included in shipping box! - Women's Clothing Near Me - Pittsburgh, Pennsylvania

I always get compliments on the women's clothing I buy at Larrimor's. They have unique things that you cannot find anywhere else - not even on the internet. Their customer service is "far exceeds"...and candid. They will tell you when something doesn't fit right or doesn't compliment you. They also have in-house alternations. It is absolutely worth a visit. Unique accessories too. As a small business, I value service and they deliver! read more

I purchased a MZ Wallace Tote bag online. The USPS tracking was spot on for notifying me of delivery, and the package was nicely packed with a personal thank you note. The handbag is is beautifully pristine, but is too large for my needs. So pleased that Larrimor's provides a prepaid mailing label. This is my first, but not last, online purchase from this high quality family-owned store. read more

Best clothing store in Pittsburgh. The service is exceptional and the products election is great. They really have developed a great women's department, although they are more well known for their men's clothing. read more

Larrimor's is a must stop for any woman who loves clothes and great service. Their women's collection includes several fabulous lines at different pricepoints -- but always great quality and impeccable taste. Their jewelry collection and accessories are amazing too! And the service can't be beat. I love that they know who I am, what I like, and even send thank you cards. read more