We have coming here for years and love the care and the cuts that we get. I have an older dog and…read moreI loved that she knows his preferences and works with them! Fantastic place and people!

Our 14yo spaniel rescue mutt Kirby is a very sweet boy who absolutely hates baths, grooming, and…read morebeing left in a kennel. He is a very difficult client, even with some prescribed medical help from our vet. And yet, Maggie is still very sweet and patient with him. As much as Kirby hates grooming, it's clear he's more comfortable once his over-the-top fluffiness and shag is cleaned up. Having a groomer like Maggie we can go to helps with our anxiety of the experience as well. We're so glad we've found this spot since moving to the Bay!

Bree has been my dog's groomer for years. Although I rarely make any changes to his cut, she still…read moreasks every time he gets dropped off. She does a lovely, thorough cut. Even between cuts, I get compliments on his grooming. I really like the fact guests can see the the tables where the dogs are groomed, and they send grooming reports that include a photo & your next booking.

I'm so happy I was able to book an appointment with them again! I used to bring my dog here since…read morehe was a puppy, but after moving out of state we had to stop. Now that we're back, I'm reminded why I loved this place so much. The team is always so friendly and professional, and they make the whole experience stress-free. My dog usually gets nervous at other places, but here he was calm and comfortable. He came out looking great, smelling amazing, and clearly well taken care of. I also appreciated how easy communication was--they texted me when he was ready, and the whole process from payment to pick-up was simple and smooth. Highly recommend!

Made an appointment for our cat, purchased full grooming service and they did a fantastic job…read more Terri, the owner has been very helpful and very accomodating as well. 5 stars service!

I think these woman are awesome. They take good care of my grandpuppy and that is very comforting…read morefor me. My daughter lives in auburn and she brings him down here to get groomed. That's a long ways.. I highly suggest this business for anybody who needs to have there furbabies groomed.

I count on Lush Spaw to groom my mini Bernedoodle. It doesn't matter who is taking care of him,…read moreeveryone does a great job. Love this place because the groomers love all the animals they take care of.

I'm glad to hear that most people have had a good experience here (as I have had at other Lush Spaw…read morelocations in the past) but our first visit to the Santa Clara location was not a great experience and how it was handled was even worse... We took both our dogs in (German Shepherd and a schnauzer) for a bath service and de-shedding for my Shepherd, "Z". I let them know our schnauzer can be bitey with his feet/ears and to take whatever precautions necessary and that Z is pretty good, just very anxious. When I picked them up, the staff mentioned Z "freaked out" when they tried to use the blower and hurt his lip trying to bite the nozzle. I checked his face for some kind of abrasion or cut but didn't see anything. Very long story short, later that night we found he had broken one of his top canine teeth almost in half and the jagged edge was cutting his interior lip. A few rough days for Z (and us) waiting for vet appointments and $8,000.00 later, he had to get a root canal under anesthesia. I understand that accidents happen but also don't feel that Z was properly handled as they could have attempted a different method of drying/de-shedding him, rather than presumably continuing a method that stressed him out. When I first called the manager "Aqua" to bring this to her attention, she was very empathetic and professional but this manner did not continue. She said they would check the recording of his grooming to see what happened. We then played phone tag for a couple of days before she completely stopped answering my calls, texts, and voicemail attempts. This was the most disheartening part for me because even if they had responded saying everything looked fine on the recording, it still would have felt better than literally being ghosted by a "professional" business. We didn't get a call back from her until I called her from my partner's phone, whose number she didn't have. That pretty much confirmed she was purposely screening me. While speaking with my partner, Aqua sounded much more defensive while saying there was nothing concerning seen on the recording and admitting they did not complete the services paid, but ultimately gave my partner her email and the email the owner reviews to further discuss the issue. If nothing was seen on the recording, why wouldn't they have just responded with that in the first place? At least that's how it came across.. In the end, they refunded me Z's bath service (as requested) and didn't bother responding to our email. I really just wanted to advocate for my dog and hoped the management/owners would care that this happened, possibly due to their negligence, but was met with a different interaction. I truly hope they take this experience as an opportunity to further counsel their groomers on proper handling of anxious dogs. FYI - This isn't the first severe incident I've heard about occurring within their business since this happened but can't personally speak on the others.

I've had the most amazing experience with Bark Beauties! Cristina has been grooming my dog since…read moreshe was a few months old. She's very professional, honest, friendly and absolutely wonderful at her craft. She cares deeply and is very passionate about what she does. The animals definitely feel this calming energy. I recommend everyone to Cristina! We love her !

Katherine did an amazing job with Nala today. I'm honestly really happy with how everything turned…read moreout. Nala looks great, smells fresh, and even came out of the van happy and relaxed. Katherine arrived and was friendly from the start. Super cool, easygoing vibe. She made Nala feel comfortable almost immediately, which I really appreciated. I was always worry about the handoff part, but never had to with this company. I'll definitely be requesting Katherine going forward and hope we can keep working with her for future appointments. Great experience all around.

I love Groombuggy! Back when I was living in Hayward, we saw a Groombuggy in our neighborhood and I…read moregot interested in the mobile grooming service. After doing further research, I was quite shocked by the high price but decided to give it a try and have never looked back. I did not like taking my dog Cookie to get haircuts because when she would go to Petco for grooming services, it would take about 6 hours and my dog gets a lot of anxiety being around other dogs which would then give me anxiety as well during those 6 hours of waiting. Groombuggy on the other hand has been a lifesaver because I can consistently request for groomers we like and I have had nothing but great experiences. I first got paired with Sydney and my dog adapted to her very quickly, but after moving to the South Bay, we got paired with Francisco and he has been as equally as amazing! Although the price is high, I love knowing that my dog is getting 1-1 care and building that comfort with her groomer. Not only do I personally feel less anxiety as well, but I also appreciate the rapport I can build with their team as well. Their consistency in communication and transparency in letting me know if my dog is doing okay or too anxious, etc, is amazing. Scheduling an appointment and paying is very easy via text. Also, I live in an apartment now so Francisco lets me know when he's on the way and texts me throughout the grooming to let me know how Cookie is doing. I feel their team is very patient, understanding, and adaptable, which to me, is truly priceless. I see a lot of mixed reviews, but I personally love Groombuggy as someone who has struggled a lot with finding the right groomer for my dog. Not only did we find one great groomer, we found two! I truly trust them and appreciate their team. I would highly recommend giving Groombuggy a try! :)

My cat used to be an outdoor explorer and loved scratching his claws on trees. But ever since we…read moretransitioned him to being an indoor cat, he started scratching the furniture--which, honestly, isn't his fault. We tried multiple scratching posts, but he just wasn't interested. After some searching, I found an amazing groomer named Stacy. I was able to stop by her location, and she quickly trimmed his nails--he was so much happier afterward! The price was very reasonable, especially since I chose to go to her instead of using her mobile grooming van, which helped save a bit of money. Later, I decided to book a full grooming session for him. I was a little nervous since he's 10 years old and had never had a bath before. I worried he might be upset with me afterward--but to my surprise, he was his usual purring, happy self! His fur was incredibly soft, he smelled great, and you'd never know he'd just had a completely new experience. I'll definitely keep going back to Stacy for nail trims. As for the full grooming--it was a bit pricey for my budget, but I completely understand why. It takes serious skill, patience, and training to do what she does, and Stacy is truly a master at her craft!

Stacy has been the go-to groomer my ragdoll cats for a few years now. Her work is fantastic, and my…read morecats come back nicely bathed, brushed, and trimmed. I've always struggled to groom my cats myself, so I'm so glad I found Stacy. She is also a great communicator. Scheduling is super straightforward and she makes sure we're aligned on what needs to be done with the kitties before carrying out the service.

Noah was great with our English Bulldog. Although they did cancel the original appointment and were…read morelate to the appointment the next day. But it was all good.

Aldo was wonderfully patient and kind with my miniature schnauzer puppy. It was our pup's first…read moretime being groomed since we got him from the breeder and we were nervous about him being skittish and nippy about his nails. Aldo assured me that having a good experience was important for our young puppy; which gave me peace of mind. Aldo also provided some tips to help make grooming easier on our puppy in the future. I look forward to working with Aldo to keep my little guy looking handsome!