Worst ever experience ! I took my leather jacket to them to repair the zipper, they called me and…read moresaid couldn't repair had to replace for twice the money quoted. I said ok and picked it up and brought it home . i called them to let them know the zipper was very tight and hard to zip the manager said bring it back , jt just needed zipper oil. I picked it up assuming everything ok, it was better but still a little tight. At the time the weather was very hot for this time of year, so I assumed everything ok and hung it up in closet few weeks later weather cold enough to wear, when I zipped it up about 2 inches it began to split apart. I called back manager said sorry can't fix it because there seamstress no longer works there. I said that's ok just give me a refund and I can fix it somewhere else. He again said sorry you had it too long and must have just wore it out! I reminded him that I have not wore it , because weather still too hot m, last part of Nov temp in the 80's and was still playing golf. He again refused a refund ! I said by the way she even put the zipper back on the wrong side left and instead of right il so just refund me half the price to pay to have the zipper redone on the correct side. Same answer NO RFUND period! My answer and was very politely and calm was just this have you ever heard of social media 90 % of people check on referrals before and a good thing before they choose who to do business with ! un knowing to him I had panned to give them 3 blankets to have dry cleaned . I can now say SORRY you just lost 1 customer and all the future business you could have had !!

Always have great, quality service here. They do same day before 9 am and always next day service…read more Also get my comforters cleaned and folded there too!

The customer service was great. The kiosk is one of the best ideas I've ever seen. The clothes came…read moreout perfect.

Excellent job cleaning my suits and sweaters. I really enjoy the self service kiosks and 24/7 drop…read moreoff and pick up. Someone came right out to help me setup my account when it was my first time there.

Hidden gem! I had a special material pillow case & don't even remember the name because I cut the…read moretags. They knew exactly what it was and how to clean it. They are so nice and do a great job. Just come and see for yourself

The good: they always have our items clean and on time. The bad: you feel uncertain if what…read moreyou're getting back from them is actually yours. I've had that situation a couple of times when I've gotten our comforter cleaned. I'll be asked "what color is it" and then shown a couple of comforters that are that color and then asked, "Is this it?" I asked about the number on the ticket I was given when I dropped off the comforter and evidently they must not use them 100% of the time. I've been sent home with the wrong comforter before and it almost happened again. I understand there are ALOT of white down comforters out there, but isn't that the point of having a numbered ticket system? This hasn't been a deal breaker for us. I just know to look VERY CLOSELY at what I'm being sent home with.

Absolutely great! They turn items around quickly and my ironing is always excellent…read more They are my dry cleaner of choice!

Came in for a suit cleaning for an unexpected event, and they worked in my suit for the next day…read more $20 for a suit coat and pants for next day pickup is exceptional! Great customer service, and great job cleaning my suit. Thank you.

I have been struggling to find a decent place for dry cleaning and this is the best I've found yet!…read more Service was very polite and fast (available the next day!!). The price was also reasonable. I'll be visiting again soon!

Update: I spoke with Alex on today and I must retract my…read morethoughts of customer concern from this business. He apologized, more than once, for the incorrect information that was given to me and was truly appreciative for my patronage to the business. Being in retail management for almost 25 years, I know that management/ownership that genuinely care about their customers want to know when when problems/issues occur and will do their best to rectify the situation and make sure the customer is satisfied. Alex has definitely proven to be that kind of owner. Because of his genuine care for customer service, I will continue to use the business for my dry cleaning needs. Thank you Alex for being a true genuine business owner. My name is Jefferson Walker. I'm not sure why I'm not able to write a review from my phone, so I've had to use my wife's laptop. I wrote a review a month ago in regard to an issue I had with this cleaners. There was a response, supposedly from the owner, that expressed regret for my experience and even noted that what happened should not have happened the way it did. They asked that I contact them. I have made contact multiple times in person and via phone call and was told the owner was not in and they would relay my message to contact me. I was even told today that the owener would be in later and they would give him the message. As of 5:46p.m., I have yet to receive a phone call. I began to be under the impression that the owner was actually concerned about their customers and the customer experience; but it's obvious that's not the case. It looks as though the response to the reviews is just a facade to seem concerned when the reality is it's the opposite.

I have been coming here since 2015 and they are always on point. I bring uniform items as well as…read morenormal clothes. They always come in clutch when needed. I took a dress shirt I needed pressed by the next day, and the guy assisting me stopped what he was doing and did it right then. I haven't tried any other dry cleaners in the area, because I've never needed to.

Friendly. Helpful. I had a fancy gown with lots of lace and beading and sequins, that said Do Not…read moreDry Clean. Had lots of stains from a little too much fun. They explained to me that they tell you not to Dry Clean because many Dry Cleaners use a method or equipment that is too hot and it ruins the beading, etc. They dry cleaned it at lower temperature and it came out like new!!

This was the last straw! There had been several occasions…read morewhere I didn't get the clean clothes that I PrePaid for. On several occasions I received my clothes back with the same spots I brought them in with: and, although they allegedly agreed to redo them, it would look like they had just retagged them (leaving the same uneven crease or stain.) The Kim's would not make the transaction right when this was brought to their attention. My "last straw" was when I brought a rarely worn pair of $175 pair of jeans in to be cleaned with a crease and starch. PrePaid of course, I picked them up. When I got ready to wear them, I seen they were ripped right at the knee. These jokers ripped my jeans and would not make the transaction right. DON'T RISK YOUR CLOTHES!!! THEY WILL NOT BE MAKING MORE UNEARNED MONEY FROM ME!!! PS- The 5's giving are from friends & family