We hired this upholstery company back in 2022 to create custom cushions for a very expensive built-in banquette that we had professionally constructed and painted. The owner and her staff came to install the cushions, and we paid in full at that time. Unfortunately, the installation method has caused ongoing damage and frustration. The cushions were attached by sticking Velcro directly onto the painted surface of the banquette and onto the backs of the cushions. There was no proper mounting system -- just adhesive Velcro. The Velcro was not applied straight, which caused visible rippling and uneven placement. Because of this, there is no way to remove the cushions for cleaning without ripping the Velcro off the painted surface. As a result, the paint has been repeatedly damaged when I've had to remove the cushions to wash them. Additionally, the fabric that was recommended and sold to us was not truly stain-resistant. Spot cleaning leaves visible marks, so the covers have to be fully removed and machine-washed to get stains out -- which makes the flawed Velcro installation even more problematic. For a custom project at this price point, we expected a more thoughtful installation solution and better guidance on fabric durability, especially for a frequently used family seating area. I would encourage anyone considering custom upholstery to ask detailed questions about installation methods and fabric performance before moving forward. read more

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This review is 4 years late! Just have to say our couch has held up to 4 years of daily abuse, including a not so gentle dog. We had a lovely time working with them. Our couch came back looking better than new! So happy with the results! One of the best things I've done for myself! So happy with my choice to go with Lanzetti! This picture is after my dog has sat ON TOP of the cushions and squished them for 4 years. read more

Lanzetti Custom Upholstery - Couch - Furniture Reupholstery Near Me - Pasadena, California

Just returned home with two seat cushions for our armchairs that needed new inserts. This is the third time I have turned to Lanzetti Upholstery and it's the third time I have been totally satisfied with their work. Mary who took my order was helpful, knowledgeable and managed to complete my order in record time! I am completely satisfied and recommend their excellent work! 5 Stars! read more

I had a wonderful and professionally satisfying experience with the Lanzettis, and my four kitchen chairs were upholstered in less than a week! They also repainted the wooden frames and added new padding. I was surprised they were done so fast, and they look fantastic and like brand new. When I brought the chairs in, they also recommended adding piping around the seat of each chair. What a nice additional detail. I also brought in a small footstool with an embroidered pattern top and it was separated from its wooden base. They fixed that as a courtesy for my business and added protective plastic around the tag on the underside. It looks so nice too and I have a new appreciation for the stool. Their kindness and excellent customer service is much appreciated. I provided the fabric and thought the price was reasonable. I highly recommend them. read more

Lanzetti Custom Upholstery - Reupholstered with piping on the edge - Furniture Reupholstery Near Me - Pasadena, California

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My friends recommended me this company, because I needed to completely renovate my old chair. I went to this company, and I am happy that I did so! They did a great job with refurbishing the wood, that was in a really rough shape, and completely redid all the insides. When I saw my basically new chair, I could not believe my eyes that it was my old chair! I get incredible joy from looking at my chair, and I want to sit in it any moment I get! Absolutely great customer service, amazingly professional work! Don't waste your time looking for a company, go to Lanzetti Upholstery, and you will be the happiest you can be! read more

Lanzetti Custom Upholstery - Before - Furniture Reupholstery Near Me - Pasadena, California

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They show up, do their job and deliver as promised. Skilled professionals at your service. No app. for it or instant gratification. You will enjoy years of beauty and comfort sitting on your new upholstered furniture. Fabric imported from London. Thank you Lanzetti Family, job well done. read more

Lanzetti Custom Upholstery - Matching chairs and sofa. Items bought 20- years-ago, made new again. Imported fabric from London. See previous green old sofa. - Furniture Reupholstery Near Me - Pasadena, California

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Nice family run operation. We had a chair that desperately needed their services. We had it recovered and now it's a new chair. I think their prices are very fair for what you get. The chair came out excellent. I provided the Ralph Lauren fabric and they expertly recovered the chair. I recommend for all your upholstery needs. read more

Lanzetti Custom Upholstery - New and improved chair! - Furniture Reupholstery Near Me - Pasadena, California

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Very happy with the service I received. Came to the shop with the job of splitting a long chaise cushion into 2. The job required additional fabric; their fabric showroom had enough of a selection to find out that match ours close enough. The job was finished within a week! Much faster than expected. The quote was also fair and below what I imagined it'd be. Wonderful chatting with them at the shop. I would come to Lanzetti again for any furniture related projects. read more

Amazing restoration on my Art Deco sofa and armchair! This poor thing was tired and uncomfortable with springs poking me in the back. I considered just finding another set but holy cow the prices! I looked through ideas online of how I would want to reupholster it and came upon this fantastic execution of 2 different types and colors of fabric and brought it to Lanzetti's. They carried out my wishes beautifully! They also charged me less than half of another local business AND when I let them know that I was moving in a month and positively had to get it by a certain date they had it done! I cannot express my joy and gratitude enough. Look no further this is THE company to support. read more

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Ed and Mary are nice people but whoever istaking over is not so professional. I've brought several pieces in for reupholstering and now have concluded that they are way overpriced and the job isn't even great. read more

These people know Upholstery. They can build something from scratch or give something old a brand new look. I have been dealing with The Lanzetti's for probably 20 years. They are reasonable, and always go beyond in their helpfulness. They have zillions of Fabrics to choose from as well. read more

I had two armchairs reupholstered and they turned out beautifully! Really happy with the results, the price was competitive, and the family that runs this shop is really lovely. Highly recommend. read more

Lanzetti Custom Upholstery - Furniture Reupholstery Near Me - Pasadena, California

With the new year, I was inspired to get my dining chairs reupholstered. I researched upholstery shops and found Lanzetti. When I visited, Mary greeted me warmly and showed me to a room filled with fabric samples. It would have been overwhelming because I wasn't sure what I wanted, but she listened patiently and pulled out samples she thought I would like. I ended up taking a bunch of samples home to try out. Because I was indecisive, I went back once or twice to get more samples. Mary was very helpful each time. When I finally decided on a fabric, the process was fast and simple. It took two weeks to get the fabric in and then a day to get the chairs done and delivered. The quality of the work is superb. We no longer sink down into the chairs and the reupholstery gives new life to the room. Highly recommend! read more

They reupholstered my chair and it came out amazing. They were very nice and work was done in a timely manner.

Selection of products somewhat limited, but Mary on their staff is wonderful! They need better signage!

Have had many chairs and sofa cushions recovered or made. Always great work and am planning to have additional work done shortly.

It was horrible. They didn't find out email. Then they went to the wrong city to pick up our furniture. I had to call to ask the status of my order. Way overpriced and just mediocre craftsmanship Do yourself a favor, go elsewhere read more

I've had two upholstery jobs done by Lanzetti. Both have been absolutely perfect. Plus, the staff is delightful and professional. The best upholsterer I've found. read more

Our chaise and loveseat cushions were in pretty bad shape. The email contact wTatiane was excellent. Although she said it would be 2-3 weeks to pick up the cushions, in reality it was 6 days. And I'm so pleased with the results!! It's like they are brand new. I'm glad they're centrally located in Pasadena w/free parking. If you need new cushions for your furniture - this is the place to take them!!! read more

I regret having chosen Lanzetti for a couple of reasons, the first being that the cost of reupholstering a relatively small item turned out to be 2.5x more than quoted on the phone. Of course I must own that as it was my decision to leave the item that was to cost $92 but was in reality $250+. My real gripe however is that I was told 10-12 days, promised no longer than 2 weeks. The item was given to them on Oct 28 and was not even started until the 2nd week of Dec and only then because I complained. Was there an attempt to make it up or do anything to make a disappointed customer happy? Well, as I have gone out of my way to tap out a one-star review on my tiny iphone what do you think? Customer satisfaction is not important to Mr. Ed Lanzetti. Lydia (for M. Cull) read more

Wonderful work! A couple of years ago, they rebuilt a nearly-100 year old sofa (horsehair arms, and it weighed a ton!), extending its life for ages to come. Not only that, but Mr. Lanzetti build a matching ottoman so we could stretch out. A lot of work, and a difficult move, but no complaints or drama. This spring, my big project was to recover (with Sunbrella fabric) three pieces of old but good rattan furniture in the garden room, a screened-in covered porch. They ordered the fabric I found, and when he came over to look at the pieces (he always does that because he's a perfectionist and a pro) he pointed out the unusual "pagoda features" at the sides of each one. So he made the cushions to fit the upward tilts! So great looking. Really makes the whole room. He also said it would be worth it if we wanted to spruce up the finish on the rattan, as is was "a little weather-beaten" (after 70 years). This was not an up-sell, it was a craftsman's suggestion as a mere possibility. I am so glad he mentioned that they could do that! They did such a good job doing that, that we are also getting the other old rattan chair done-the rattan spruce-up, it doesn't need new cushions. Reliable, professional, and such a nice family-and family business. Thanks, Mr. Lanzetti and family! read more

If there were a six star option, I would give these guys six! A family owned business, I was treated with warmth, courtesy and respect with every interaction. The selection of fabric was beyond anything I could need, the help and assistance with the process of choosing was a perfect blend of listening, offering suggestions, and allowing me to find my way. Though the material for the couch was back-ordered, they managed to deliver both pieces in six weeks. The finished pieces came yesterday and I could not be happier. read more

I only use Lanzetti to reupholster furniture that matters to me and have know them for decades. They did an extraordinary job on the antique Louis XV settee I inherited from my grandmother, which involved tuck-and-roll and matching fabric patterns on very expensive Italian sick. They took pictures when peeling back the original layers so everything was restored perfectly. They also redid six fragile dining room chairs I inherited from her. The attention to detail and craftsmanship is worth every penny. They are also very accommodating and kind. When I had out-of-town guests coming, even though they had promised to finish the work on the chairs several weeks later, they were able to rush completing them and delivered them in advance of our guests' arrival. Ed and Mary are always helpful, caring, accommodating, and provide great advice on fabrics. Wonderful people, great job, and great business. Look no further! read more

So, here is the scoop on a Pasadena upholsterer from today's Special Guest, Maria's Mom: "Hello everyone! Lanzetti Custom Upholstery redid eight dining room chairs for me which are now beautiful individual art pieces. The work was completed before the completion date and the cost was in keeping with the work done. The staff provides quality customer service and they handle the moving of your pieces with the utmost care. Everything about doing business with them was excellent and I would recommend them highly for any upholstery job." Some context: my Mom is *really* particular.....so this place must be that good. Now you know! read more

From our interaction we we're really disappointed at how this firm how to handle our work. A client have been waiting as well as us with them that he's commitment to do our custom theater upholstery. After waiting 3 to 4 weeks he gives us a pop back saying that he is too swamped and no longer is interested in our project. I wish that this is something that they could've confirmed with us early on because we would not have been offended at all, yet we have been waiting on them and the project rock on for a month just waiting on a quote. This is very unprofessional and we definitely expected more from this group. Would not recommend them at all, especially their tone with other professionals read more

Beautifully re-upholstered in denim canvass two hard-working family couches. Two years later, they're holding up nicely. Thank you.

We had 6 indoor chairs, 6 outdoor seat cushions, an entire outdoor swing, a sofa and 4 large outdoor chairs plus numerous pillows made or reupholstered by Lanzetti Custom Upholstery. The entire staff was amazing! So professional, helpful, fair pricing and an amazing turnaround on such a large order. They also have an extremely large selection of beautiful fabrics to choose from. We can't recommend them highly enough! read more

Mr. Lanzetti and his crew did a beautiful, perfect job of recovering our couch. It's just perfect, delivered on time and he gave us a very fair price. They pick it up, order the fabric, bring it back...just perfect. I could not have asked for more. Highly recommended. Thank you, Rick Bushnell read more

Don't bother find another Upholsterer. If you use them find out ahead of time if the material you chose is available. I called after 10 weeks to see how much longer before my chair would be finished. They said they have not heard from the fabric company. OMG. Never again although they did apologize for not calling me but no discount for my inconvenience read more

Excellent work on two outdated but quality chairs. Cushions not too soft, not too hard, beautiful seaming and tucks. Now to upgrade the room! read more

Lanzetti Custom Upholstery - Lanzetti took these from boring 50's brocade to bright swirly jacquard! Love them! - Furniture Reupholstery Near Me - Pasadena, California

I can't say enough about the beautiful work done here. Always delivered on time and with much care. I highly recommend Lanzetti Custom Upholstery to anyone who wants attention to detail and a very friendly exchange. read more

Lanzetti Custom Upholstery - Needlepoint Tapestry. Did great job blocking and backing this piece for me in a short time. Wonderful work! - Furniture Reupholstery Near Me - Pasadena, California

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If you want it done right the first time bring your furniture here. This isn't a fast food uphostery shop and the work is done with care and yes, it may not be done as fast as you may like, but it is done right. I have not experienced a delay; however, I would not mind because I know they are doing their best to get it right. read more

Highly recommend! I had them make three bench cushions for me which turned out beautiful and they couldn't have been more accommodating.

I've never had any furniture redone, but my couch cushions were sagging and it drove me crazy. The couch was so uncomfortable, yet I wasn't ready to get rid of it. I searched and found only a couple of stores in Pasadena that did reupholstery and went to Lanzetti as the other one was only open by appointment (so not that convenient). The ladies there were so helpful at Lanzetti, and they put new foam in my cushions for what I felt was a reasonable cost. I even had to ask them to redo it (my fault, not theirs) and they graciously did it to make me a satisfied customer. Very happy w/ my new fuller cushions. I'd use them again if needed. read more

I made a Morris Chair, which has a seat, a seat back and an ottoman to be upholstered. The plans were from a woodworking magazine and they often get things wrong; this plan was pretty good but I think the way they suggested the upholstery was not right. I searched around and found Lanzetti. Ed came over and we spent about an hour discussing how to mesh the chair design with making the seat as well fitting current traditional standards on seat height and comfort. I had talked with another guy and he really missed a lot-he would have just made what the plans called for and that would not have worked. The work is very good; the chair is great and you can see the details on the ottoman, where the seat fits around the four corner posts, rather than just a square pushed down into the middle. read more

Lanzetti Custom Upholstery - morris chair. they did back and seat - Furniture Reupholstery Near Me - Pasadena, California

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I had two chairs and two Ottomans reupholstered and I couldn't be more pleased. I had a wide selection of leathers and fabrics to choose from and they sent me home with dozens of swatches to live with and figure out what I really wanted. They were very helpful in helping me narrow down my choices. I acquired other bids for the job which were less expensive but I did not feel that the quality and expertise would be as good as it is for lanzetti. I would highly recommend them. I am delighted with the results! Thank you Ed and Mary and Tatiana! read more

Extremely high priced shop, unreasonable. I can buy a completely new furniture for the whole living room and end up paying less than what they quoted me for a couch upholstery. How do they survive as a business with prices like that read more

I needed cushions for my patio furniture re-upholstered. I was told a price and I confirmed it but was never told the fabric was extra, in fact I emailed a photo of the cushions and I wanted the same Sunbrella fabric and was told no problem. First I was told they can't get the fabric and then when I gave them the Sunbrella code and patern name I was told the fabric is $60 per yd. I can buy the same material from several places for $22-$27 per yd. Oh yes, I was told if I bring my own fabric in that the labor charge would be increased by 20%. Ridiculous. read more

Yesterday I made the mistake of going to this place during what yelp shows their"business hours",I was there @ 1:30.After walking 3 long blocks on a hot muggy day,they're closed!. The sign says"we'll be back at 2:00,there is no place to wait other than standing in the hot sun. This makes me wonder how reliable they would be having my furniture.I'm going to look elsewhere,Lanzetti will not be my first choice as it was before yesterday. MAYBE I will return(falling first of course) but if you say your hours are 8-5 then you should be open 8-5 or say"we closed when we get ready. read more

We had 4 dining room chairs recovered and they turned out great! There are many patterns to choose from all with various costs. Craftsmanship was excellent. Can't believe some of these negative reviews. Mr. Lanzetti was very friendly, helpful, and upfront which how long it would take. read more