They did my struts and alignment and were very fair with pricing and got it done in a timely…read morefashion. Doug, the owner is very nice and personable. My car is driving beautifully now and I will be using them for any future repairs to my vehicle

If you have an older BMW, apparently don't bother…read more I brought my 2001 BMW 330i to Mounts because I was looking for a nearby shop to handle work I didn't want to do myself, particularly safety-critical suspension work. I initially trusted the shop because a close friend and other locals had spoken well of it, and Chase was presented as their BMW specialist. Mounts was on my list purely because of proximity. I already had mechanics I trusted and would gladly have paid out of pocket to tow the car to one of them had I known how this experience would go. I had approximately $5,000 available through Affirm and was genuinely prepared to spend it to save myself the time and have the work handled professionally. I had damaged front brake caliper carrier bolts that needed extraction. I offered Chase the job and told him I'd also pay to have a complete front Lemförder suspension kit installed if he could get the bolts out. He never inspected the car, put it on a lift, or even asked to see the bolts. He immediately dismissed the work, said the repairs would cost more than the car was worth, and told me: "I only want work on newer stuff that's quick in and quick out. I don't want to work on 20 years of rust." He's entitled to decline work. What he's not entitled to is talking down to a potential customer and making assumptions about a vehicle and repair costs without even looking at it. Communication was another issue. Three separate people, including myself, independently contacted the shop about work. Each was told Chase was busy and would call back. None of us received a callback. When we followed up, the receptionist seemed surprised that he hadn't called. Eventually, I went to the shop in person to get an answer. What makes this especially disappointing is that I had previously referred a close friend to Chase for substantial BMW work, bringing approximately $5,000 in business to Mounts. Chase had serviced that friend's car exclusively before I became involved in its maintenance. I eventually taught my friend how to perform routine maintenance following BMW's ISTA procedures. Chase had quoted approximately $80 for an oil change, which we did ourselves for around $30. He had also quoted approximately $800 for plugs and coils, which we completed for less than half that amount. I understand BMW parts aren't cheap, but the difference was significant. More concerning, during my own inspections I found substantial timing-chain movement, a failed tensioner, and plastic debris from the tensioner in the oil pan and pickup. This was a potentially catastrophic issue on a vehicle Chase had previously serviced exclusively. I'm not a formally trained BMW technician, so finding something this serious that had apparently gone undiagnosed was particularly concerning. I cannot say what Chase knew or when he knew it, but it seriously undermined my confidence in his work. For comparison, Superior Automotive inspected my car, quoted $56 plus tax to extract the damaged carrier bolts, and completed the job. They later installed my complete front Lemförder suspension kit and performed an alignment for approximately $1,600. My car now drives better than it has in years. That's the kind of professional service I was looking for. Carlson's Auto Body has also provided me with a solid quote for other work. My issue isn't that Chase declined a repair. It's the dismissive attitude, lack of communication, and the concerns I've developed about the quality and value of the work being performed. The receptionist was pleasant, and my complaint is specifically about Chase. I was prepared to spend thousands at Mounts and had already referred thousands in business there. Chase's conduct cost the shop the opportunity for substantially more work and a potentially long-term customer. I won't be returning, and I won't be recommending Mounts to other BMW owners. If I owned this business, I'd want to know why my BMW specialist was turning away customers this way and why people who had trusted him were walking away questioning the service they'd received. I hope ownership looks into this and has a conversation with Chase.

Great service and friendly staff. We had a driver blow a tire and damage a rim at a job site. It…read morewas a rainy nasty day but they had the parts in stock and came out quickly.

BMW experts! These guys keep my 2006 330i alive, for some reason I can't give up this awesome…read more80,000 mile car. While I try to accomplish smaller tasks, I've used City Auto for bigger jobs in the past, like new shocks. This time I asked Tony for a new water pump, thermostat, belt and a few other things for $1800. This is a great price for anyone that knows anything, these guys are great!

City Auto just diagnosed and fixed a mysterious mechanical problem for an extremely modest price…read more Quality of service and reasonable prices have always been our experience with them.

I booked an appointment for flat tire repair online for 5 PM. I get a call saying that you need to…read morebring in your car at 4 PM so we can do the repair effectively? Why even offer 5 PM as a time slot on the Mavis website if you cannot commit to getting the work done at that time? Seems like a simple fix to the website that could really improve customer experience.

Saw a screw in my tire and called over. They immediately worked me in right away to get the screw…read moreout. Luckily there was no leak, they were fast and friendly.

I recommend Goodyear Tire and Auto of East Windsor, Dino and Reynolds are great, honest and…read moreprofessionals, I have never had any problems with the repairs they have done on my cars, they always greet you with a smile and answer your every question in detail. I recommend Goodyear Central Tire & Auto for all your car needs and services, I have been coming here for three years now since I moved to East Windsor and have never had a problem with my car after it was serviced by this shop. I highly recommend Goodyear Central Tire & Auto Repair of East Windsor. Thank you Dino and Reynolds, you guys are great! John Branco

If you care about your family do not go here I got 1 tire put in they did a good job after a few…read moremonths I went to get the other 3 tires done. Right after I picked my car up l instantly noticed a vibration on the floor that had never been there before I brought the car right back they took it in the shop and said they rebalanced the tires I left and the vibration was still there they told me if was most likely the axel so I brought the car to Honda they replaced the axel and a few other parts but the bio was still there so they decided to try to remount the tires and when they opened the tires what a shock the rims were damaged and the tires that were brand new were damaged (see pictures below) I went back to this place talked to the manager and he was denying the whole thing said I hit a pothole sorry but a pothole won't do this. This is from the bar trying to get the tire on but he than told me to leave and he wouldn't do anything about it. So now I have to file and take them to court the worst part is I could have been killed

Very honest treatment. Did what was requested and didn't try to upsell me with something else.read more

Call with odd issue.I had just discovered and they were able to find a way to take me in and…read moreresolve it in less than an hour. It was clear they knew what they were doing and showed me both the new and the old parts. CraiG was very helpful!

I spent 4 hours at this shop on a busy Saturday. I watched while Ken greeted every customer like a…read morefriend, answered every phone call with a smile and managed to have every customer leave happy. My car needed work and Ken and I walked through what needed to be done now and what could wait. I left quite satisfied with the repairs. But the car stuff can be learned, and I have always been satisfied with the work. The people stuff is the hard part and you have a good people person in Ken!!

The large stupid woman needs to go. She should be digging ditches not working in customer service.read more

Great and fast service, had an aftermarket exhaust put on my car and it sounds great…read more There was a small rattle but the guys over at this shop were more then happy to help me with no extra charge.

Went in for an oil change and was happy to be taken right away. I specifically asked about the…read moreprice and they confirmed the price as $59.99+ tax. When my car was finished the bill was $79. I asked why. They said I needed a filter. Other shops always tell you first and get permission. When I mentioned that I was told I could always go elsewhere. That's a disgusting was to handle a customer. I will never go back and I'm sure to tell others to use Mavis.

Many excellent experiences at Walmart of East Windsor New Jersey Auto Center . Danny, Salmon are…read moreexcellent at what they do and extremely professional and friendly . Appreciate all their help . ​ Best regards Tony. R

I went to Walmart Auto Care Center (839 US Hwy 130) for a simple oil change. As soon as I left, I…read morenoticed a strange noise coming from the blower motor. I went back immediately, and the manager told me it wasn't related to the oil change and said to go to the dealer, claiming they would cover the cost if needed. The dealer found the cabin air filter was installed upside down, causing debris to fall into the blower motor. They explained that checking and reinstalling the filter properly is the responsibility of the service center. After paying to fix the issue, I returned to Walmart -- and they refused to reimburse me, saying it wasn't their problem. Unprofessional, irresponsible, and unwilling to take accountability. Definitely not recommended.