A small, intimate apparel store with excellent customer service that is charming and exudes…read moreelegance and warmth from the moment you step inside. The store is thoughtful designed with clothing options in front and lingerie options in the middle/back. The store is carefully curated, with a selection of high-quality lingerie, sleepwear, loungewear and casual wear displayed on elegant racks and in beautifully arranged drawers. They provide high quality, long lasting garments with clearly labeled laundry instructions to help keep your items looking and feeling great for as long as possible; worth every penny! There's everyday specials for panties like their 5 for $30 and they have annual and semiannual sales where multiple items that are offered at a discounted price. The store also prides itself on creating a judgment-free, welcoming environment where customers feel comfortable and confident exploring different styles. Whether someone is shopping for a special occasion or updating their everyday essentials, the staff is dedicated to providing a supportive, empowering experience. In this intimate apparel store, the focus is on quality, personalization, and creating a memorable shopping experience that makes every customer feel special.

Under COVID conditions*…read more Likes: + It's not inside a mall so I could literally park right outside the store. + They are taking precautions by limiting the number of people inside the store, requiring masks, 6 ft stickers on the floor, and a plexiglass barrier between customers and cashier. + This location is less stressful to get to than the one at the Parks Mall. Dislikes: - ONE cashier for a line of 8 people - Meanwhile, 2 associates are twirling their measuring tapes by the door to enforce the 1-in-1-out policy... - But why?? No one was going anywhere fast since the customers at the front of the line were still there 15 minutes later. + When 2 more people came out from the back (making that 4 employees on the floor and still ONE at the register), I asked if they could just set up a return lane, but no. At least she sent one of the tape-twirlers to help out. - But of course the next two people in line both required calls to customer service. Ay-yi-yi. I might have left if I wasn't already "pot-committed," having spent 20 minutes waiting outside PRIOR to witnessing the inefficiency happening inside. Goodness, I should've taken my chances and gone a little farther to the Parks Mall.

So I've been having this watch since November I order online. I needed the links taken out so I…read morewent to Dillard's and I got there as they opened. The store was super clean and the smells of perfume made me want to shop lol. Due to my watch being so tiny it took a minute for them to service it but in the waiting time the store clerk was really nice and state the issue. After about 30 minutes I was able to leave with my links taken out and now I can finally wear my watch! Everyone was accommodating and pleasant and I have no doubt I would be a repeat customer.

Umm, what is going on at this location?…read more I can normally pop in to Dillard's a ALWAYS find a cute dress for special events but recent changes at the Cedar Hill location have made this impossible! For starters it appears as though they have removed or limited some of the higher end brands (i.e. Marchesa, Eileen Fisher, etc). They also have lots of clearance items that are cheaper at the Dillards outlet. Also, they've added more casual and what I like to call "Little House if the Prairie chic" except there is nothing remotely fashionable about these clothes. And on top of all that, the staff is so unfriendly. I spent a good 30 minutes in the second floor women's clothing areas and no one greeted me or asked me if I needed help finding anything. And it was in the middle of the afternoon on a weekday so I could count the number of customers on one hand. Super disappointed that this location has devolved in this way.

The guy that was working in the store he was amazing. Friendly he asked if we needed help and he…read moregreeted us when we walked in the door. My sister and I did our shopping and we went to the register and the the guy was so personal so nice that I will definitely go back to the store when he's working. Keep up the good work!

Very nice staff and very helpful. Friendly & showed me what was needing & offered discountsread more

Register staff is always polite and helpful, although it can be difficult at times to find someone…read morein the floor to help. Store is kept clean. Great selection of products that are generally of good value, even designer items.

This store is picking and choosing WHO to ask to WEAR A MASK. I walked in and some kid told me that…read moreI needed a mask. I was in a rush to get there so I said screw it, just put one on. As I was done shopping, waiting in line I see a whole family with NO mask. Why didn't they tell them it was required????? Cause they were white? Smh Never going to this store anymore.

I went in today to do a return on one item that I purchased for hours ago at a different Ross…read morelocation. The lady that helped me was probably 18 years old. Mexican-American with long straight hair. She didn't want to help customers it was very obvious. I don't know if she was new or is terrible at customer service etc. Not sure why she decided to work there. She only probably gets paid minimum wage anyways. Which I believe in Oregon is only $15 an hour. That is not my fault or my problem. I literally try to explain why I was returning the item. And the item was only $16. I told her I got the wrong color and wanted to see what they had an inventory. Just wanted to return the item. She had an attitude and rolled her eyes. And then she asked where the receipt was. I said hold on a second let me grab it. As soon as I gave it to her she rolled her eyes again and literally told me that she wanted to call up the manager. So I had to wait 10 minutes for manager to come up because she didn't want to do her job properly or be nice to customers. When the manager came up I explained everything to him. He acted like he didn't care either. I guess these people are brother and sister are dating or something. Total losers. This Ross used to have good management for over 15 years. I was actually personal friends with the previous manager of the store. That is why I decided to do this specific no preview today. I'm going to let my friend know that her store has turned to crap. I also told the manager guy or the man who claimed to be the manager of the store. That he should have a talk with his employees and review customer service etiquette. But he acted like he seriously did not care. And didn't believe me. Will not return to this Ross location. I have been shopping at Ross since 1992. And I may just switch it up and go to TJ Maxx or Burlington. Much rather give them my business. Because I'm sure they have better customer service and less lazy workers behind the counter.

This is one of the better Ross stores that I have visited. Very clean and organized. The workers…read moreare present in the aisles to keep the displays organized and to offer assistance if needed. The lines were short and I was able to find several nice items in my kids' sizes.

Vanessa was very helpful and friendly! I was looking for a certain type of shirt and she wasted no…read moretime in assisting me while also having a positive attitude! Thank you so much!

They deserve 10 stars :) The whole team is wonderful! I am SO glad I booked a shoot...cannot say…read moreenough good things about it. And of course, my husband was absolutely over the moon after seeing my pics...he's on board w/me doing another shoot. You won't believe how comfortable you'll feel...I did nudes and was shocked at how effortless it was as well as how amazing I looked...I literally CRIED when I saw my slide show and I rarely cry. It was such a joy to see me as my best version of myself. I'm still on cloud 9 and it's been a few weeks since my shoot...can't wait to visit the team again and see what kind of magic they have in store again. :)

Absolutely the best experience ever!!!!! Made me feel very comfortable in my own skin. The photos…read moreturned out awesome and the hubbie can't stop talking about them. Every woman needs to do this at least once in their life! It's been days now since we went to my viewing of photos and he is still thunderstruck.

Took my best friend there and she found her dress on the first try! Caleigh was so good and super…read morehelpful.

Simply amazing bridal gown shop - from the vast range of dresses available on the shop floor to the…read morecustomer service. Our bridal dress assistant was so nice and her knowledge of the dresses and how they could be customized was out of this world. They make and design their own gowns in house so you can hybrid your exact dream dress from elements of their other dresses. We found my friends dream dress that day however we did not end up purchasing it only because she opted at the last minute to accept a family heirloom dress from a beloved family member. I wish I could have given 6 gold stars! And I also wish I was able to try on the dresses myself - lol!