Wifey and I have frequented this location a few times, each time we were assured by Mads, who was AMAZING. She is very informative about products and what to use for what you want to get achieved. Honestly I had a question that I didn't know where else to go to ask, and she not only answered but made me feel so comfortable asking. The selection is pretty good and items are priced reasonably. We will definitely be back again soon. read more

sorry if I spell the name wrong, but Jocelyn Cloud was an absolutely wonderful employee! I had such a great time when I was there, and my partner (who was visiting this kind of shop for the first time) felt comfortable and also had fun. I loved it here and I promise anyone else who visits will too! read more

Okay, I've come here quite a few times with my husband and always had 10/10 service. The store is a bit pricey compared to other places, but I'm always glad to support local businesses. However, today I came in to buy a Womanizer product. The sales rep was attentive, I picked out the one I wanted, and we went to the checkout. $238!! On the Womanizer website, it is $169, currently on sale for $139. I asked if they will price match the manufacturer, even just the normal price, and they said no. I don't think having it 2 days sooner was worth the up-charge of $100, and said I'd just buy it online. Then, the sales rep LIES TO MY FACE and rudely says that fees on the website are like $60 plus shipping, so I wouldn't be saving anything. Uh,, no?? In what world??? Shipping is free on the Womanizer site for their toys, and the only fee is tax, which worked out to be $12.30. 0/10, absolutely stupidly unprofessional behavior from the sales rep, it makes me not want to come back. Which is a pity, I LOVED supporting this place. read more

I stopped by Velvet Box while on a business trip. It was close by the hotel and looked interesting. The Parking: Free parking, but very limited. The Service: Everyone here was extremely friendly, but you can definitely tell the must have a sales goal of some sort because they were keeping track of which customers were being helped by which associate. The Value: They had a LARGE SELECTION of everything! But I will say this might be one of the more expensive adult shops I've ever been to. When I returned back to Atlanta to my local adult store, I was able to buy an entire 8oz. bottle of lube for the same price Velvet Box was charging for a 2oz bottle of the same product. I'm not from there so I'm not sure if that's the going rate at adult stores in Texas but yeah it definitely felt steep. But tbh, that didn't stop the crowd. It was pretty packed in there for an adult store at night. read more

Velvet Box - Adult Shops Near Me - Fort Worth, Texas

Customer service wasn't the best but thanks anyway. Store was clean and smelled great

My boyfriend and I have been in this store multiple times, and we have always had great experiences! Today we were helped by Mads, and she made the trip an 11/10. She was knowledgeable, kind, and helpful. We are very happy with the purchases she helped us with! read more

Had a decent size selection to look through. One stop shop if you are on the go. The staff even explained the difference between prices and quality of the product. Even help me find a supplement that saved me money read more

Great products and amazing customer service from the employees. Would definitely recommend!

This is a very clean venue with limited parking. There is a parking garage across the street. The staff here is extremely friendly. The staff here is very friendly and informative. Great place to waste time and spice up a relationship. read more

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Very polite, clean and informative! Not that big of a selection but definitely will be going back.

I just want to give a shout out to Tara! I've never felt so comfortable talking to her about my needs, she made this whole experience unforgettable. Her customer skills went above and beyond! She took the time to explain and Educate me about about the items I had questions on. Thank you so much!! ER read more

My favorite location of Velvet Box. I've been coming here for years, and they are always welcoming, and are happy to discuss the toys and their uses with men, women, and everything in between! read more

Everybody was great and helpful and made me feel comfortable in a new environment. Thank you! read more

Great service from very smart employees. I didn't know what was right or what I was looking for, but the employees helped me right away and I walked away a very happy customer. Would recommend and will be visiting again. read more

Went in with a friend yesterday. Associate Jeremy was really helpful. We purchased a 139.99 item. I asked for pink. On The front of the box the item did look pink. The next morning , I took the lid off the box and realized the item is purple. I was upset as this is an expensive item. I review the receipt. It says "No. refunds. Please call if you have questions about the exchange policy " I didn't want a refund , I wanted to exchange it for the right color. It is unopened. I call and ask for Jeremy specifically, as he would remember my purchase because it was literally several hours before. The manager answers and said "Jeremy's not in , can I take a message ?" I tell her I'm not happy with this color on the item I purchased last night. She says "I don't know why you asked for Jeremy , I'm the manager and our receipt says no refunds" I say yes , it says no refunds but it also says call about the exchange policy. She informs me that there is a no return policy as they are unsure what happens with the items once they leave the store. Ok I understand however , this box is still sealed and it's a $140 item and the associate gave me the wrong color by accident. The manager was rude , not helpful and now I'm stuck with $140 item and I hate the color. read more

I did a little window shopping yesterday all along W. 7th when I decided to sneak a peek in here. I figured why the hell not- you only live once! NYE 2016 was lingering and Valentines day is just around the corner, lets just have a little looksie! First off the lady who greeted me, Ms Dawn; her customer service skills were right on point. She introduced herself cheerfully and politely, but then kind of let me take it from there. Im sure they never know what kind of people they're getting (Ie: nervous, or shy, outgoing, or just going in for giggles). Anyway, I love that she let me browse, and just checked on me here and there with out being intrusive. If I had a question she answered super professionally and skimmed just the surface as to maintain a level of privacy. It made me way comfortable! The store it self has everything from upscale lingerie, novelty items and gag gifts, high dollar adult items and a large book selection. The thing that sets this store a part from others in it's likeness was it inclusivity, and taking the opportunity to "teach" about the human body! The first book I saw on display was "How to Talk to Your Kids About Sex". And the shop has a whole section devoted to Mama's and their post baby bodies. I really appreciated the fact that they were normalizing whats always considered such a taboo subject! Way to go The Velvet Box! Three cheers for you! read more

Velvet Box - Check out the bottom shelf of books. Love the diversity! - Adult Shops Near Me - Fort Worth, Texas

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A clean and nicely organized store, attractive displays, and lots of toys with batteries to power up and try (in the palms of your hands) make the Velvet Box a great choice for you and your partner's adult needs. Lingerie here is over-frilly and Lacey for my taste, like an 80s Frederick's of Hollywood catalog. I like classier simpler stuff. The few books I leafed through were technique related how-to's with no pictures. We particularly enjoyed walking the toys section of the store because everything was charged and ready for action, helpful since these devices are priced from $50 up to $150 and higher. And, without violating Yelp's community content policies all I can really say here is *daaammmnnn* there are some inventive researchers out there working hard to dream up tickly, vibrating, rotating, wiggling, suction devices and em, let's just say it was fun to talk about them together. I kept saying "Huh. Well I've never thought of THAT before." There was one retail professional working the store, appropriate as it was very slow early Sunday afternoon [insert joke about the after-church crowd still being at lunch]. She was a bit over-helpful. Like, we are obviously in a sex store so sex talk is inevitable when discussing the products. But, idk she looked like Tina Fey and I didn't want to hear her use the word "clit" in a sentence for some reason, haha. Ok I'm uncomfortable typing this so I'll move on now. By far the best part about visiting these stores is the conversation my partner and I inevitably have about trying new things together. So, for that I give Velvet Box high marks because of the ease of navigating the store and availability of floor models of the toys to try out (on your hand, arm, etc.). The prices were a bit high, but the products seemed to be of high quality, thus "Upscale" in the business name. read more

Love the fact that there was 3 females in there ready to assist. The taller one gave me some great recommendations that I might say turned out to be exactly what I needed. The curly hair one was friendly and even made recommendations on good places around to stop by for lunch. Felt very safe, since they are making everyone sanitize their hands and were wiping counters. It smelled fresh and looked clean. There was a variety of items to choose from. Thanks Ladies my 18months deployment will be safe thanks to your help. read more

I've been to the Velvet Box a few times, but I recently had a shopping experience there that by FAR was one of the best I've had (out of ANY business I've been to). Aminah and Saoirse were friendly, funny, super easy to talk to and made the entire experience incredible. They had awesome recommendations and really took into account what I was looking for and what would work best for me. Beyond that, the store has a great selection and everything was super neat, organized and fairly priced. Thank you guys! This store has a customer for life! read more

Rosie and Cassandra were so extremely helpful and really informed us about many products and helped us choose the best one for us! So glad we found this store! read more

Tia and Bianca are amazing. We have had Tia help us for the last 5 times we have been in this store. We have been to other locations but we make sure to come to this one every time. From Weatherford but we will go out of our way to come here. Tia always makes us feel comfortable and never makes us feel silly with our questions. Great store!! Thank you ladies!! read more

I love this store so much! Unfortunately, I've moved away to Dallas and now I consider driving all the way back to Fort Worth just to come to this Velvet Box. The sales ladies are always so friendly, knowledgeable, and extremely helpful! They're always very informative when recommending different products and are so easy to talk to! The store has a great selection of items and is always clean. After having been to different adult stores since I've moved, I realize how high Velvet Box sets their standards! No other shop has come even close to Velvet Box. I highly recommend this store!!!! read more

A great place and the helpful manager/sales person helped to make our experience comfortable and open allowing us to ask questions to help inform our purchases. She provided valuable information to us and let us know what other customers were saying about the toys we were looking to purchase. We'll come back again and again. read more

fantastic selection of dildos and lovely customer service! I will be coming back. Always neeeee a nice location and this is a lovely place

IN LOVE. Okay, yes, it's an adult shop. Don't go in there if you don't dig. But holy shit. Seriously, it's classy and neat and doesn't feel dirty like NFA at all. Nearly every item is on display for you to touch and feel -- getting home with something that looked funner on the box sucks! The nice girl who helped me was fantastic too. There's a selection of books and lingerie too, and even some man-panties too, in case you are feeling generous for the dude in your life :). I bought nothing on this trip, but know I'll make the 30 minute drive to this gorgeous little shop before stepping foot back into oogie NFA again, any day. read more

No shame in writing a review for an adult store. I wasn't going to at first until I went on a hunt for a pillow. We went to the one on Overton Ridge and they were out of the Liberator. I thought we was just going for this pillow type thing and ended up with a ramp. Inquiring minds, it raises you about 14 inches and kinda on an incline. When folded it becomes a seat! The Overton store was out, so they called this store and held on to it until we came to pick it up. I've only been here a few times.. mostly last month. Previously, back years ago we would go to Crystals. Velvet is a small store, but they do carry a lot. Fancy lingerie, oils, lotions, ticklers, massagers, rabbits, glass things, double the pleasures, and more. Since the staff was helpful. I'd definitely would be back. read more

I was probably a little tipsy when I ventured in here...but not tipsy enough to not know what I wanted to purchase. A lady approached us...I'm pretty sure she didn't think I was a serious shopper. I ended up purchasing her recommendation actually. Smaller store...decent enough selection of fun fare. Pretty attentive staff too. No complaints aside from feeling like the lady that helped me didn't come across sincere. Go ahead, get your rated R/X on. PS: Yelp coupon for $10 off $50 or more when you check in. read more

Amazing selection and amazing staff, I'd be back in a heartbeat. Don't let the location scare you away--parking would typically be a pain around here because it's quite a busy area--but they have their own storefront parking so it's very easy access. Very female friendly, clean/classy, and this location is actually really convenient in my opinion! They have an enormous toy selection complete with tons of displays they encourage you to take advantage of (so to speak) and a very sizable lingerie selection as well. I failed to notice the bachelor/ette party selections but considering the impressive selection, I'd have faith enough to assume those needs would be more than met as well. And again, the people working here and really friendly and approachable. Late hours (til 11 during the week and 1am on weekends, 9pm on Sundays) are helpful, too! read more

Negative stars if I could. Poor customer service. Staff lacks proper retail training and clear protocols/rules when encountering customer issues, since there was a huge hassle to get a store exchange. So tonight my husband wanted to surprise me with some lingerie and went here to pick some up. He bought a body stocking in a package with the suggestion of a sales lady. When he arrived and surprised me, the gift was well-received...until we opened it. The body stocking had a strange knot and we tried to figure it out by looking at the picture of the package and checking for instructions. There were none, so we consulted Google, of course. We found the body stocking had two negative reviews, still no instructions, and.. that the knot was random and strange. We immediately went back to the shop and explained to sales lady #1, Lindsey the issue. 1. The product is bad, low quality. 2. The product does not look like the picture 3. The product is not straight-forward and basically annoyed us...thus killing the mood. Our annoyance came from the bad product and I thought if we simply explained, that they would understand and walk us through the refund policy and help us get situated. Lindsey just went back and forth with us and hmm-hawed. Since we weren't getting anywhere, I asked her, what is the refund policy? She stated, no refunds and paused...awkwardly for a while, until sales lady #2, Hope arrived. Hope was the one who helped my husband. My husband explain everything to her and asked if they could figure out the product on a mannequin. She said she would not, instead, the two of them tried to figure it out and did a demo behind the counter (if two people are trying to figure it out, doesn't that speak volumes?) Hope told me, this is how it works. I looked and told her I still see the knot...now in a more awkward place...the front where the belly would be. She looked at me and stated nonplussed, yes, the knot is there since the product has a knot. I pointed at the picture, now upset with this lie, and stated, there is no knot in the picture of the product. She persisted that the picture does and the product does. A customer was nearby and looked at the body stocking and she stated that 1. it was cute and she would get it herself 2. the knot is kinda awkward btw the product is called: Twist Front Black Wide Net Bodystocking by be wicked. You can go see for yourself there is no knot in the picture! Everything is smooth-sitting on the body. Now instead of questioning the product, I'm questioning the integrity of the store, quality of its products, the people and the service. If the stocking was indeed meant that way and they persist in it being so... I ask, would these two ladies buy this body stocking personally? would they proudly display it in the store? Did they lie to perhaps avoid taking back the product or to cover, since they cannot figure it out either? - they defended a bad product, made a spectacle for others in the store, and then broke the trust of new customers. So now a customer had looked over...Hope finally said something about doing a store credit (a store card or exchange), which is what we wanted in the first place, and we went in search of something else, until the aforementioned customer came to us and offered to buy our gift card if we decide to get the gift card, since she's going to use it anyway. This customer was older, mature, and kind - she saw there was a problem and wanted to fix it right away. She reassured us that the product was bad as we walked up to the counter. The associates just stood there behind the counter, nodding their heads at her, and ignored us completely. These associates are just rude and a shopper in the store basically did their jobs (in just being nice and helpful). What I recommend is to shop on amazon (better customer service and better prices for many of the things at this shop) or go to an actual lingerie store. read more

I adore this little shop! Wonderful, knowledgable staff, fun products and sweet vibe. If you think you're too fancy for a sex shop, then this is the place for you. It just screams posh without the high cost things typically found with velvet things. Check this place out. You won't regret it. read more

I can't wait to return and actually make a purchase. The store clerks were attentive and knowledgeable as we perused the store. They have a delectable variety of adult novelties, books, games, and even lingerie. I'll definitely return when my adventurous side kicks in again for some fun stuff for the bedroom. read more

Clean store, classy displays, great prices and great selection. Inviting and comfortable. Bianca is absolutely a joy to chat with and super helpful! read more

Nice, clean toy store with great selection. Not the cheap, low-end $10 toys that reek of chemicals or break in a week. Safe, durable inventory. Plus, the staff are happy to help. They're very friendly and knowledgeable. Also, the place offers classes every few weeks on various pleasure / kink topics. read more

Tonight was my first time going in and what a wonderful experience I had. The staff, Erica, Ally and Aminah were so friendly, helpful and approachable! I absolutely loved the fun and upbeat music as well! Very lively and energetic. Will definitely be back soon! read more

I would like to say thank you to the entire staff for helping some out of towners figure things out and to Tia,who was amazingly helpful and made us feel like we had known her for years. The store is clean and beautiful. It's easy to find everything and they have a very good selection of toys,outfits and other thing that you need for a great time. read more

I went to The Velvet Box on Morton Street in Fort Worth and that store is the BEST store! I walked in and Bianca and Brittany both helped me with several different items and they never make you feel like your asking a stupid question when you're trying to figure out how a specific item works or runs. There are no stupid questions. They are knowledgeable about all items and they seem to know everything. They are warm, welcoming and inviting. You don't have to feel embarrassed about asking these women anything. They have Amazing customer service and all of the staff is very friendly. I will be back again. read more

Friendly folks and really knowledgeable/ professional. I had questions and they went over and beyond: their product knowledge and brand awareness of different items was incredible read more

Tia gave me the confidence and information to purchase my product. Great service at every location we have been to.

My mew favorite toy store decent variety helpful staff Amanda was very knowledgeable on thier products and everything needed for them

Great place! The staff was extremely friendly and helpful. My first time in and I was lost. Tia and Erica were so helpful. I will definitely be back! read more