Very disappointed with Lane. We invested in a nearly a $5,000.00 fence and the work he and his crew did was extremely poor to say the least. The day of install, Lane and his crew were punctual and worked steadily through out the day. However, Lane would often disrespect his crew by shouting at them. He also got confrontational with my adjoining neighbor when asked to fix his side of the fence. Lane was only concerned about my side of the fence and took little interest on the neighbor's side. Lane and his crew trampled over our plants and even broke a sprinkler head. Lane did fix the sprinkler head but our plants eventually died.
He guaranteed his work, useless I 'll explain. I was told that if any board warped or split he would replace them at no cost for one year. It has not even been a year yet. I reached out two weeks ago and left a message. He never returned my call. He actually blocked my call. Today I called from a different phone and was able to have a conversation with him. His first response was that "wood is hard to get right now and that fixing the fence was not going to happen." He went on to accuse me of writing a bad review on yelp. Well as you can see, I did not. However my neighbor did. Lane then proceeded to hang up on me. Very unprofessional, even if I did write a bad review. he did not even show any concern about his work or reputation. As you can see from my other reviews I don't just write bad reviews - in fact I have only written one well deserving bad review. That speaks to my creditability.
In regard to the the split panels - I must have counted 15-20 that need replacing - mind you less than a year from Lane building the fence. Boards are split where the screws were attached. Unfortunately, Lane Brenneke is not a man of his word, has poor fencing skills and horrible customer service. I will have to contact another fence builder to to replace these boards at an additional cost.
My recommendation is to not hire Lane and his crew. If he continues to do poor work and not stand behind his word, he will be out of business soon and my review will be moot. read more