The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

I paid about $4,000 for a water heater installation that ultimately failed inspection. The company…read morelater acknowledged that the original technician ordered the wrong unit and that the installers knew the heater was too tall but installed it anyway while trying to make it work. The unit now has to be removed and replaced with the correct model. The service supervisor initially offered a $200 refund, but I was later contacted by the owner and told that their policy is not to offer any concessions to customers. While the company is replacing the unit, the amount of time, hassle, and frustration involved -- especially at this price point -- was not worth it. I would not recommend this company.

We just needed routine sewer cabling so we thought we would give Plumbing Masters a call as a…read moreneighbor had recommended them. They were really quick to fit us in their schedule. Our tech, Jared arrived right on time. He was very pleasant as we talked over what we needed done. He gave us a quote and got right to the job. Luckily we did not have any major issues. He was great to work with and even gave us a few tips on our to keep our drains clear. It was a great experience and I would highly recommend them.

We have used Plumbing Masters in the past. We have a kitchen drain that gets clogged. It's a simple…read morefix. You run a "snake" thru the pipe & it opens right up. In the past we paid an average of $100- $139.00 for the complete job. This time we were charged $300.00. Needless to say, we will not be calling Plumbing Masters again. Shop around. The technician was nice he did the job fast. Didn't give us a receipt after paying for the service. We just can't help but feel we were ripped off with the cost!! Goodbye old friend.

We wanted to love them, based on their reviews…read more I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local. The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went. Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us. Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication. We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.

We contacted them at the end of the day and received a prompt call the next morning. They scheduled…read moreus the following morning to replace a corroded gas valve for our new range. Gary was excellent, very professional, and able to fix our problem quickly. Great overall experience, and we will use them again.

Ermin was the soonest available plumber for our kitchen sink clog, and he was super friendly. The…read moreprice of the job was as quoted, he came with all the necessary equipment packed into a carryon back pack, described/showed the problem, and was done in under 45. Apparently he routinely obtains contracts for the city/county. small family business is a plus.

Extremely responsive and reliable with time He's done one of…read moreour houses twice and be saved is a lot of money and headache! He is a very communicative and fair pricing I am using him now as one of my main plumbers for our rental properties Highly recommend.

We used STL Plumbing Drains & Jetting to replace a water heater. Their pricing was fair and…read morereasonable, especially considering the quality of the work. The installation was completed efficiently. I highly recommend them for any plumbing needs.

I am grateful to Tim and Mark who came to find a leak in my mom's personal service line, that the…read moreWentzville Water department identified through a meter reading. They listened to my concerns and went right to work. They identified a small valve leak in a toilet but knew by their readings that the leak was not fixed. They identified the irrigation system as the leak issue. They made a refferral for me to someone they trusted and knew would be able to fix it. They were very personable, knowledgeable, considerate and went above and beyond. I will always use them and would highly recommend them for your plumbing needs. Much appreciation to Tim and Mark.

I would like to recommend Doug and his father, Don, of the Pipe Guys. It is apparent they have…read moreextensive knowledge and experience with plumbing issues. They were also very professional and efficient.

I called Doug after seeing his great reviews. Doug promptly answered, I sent him photos and he…read morestated he would call me back when he wasn't in his truck. I got a call back from him within the same hour. Doug listened to what I needed done. Doug said he has done them but suggested using someone who specializes in that area and gave me a referral. I greatly appreciate his honesty to ensure happiness of the job completed.

Arrived on-time and quickly developed a plan to diagnosis a leak I had from an upstairs bathroom…read more They were also open to switching out a few bathroom valves and the kitchen sink valves. But the big job came from adding an overtake tank into my hot water heater which removed the water hammer throughout the house. Very fast, quality work that got things done in a few hours. Took care not to damage the home, cleaned up afterwards, and prices were a very reasonable considering all the work done in that time. I could not recommend Jason and Andy from Beis Plumbing more!

I called Beis about a hot water leak from a tank they installed a few years ago. It was a worthless…read more$165 visit that ended with a dismissive call from their service manager. Vance, who I am told is a service manger with Beis, was immediately defensive and dismissive when 1) Learning his technician said the hot water expansion tank was out of code before learning Beis themselves installed it and me providing him this feedback and 2) Getting feedback that a $165 service charge is a lot for a technician to spend 25 minutes at my home to tell me my T&P valve was set off (which I informed them was the reason I called to begin with). I would not at all recommend using Beis for any service issues whatsoever as you're going to be met with a dismissal of any concerns or feedback immediately.

It is so nice to have workers come in to do a job and not complain how bad their job is and how…read morethey don't get paid enough to do what they do. Gateway came in and did a fast efficient job unplugging our bathroom sinks with very professional attitudes. Thanks!! Cindy Warren

Terrible experience with Gateway Sewer & Drain. I paid $542 in labor plus $225 for a camera…read moreinspection -- $767 total -- and they still couldn't resolve the problem or even locate the outdoor access/cleanout line. I hired Tope Plumbing, and within about 15 minutes they located an outdoor cleanout roughly 5 feet from where Gateway had been working. They hydro-flushed the line, cleared the blockage, and got everything flowing again for $305 within 1 hour. Almost $800 with no resolution vs. $305 to Tope to actually find the access point and fix the problem. Stay away from Gateway. Hire them if you want to blow your money on labor and inspection charges for nothing to get done. Keep in mind these guys tried convincing me I needed to excavate 9 feet of dirt to find the outdoor access line, Tope found it in 15 min. Can you imagine if I didn't get a second opinion and spent thousands excavating for nothing? The picture attached shows their "findings." Jim was the one who told me the excavation needed to happen. Beware.