Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

I'm still waiting for a refund of $1250 for fraudulent wood floor damage charges that they tried to…read morehold me responsible for. The only reason they approved a refund was because I had proof that the damage was their fault but they've now gone silent and have not returned my funds. It has been two weeks and no one is answering my calls or emails. I was also wrongfully charged for trash on my utility bill. My lease states that I was not responsible for trash yet I paid $866.40 in trash fees. All of this is illegal under California law yet here we are.

If I could leave less than one star I would. I had a neighbor break into my apartment and they did…read morenothing but allow her to finish the month she paid for in full understanding that I was being harrassed and threatened (cops did nothing as well) trying to do the right thing was teeth pulling. Pm goo of all that they fraudulently took out $600 of my deposit money for painting and cleaning which is against California civil code 1950.5 and a breach of their own contract. I'll be filing a small claim against them this week. This was my first apartment without roommates and this experience left me traumatized.

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Modern Property Management is negligent to the point of endangering tenants safety and leaving the…read moreowner open to legal action. During my tenancy at a property they managed, I experienced a gas leak Modern Property lied about, two city mandated inspections that found dozens and dozens of health and safety violations that were then cited a second time because they were too slow to fix the issues, a pest infestation and a just general lack of care, effort or respect. Property management was rude to tenants, slow to respond to or solve issues and consistently violated tenancy laws including after I moved out when they kept my deposit beyond the legally required 21 day return.

We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

Alyson shines in her ability to communicate proactively with both tenants and owners. She promptly…read moreaddresses inquiries, provides clear updates, and builds relationships rooted in trust and transparency. Tenants feel heard, respected, and well-informed.

Ana was always very helpful for anything that came up such as repairs. Our neighborhood was super…read morecute and the house was so cozy. I wish I could keep living there but we had to move out of state.

As far as landlords for rent-controlled buildings go, they at least fix the most urgent things and…read moreattempt to stay within the bounds of the law. That said, they will allow your apartment to deteriorate around you without paying attention to fixtures, quality of essential things such as plumbing, internet connection, flooring, etc. For example, since I moved in 10 years ago my countertops have been falling apart. Water damage from faulty plumbing has broken through my bathroom ceiling and warped my kitchen cabinets to the point where they pulled completely from the walls along with the sink, which began shooting water everywhere. Termites chewed through my wood floors and they fixed it by shoddily spackling over the damage. This is a "throw a coat of paint" on it type of operation. It's not the fault of the managers, though -- it's the owner who won't approve even the most important upgrades to make sure the people who live under his roofs are safe and comfortable. I have dozens of examples beyond that. If you're moving in here, it's serviceable housing -- just don't expect anything nice.

We've had the pleasure of working with (Kathy & Brittany) Pacific Real Estate & Management Inc, and…read moreit's been a great experience all around. Their team is professional, responsive, and truly on top of their properties. What really stands out is their communication and organization--it makes coordinating scheduling, access, and work orders smooth and efficient every time. As a vendor, that goes a long way and shows they genuinely care about both their clients and the teams they work with. We appreciate the partnership and look forward to continuing to grow together. Highly recommend their team to anyone looking for a dependable and well-run property management company. -Peter Elite Fire Pros, Inc

I have been renting a place from Pacific Real Estate management for the last 6 years and they are…read moregreat with the following: -submitting online repair request -request/quality of repair of work -convenience of paying rent online * you can see your full history/ ledger and export it. * you split your payment & they do offer automatic payments. However, I do not like how they increase my rent every right under the 10% yearly 'max. this causes tenants to move elsewhere after the first year.

I had such a wonderful experience working with Ronen Saruri. Finding a home can be overwhelming…read morewith this current market, but he made everything easy and organized. he is patient, communicative, and always available when I had questions. I never felt pressured, and he genuinely cared about helping me find the right home. I would absolutely work with them again and recommend them to anyone looking to rent a place.

Ronen was my life saver!! As a busy mom of 2 young girls, it was difficult for me to find a good…read moreplace because it requires lot of time for searching but I found Ronen and he helped me to find a good safe place for us. Safety is my priority for my daughters and I'm very grateful he got it for us. I highly recommend him!

I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

Please Read! I am a…read morehome owner and finally got out of anxiety filled relationship with Karen as my property manager. To start with doing business with her is extremely unorganized with almost zero transparency. Her prices may seem to be cheap because she claims to not charge for changing tenants. I assure you she is making her money back and WAY more in other more nefarious methods. Do not be fooled to think your monthly fee will cover day to day costs. They will not. There will be all sorts of costs no other property management company word charge and they will be added at a rate she chooses. She even charges to create your 1099 at the end of the year! NOW HERE IS THE IMPORTANT PART: She does all the house improvements. She decides what to charge you. By the end of a year having to pay exorbitant prices, and kidding myself that the river of cash would finally stop. I told her we'd have to part ways. A few weeks before I transitioned to my new agent she urged me to get a fence extension fixed immediately. Her price : 12000 dollars. I told her I'd have my new agent look at it. My new agent price: 4295 dollars ... and it was fixed beautifully. She is NOT who she seems. She is running a business and she is not up front with how she makes her money. I urge other property owners who are currently working with her to take notice! This is not the experience you want!

It is my pleasure to provide a five star review for Benco Property Management. Benco has managed…read moreour rental home for the past two years and we have been pleased with the upfront communication, attention to service needs such as a six month maintenance check up, household repairs, and most recently a removal of the old and instal of a new HVAC system. The staff and maintenance team are courteous, respectful, and have attention for detail. Thank you!