I trusted my insurance company's recommendation to go with Landall Restoration. I wanted to know more about their fees. They were not upfront with their fees. They told me not to worry because my insurance will pay for it. They had no schedule. They came whenever feel like it. Gave less than an hour notice. They don't think I have a job too... when they came, they didn't know what they were doing, I had to point wet areas out. They didn't put blowers where the pipe broke or turned them off, and they still charged me. Then they used my toilet and plugged it. The water was shut off because of the broken pipe. I filed a formal complaint with their HR director, and she sent out the same people. She said they just hired new people and they need training. Well, don't train them at my expense. She told me they would clean my toilet. Also, they left the gate open and all the lights on. When i arrived at home, i was scared someone broke into my house. Well, I fired them. When they came to pick up the equipment and I asked them about the toilet, they laughed into my face. Still today, no one apologized or cleaned or adjusted the bill. Never ever hire them! read more
