Land Rover Brooklyn at 809 Neptune Avenue, Brooklyn, NY 11224 does bait-and-switch charges. They do not disclose charges upfront and charge $569.99 per issue that you ask about. They also run diagnostic tests that they put as mandatory so that you have to pay for them. They will not release your car unless you pay for diagnostic charges, $569.99 per issue, without any repairs. It is a $300 per day storage fee for each day the car is not picked up. They refused to release the car without the statement getting paid in full upfront at pickup. The Service Team and Management do not waive the fees. They charged $1,241.15 after tax just for looking at the car for issues we already knew about and told them were there. We also did not request a diagnostic test, and they add it in and mandate it so that the work cannot be done without the extra charges. The management refuses to remove the charges and there is nothing you can do or else they hold your vehicle. read more