The extent of my knowledge of automotive repair is how to check fluids, change my oil or a tire…read more Beyond that, I turn to Friendly. Over the last 7 years I have tried a number of local & national chain repair shops, but once I tried Friendly, I stopped looking. If the name of your business boldly implies how you treat your customers, you best do it & they do! Their quotes are fair, yet comprehensive, their attitude is (you guessed it) friendly and their work is prompt and well done. What more could you ask for? This year on Yelp I want to find all the good businesses in the area and highlight them and Friendly Automotive is one of the first that came to mind. Find them off of Ina Road, not too far from I-10. They're tucked into a hodge podge of small businesses. In business for 25 years in Arizona and take care of all makes & models of cars. Don't you wish all businesses were named for how they treat their clients? Life would be so easy. TLDR: Honest, friendly, stress free auto repair at fair price. Family yowned for 25 years.

They are accurate and treat their customers politely and honestly. They will check your tire…read morepressure and fill them air if needed if you are a regular customer.

Took my truck in thinking I may have a starter issue. They checked everything out and there was no…read moreissues. Fair and honest and completed in a timely fashion.

Holy cow- I called them this morning, they took me in this morning, they've fixed it today...I'm…read moreback on the road 2 hours after arrival. Jeff was awesome!

Went to Jack Furrier Western Tire and Auto on 4291 W. Ina Rd for ac issue and brake issue. After…read moreservice at another location, I was still having braking issues and a shakey steering wheel when going 65 and slowing down. Chris and his team finally figured out why my steering wheel was shaking, why my left front lug nuts were extremely hot, why, when I took my foot off the gas, the car stopped very fast. My Calipers were bad. My brakes were under warranty, so he put on new brakes too. Recharged my A/C. My car is like brand new. Thank you guys.

Superb quality of work, had to get my car re-aligned after Big O screwed it up and this shop was…read morephenomenal! Patient customer service, they were able to fix the alignment and even comped some of the cost!

We have been bringing our personal vehicles as well as our fleet vehicles here for quite a few…read moreyears. We always get great service! They take the time to explain what the issue is and how much it will be to fix it ahead of time. They are honest and trustworthy.

I had my first service appointment recently and was very happy with my entire experience. I…read morescheduled my appointment in person and the staff is very friendly. My service appointment was handled promptly and they are very communicative. They also performed their work at a very reasonable cost. I'm looking forward to being a long-term client of Klipper if this is how they do business.

Joseph and the team do excellent work! Are going to be service my 2025 Dodge ram pick up. Was in…read moreand out within an hour much appreciated. Great customer service thank you.

None Better. My Go-To Shop…read more........ ..................:.........Pros at what they do. They relieved a lot of my stress.

I've unfortunately had to bring my 15 year old car to this shop twice in the past year…read more Fortunately, both times Brian has kept me updated with timely communication, and given me detailed estimates for required and "optional" work. If there is a problem with a repair or part, they gladly will fix it to your approval. No one loves spending thousands of dollars on repairs, but I've felt this shop is fair and honest with their work.

Brian & Kevin at the front desk were very nice. So was Eddie the shop manager…read more However, the was a long wait time for the work to be done on my car... Almost 2 weeks for what was proposed as a 2 day job. Halfway through the 2 week wait, I was told they had a lot of other cars & big jobs ahead of me. Is it possible to hire more technicians at this facility? After running their diagnostic test, I was told I needed a new fuel pump and a new fuel filter because my car was not priming properly upon startup. I believe this, because prior to dropping off my car, I did notice a 30 second delay before my car would turn over.I did have a new battery installed but that was unrelated. Eddie told me when I picked up my car on Jan13 that the new fuel pump& fuel filter "had fixed the problem... They had "repeatedly test started my car several times, it primed correctly within 3-5 seconds and I would have no further problems. But if I did, then call them & they'd look at it again to fix it at no cost to me." They also told me I needed a new serpentine belt, & they installed a new one. Eddie said on Jan13 that they had "test driven the car, and "the new belt was working great" & that "I would have no problems with the belt either". Not true. The new belt has continued to squeal loudly when I start the car, and at other times when I stop at a stoplight or stop sign. I am very disappointed. It makes me wonder, did they actually put in the 3 new parts? And if so, what was the quality of those parts? Were they OE? I notified this shop the very day I picked up my car on Jan13 (after I noticed the problems & issues driving home). I have also called several times since then. I was told they are still backed up with other customers cars. I did schedule another appointment to take my car back to this shop on Jan 28. Hopefully the problems will be rectified immediately and at no cost to me as promised in my warranty. I was hoping perhaps a different technician (not Alan) could take a look at my car and do the repairs or adjustments needed since it appears he (Alan) initially did not do them correctly. However, when I spoke to Eddie,he (Eddie) stated that is not an option for me... that Alan (the initial tech) needs to be the tech to do the followup. Is this standard procedure? Please advise. Thank you!

I went here for the first time today and they did a great job! Cliff booked my appointment a few…read moredays ago by phone and was so kind and he was super kind and funny with good customer service this morning for my appointment as well. He made my day! And everyone in the front was nice. The service was fast and efficient! Thank you so much!

I have had two vehicles serviced at this location, both with excellent results. They are highly…read morecompetent, efficient, reasonably priced and honest. Cliff the manager is awesome. Highly recommended.

Best. Jiffy Lube. EVER!! I drove in with my daughter's car on Christmas Eve morning. I was in and…read moreout in 15 minutes, oil change complete! The staff was friendly and accommodating. I thought the price was reasonable as well. I definitely recommend this Jiffy Lube!

Jiffy Lube has for a while subscribed to the school of "Sure, we're expensive but look at…read moreeverything we offer." A checking and topping off of fluids is not worth it when you can do that all yourself with a little knowledge. Asked for a basic oil change and filter, with a cabin filter check. They charge you extra for anything over 5 quarts of oil, my car takes 5 and a half so of course I got charged. At the completion of the service I was never advised of the status of the cabin filter and although I was advised of the cost beforehand, $95 for basic oil with the change and filter, with a windshield cleaning I did NOT get, is absolutely ridiculous compared to other garages or facilities that could do it MUCH cheaper.

I have been using Firestone for years, and despite a few hiccups...trusted them. I had a dive…read moretrip planned to San Carlos Mexico, so I took time off work to make sure my car was ready for the trip. I made an appointment on July 10th @1300 to get my car checked. I arrived, was waited on and sat for two hours waiting for my car. Josh came over at about 1530 and told me my car was all good. I said "really?...the battery was checked, hoses etc"? (I noted my car was sitting where I could see it almost the whole time I was waiting...) Yep all checked, and good to go -I was told. I asked Josh what I owed....nothing. Also no paperwork to show what had been done. I trust the car professionals to do the right thing. My battery died in Mexico, and when the lovely people at Autozone in Guayamas popped the cover off my battery, the enclosed pictures are what I saw. I was FURIOUS. On what planet is THAT BATTERY in acceptable condition. I get back from Mexico and go to Firestone to ask WTF. Josh was there and I showed him the photos, and watched him tap dance around their procedures. I said " My concern...Josh...is either some one did not check the battery at all, and I was lied to, or there is a service person who is quite inept at his or her job. This was not a mistake........this was a decision" Josh finally acknowledged the battery was not in good working order....and....offered me .....a free oil change my next visit. A free oil change. There will be no next visit. My relationship with Firestone has gone bad....just like the battery they said was good to go.

I don't think I have ever seen a fan motor with a power light on it. Right above the toilet. I…read moreknow that they might possibly exist but even the possibility didn't make using the bathroom here any less gross. The service I received today was phenomenal, however I will not go back.

About five years ago, when one of our cars needed repairs, a good friend recommended AASTRO. We…read morecouldn't have been more grateful for that referral! Since then, we've brought all our vehicles here from an oil change, maintenance, or general auto repairs and every experience has reinforced why we keep coming back. Most recently, my son's car had a transmission issue and also needed some additional work. Patrick was wonderful! Always respectful and patient, taking the time to explain everything so we felt comfortable and informed. Ray, Graves, and the rest of the team made sure we were taken care of from start to finish. The mechanic who worked on his car did an outstanding job, and we truly appreciate the skill and attention to detail. It's rare to find a shop where everyone is honest, caring, and genuinely invested in their customers. We feel lucky to have found AASTRO Transmissions & Auto Repair and wouldn't trust our cars with anyone else. Highly recommend!

Dishonest, bad customer service. Patrick is straight up rude over the phone. Refuses to give even a…read morebroad price range over the phone, then gave me 3 estimates (incompassing other issues than the original problem) once I brought my vehicle in. All were 40-50% more than the estimated average according to chat gpt. Then once I finally go to pay for the final repair, they have added about $100 extra charges for 'shop materials' and other miscellanious fees. Why those weren't in the original estimate, I could never say, but it sure left me with the feeling that these guys are dishonest and sleazy. I've given them 2 separate repairs now, both times had similiar experiences. They tend to blame their behavior on 'corporate' and 'all repair shops charge these fees' and yet the others will include them (if they have them at all) in the orginal estimate instead of surprise fees at pickup. I highly suggest you avoid these people, very poor business practices.