When we bought our new house and renovated it, I was at a loss for what light fixtures to pick out. I went into Lamps Plus and met Lori. She picked out all the light fixtures inside and outside the house with photos only. She has a great eye and dis a great job. I then ordered everything on line and it was delivered to our home, super convenient. They have installers as well but I had my own guy that installed them. There were a few problems with the fans we bought but it was fairly easy to exchange them. Lori was super helpful and I could not have picked my lights without her. read more

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A big thank you to Chai, Vanessa, and Allison! I went into the store and purchased bulbs. I also needed candle covers, which are very hard to find. These associates found some in back and saved the day for me! Thank you, thank you, thank you! read more

Fabulous service (didn't bother us while perusing), simple to order/deliver (correct product delivered in 2d), chandelier looks great, works great, great price read more

After a couple of months trying to determine why our new ceiling fan remote was not functioning as it should, Puneet and Kathy offered replacement parts and recommendations which were appreciated. Unfortunately, those efforts did not fix the fan and when we inquired about other options, Puneet and Tom assisted further to remedy our situation and we are delighted at the amazing service we received. This is why we prefer our local Lamps Plus rather than shopping at a big box store. Jeff F. read more

I purchase a lamp in March 30 at Lamp plus, I just wanted to write here that Thomas Smith show such a great costumer service, very patience, and willing to show the variety of items to find the right one for me. On top of that help me to bring my lamp to my car without even asking, because I actually had pain in my lower back, I was going to ask for help. Thank you so much to him and to Lamp plus for hiring such a great workers who care for the costumers. read more

We visited the store again - in Fair Oaks and we were and greeted and taken care by a young man Jamil - who went above and beyond to help us have a quick and enjoyable experience Thank you Jamil! read more

Lori is amazing over at the Madison Avenue location He knowledge and ability to work with you on your lighting needs is 2nd to none She has the ability to assist on a simple one item purchase or a entire home project You are I. Excellent professional hands when working with her Thank you for your excellent experience Much appreciated !!! read more

Lamps Plus - We love our new fans - Home Decor Near Me - Fair Oaks, California

Sales associate Bob Halverson knows his stuff. He's patient, helpful and so knowledgeable. We love the fun assortment of lighting, clocks, etc. in this store. read more

My wife and I just left Lamps Plus in Fair Oaks, CA where we met and worked with Lori Will for fans and lighting for a home we are remodeling. Lori was an absolute professional who knew her products and was able to quickly focus in on our style and make appropriate recommendations. We enjoyed our visit and ended up buying several lighting fixtures and 5 fans. We have more to go as we move through our home and we will definitely go see Lori again- with pleasure. In this day and age, where customer service certainly seems to have become a lost art, Lori was a breath of fresh air. She is exactly the person you want. Cheers, Michael & Ann Marie H. Auburn, CA read more

Though I needed 4 shades, two of each for 2 different, really big, tall table lamps, I could not find a matching set of two for each in the sizes and styles I wanted with Lamps Plus. However, the representative Tamra at the Fair Oaks store helped me locate what I was looking for elsewhere. Tamra really gave it her best as you can see in the photos. Thanks Tamara for going above and beyond and I'll be back. read more

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You light up my life... you give me hope.. that I can finally see in my home! Lamps Plus was a fun shopping trip. They are all things lighting! There isn't a room that cant be lit to your liking. I like that they allowed me to browse the store without harping me to help me. When I had questions, the customer service was spot on. They were there to answer my questions, and made suggestions when asked. When I explained what "look" that I believe I'm trying to achieve, the sales lady grabbed a book to see what options that I would have. She was also gracious and shared when they'd be having sales. *SCORE* This is huge since sales people at this location are paid on commission. If youre into free stuff, check in on Yelp, and mention "Yelpbulb", and they'll give you a free pack of light bulbs. Who doesnt need two free bulbs?! Go now, so you can shine your light! read more

Lamps Plus - With yelp check in - Home Decor Near Me - Fair Oaks, California

Solid team helped me find a bulb been searching months for, team effort thanks to both Jamil and Rodolfo!

I had an excellent experience at the store with Timothy. He was so patient and assisted me with finding switches for older items. I will return to the store to buy more fans. Thanks for taking care of us. read more

We needed a fan for our outdoor kitchen area and had no idea what we needed. We met Lori Will and we're blown away. She was so knowledgeable regarding size, type, features and everything we needed to know regarding our purchase. She is absolutely fantastic and I will only work with her moving forward. read more

I went in to get an LED bulb and Garrett, who helped me, was SO knowledgeable! He clarified the color temp and wattage of the bulb for me and made sure he found my rewards to put the order under in case i needed to reference it in the future. A salesman named Chai greeted me at the door and seemed very happy to help, another saleswoman named Puneet said hi to me at the counter and seemed extremely pleased i was there! I also saw a lady named Vanessa who seemed more than happy to help her team. Lori Will was all smiles and even though she wasnt helping me, she seemed very interested and determined to help the customer she was with! The workers at this location go above an beyond! Edit; I forgot to add that i ran into another young man Jamil who made sure i was being helped when i got to the counter :) read more

I have been remodeling my home We went to lamps plus The sales consultant Puneet Sidhu is such a wonderful lighting consultant Puneet Sidhu decorating skills are amazing she listens to your concerns and helps you pick out the items that will match what you're trying to achieve in your home A classic look or glam or conventional she is a master of decorating it was so easy working with her If we had returns it was very easy and customer friendly To return the items. If items were not in stock Puneet Would order them snd have them sent rapidly to your home by FedEx. Overall they have so many lighting choices and other items are also in the store decorative items and unique things that you can find to help accent your room along with furniture pieces outdoor lighting kitchen lighting fans bedroom lighting. The store is amazing read more

Allison was ever so helpful this morning. Thank you so much. She saved me a trip by measuring the lamp I was thinking about, and then advised me to look on the website which I did, and I found exactly what I was looking for excellent service, and I love the lamp too. read more

I purchased a ceiling lamp today and had a really nice experience because of Tamara Pschandl, a Lighting Associate. She was very accommodating and made it a great experience. She let me know if my item went on sale within 60 days that I could get the difference credited to my card. I would definitely return to Lamps Plus! read more

Totally impressed with the friendly and helpful service from Chris Cancel at Lamps Plus. He had many varieties to show us. Knowledgeable and honest with lighting and longevity of certain lamps. He gave us a great deal and I will definitely come back again. Chris is my official light guy!!! read more

Lamps Plus - Home Decor Near Me - Fair Oaks, California

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My experience could have been better at the Lamps Plus! This store is easily located at the corner of Sunrise and Madison. Great location. Lots of parking in the private lot. Masks required. I went in for a specific reason. Usually I am just looking around but this date I actually needed assistance with finding a lamp shade of a certain size. I was in the store 15 minutes or so and not one employee offered assistance. I wandered around at least five times through the store. Everyone had their heads buried in a computer. They have a very large selection of all types of lighting. Prices are on the high side from my comparison shopping. read more

Garrett was extremely helpful over the phone with a purchase of (9) 2" round frosted LED 60W bulbs to replace incandescent bulbs over my two bathroom vanities. He was so knowledgeable about the ins and outs of brightness needed. I was lost trying to figure out what wattage to get for more brightness for putting on makeup as the current incandescent bulbs had no markings and I wanted more light & energy efficiency after one bulb burned out. I have purchased 4 lamps from Lamps Plus in the past from Pleasant Hill & Fair Oaks stores. I am always impressed with the quality & customer service. Today's bulb purchase was no exception. And shipping was free on the bulbs since it met the minimum of $50. Lamps Plus is very fortunate to have such a knowledgeable and active listener to make sure my needs were met on this purchase! Thanks, Garrett! read more

Great selection and I really liked having a designer to help me make decisions.

The team at the Fair Oaks location are all ROCKSTARS! I walked in needing to replace every light fixture in my house. I had a general idea of what I wanted but definitely needed help. Puneet was helpful and guided me to several beautiful selections. I wanted to change a few lights and took a chance and stopped by the store. That's when I met with Lori the on-site interior designer. Let me tell you that was the most productive 3 hours of I've spent while remodeling my home. She walked me through every aspect of my lighting design including selecting the perfect bulbs to give each light just the right touch. I'm beyond happy with the team here and highly recommend using the in store interior designer (Lori) to give your project the finished look and take your home to the next level. read more

I am in the process of remodeling my kitchen. it is a very large task and everything must match and be perfect. i visited the Lamps Plus location in Fair Oaks to choose pendant lighting. I ordered and when received it was not the way I thought it would be. The Assistant Store Manager, Kathryn Rasmussen assisted me with both my purchase and return. She also helped me choose a new set of pendants that fit my room better. The return/exchange was seamless and Ms. Rasmussen was the ultimate professional. I also bought lamps for my bedroom and will most certainly shop here in the future as well as recommend to my friends. read more

Great service from Tamra and Kat. Walked in, got my part, walked out. Kay's a savant; she looked at the part in my hand, pointed to model of lamp it must have come from, and had an idea almost immediately whether the part was in stock. Part's already installed 40 min after I left and 10 min after I got home. Easy. read more

Oh my! I have never seen so many lights in one place. Go slow or you will miss something! I found what I needed and because they were out of stock, it was shipped to my house for free. read more

Fantastic service. What a pleasant surprise to have a gracious, courteous clerk. High marks indeed!

Staff at this location are bad for this business! No social distancing or masks on staff despite appropriate signage. We found our own way through the store anyway as we were masked. When finally approached by sales staff, we indicated a selection from the showroom floor. They couldn't find it. Staff disagreed about whose job it was (or wasn't) to find items in the warehouse. Didn't apologize or offer similarly priced items, only more expensive ones. Didn't mark the unavailable piece as out of stock to avoid a repeat of our disappointment. Just told us they couldn't find it despite computer inventory saying it was in stock and walked away. They'll not get our business ever and we've told others about this poor attitude and service. Don't bother with this store!! read more

My husband and I are beyond pleased with all of our experiences with Lamps Plus because of the professionalism and knowledge of Robert Holverson. We have been in the process of remodeling our home, therefore we needed all new light fixtures. Mr. Holverson has provided exceptional service for us. We have, and we will continue to recommend Lamps Plus and Robert Holverson to all of our friends and family. read more

Lamps Plus has outstanding customer service. All the staff I spoke to were very knowledgeable about the products. I was shopping for a hanging dining room light for a cabin I co-own with my sister. The staff printed out photos and specs on our two favorite lights to help us make a decision. A big shout out to Chris, Garrett, and Chai who helped me. I had forgotten what good customer service is until shopping at Lamps Plus. read more

Superior customer service from Chai. This young man went above and beyond to help us find a replacement shade we needed. Lamps Plus is lucky to have him. Thank you so much again for your help, Chai! read more

Fixtures are overpriced, if you do decide to purchase a fixture make sure it's complete with mounting brackets. I'm an electrician and they've left out these crucial items making installs nothing but a headache. Who pays for extra time involved for chasing the right parts down for installs. Come on guys, do better.... read more

Thank you Chris Cancel for sticking with us and answering our million questions about ceiling fans lol you were patient, friendly, and good company. Great selection of fans available...much better than those at the box stores! Excited to install our new fans soon. Thanks for all your help today Chris :) read more

They gave me a bracket for free! I gave up on finding a bracket which was an uncommon length and they had a spare one in the back. So appreciate! read more

Great customer support! Friendly, helpful and very effective! Wow, great customer service is alive and well at Lamps Plus online! Jim Balistreri read more

I was able to find lamps with specific look at a good price. Thank you my associate, Chris, for helping me

Puneet Sidhu provided amazing customer service. She helped me select chandeliers that are unique and look beautiful in our house. She has amazing style! Everyone had a mask on, social distancing in place and they offered hand sanitizer. Go see Puneet for amazing customer service! read more

I have always been a big fan of Lamps Plus. They have a nice selection and I have made several purchases in the past. I went in today to purchase several items for my new home. The customer service I received was offensive. I was treated like I didn't exist or I was not good enough. I approached a worker and asked for help. While he was helping me he said he had to help another customer and would be right back. I waited and waited, but he never returned. I saw several employees standing around talking to each other, but not to the customers in the store. I won't return to a business that has such poor customer service. read more

Viktor was an amazing help to us. My mom needed some really bright lights and and lamps and he helped us with everything. Wow!!! Your store is so lucky to have him!!!!!!!!! read more

Lamps Plus - Victor is amazing - Home Decor Near Me - Fair Oaks, California

Puneet Sidhu helped us with our lighting needs, and she was wonderful and very knowledgeable. We would definitely go back again for any of our lighting we may need in the future. read more