Best plumbing company on the shoreline, John and Sunny. They always call you back right away and…read morethey show up on time very pleasant, very professional than using this company for 17 years. I do a fabulous job highly recommend.

The job was booked quickly. The work was done fast and an issue was found and fixed at the same…read moretime.

I had a plumbin​g issue while I was away on business and Chuck and the guys took care of me. If you…read moreknow me, you know I am not easily impressed BUT the mechanics at Appleby's Plumbing IMPRESSED me.Thank you Chuck!!

Service was the next day. Service man explained the problem in detail and how to avoid it in the…read morefuture. Price was a little high $250 per hour plus a $99 visitation fee. But the problem was resolved quickly.

Absolutely, Ed and his son Eddie stepped up big time to help me with a fairly major issue & took…read morecare of it promptly! Eddie even came out on a Sunday when he was supposed to go to a friend's birthday party. He went, but he was late I highly recommend them their personable, honest and get the job done !

Great response for a minor issue (running toilets) that we're using 1,000s of gallons of water…read morewithout us even knowing there was a problem until our water bill came. The guys were pleasant and did a nice job. Highly recommend.

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.

We had 2 leaky tub/shower valves. Paul was very responsive and fixed the job within a few days…read more Paul is professional and easy to talk to. I will definitely be using Icon plumbing again in the future, for plumbing issues. Thank you Paul!

Pawel was easy to work with, quick responses!! I had a water heater replaced in my condo and would…read moreabsolutely recommend!!

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.

Got an appointment confirmed days before. Day of appointment they texted me and said they dont have…read moreavailability this day and automatically rescheduled. No actual person answers the phone when called. Do Not do business with these people.

I don't have any issue with any of the plumbers because I never met them, but Sarah (the…read more"receptionist") is a terrible human. Don't tell someone for 3 months that someone is coming out with scheduled appointments and rarely gets back to you when you follow up not too often but every once in a while will respond with bread crumbs and promises and no one ever comes. Don't waste time with this company. YOU WILL NEVER GET ANYTHING DONE. Also, I read the other bad review and the reviewer got the name correct, and just because the profile says where he lived at one point doesn't mean it wasn't true. The awful owner just was gaslighting. Basically what I went through, but with the receptionist only.

First off, it's a Sunday...nobody takes calls on Sunday,....but Edward did! And he came to our…read morehouse, worked diligently for several hours to repair our plumbing matter and left with a smile! I would recommend him highly!! And Thanx, Edward for spending your Sunday with us - we really appreciate it!!

Excellent. Picked this company at random because of good yelp reviews…read more VERY GLAD I DID. Called Ed for help with my toilet, he came and fixed it and them fixed my broken washing machine too! Very nice guy and very competent. For a fair price. Don't hesitate - Call. KC

***DO NOT USE THIS INSTALLER*** This contractor did major…read moreinstalls for us in two homes under the watchful eye of a contractor. The first install, 14 years ago, went fine. The second install, an even more massive project, went well. BUT, follow-up or warrantee service of any kind? Forget it. He doesn't answer calls. His staff passes messages along and there is NO FOLLOW-UP. NO EMERGENCY/WEEKEND SERVICE. This I discovered on a Thanksgiving morning when, with water all over the basement floor, I called (and emailed, and texted) and never heard back. Same thing when my heat pump seized up during an ice storm on a recent Sunday. He doesn't even follow-up the next week when he's back in his shop. Don't use him unless all you care about is the install - not the warrantee service or beyond - because you'll never hear from him or get proper service unless a contractor is threatening him. You'd think I would have moved on earlier, and I have begun assembling another team, but today finally did me in. An basement boiler expansion tank exploded with water all over the tank and boiler - he installed it only a few years ago so I brought picture to him to see and said I'd need sooner than later service, which is usually a matter of phoning 25 or more times to get on his schedule. He said to go elsewhere... so here I am, finally putting truth to paper. After all this time, and a fair shot of loyalty to him over some pretty trying years, it feels good to move on but also to be able to say with all honesty, DO NOT USE THIS INSTALLER. DIVA PLUMBER. ZERO SERVICE.

Just as others have mentioned here- Awful contractor. Only interested in talking a big game and…read moreinstalling systems. Has zero interest in maintenance, and more importantly fixing issues as they arise in regards to systems he places. We had major HVAC work in our home (involving moving to an attic) and have bought ourselves a system that sweats water in the attic with resultant mold. Two years having this system, and two years of problems- now we are remediating mold, using another HVAC company to clean up his mess, and bringing an engineer into the mix to make sure this is truly fixed right. Never once did Tony (owner of company) come to our home to evaluate the system he placed/troubleshoot/offer suggestions as to how to fix- literally never once did he step foot in my home despite two years of issues starting from nearly day one of running his HVAC system. He sent the general contractor to do this dirty work and should not be a surprise that this is not within the wheelhouse of a general contractor. Tony Silverio is a charlatan. Despicable person, awful company, and sad to see others spending enormous sums of money for shoddy work. We are the sort of family that tells contractors to do a 'good job' and we do not nickel and dime them as we do very much care about quality and are willing to pay for it. There are other HVAC/heating companies locally who are much more reputable. My biggest mistake is allowing Tony to work on my house, but I trusted my general contractor which was a mistake. Stay away from this Snake Oil salesman. Edited to add- my location is not San Francisco, California (???). I am located in Essex, Ct