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    Appleby Plumbing

    5.0 (1 review)

    Services - Appleby Plumbing

    Plumbing inspection

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    3 years ago

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    Silverio Mechanical

    Silverio Mechanical

    (3 reviews)

    ***DO NOT USE THIS INSTALLER*** This contractor did major…read moreinstalls for us in two homes under the watchful eye of a contractor. The first install, 14 years ago, went fine. The second install, an even more massive project, went well. BUT, follow-up or warrantee service of any kind? Forget it. He doesn't answer calls. His staff passes messages along and there is NO FOLLOW-UP. NO EMERGENCY/WEEKEND SERVICE. This I discovered on a Thanksgiving morning when, with water all over the basement floor, I called (and emailed, and texted) and never heard back. Same thing when my heat pump seized up during an ice storm on a recent Sunday. He doesn't even follow-up the next week when he's back in his shop. Don't use him unless all you care about is the install - not the warrantee service or beyond - because you'll never hear from him or get proper service unless a contractor is threatening him. You'd think I would have moved on earlier, and I have begun assembling another team, but today finally did me in. An basement boiler expansion tank exploded with water all over the tank and boiler - he installed it only a few years ago so I brought picture to him to see and said I'd need sooner than later service, which is usually a matter of phoning 25 or more times to get on his schedule. He said to go elsewhere... so here I am, finally putting truth to paper. After all this time, and a fair shot of loyalty to him over some pretty trying years, it feels good to move on but also to be able to say with all honesty, DO NOT USE THIS INSTALLER. DIVA PLUMBER. ZERO SERVICE.

    Just as others have mentioned here- Awful contractor. Only interested in talking a big game and…read moreinstalling systems. Has zero interest in maintenance, and more importantly fixing issues as they arise in regards to systems he places. We had major HVAC work in our home (involving moving to an attic) and have bought ourselves a system that sweats water in the attic with resultant mold. Two years having this system, and two years of problems- now we are remediating mold, using another HVAC company to clean up his mess, and bringing an engineer into the mix to make sure this is truly fixed right. Never once did Tony (owner of company) come to our home to evaluate the system he placed/troubleshoot/offer suggestions as to how to fix- literally never once did he step foot in my home despite two years of issues starting from nearly day one of running his HVAC system. He sent the general contractor to do this dirty work and should not be a surprise that this is not within the wheelhouse of a general contractor. Tony Silverio is a charlatan. Despicable person, awful company, and sad to see others spending enormous sums of money for shoddy work. We are the sort of family that tells contractors to do a 'good job' and we do not nickel and dime them as we do very much care about quality and are willing to pay for it. There are other HVAC/heating companies locally who are much more reputable. My biggest mistake is allowing Tony to work on my house, but I trusted my general contractor which was a mistake. Stay away from this Snake Oil salesman. Edited to add- my location is not San Francisco, California (???). I am located in Essex, Ct

    Appleby Plumbing - plumbing - Updated May 2026

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