Everything about these guys is great. They're fairly priced, friendly, honest, reliable, and fast…read more They rescued my heating/cooling unit from the dead after I received a lemon and pumped a couple thousand dollars into (a much larger national company that could not for its life figure out what to do). Broad Brook discovered the leak, patched it, and done, for a fraction of the price. Amazing! I highly recommend their maintenance agreement plan, which covers you for a whole year, making sure things are ship-shape. I've worked with these guys for years, and it's wonderful to support local businesses who do great work! Hooray!

Dennis led my husband and I to believe that Broad Brook could repair our nightmare of a heating…read moresituation caused by another heating service business person. Dennis came to our home, charged us approximately $175.00 for an estimate. The repair work is quite a bit of work and costly, we are well aware. He reassured me his company could do the repairs and even continue to service our boiler. After receiving the estimate, I called and left Dennis a message on October 23, 2017, to have Broad Brook come do the repair work. As of November 14th, 2017 I have yet to hear from Broad Brook. I can't say I am impressed with this company. I definitely feel Dennis had no intention of seeing through with the repair work.

We had a bit of an emergency and Wesley at LOVEWELL solved the problem. We had recently moved into…read morea new house, with a new A/C system. We turned on the system for the first time - no cold air. We contacted LOVEWELL and they were at our house the next day. They diagnosed our problem - whoever had installed the system did it incorrectly and we needed a new compressor. LOVEWELL contacted the manufacturer and they replaced the unit under warranty, we only had to pay to install the new part. LOVEWELL had the part shipped promptly and kept us informed as to its arrival date. I should add that this happened just before the 4th of July heatwave. Our 4th was cool and comfortable thanks to LOVEWELL. Going forward, LOVEWELL is the only company we'll call for AC & heating service and repairs. Nice folks and GREAT customer service.

We moved into a house with a new AC unit. When we tried to turn it on, no cold air. Wesley…read morediagnosed the problem and explained what it was. He followed through, ordering the part and installing it, correcting the problem. After installing the new part, he tested the system completely. He is prompt, thorough and works in an organized manner and is professional. His office is similarly efficient. Telephone calls are answered,and emails and texts answered promptly. We plan to use Lovewell Heating and Cooling for our ongoing maintenance.

Perfect timing, pleasant and reasonable. Used to clog a kitchen sink very simple and efficient.read more

Just excellent all around. They came highly recommended by my plumber. I was pleased from start to…read morefinish.

We contracted with Ceil to remove and replace our central air system because parts to repair our…read morecurrent system would take four months to receive. The Ceil employees showed up at 9:00 AM and completed the entire job in six hours. They were professional, polite, and extremely courtesy in all respects. Before they left they even removed the three window units we had installed to weather the high heat. I gave them five stars and would even give them a higher rating, Ceil is great.

We call Ceil plumbing for all our plumbing needs. My husband trusts them and appreciates their…read moretimely response. They have always beeen helpful and phone call away. We always recommend Ceil plumbing to those that are looking for a reputable plumbing and heating company. Recently, my mother needed a new furnace and they were in and out of there in one day. They did a great job!

I've been dealing with these people for the last couple of years with different upgrading and…read morerepairs in our home. Once again they proved themselves as my hot water tank failed and it was just before Christmas and they were out there to replace it in less than 12 hours. Thank you! Wishing you all a Very Merry Christmas and a Happy New Year! Cheers!

I was recently working on a local job site in Stonington, CT doing IT work and overheard my Forman…read moretalk about how impressive a job A&L Plumbing's work was that he gave me an insider lesson on what's good and what's bad. He told me that in life I might need to call a plumber some day and you better know some basics before signing a contract with someone. He began to give me a grand tour of all the plumbing that A&L Plumbing did on the job site and kept telling me how clean, orderly, and efficient they are. Just from the looks of it, I would have to agree. Being in IT, I know when little things are out of place and its the little things that make all the difference. Let me tell you (not knowing much about plumbing), these guys had everything in place and in an orderly fashion. Properly labelled pipes, state of the art products and from the looks of it, had tons of experience in this area. I work with modern technology all the time and would have to say that when the Forman showed me around and what types of plumbing technology they were installing, I was blown away! I had no idea all the tech that is now involved within this area. I thought the profession was kind of behind with technology and sort of playing catch-up... I had no idea the setup they that was involved with some of the plumbing equipment. Remote-in with your phone to adjust the temperature of your water heater and analyse just about any stats you want? WHAT? Seriously, Yeah, these guys know their S#it. He began to tell me these guys are the ones to call even if I had a small plumbing concern and that they are the most reasonably price contractors around. In addition, handed me a their number on a scrap piece of paper, should I ever need them in the future. None, the less my friend recently bought a house and they happened to call them and they did all the plumbing in their house ha! Crazy! They began to tell me how nice of a crew they are and how efficient they were with the installation upgrades and their requests, that even they recommended them to me. That's twice now from two different sources that when the time comes for me, I will certainly call these guys and have them do all my plumbing needs. I would not feel comfortable having someone else do the work, when my closest friends tell me they are good. Seeing first hand what these guys can do on the job site I was working at, it is certain I will call them. I had to write this review because I feel they deserve a good review seeing how hard these guys work and the quality of work that it would be nice of me to express my thoughts online. Call'em up, it is better than going to the big overpriced box plumbers.

Cannot say enough about how awesome Steve and his crew were. I called and asked him to give me a…read morequote to replace our water high efficiency exchange system. He came within 24 hours. He advised me on what was needed and gave me options. No hard sale just good honest knowledgeable choices. We set a date for installation---BUT the system broke before then and I called and he was there within 48 hours and installed the entire system. Extremely knowledgeable, professional and efficient not to mention cleaned up everything and carried the old system away. Could not have been more pleased--ok if the system had been free then I would have been more pleased but that wasn't possible and not his area. THANK YOU Steve and I will keep your card nearby and gladly recommend you to others.

Top notch company! I had a tub faucet that was generously leaking which I could not stop and of…read morecourse it was on the weekend. I called multiple facilities with either no answer or inability to come out to help. I called Steve at Victory Plumbing who answered the phone right away on a Sunday afternoon. Although he was not able to get out that day due to other appointments, Steve gave me step by step instructions on how to stop the water to the tub until he could get out to look at the situation. The next morning he showed up exactly when he said he would and was able to look at the job and find the piece needed to fix the job. He came back later that day with the part and fixed my leaking tub. Very reasonably priced, very knowledgeable and very personable. I highly recommend this company.

I would not call this contractor if I had to do it again. I contacted him July 2024 in the middle…read moreof a heat wave when my HVAC system stopped blowing. He was the first to respond and I let him go ahead and replace the air handler blower and add Freon for about $2000. The original blower was a Lennox. He replaced it with an ECM variable speed blower and he gave me no warranty. He just said "call me and I'll take care of you." The system failed within 10 days and I called him repeatedly with no response. Finally, I used my wife's cell phone and he picked up. He came and jump-started the system and charged me $261 for what should have been a free follow-up. So today 5-18-26 the blower was unresponsive the first time I used it this year. It did not last even 2 years. I called him to ask about a possible warranty but got no response. I ended up calling another contractor who installed a non-variable speed blower which came with a 4-year warranty and cost less than half the price to install. This kind is a way better option but for some reason Troy did not offer me the option.

What great people. I called them in the morning, as well as about seven other companies with…read moresomewhat of an emergency. They are one of two companies that even called me back. The guy was able to come out within a few hours and fix everything. He even showed me what he was doing to help me in the future, excellent service will definitely be using them and recommending them in the future

Great response for a minor issue (running toilets) that we're using 1,000s of gallons of water…read morewithout us even knowing there was a problem until our water bill came. The guys were pleasant and did a nice job. Highly recommend.

I've had RE Godwin come to my home several times and have always been extremely pleased with his…read morework. He completed a full furnace cleaning that was neat, thorough, and left absolutely no mess behind. On another visit, he replaced the "whistle" in my oil fill--something I didn't even know existed! He took the time to explain what it was and why it mattered, which I really appreciated. I wouldn't hesitate to have him return again and always refer him to others I know.