The people at Raptor Pest Control are just fantastic. I heard something scratching around in the…read moreattic one morning and contacted Nikki at Raptor. By the afternoon, Nikki and her team member were at the office, had assessed the situation, and instituted a plan that got the job done! They were back two days later (over the holidays, no less) to retrieve the unfortunate critter. Ongoing communication was excellent. They followed up with additional inspection visits and confirmed that the situation was mitigated, and reached out several times afterwards to make sure that there was no more activity in the attic. Their service was prompt, professional, and genuinely caring -- these are professionals that take pride in what they do and a great service to our community. Wonderful people, excellent communication, and top‑tier results. If you need pest control, Raptor is the team you want. Highly recommend.

I have used 3 different pest control companies in the 20 years we've been in Tahoe with so/so…read moreresults until we ran into Raptor about 7 years ago. A neighbor told us about them. Their service is just top notch, they really care about their jobs and are always thorough. I originally used them as a "one time" job to rodent proof my garage. They figured out what had to be done including replacing the rubber seal at the bottom of the garage door, adding steel wool where the rodents could get in and better sealing the top of the door. We haven't had a rodent in the garage since. The job was so thorough that I ended up signing up for their monthly service and I have been happy ever since. I have since recommended them to every neighbor and at least 4 of them have used Raptor and have the same view as I do on Raptor's service and thoroughness.

Eddie has always been responsive when we have needed service. We had a wasp infestation that…read moreoccurred inside our house and I called Stampede. Eddie gave us advice over the phone of what to do until he could get there and he came as soon as he was back in town to take care of the problem. Another time we had an ant issue in our yard that started to come into the house. Eddie responded quickly and we haven't seen an ant since.

Very unresponsive and poor response to service requests. Eddie the owner does not show up when…read morescheduled or explain why not

Had them come spray fro wasps! So far so good! On time, did what they promised! Recommend 100%read more

Joe has a vast amount of experience and knowledge of his work. He is trustworthy, has great work…read moreintegrity, gives fair prices, and makes sure the job is done right. We will be going to him for all our future pest and handyman needs!

I highly recommend Mountain Termite Pest Inspection! Their team is professional, knowledgeable, and…read moreincredibly thorough. I have used them for many of my real estate clients as well as for my own personal home, and they consistently provide exceptional service. They are always responsive, show up when scheduled, and deliver their reports promptly, which is especially important during time-sensitive real estate transactions. Their inspections are detailed, easy to understand, and give my clients confidence in the information they receive. As a Realtor, I appreciate having a reliable company I can trust to take great care of my clients. Mountain Termite Pest Inspection goes above and beyond every time. If you're looking for a dependable, thorough, and professional pest inspection company, look no further!

I called and made an appointment. He showed up on time and explained everything to us. Seemed to be…read morea good value for their services.

I'm calling the representative was very professional and efficient. I had a mouse problem under my…read morecrawlspace. A pest control person came out quickly crawled under the crawlspace and put baits after two weeks. I could still hear some mice and they came back. And after two more weeks, they are coming back. Problem seems to be solved. Mike was a very professional efficient worker. It was a good thing all around.

Have used CAD for 20 years now. Bi-annual service keeps the creepy crawly…read morecritters away. Top notch service from front desk staff, Melody and Dee, and our technician, Charlie.

We have used this company for several years and have always had positive experiences. We have used…read morethem 2-3 times a year with great results. We received a text offering an appointment for a routine spray. The appointment was immediately accepted via return text. When I called the office the day before the routine spraying was going to happen (to verify the price), the appointment was not on the calendar. Ashley told me that I should have also followed up by calling her after I returned the text because she gets so many texts that she can't keep up with them. I questioned why it was my responsibility to follow up when we had a text exchange. Again she reminded me how busy she is and how she can't be expected to follow up on every text. Instead of insisting (several times) that I should have called after returning a text message, I felt as if we weren't getting anywhere. I felt we could have moved past this, called it a mix-up and rescheduled, but that's not how it turned out. An apology would have been all it took to smooth this over. Mistakes are made - I get that. It's how mistakes are handled that makes all the difference. Unfortunately for both of us, I canceled the service because of how the phone call went. Ashley told me she would tell her sister (I assume her sister is an owner) of my disappointment. I waited two weeks and never heard from anyone at Wild West. This is very unfortunate because we've used this company for several years and they do a very good job.

We found Wild West last summer when critter decided to chew their way into our crawl space and…read moredisable our A/C unit in the hottest months last summer. John came out and spent a good amount of time cleaning and critter proofing our space. We now use them monthly so we can prevent damage like the last time. Everyone who works there is helpful and professional. Highly recommend them.

I contacted this company to address a possible bat issue at my vacation home. Initially I had a…read morenice conversation with person setting up appointment. I wasn't positive it was a bat issue, but they still offered to send out an inspector to check it out. She also mentioned to me bats are protected and I missed a window of dealing with bats by a few days. I also said I wasn't even positive they were bats but they assured me if they were bats they could at least deal with the issue in the spring of 2015. I was fine with that and was looking forward to the inspection. After 2 weeks I call them to ask why the inspector never came out and they say he was stung by bees. I was fine with that, but nobody clever called me to reschedule and even tell me that. The follow up with this company is terrible. Apparently the inspection was eventually done, but it took me 4 phone calls to finally get it emailed to me in September 22. After all of this the inspection findings had nothing with the reason I even called them. They were trying to sell me a $2900 trench guard rodent prevention. I emailed the inspector Michael and explained in great detail why I contacted them in the first place. I also mentioned I do not have a rodent problem, but I think it may be a bat issue. He told me he was out of town at a training and would get back to me. He never got back to me. After a few weeks I decided to call their office and speak to a manager. I did so late in October and left a message with Anita. She asked if she could help me and I told her brief reason why I was calling. She took the message and said she would give it to her manager. A couple weeks have gone by and no call from anyone. I wasn't going to leave a bad yelp review until I have them a chance to explain everything to me and clear up this confusion. This company deserves a poor rating in my opinion. Not once was I rude or unprofessional when leaving all these messages. Now I'm back to the same place I was back in August when I first called them.

After their guy showed up 30 min late. He was very polite and knowledged. Explained to me about…read moreour issues and how to control it before it got out of hand. I just wish someone had called me to let me know he was going to be late.

Brian was great and knowledgeable. He was able to get rid of our issues. He was very…read morestraightforward and we did not feel like he was upselling us. The value was reasonable. We will definitely use his services again in the future!

Brian has helped my mom numerous times with rodent issues, he is honest, transparent, Very patient…read moreand will let you know what it is that you really need. It's hard to find an exterminator that won't exploit and sell you packages when you're down or desperate for help with your pest problems, but he's been genuine throughout the entire ordeal. I appreciate his years of experience and various services, he communicates well, is punctual, reliable and you can tell he cares about his customers. Thank you.