I contracted with Stampede Pest Control in May 2020. The technician, Jeff Howard, who initially met with me and subsequently carried out the periodic service calls was amazing. He was very knowledgeable, professional, and educated me on some issues around the outside of my property. He was prompt in calling me every other month to arrange the service call and see what pest issues needed to be treated. I was very satisfied with my service and I was on autopay for my bill ($80 every 2 months with return calls if the issue wasn't taken care of). This spring I noticed a definite change for the worse. No calls to arrange my service call. I had to call to find out what was happening. Turned out my technician Jeff had retired. The owner, Eddie, is very nice but his new technician was nowhere near the professional that Jeff Howard was. When I finally had a service call performed and I had a major wasp problem, the servicing didnt seem to help. I called back, and the new tech, Nick, said he would come out again. No call ahead of time like before.
When I called to see when he would come out, Nick insisted he had come that same day. I had seen no one at my home. Nick insisted he had come, and double sprayed my shed in the backyard. I have no shed in my backyard. He tried to argue with me, and I asked him what address he had gone to. Turns out he went to the wrong house and sprayed someone else's yard. Those homeowners were not home at the time, but later brought me the invoice Nick had left on their door. The wasps were still a problem and the owner Eddie came himself. Very nice man and very knowledgeable. Still no calls to arrange my appointment yet I was being billed without seeing anyone coming out and spraying. I cancelled my service and wish Eddie the best. read more