The staff are so caring and devoted to the residents. My father loved living at The Ridge. He could…read morenot wait to pick out what he was going to eat every day because he LOVED the FOOD! We could not of found a better living situation for my elderly father. He had such a nice experience and it truly is like resort living. Beautiful lobby, courtyard and dining area. The room was perfect! Thank you so much for everything!

Things at LC seem to have gone downhill in the past few months. When we signed up, I asked if…read moreparking was ever a problem because I planned to visit my mother in assisted living care twice weekly. I was told another area was being prepared for parking, and it would not be a problem. We arrived at the assisted living in January. There was always a parking space in January. Early February, I noticed signs being placed at each parking space reserving it for visitors, employees, and now, assigned spaces for those who still drive. I drive 30 minutes to Santee, and there is absolutely no parking available for visiting. Even down the steep street coming up to LC, there is no parking available. There are things that could be done to alleviate the parking situation, but management doesn't seem to care? Now when I attempt to visit, the lot is full, people are parking everywhere including handicapped, fire lane, and blocking other parked cars and people are yelling at each other vying for vacated parking spaces. If parking weren't a problem, I'd give 3 or 4 stars. The kitchen, while sometimes disorganized, always gives three hot meals a day. The place doesn't smell bad and seems clean. The common areas are nice. Medicine delivery (costs extra) hasn't been a problem. We have had a couple problems with "care" issues, but nothing too serious. We are seriously considering an another place a few miles away with ample parking for visitors. For the cost of monthly rent, a parking space should come with the unit.

Beware! I recommended this place to a neighbor who was very elderly and feeble. On the day he moved…read morein his wallet was stolen and credit cards used. It had to be a staff person as no one else was allowed in that area. His relatives moved him out within months. Also, there was just a murder-suicide there of a couple living in Lantern Crest. My doctor's office is in there and there's never any parking, and have heard complaints from residents. The place is like "putting lipstick on a pig" - don't let its "lavish" outer appearance entrap you.

This is a 5 Star place. My Mother In Law lives in Independent Living at The Pointe in Lantern…read moreCress. She loves it! It is really like a resort, and the Activities Director is excellent. Pet friendly, and a dog park on site. The staff are kind and caring. Victor is the best in sales. Front desk ladies are wonderful. The 1 star deduction is for the slow and complacent service in the restaurant. At the Pointe's restaurant, Terrazza, the food is excellent, but staff move slow and often forget to prep the tables with basics like water and glasses, silverware, etc. Once they seat you, they disappear and it can be quite a while to be able to ask for something like forgotten water or butter, etc. The buffets run out of food due to lack of staff watching and preparing. The Chef rarely (?never?) comes out to check on his tables. Bless the restaurant's staff's hearts, they could use a good manager that is present on the floor and a checklist for the table service.

Lucy is Awesome and her staff is Top Notch, very caring, this place is soo relaxing, calming,…read more great decor, every room is decorated different. Homemade meals daily, peaceful and the backyard is stunning and very comfortable! Love you Lucy!

Great place. Even better caregivers!! They are loving and treat the residents with respect.read more

The Worst Company To Hire For Senior Care ! They were not sticking to any schedule what so ever ,…read morethey were doing as little as possible , My Dad was in need of help , but again the staff wasn't doing anything to make it easier , they were using cheap labor he had to have his meds a certain hour and they never cared , we fired them . Not worth the money , not worth the services " no stars ,

Services are great here! I would highly recommend if you are looking for compassionate care! Office…read morestaff and caregivers are wonderful and always ready to help!

Danny is extremely dedicated with great care making sure I was okey! She…read moreIs professional & yet friendly. I can See when things may be over whelmng for her when the demands may come all at the same time from her patients & yet she keeps Calm & cotinues to give me great Care . I was blessed to have her as my CNA. She is truly an asset to Your service. God Bless. Thank You, Penelope A Bucker Room 551

Rehab knee injury Everything - I have a cracked kneecap and…read moredoctor put my on strong pain medication so I could do physical Therape - they refuse and only will give me Tylenol

My mother lived at The Montera for the last 3 years of her 101 year life. Along with my family, we…read morevisited about a dozen other facilities before we decided on The Montera. We choose it because of the facility itself and the staff. The rooms are spacious and well-kept. For the past 3 years I have noticed that it is always clean and extremely well maintained. They have been sprucing it up the past year in areas that were getting worn. They've done a nice job. It provide pleasant environment for the residents. They offer a varied menu and I have always found the food is often better than any other institutional food I have eaten. In three years I never experienced an awful meal. I live locally so I did eat there on many occasions. They provide a varied offering for every meal. There is also a large and varied daily schedule of activities for the residents. As my mother's health declined one of her strongest complaints was that she was unable to go to her daily activities and hang with her friends. But of course the most important aspect when considering any facility is the staff. In three years I have meet dozens of employees and have been highly impressed with the level of concern and care and, most importantly, the patience I have seen by almost all of the staff. I have never seen anything untoward. I have noticed a somewhat high turnover level, especially in the administrative staff, over the past three years but they seem to do a good job refilling those positions with the same like-minded staff. There are at least a dozen staff members I would label as always going up and beyond to assist the residents. I would like to add that I recognize it isn't easy working with some residents due to their disabilities and their frustrations with their life as it is now but the staff at Montera does it with aplomb, respect and kindness.

I have lived here for over 4 years and it is HOME. The staff is excellent on every level. From…read morethe front desk to the dinning room, care givers, and the laundry services. I lived at another facility that was very nice but your own clothing didn't always return. That service here is excellent. Activities here great. The staff here are "my friends & family". I am glad that my sons found this place for me. Phil T.

Grossmont Gardens I just can't say enough of GREAT Things…read moreMs. Ana Navarro, ALW Coordinator,Grossmont Gardens Senior Living & Memory Care,Phone: 619-463-0281 Ext. 5104 helped us in so mmany was. Upon first meet Ana was kind, professional, sweet and full of knowledge about the (ALW) Assisted Living Waiver program and about the staff, the entire aspects of the Gardens. My mom had worked there for about 35 years and they welcomed her back as a resident with open arms. Ana always was there to answer questions quick to respond on emails and calls. Working with Ana was a fantastic experience; she was incredibly knowledgeable and efficient". Ana always displayed high-level professionalism and made the entire process stress-free. I highly recommend talking with Ana when considering this property for your loved ones. Ana went above and beyond to solve our issues or concerns I had. I did look at other properties in San Diego and they looked and felt like dorms or prison not to match the price. The Gardens had the lowest price for the best clean rooms and staff, the caregivers are very nice always there when needed. The Gardens felt like Family Ana made us feel like family. My mom is happy and safe. My 2 concerns: 1: with the wait staff and servers most of then were nice and friendly but a handful were always grumpy and just not professional.. They are not quick to see if someone comes in to eat and take there order or even clear the tables so other people can come in and sit. Note: I saw a server not on break in the kitchen area just eating chocolate Ice Cream, I thought Really!!!! 2: They need better activities all day even if only a handful of people are there: Example when they go in trips they should have something going on if you don't go. Maybe different type of activities if you are not a "Religious person" on Sunday. OVER ALL 5++++STAR for Ms Ana above and beyond... I would HIGHLY RECOMMEND Calling her take a tour.. Make the Gardens a Forever home for a loved one..

When my grandma was there she did not get help as much. The staff would talk in front of her in a…read moredifferent language and she was treated different from others and my mom had to call grossmont Gardens multiple times. she had to move because of this

This was a very nice board and care. My dad was there for 2 years until he passed away. Hats off to…read moreJen the head caregiver, she goes above and beyond to care for those at New Dawn. The place is very clean and they make home cooked meals. Thanks Jen and Dawn Sincerely Debbie B.

We were very fortunate to find such a wonderful home for our Mom. Everything always looks so nice…read morewhen we visit and our Mom is well cared for. She has alzheimers and we are confident that she is safe in their hands. Melissa always reaches out to us ahead time when there is a prescription that needs to be ordered. The back yard has a lovely view and the provided home cooked meals are delicious!

On October 5 of last year, our brother Radford suffered a catastrophic brain aneurysm and a carotid…read moreartery dissection while in Ocean Beach. He was admitted to Scripps Mercy Hospital, where he remained for over two months. During that time, he endured two strokes--one caused by a bleeding ulcer--as well as the placement of a stent in his brain to relieve pressure. To say he underwent at least six surgeries is likely an understatement. Thanks to an extraordinary surgical team and, without question, God's grace, he survived a moment when we were preparing to remove life support and organ donation was already being discussed. There is no doubt in our minds that his survival is nothing short of a miracle. Following this ordeal, we faced the overwhelming challenge of finding a long-term skilled nursing facility that accepted Medi-Cal. With limited options and tremendous uncertainty, Edgemoor Skilled Nursing Facility came to us unexpectedly--truly as a vision of hope. While some older reviews gave us pause, we also heard from others that the facility had changed significantly for the better in recent years. Trusting our instincts (and a higher power), we decided to move forward--and we are profoundly grateful that we did. The newer side of the facility is clean, well-maintained, and welcoming. However, what truly sets Edgemoor apart is its people. From the moment we arrived, we were greeted not as visitors, but as family. Doctors, nurses, CNAs, and staff members surrounded us with compassion, professionalism, and genuine concern. Three doctors were present during the intake process, taking the time to ask thoughtful questions about who our brother was--and who he still is--especially since he was unable to speak clearly or move beyond slight hand gestures. They were patient, clear, and intentional in their communication, ensuring we fully understood every step. As I repeatedly thanked them for the care and attention they were showing, their response was both humble and reassuring: they acknowledged that while they may not be perfect, they are always willing to listen, learn, and improve. That level of honesty and accountability is rare and deeply appreciated. Our brother has now been at Edgemoor for nearly a month, and I can confidently say that our family feels a growing sense of peace. My anxiety has eased, and I can finally breathe a little easier knowing he is in capable, caring hands. Between my sister, brother-in-law, niece, friends, and myself, someone visits almost daily and at varying times, so we have seen different facets of everyday life within. While we are still learning the procedures and routines, we have already witnessed remarkable progress. His growth--both physically and cognitively--is evident, thanks to the comprehensive therapies and the unwavering patience and kindness of the Doctors, nurses, CNAs, and staff. Their genuine care is something you can truly feel. As with any facility, occasional differences of opinion may arise, but every concern we've encountered has been resolved through open and respectful communication. I plan to continue sharing updates as time goes on, but my intuition tells me we are exactly where we are meant to be. Our brother is in the best hands possible, and we are deeply thankful to the entire Edgemoor team for the compassion, dedication, and hope they provide every day.

Been visiting my mama for the past 13 years now at Edgemoor even in the old facility. It's not the…read morebest place for mentally challenged people to stay. I wish the nurses paid more attention to their patients and were more knowledgeable on other questions asked when a loved one comes in and is worried about the patient they are visiting. But I do understand they can only do what is expected and never do go the extra limit such shame this is my moms home :( But the new building is a lot nicer and spacious than the old location!

I have a family member in Island Grove II and it's the best place. Every staff member is very…read morecaring and always willing to assist. The manager Grace is just wonderful as well as ALL the staff . It's clean, the meals are all cooked there fresh daily and they are very caring to the seniors. This is an A++ facility and I would recommend Island Grove II in Lakeside, Ca. to anyone looking for the best care for family. They also have a second facility Parkway Gardens retirement care home zip code 92020. A friend of mine has her mother there and she said it's GREAT as well!!