Moving my father into the assisted living section at The Ridge at Lantern Crest has been the best…read moredecision our family could have made. He became a resident there two months ago after experiencing a fall. Thanks to the incredible environment and support, he has fully recovered and is now thriving even better than when he first arrived. The staff treat him with the utmost respect and affection, truly caring for him as they would their own family member. Lantern Crest has truly become a home to him, and he has built a wonderful community here. He has made many new friends that he genuinely looks forward to dining with at each meal. He also loves the fabulous movie theater on-site, where he even hosts a weekly movie day for his buddies from his church! Between the wonderful meals and all the great entertainment, he often tells us that he feels like he is on a vacation at a fancy resort. We want to extend our deepest gratitude to the wonderful staff at Lantern Crest. You have given our family complete peace of mind knowing that our father is happy, safe, and genuinely enjoying his life. Thank you for everything you do! Special shout out to Liz, Maria, Jasmin, Yasmin, Kami, Madeline and all the other amazing members (too many to list) at Lantern Crest that make it such a great place to live and visit a loved one!

The food quality is inconsistent, portions are meager and forget the timeliness of how long it…read moretakes to get your food, Some days its over 20 minuets! The wait staff for the most part treats the residents like they are a bother. It seems that the employees are not happy here. More focus needs to be placed on the food quality and staff quality.

Beware! I recommended this place to a neighbor who was very elderly and feeble. On the day he moved…read morein his wallet was stolen and credit cards used. It had to be a staff person as no one else was allowed in that area. His relatives moved him out within months. Also, there was just a murder-suicide there of a couple living in Lantern Crest. My doctor's office is in there and there's never any parking, and have heard complaints from residents. The place is like "putting lipstick on a pig" - don't let its "lavish" outer appearance entrap you.

This is a 5 Star place. My Mother In Law lives in Independent Living at The Pointe in Lantern…read moreCress. She loves it! It is really like a resort, and the Activities Director is excellent. Pet friendly, and a dog park on site. The staff are kind and caring. Victor is the best in sales. Front desk ladies are wonderful. The 1 star deduction is for the slow and complacent service in the restaurant. At the Pointe's restaurant, Terrazza, the food is excellent, but staff move slow and often forget to prep the tables with basics like water and glasses, silverware, etc. Once they seat you, they disappear and it can be quite a while to be able to ask for something like forgotten water or butter, etc. The buffets run out of food due to lack of staff watching and preparing. The Chef rarely (?never?) comes out to check on his tables. Bless the restaurant's staff's hearts, they could use a good manager that is present on the floor and a checklist for the table service.

Lucy is Awesome and her staff is Top Notch, very caring, this place is soo relaxing, calming,…read more great decor, every room is decorated different. Homemade meals daily, peaceful and the backyard is stunning and very comfortable! Love you Lucy!

Great place. Even better caregivers!! They are loving and treat the residents with respect.read more

The turnover of assigned care takers is a problem trying to find someone to care for me is tough!…read moreInitially all were pleasant and caring warts started showing up in a couple weeks! The management is good about getting replacements! But over and over can be troublesome! Repeating instructions to new care givers, taxing! But this seems to be an industry issue no matter what agency you employ! But this company is receptive to doing better finding a different care giver Of note they come with care giver on their first day (bonus) To explain duties! So far I am pleased with service but still looking for second care giver to fill out the week - fingers crossed this is a low paying job and consequently turnover high KA

The Worst Company To Hire For Senior Care ! They were not sticking to any schedule what so ever ,…read morethey were doing as little as possible , My Dad was in need of help , but again the staff wasn't doing anything to make it easier , they were using cheap labor he had to have his meds a certain hour and they never cared , we fired them . Not worth the money , not worth the services " no stars ,

Stanford court Rehab in Santee Ca. is a happy home for…read morerecovery patients love all PT staff and others loving supports with smile what a wonderful home.

Rehab knee injury Everything - I have a cracked kneecap and…read moredoctor put my on strong pain medication so I could do physical Therape - they refuse and only will give me Tylenol

After touring several facilities in La Mesa, we found that Montera La Mesa offers the best, most…read moresincere, quality services at a very reasonable cost. We really appreciated our two thorough visits with Nurse Robin and our tours of the facility with Sarah. Both the entire facility and the vacant room are very clean, peaceful, and inviting. While it was a very tough decision, we have decided to postpone our move for now. However, we will certainly consider Montera again when we are ready.

My mother lived at The Montera in Assisted Living from May 2024 until she was forced to leave in…read moreMay 2026. I want to acknowledge that many of the caregivers and staff were kind, compassionate, and truly cared about her. My concerns are with the administration and management and the newly hired director, Karinna. My mother has dementia, but she is high functioning. Not only was this my opinion, but numerous staff members commented on how independent she was compared to other residents. She has poor short-term memory and occasional confusion, but she was significantly more independent than every Memory Care resident and even most residents in Assisted Living. The Montera announced that care level pricing would be increasing but never informed me that my mother's care level had been changed from Level 1 to Level 2. I only discovered this after seeing a document I had to sign with an unexpected increase of approximately $600 per month. There was never a meaningful discussion with Karinna explaining why her care level had changed or what additional services she would be receiving. In reality, nothing about her care changed--only the cost--along with having to deal with this dismissive and patronizing new director. The justification given by Karinna was that staff administered her medications twice a day. However, this had been her medication schedule for the entire previous year and was already part of the care they had been providing. In an effort to reduce costs, I worked closely with her physician to consolidate her medications into one daily administration. Unfortunately, that change was not medically appropriate and did not work well for my mother. As soon as I began the process of returning her to the medication schedule that best supported her health, management showed no patience or willingness to allow time for the transition. Instead, I was told by Karinna that she would have to move to Memory Care or leave the community. Memory Care would have increased her monthly cost by another approximately $2,200. More importantly, I strongly believed--and still believe--that moving her to Memory Care would have been detrimental to her well-being. She was thriving in Assisted Living, remained socially engaged, and functioned at a much higher level than residents in Memory Care. Unfortunately, management seemed far more focused on administrative policies and money than on what was actually in my mother's best interest. Families deserve transparent communication, thoughtful collaboration, and individualized care decisions. Instead, I experienced poor communication, unexpected cost increases, and an ultimatum that left our family with no reasonable option other than to move her. If you are considering The Montera for a loved one, I encourage you to ask detailed questions about how care levels are determined, what specifically triggers changes, how those decisions are communicated, and whether those decisions truly reflect a resident's needs. The Montera I experienced in 2024 was not the same Montera my family experienced in 2026. Since the change in executive leadership (Karinna), the culture appears to have shifted away from individualized care and toward administrative policies and financial decisions. That change ultimately cost my mother her home. I would like to end on a positive note because there are truly exceptional people who work here. Jackie and Brianna at the front desk were always incredibly patient, welcoming, and kind to my mother. Melody always brought the fun, laughter, positivity, perseverance, and genuine compassion into my mom's life, and I will always be grateful for the difference she made. I also want to recognize Aileen, whose knowledge, guidance, and willingness to help us through difficult decisions meant so much to our family. These remarkable women are the reason my mother had any positive experiences and WHY they get a second star at The Montera. I sincerely hope the administration recognizes and values employees like them, because they are the heart of this community.

Grossmont Gardens has been the perfect place for my mother, she is appropriately placed on the…read morememory care floor. We have been there for a year now. Gemma has been so supportive through the whole process. She has guided my family through the paperwork and process of the move in and a temporary move out for skilled nursing. Then, Gemma and Lynn helped us with the transfer paperwork and settling back in. Both Gemma and Lynn have patiently and promptly responded to our questions and concerns. Furthermore, the caregivers and medial staff on the 4th floor are kind, patient, and efficient in caring for their residents. My mother is now bed-bound but she is calm and content. Their care and guidance has allowed me to take a small step back. Knowing that she is well cared for allows me to breathe easier and allows me some time to myself. Thank you so much.

Our brother has been living at Grossmont Gardens for approximately a year and a half. Initially he…read morewas in Assisted Living. Unfortunately, due to the progression of his dementia, he was moved to Memory Care. He has been living in the San Diego area for more than 50 years and although he has many friends, (who look in on him regularly), he has no relatives nearby. It is for that reason, that both myself and another sibling, we are dependent completely on the care and care givers at Grossmont Gardens. We could not be more pleased. Their communication, kindness and concern has given us a sense of relief. We are all very appreciative of the genuine warmth given to our brother.

This was a very nice board and care. My dad was there for 2 years until he passed away. Hats off to…read moreJen the head caregiver, she goes above and beyond to care for those at New Dawn. The place is very clean and they make home cooked meals. Thanks Jen and Dawn Sincerely Debbie B.

We were very fortunate to find such a wonderful home for our Mom. Everything always looks so nice…read morewhen we visit and our Mom is well cared for. She has alzheimers and we are confident that she is safe in their hands. Melissa always reaches out to us ahead time when there is a prescription that needs to be ordered. The back yard has a lovely view and the provided home cooked meals are delicious!

On October 5 of last year, our brother Radford suffered a catastrophic brain aneurysm and a carotid…read moreartery dissection while in Ocean Beach. He was admitted to Scripps Mercy Hospital, where he remained for over two months. During that time, he endured two strokes--one caused by a bleeding ulcer--as well as the placement of a stent in his brain to relieve pressure. To say he underwent at least six surgeries is likely an understatement. Thanks to an extraordinary surgical team and, without question, God's grace, he survived a moment when we were preparing to remove life support and organ donation was already being discussed. There is no doubt in our minds that his survival is nothing short of a miracle. Following this ordeal, we faced the overwhelming challenge of finding a long-term skilled nursing facility that accepted Medi-Cal. With limited options and tremendous uncertainty, Edgemoor Skilled Nursing Facility came to us unexpectedly--truly as a vision of hope. While some older reviews gave us pause, we also heard from others that the facility had changed significantly for the better in recent years. Trusting our instincts (and a higher power), we decided to move forward--and we are profoundly grateful that we did. The newer side of the facility is clean, well-maintained, and welcoming. However, what truly sets Edgemoor apart is its people. From the moment we arrived, we were greeted not as visitors, but as family. Doctors, nurses, CNAs, and staff members surrounded us with compassion, professionalism, and genuine concern. Three doctors were present during the intake process, taking the time to ask thoughtful questions about who our brother was--and who he still is--especially since he was unable to speak clearly or move beyond slight hand gestures. They were patient, clear, and intentional in their communication, ensuring we fully understood every step. As I repeatedly thanked them for the care and attention they were showing, their response was both humble and reassuring: they acknowledged that while they may not be perfect, they are always willing to listen, learn, and improve. That level of honesty and accountability is rare and deeply appreciated. Our brother has now been at Edgemoor for nearly a month, and I can confidently say that our family feels a growing sense of peace. My anxiety has eased, and I can finally breathe a little easier knowing he is in capable, caring hands. Between my sister, brother-in-law, niece, friends, and myself, someone visits almost daily and at varying times, so we have seen different facets of everyday life within. While we are still learning the procedures and routines, we have already witnessed remarkable progress. His growth--both physically and cognitively--is evident, thanks to the comprehensive therapies and the unwavering patience and kindness of the Doctors, nurses, CNAs, and staff. Their genuine care is something you can truly feel. As with any facility, occasional differences of opinion may arise, but every concern we've encountered has been resolved through open and respectful communication. I plan to continue sharing updates as time goes on, but my intuition tells me we are exactly where we are meant to be. Our brother is in the best hands possible, and we are deeply thankful to the entire Edgemoor team for the compassion, dedication, and hope they provide every day.

Been visiting my mama for the past 13 years now at Edgemoor even in the old facility. It's not the…read morebest place for mentally challenged people to stay. I wish the nurses paid more attention to their patients and were more knowledgeable on other questions asked when a loved one comes in and is worried about the patient they are visiting. But I do understand they can only do what is expected and never do go the extra limit such shame this is my moms home :( But the new building is a lot nicer and spacious than the old location!

I have a family member in Island Grove II and it's the best place. Every staff member is very…read morecaring and always willing to assist. The manager Grace is just wonderful as well as ALL the staff . It's clean, the meals are all cooked there fresh daily and they are very caring to the seniors. This is an A++ facility and I would recommend Island Grove II in Lakeside, Ca. to anyone looking for the best care for family. They also have a second facility Parkway Gardens retirement care home zip code 92020. A friend of mine has her mother there and she said it's GREAT as well!!

If you really love your family member, DO NOT Move Here the house looks nice from the outside. It…read morelooks clean. What matters is how you being treated by the owner and staff i've had a bad experience dealing with this company.\nThe employees and the owner eviction, without a 30 days, is what the owner would do without hesitation. Dealing with a known difficult client.\n And the manager aka staff has a history of neglecting some clients money.\n Seems the only thing that motivates this doctor quack.