My mother is not getting the additional care that we were paying for, but we're still getting…read morecharged. Her room is filthy, her medications aren't delivered at the appropriate times, and it's an overall poorly managed facility. When you request to speak to the director or other management staff regarding care services, you have to make numerous attempts to get a response which sometimes takes weeks.

My friend, Ron, and I took a tour there a few weeks ago and really enjoyed the personnel,…read moreespecially Susanna. She explained everything and showed us different apartments that are available. The prices are very fair and the facilities are well appointed. Great outdoor patio from the dining room and the patio backs up to a lovely park. Susanna invited us to have lunch but we had just eaten lunch so she gave us a couple of vouchers. Last week Ron and I went back for lunch. Great food in the lovely dining room. The head chief, Crystal, sat with us for 1/2 an hour and explained that she had only been working there for 2 months. She is revising the menu offerings and incorporating more fresh food and she also listen to residents when they have suggestions. Wes, the Director, sat down and chatted with us too. I heartily recommend this facility.

My mother lived at The Montera for the last 3 years of her 101 year life. Along with my family, we…read morevisited about a dozen other facilities before we decided on The Montera. We choose it because of the facility itself and the staff. The rooms are spacious and well-kept. For the past 3 years I have noticed that it is always clean and extremely well maintained. They have been sprucing it up the past year in areas that were getting worn. They've done a nice job. It provide pleasant environment for the residents. They offer a varied menu and I have always found the food is often better than any other institutional food I have eaten. In three years I never experienced an awful meal. I live locally so I did eat there on many occasions. They provide a varied offering for every meal. There is also a large and varied daily schedule of activities for the residents. As my mother's health declined one of her strongest complaints was that she was unable to go to her daily activities and hang with her friends. But of course the most important aspect when considering any facility is the staff. In three years I have meet dozens of employees and have been highly impressed with the level of concern and care and, most importantly, the patience I have seen by almost all of the staff. I have never seen anything untoward. I have noticed a somewhat high turnover level, especially in the administrative staff, over the past three years but they seem to do a good job refilling those positions with the same like-minded staff. There are at least a dozen staff members I would label as always going up and beyond to assist the residents. I would like to add that I recognize it isn't easy working with some residents due to their disabilities and their frustrations with their life as it is now but the staff at Montera does it with aplomb, respect and kindness.

I have lived here for over 4 years and it is HOME. The staff is excellent on every level. From…read morethe front desk to the dinning room, care givers, and the laundry services. I lived at another facility that was very nice but your own clothing didn't always return. That service here is excellent. Activities here great. The staff here are "my friends & family". I am glad that my sons found this place for me. Phil T.

My Dad has been at MesaView for a little over a week. I can't say enough good things about this…read morewonderful place. They have the best of a board and care and the best of a facility and none of the bad of those places. I've spent at least 5 hours a day there every day and the staff have shown over and over that they really care. They have made efforts above and beyond my expectations to make my Dad feel at home, cared for, and even loved. They have also made me and my family feel at home when we are there. Dad's dementia got so much worse that we could no longer care for him. They worked with us to get him in and comfortable so quickly after a fall at home that made his needs dramatically worse. They moved him closer than we had arranged so they could keep a closer eye on him and be quicker to help him. I love that there are plenty of people there that just need assisted living too. The variety is so good for him. The pet tortoise there provides Dad with entertainment that suits him. They have activities programmed that are wonderful too. The grounds are beautiful. Gigi and Iliana run this place so well. Wonderful staff, wonderful facilities, wonderful price, wonderfully administrated, and the meals look amazing. They did stock my Dads favorites when he did not want to eat and now he is eating again. I met the owner, Jeff, and he seems to be genuinely kind too. Every day I feel more and more confident that he is in the best place I could ever hope for. Thank you to Gigi, Iliana, Sonia, Chris, Carlos, Daniel, Carina, Alia, Maria and the rest of the staff for your patience and care! I hope to learn the names of more of you. It's just this place is well staffed and I'm still learning names.

My beautiful mother has been a resident at MesaView Senior Assisted Living for almost two years…read more My mother has dementia. Having to place my mom into a facility was a difficult and painful decision. But my mother needed care to keep her safe, more care than I was capable of safely providing her. So in dealing with the guilt of this decision to place her in a facility, I feel beyond blessed to have found MesaView Senior Assisted Living. To begin, Genoveva was warm, understanding, reassuring and welcoming. It was a rough time to move her, as it was also during COVID. But, Genoveva made the move seamless, in doing everything to make my mother feel safe and comfortable, as well as us. The facility is beautiful! An inviting and renovated room to call her own (we decorated with her personal belongings). A fantastic large open yard for her to be outside and enjoy, which was important for her and to us. There is even a large turtle that roams freely, as well as birds that sing, to put a smile on all the residents faces. The facility is smaller, cozy and more charming than a larger facility. I never feel like my mother will be confused or lost among too many people; I have observed how she smiles as she recognizes the people there (even with her dementia). The staff is absolutely incredible! The staff are always helpful, professional, kind, warm and friendly to the resident's and their needs, as well as the families. You can always hear them cheerfully greeting the residents by name even when just walking by. They are fantastic in their communication with me about medications and any concerns I or they may have about my mother. They are available 24/7 for any of your questions or concerns. Let me add, they did a fantastic job for the resident's safety during COVID times. The food...they strive and take pride in providing very healthy meal plans for the residents, with respect for meeting individual's needs as well. I am so VERY grateful for the amazing staff, they are truly the best!!! Now that Covid is relaxing guidelines, more activities are opening up for the residents and their families at MesaView. They have a calendar of daily activities available for the resident's enjoyment. They also plan special holiday family days, which are always lovely to participate in. I could go on forever about the many good things MesaView Senior Assisted Living has to offer. I feel blessed and happy my mother is safely in their care. I more than highly recommend MesaView Senior Assisted Living to anyone that wants their loved one in a place that feels like home.

We were trying to navigate care for our parents from Los Angeles and felt completely…read moreoverwhelmed--until we found Natalie at Senior Living Services. We were initially hesitant since she's based in San Diego, but that concern disappeared quickly. She was so present, responsive, and involved that it never felt like she was far away. She guided us through everything--from clearing out our parents' home, to evaluating care options, to advising on their real estate. She truly handled the entire transition with compassion and clarity. Most importantly, she found my parents a beautiful community where, for the first time in a long time, I can see my mom truly relax. If you're feeling overwhelmed or trying to manage this from a distance, call Senior Living Services. You don't have to do this alone.

My wife needed memory care and I felt overwhelmed trying to understand the options. Natalie guided…read moreme through the process, explained the different communities, and showed me options that fit my budget and care needs.She made the entire process stress-free and helped me think through the long-term plan for both my wife and myself. I felt relieved and confident making decisions. I also started downsizing my home and moving forward with a clear plan. If you're trying to navigate senior living options and don't know where to start, I highly recommend Natalie. She truly cares and knows this field inside and out.

Grossmont Gardens I just can't say enough of GREAT Things…read moreMs. Ana Navarro, ALW Coordinator,Grossmont Gardens Senior Living & Memory Care,Phone: 619-463-0281 Ext. 5104 helped us in so mmany was. Upon first meet Ana was kind, professional, sweet and full of knowledge about the (ALW) Assisted Living Waiver program and about the staff, the entire aspects of the Gardens. My mom had worked there for about 35 years and they welcomed her back as a resident with open arms. Ana always was there to answer questions quick to respond on emails and calls. Working with Ana was a fantastic experience; she was incredibly knowledgeable and efficient". Ana always displayed high-level professionalism and made the entire process stress-free. I highly recommend talking with Ana when considering this property for your loved ones. Ana went above and beyond to solve our issues or concerns I had. I did look at other properties in San Diego and they looked and felt like dorms or prison not to match the price. The Gardens had the lowest price for the best clean rooms and staff, the caregivers are very nice always there when needed. The Gardens felt like Family Ana made us feel like family. My mom is happy and safe. My 2 concerns: 1: with the wait staff and servers most of then were nice and friendly but a handful were always grumpy and just not professional.. They are not quick to see if someone comes in to eat and take there order or even clear the tables so other people can come in and sit. Note: I saw a server not on break in the kitchen area just eating chocolate Ice Cream, I thought Really!!!! 2: They need better activities all day even if only a handful of people are there: Example when they go in trips they should have something going on if you don't go. Maybe different type of activities if you are not a "Religious person" on Sunday. OVER ALL 5++++STAR for Ms Ana above and beyond... I would HIGHLY RECOMMEND Calling her take a tour.. Make the Gardens a Forever home for a loved one..

There is a lack of fundamental knowledge in the area of administering medications and escort…read moreservices. Communication between staff members was poorly handled. The management appears to be driven by sales rather than genuine care, resulting in a superficial and uncaring environment. I would not recommend this place.

Last month I came to the realization that it was no longer safe to care for my husband at home due…read moreto his rapidly progressing Alzheimer's disease. I began researching Memory Care facilities but soon found the process to be overwhelming and daunting. The best decision I made was to reach out to Virginia Renker of ROSE. She spoke to me over the phone at length as to who my husband, Danny is. The person behind the insidious disease to best ascertain what facility would offer the best combination of care and comfort for his remaining time. She possesses a wealth of empathy, knowledge and compassion. We met at the Care Facility for a Tour and I instantly realized that it was the one. Assuming my contact with her was concluded I was awed to find her contacting me several times since for updates! She charges nothing to you for her services and I couldn't possible imagine going through this without her guidance and support. If you find yourself in the unfortunate position of having to place a loved one in a Care Facility I highly recommend you reach out to Virgina. She's a true gem and you will be glad that navigating placement was one thing you didn't have to tackle alone.

From the owner: ROSE is a personalized senior housing consultant business providing care and attention to seniors…read morelooking for assisted living or memory care communities in San Diego.

Beware beware. Total scam on your security deposit. Say "goodbye" to every cent . From the day I…read moremoved in I had flooding in my unit, mold in my carpet, noise from meal prep in kitchen, and cockroaches always. Everything must go thru "corporate Office" --- mystery, Never-present staff!

After communicating with us before we arrived, Tina greeted us, as potential tenants, with roses…read moreand a welcoming sign! We immediately felt welcomed. She ushered us throughout the complex, answering our myriad questions and finding the answers when needed. She introduced us to the staff and treated us to a delicious lunch prepared by Chef Joseph and his culinary staff. The other tenants we met were friendly and very welcoming. The services offered here are extraordinary, including several sightseeing tours weekly. We were thoroughly impressed with Tina and the entire staff! Her friendly, welcoming demeanor and professionalism as well as her vast knowledge of Medicare just sealed the deal for us. We look forward to living here!

Highly recommend! Toni is a great source of information. She is knowledgeable and took the time…read moreto understand my families needs and the current situtation.

Toni from Preferred Home Care is fantastic. She was very responsive for the needs of my mother and…read moremyself. She was always willing to listen to our needs and recommend ideas to relieve the stress of caring for a very high maintenance woman. We went through multiple care agencies and independents and Toni was finally the answer to our needs. She was very professional and knowledgeable in some very difficult times and I think we were fortunate to have her in our lives at the right moment. Thank you Toni!

Amazing doesn't even start to describe Noble Living. Be it I, II, or III each and every location is…read moreabsolutely fantastic! If you are looking for a location for yourself or for a family member, Noble is where you should start you search AND where it should end! The caring for the residents is second to none! (Again, not only at Noble III but at Noble II and Noble I). Generally, at Noble you can expect to get Senior & Memory Care that encompasses help for seniors who need memory care and assistance with daily living, medication mgmt, meal prep, specialty diets, personal & incontinence care, activities & exercise and much more. Give them a visit, your satisfaction is guaranteed! The staff, from the orderlies to the nurses, doctors, support staff, admin and of course the owners Mr. & Mrs. Bunnell who live their creed: if you're at Noble, you're family!

It amazes me that so many people are looking for RCFE certified homes in San Diego county for loved…read moreones and there aren't that many reviews. Deb's homes are amazing. She takes such care with all 3 locations. This location is in the San Carlos area. It is absolutely beautiful. The care staff is amazing and the home is perfect for anyone needing assisted living, memory, or hospice care. When you call, Deb or Nora will sit with you and go over all your care needs. They are very honest and will do a full assessment. The care staff is amazing, food is great and you will have peace of mind with who is taking care of you or your loved one. When choosing a boarding care home, Noble Living should be on your list.

Kira is the sweetest most gentle woman who truly gets what the elderly are going through as well as…read morewhat their family needs in the way of help when it comes to getting them the extra care they need. Kira, suggested places for Mom after spending a good amount of time with her and she also visited facilities on her own on our behalf. She goes the extra mile, to help! I cannot say enough about how kind and understanding she is with elders and can get them to open up and will be there to help through the difficult process of making all your decisions as to what is best for you beloved parent. She was just what we needed to break it to Mom and get her to actually go from not wanting to go to looking forward to her move. I cannot recommend Kira more highly! Love her! (so does Mom!)

I recently retained Kira of Centinela Senior Solutions to assist our family with developing a care…read moreplan for my mother who has dementia. The first phase was to arrange a 24 hour care schedule for eight days so her husband could travel east to see his family. Kira began with an in-home observation and her assessment was an accurate reflection of my Mom's current condition and her likes and dislikes. This formed the basis for the care plan and was educational for our family. Kira is a true professional in every sense of the word. She understands dementia and Alzheimers because she has a great deal of professional experience. Her insights proved to be invaluable. Having a third party with the experience and understanding of the needs of seniors develop a care plan is a worthwhile investment. Kira is sensitive to family dynamics and is a great facilitator and advocate for seniors. I give her my highest recommendation. Sandy Ackerman Encinitas, CA