Grossmont Gardens has been the perfect place for my mother, she is appropriately placed on the…read morememory care floor. We have been there for a year now. Gemma has been so supportive through the whole process. She has guided my family through the paperwork and process of the move in and a temporary move out for skilled nursing. Then, Gemma and Lynn helped us with the transfer paperwork and settling back in. Both Gemma and Lynn have patiently and promptly responded to our questions and concerns. Furthermore, the caregivers and medial staff on the 4th floor are kind, patient, and efficient in caring for their residents. My mother is now bed-bound but she is calm and content. Their care and guidance has allowed me to take a small step back. Knowing that she is well cared for allows me to breathe easier and allows me some time to myself. Thank you so much.

Our brother has been living at Grossmont Gardens for approximately a year and a half. Initially he…read morewas in Assisted Living. Unfortunately, due to the progression of his dementia, he was moved to Memory Care. He has been living in the San Diego area for more than 50 years and although he has many friends, (who look in on him regularly), he has no relatives nearby. It is for that reason, that both myself and another sibling, we are dependent completely on the care and care givers at Grossmont Gardens. We could not be more pleased. Their communication, kindness and concern has given us a sense of relief. We are all very appreciative of the genuine warmth given to our brother.

Excellent care quality, my uncle Jerry was a resident for 6yrs. The director Adrian is so…read morewonderful. The staff took such good care of him. Everyone is pretty pleasant there. Highly recommend. Sincerely kim cox

Do not put your loved ones here! They are slumlords! The place has rats and mold and they…read moredisregard resident complaints. They take advantage of the elderly by raising rent without doing any upgrades or repairs. This place has had construction projects going on for years and never completed. The company filed bankruptcy so they raised rent to cover their lack of financial management. They prey on the elderly and watch out because what they promise you will change. Laundry was included and then they wanted to charge people two months later. If your loved ones needs medications it will cost $$$$ to be administered. They do not have onsite PT/OT or a gym. The barber is there like 2 hours. False advertisement, don't fall for it! The units flood during the rain. Residents units flooded and they never brought in specialists to assess flood damage or mold. Found mold in my family members unit. Beware!!!!!!! All they want is your money.

I have sent many families to The Montera for years. Families that have so many worries and are just…read morescared to move their loved ones anywhere. Then, they set up a tour, visit the community and meet Rachel and Sarah. All their fears slowly melt away. The community speaks for itself, and the staff and care they provide is Top Tier. Give them a call and set up a tour, once you meet the team, it will all make sense. Best Move!

My mother lived at The Montera in Assisted Living from May 2024 until she was forced to leave in…read moreMay 2026. I want to acknowledge that many of the caregivers and staff were kind, compassionate, and truly cared about her. My concerns are with the administration and management and the newly hired director, Karinna. My mother has dementia, but she is high functioning. Not only was this my opinion, but numerous staff members commented on how independent she was compared to other residents. She has poor short-term memory and occasional confusion, but she was significantly more independent than every Memory Care resident and even most residents in Assisted Living. The Montera announced that care level pricing would be increasing but never informed me that my mother's care level had been changed from Level 1 to Level 2. I only discovered this after seeing a document I had to sign with an unexpected increase of approximately $600 per month. There was never a meaningful discussion with Karinna explaining why her care level had changed or what additional services she would be receiving. In reality, nothing about her care changed--only the cost--along with having to deal with this dismissive and patronizing new director. The justification given by Karinna was that staff administered her medications twice a day. However, this had been her medication schedule for the entire previous year and was already part of the care they had been providing. In an effort to reduce costs, I worked closely with her physician to consolidate her medications into one daily administration. Unfortunately, that change was not medically appropriate and did not work well for my mother. As soon as I began the process of returning her to the medication schedule that best supported her health, management showed no patience or willingness to allow time for the transition. Instead, I was told by Karinna that she would have to move to Memory Care or leave the community. Memory Care would have increased her monthly cost by another approximately $2,200. More importantly, I strongly believed--and still believe--that moving her to Memory Care would have been detrimental to her well-being. She was thriving in Assisted Living, remained socially engaged, and functioned at a much higher level than residents in Memory Care. Unfortunately, management seemed far more focused on administrative policies and money than on what was actually in my mother's best interest. Families deserve transparent communication, thoughtful collaboration, and individualized care decisions. Instead, I experienced poor communication, unexpected cost increases, and an ultimatum that left our family with no reasonable option other than to move her. If you are considering The Montera for a loved one, I encourage you to ask detailed questions about how care levels are determined, what specifically triggers changes, how those decisions are communicated, and whether those decisions truly reflect a resident's needs. The Montera I experienced in 2024 was not the same Montera my family experienced in 2026. Since the change in executive leadership (Karinna), the culture appears to have shifted away from individualized care and toward administrative policies and financial decisions. That change ultimately cost my mother her home. I would like to end on a positive note because there are truly exceptional people who work here. Jackie and Brianna at the front desk were always incredibly patient, welcoming, and kind to my mother. Melody always brought the fun, laughter, positivity, perseverance, and genuine compassion into my mom's life, and I will always be grateful for the difference she made. I also want to recognize Aileen, whose knowledge, guidance, and willingness to help us through difficult decisions meant so much to our family. These remarkable women are the reason my mother had any positive experiences and WHY they get a second star at The Montera. I sincerely hope the administration recognizes and values employees like them, because they are the heart of this community.

Beware! I recommended this place to a neighbor who was very elderly and feeble. On the day he moved…read morein his wallet was stolen and credit cards used. It had to be a staff person as no one else was allowed in that area. His relatives moved him out within months. Also, there was just a murder-suicide there of a couple living in Lantern Crest. My doctor's office is in there and there's never any parking, and have heard complaints from residents. The place is like "putting lipstick on a pig" - don't let its "lavish" outer appearance entrap you.

This is a 5 Star place. My Mother In Law lives in Independent Living at The Pointe in Lantern…read moreCress. She loves it! It is really like a resort, and the Activities Director is excellent. Pet friendly, and a dog park on site. The staff are kind and caring. Victor is the best in sales. Front desk ladies are wonderful. The 1 star deduction is for the slow and complacent service in the restaurant. At the Pointe's restaurant, Terrazza, the food is excellent, but staff move slow and often forget to prep the tables with basics like water and glasses, silverware, etc. Once they seat you, they disappear and it can be quite a while to be able to ask for something like forgotten water or butter, etc. The buffets run out of food due to lack of staff watching and preparing. The Chef rarely (?never?) comes out to check on his tables. Bless the restaurant's staff's hearts, they could use a good manager that is present on the floor and a checklist for the table service.

The facility is nice. But it's not full of care for the resident like it used to be. The…read moremanagement is cold and all about the money and not about resident care or love for the residents like it used to be. The food used to be good but now is below average. The service in the dining room is well below average. Nice people but don't know how to serve and are for the most part lazy. Unable to give me a quick breakdown of the bill. I could go on.

To whom it may concern. I want to express my sincere gratitude to Oakmnot PB and there staff. mine…read moreis a different story.. I am younger than most here at Oakmont being 71 but due to my declining health and physical incumbremces ie major heart attack snd subsequent surgeries including recently a heart monitor installed as well as bad kiddies and having a 6.5 hour rebuild from both sides front and back rebuild of my spine I do not have significant other ie wife, children or family I was on my own as toy future. I had to " ride herd" take charge of all aspect which was not easy but with the extremely competent and professional care both Pre and Post spinal surgeries ie help dressing bathing as well as other need's including walking my service dog and do so with a smile The staff at Oakmont care knowledgeable understanding and patient bit most of all kind and respectful as well as flexible From managemrnt , Caroline , Mng. Dir William Controler to Norma Dir of Long Term Care Assitance ( who was a "God Send" when dealing with Long Term Care Insurance " provider) to the Care providers such as Emabet , Blance , Dora , Crystal to mention a few are the BEST. in addition to Miles in PT who helped me lose 30 Lbs to Jedison Director of Maintenance who fixes everything here and JoJo Activities Dir who keeps us busy and happy I RECOMMEND Oakmont with whole heart For an old guy with no family or real ability outside of Oakmont to socialize basically ALone , I have found A GREAT " Adopted Family" who are friends and and look out for me by The Grace of God They are the best here at Oakmont PS They give great care and love to my "Service Dog " Riley Most sincerely and grateful Jame E Armstrong

My Dad has been at MesaView for a little over a week. I can't say enough good things about this…read morewonderful place. They have the best of a board and care and the best of a facility and none of the bad of those places. I've spent at least 5 hours a day there every day and the staff have shown over and over that they really care. They have made efforts above and beyond my expectations to make my Dad feel at home, cared for, and even loved. They have also made me and my family feel at home when we are there. Dad's dementia got so much worse that we could no longer care for him. They worked with us to get him in and comfortable so quickly after a fall at home that made his needs dramatically worse. They moved him closer than we had arranged so they could keep a closer eye on him and be quicker to help him. I love that there are plenty of people there that just need assisted living too. The variety is so good for him. The pet tortoise there provides Dad with entertainment that suits him. They have activities programmed that are wonderful too. The grounds are beautiful. Gigi and Iliana run this place so well. Wonderful staff, wonderful facilities, wonderful price, wonderfully administrated, and the meals look amazing. They did stock my Dads favorites when he did not want to eat and now he is eating again. I met the owner, Jeff, and he seems to be genuinely kind too. Every day I feel more and more confident that he is in the best place I could ever hope for. Thank you to Gigi, Iliana, Sonia, Chris, Carlos, Daniel, Carina, Alia, Maria and the rest of the staff for your patience and care! I hope to learn the names of more of you. It's just this place is well staffed and I'm still learning names.

My beautiful mother has been a resident at MesaView Senior Assisted Living for almost two years…read more My mother has dementia. Having to place my mom into a facility was a difficult and painful decision. But my mother needed care to keep her safe, more care than I was capable of safely providing her. So in dealing with the guilt of this decision to place her in a facility, I feel beyond blessed to have found MesaView Senior Assisted Living. To begin, Genoveva was warm, understanding, reassuring and welcoming. It was a rough time to move her, as it was also during COVID. But, Genoveva made the move seamless, in doing everything to make my mother feel safe and comfortable, as well as us. The facility is beautiful! An inviting and renovated room to call her own (we decorated with her personal belongings). A fantastic large open yard for her to be outside and enjoy, which was important for her and to us. There is even a large turtle that roams freely, as well as birds that sing, to put a smile on all the residents faces. The facility is smaller, cozy and more charming than a larger facility. I never feel like my mother will be confused or lost among too many people; I have observed how she smiles as she recognizes the people there (even with her dementia). The staff is absolutely incredible! The staff are always helpful, professional, kind, warm and friendly to the resident's and their needs, as well as the families. You can always hear them cheerfully greeting the residents by name even when just walking by. They are fantastic in their communication with me about medications and any concerns I or they may have about my mother. They are available 24/7 for any of your questions or concerns. Let me add, they did a fantastic job for the resident's safety during COVID times. The food...they strive and take pride in providing very healthy meal plans for the residents, with respect for meeting individual's needs as well. I am so VERY grateful for the amazing staff, they are truly the best!!! Now that Covid is relaxing guidelines, more activities are opening up for the residents and their families at MesaView. They have a calendar of daily activities available for the resident's enjoyment. They also plan special holiday family days, which are always lovely to participate in. I could go on forever about the many good things MesaView Senior Assisted Living has to offer. I feel blessed and happy my mother is safely in their care. I more than highly recommend MesaView Senior Assisted Living to anyone that wants their loved one in a place that feels like home.

One of the things that sets Grossmont Garden Memory Care apart is the food. Executive Chef Justin…read moreputs so much care into every meal, and it shows -- fresh ingredients, great flavors, and menus that feel special. Combined with the compassionate staff and the wonderful activity program, it creates a warm, vibrant environment. The St. Patrick's Day celebration was a perfect example: themed dishes, cheerful decorations, and residents genuinely enjoying themselves.

My mother is in memory care in forth floor. Lynn Torino director is kind, efficient and always…read morewilling to help in any way and it makes it so much easier. The caregivers are kind and caring! Highly recommend.

Great facility! Herika and staff are wonderful. They really care. Nice grounds and they take care…read moreof my mom as if she were family.

My Grandma (Carol) lived here untill she pased recently. I love this place and all the people in…read moreit. It is like a home and my Grandma felt like she was at home, they took the best care of her I could not have asked for better. Thank you all for everything. Chris Patania-Weldon