Went for breakfast on Friday, the food is mediocre at best and incredibly overpriced. Inside dining room is bland, our table ate breakfast in an empty room with a few tables in dead silence. It felt like I was eating in a conference room of a retirement home. It was not worth the reservation or drive we made out to Mount Dora or the $120 spent. read more

Great location, friendly staff, nice rooms. Christine was so sweet, she provided us a complimentary bottle of wine for our 32 wedding anniversary. read more

Historic shouldn't be an excuse for just no upkeep. I'll just echo a few of the points from other reviews: 1) rooms are not cleaned well. VERY STICKY carpet floors, left over medicine in the medicine cabinet, gross stains on the molding. 2) the smell of cleaner fighting mold on the upper floors. Also, if someone uses the restroom above you and your room is connected to their plumbing you get to smell it! 3) dated appliances in the room. The building can remain historic but that doesn't mean you should keep the same alarm clock 20 years ago which is covered in dust and stains. 4) some staff are really indifferent to just about everything, not rude, just don't expect much Overall, you pay for location and that's why it gets 1 star. Another star for the manager who helped my friend who had to switch rooms two times before they found her one that didn't have people in it. If you dig historic hotels and can look pass the massive neglect of the overall building.... Then this is the spot for you read more

"Wow. Now THIS is Old Florida." That was my first reaction upon driving onto the Lakeside Inn complex. It is immediately clear this is a piece of Grand Old Florida. Full of an old charm exemplified in a bygone era--this place still has it! Mt. Dora itself is something of a village filled with a wide variety of shopping, dining, food, music, arts, crafts... And it seems there's no shortage of stuff to check out. Lakeside Inn seems like a community anchor for Mt. Dora. This is a family hangout that welcomes the community on the whole to come play. You can hang-out on the pier (or by the pool) with a cold beverage, maybe listen to a live band in the courtyard, do a little local-shopping in the gift shop... While you're there, take in the sunset, or maybe get married by the lake. Lakeside Inn is on the historic register. They've been in continuous operation (under private ownership) for something close to 130 years. They've done a good job with preserving historical/structural integrity. Service was spot-on *flawless.* Staff is very friendly and they really do try to make sure you're being taken care of. And the food we ate on the premises was superb. These folks can cook! My only criticisms of Lakeside Inn: My room was kind-of musty. I know, it's Florida, and some of that is inescapable. I think an HVAC upgrade will help with some of that. And (historical integrity or not), it's time for some new carpeting, which may greatly help with the mustiness issue. The banquet area is also in need of some TLC. I'm not sure the ceiling should be looking like it's about to cave in, and it's clear some of the rain gutters on the establishment aren't doing their job. But again, I found this place to be totally charming, and thanks to Lakeside Inn, I will be looking forward to my next Mt. Dora visit. read more

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Ok. The Inn is charming, with a 19 Century appeal. We requested a floor room because of handicapped condition and minimal stairs Yelp gave me a 10% discount, yet as my brother made the reservation the hotel didn't honor it. No problem. We left our bags and went to see the lighting of thr Christmas tree. Afterward we went for dinner. We came into our room 7517 and I noticed something on the carpet; it looked and was the size of a pecan. A ROACH!!!! I tried to grab her to bring her outside, but she escaped. I've turned the bed upside down checking for bed bugs. I didn't found any. Relief! Now, I'm afraid to go to sleep and that roach is loose in the room ans will crawl on the bed. As the Sunrise approached on Sunday, I went to the deck to contemplate the beauty of the Sun. A felliw guest and I started talking. I told her about the bug. She commented it probably was a "Palmetto bug"? We went to the front desk and told them. After being away the whole day, we came in and I went into the bathroom to take a shower. I noticed a glob on the upper side of the tub by the faucets..... A dead bug (was it the same one?) deep sight. Took a tissue and had to forcefully pried away from tub, it was squelched. The tub needs refinishing. It has a rubber mat and sturdy hand rail.. The hotel is centrally located for Mt. Dora activities. It has spectacular Sunsets and lake access (beware if gators). It has a bar and restaurant. Has WiFi, weak. The main hotel dates from 1883. Our extension from 1928. This has a strong old smell when you enter ghe building. The rooms don't smell like the hallways. One plus for the hotel aside from location and views is the fact that the cleaning crew on the days we were there are hearing/speech impaired personnel. read more

Lakeside Inn - Hotels Near Me - Mount Dora, Florida

This 1883 historical Inn is an amazing property. My husband and I stayed in one of their lakeside rooms. After reading many of the reviews, I have to say I hesitated staying here. So glad we took a chance. The front desk staff were friendly and the lobby is full of history. You must remember this property is 1883 and you're not staying in a newly built hotel. It will have minor issues with paint and creaking floors. The furniture is aged, including the bed. Though we slept just fine. The pool was beautiful, though could have been cleaned more throughout the day. By 3pm it was cloudy and lots of floating insects, leaves, and who knows what else. You can enjoy while viewing the beautiful Lake Dora. We will stay again!! read more

I would give it -1... after we turned lights off to sleep - room was filled with flying bugs that started landing on us. we had to switch rooms and no one available to help us move. Front desk staff couldn't care at all. read more

Stayed 2 days this past weekend with lady friend. Old hotel and it looks and feels it. Part of the old Florida vibe to it which I enjoyed. Room was fine. AC and ceiling fan worked great. Checkin/out was easy. Friday night hotel bar for dinner. Split a hamburger and salad. Wanted a Coors Light bottle. No, only Budweiser products. Went with Crown rocks. The woman on the piano was entertaining with requests. Views are fantastic. Right on the edge of town for easy walking to shops and eats. Grounds are well kept. Mount Dora and the Lakeside Inn makes for a great stay. read more

All excited to have a nice Sunday Brunch, it was nothing of the sorts. The service was terrible and the food was cold and awful. The pancakes were crumbly like a biscuit, wtf? The eggs benedict were hard boiled LOL When we complained to the server attention, she didn't even apologize. Do not waste your time nor your money. read more

Unfortunately, this place is past it's prime and not being maintained to recoup its former splendor. From the outside the buildings are an inviting yellow and the landscaping is lovely. Upon slightly closer inspection you can see the fall from greatness. We stayed in a queen room which had a bed so bouncy and slept out that if you weren't careful, it would pitch you on the ground unceremoniously. The tub dripped constantly and loudly that I couldn't get to shut off no matter how hard we cranked it. The shower never got hot until it was run for like 15 minutes... what a waste of water! Also our fan made a horrible clack clack which I was able to climb on the bed and wedge so it quit but that's not acceptable. Additionally, the ac set as low as it would go was just cool enough to sleep with the thin sheet and light cotton throw provided. It never really cooled off in the room. Finally, the carpet was sooooo old, stained and worn out that I never took my shoes off in the room. Yuck! Overall, if it wasn't for the ideal location, very reasonable pricing and short stay time, I'd have chosen somewhere else. I think I'll pay a bit more and try somewhere else downtown next time. read more

I completed the survey for the hotel but sure there will be no changes as the new owners have been in place for 12 years. The hotel is worn and the room smells of mold and mildew. While you can preserve the timeless beauty of a historical place they have not done so and our 300 dollar a night room was full of chipped paint and missing grout. To make matters worse the linens were aged and faded as were the towels. Our toiletries were opened and half empty. While the porch is welcoming and the main common area nice that does not make up for the very poor quality rooms. I would not recommend this place to anyone. read more

Saw an amazing roaring 20s cabaret show last night. It was fantastic. I can't wait to go again. Food was very good and service was excellent. read more

The location and the historical aspect are pretty awesome. However, I personally found the buildings and rooms very unkempt and parts were pretty dirty. I have posted photos of the first floor cubby where the ice machine is. How easy is it to clean that out? For what they charge for a room, I would expect they could clean that out and fix the outdoor carpets on the porches. I also don't understand why the dock hasn't been fixed after Hurricane Irma hit three years ago. It's an eyesore and should have been fixed or removed by now. read more

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Huge Disappointment. How can a place so awful be a part of such a beautiful and quaint city? Although the overall look of the Lakeside Inn is picturesque, the interior of the buildings and room are run down, in need of repair, and need to be brought into the 21st century. My room was located on the 3rd floor of one of the buildings described to include all rooms with lake views. Sadly, the place was a dump: - No elevator - 3 flights in a musty, dirty and not air conditioned stairway which every window was filthy and the carpet was disgusting. - Tiny, dirty and broken down room. The tiny TV nor wall unit AC didn't work - no one ever came to fix. Had to run the water 10 minutes to reach room temperature (never got hot and periodically stopped running). - Windows were filthy, one had a huge hornets nest on the outside of the window. Paint chipping everywhere, rust on everything in bathroom, the lake view was only through the filthy bathroom window that was only a hint of the lake. - Poor Wi-Fi, no Ice machine, people smoking outside on all the decks. What a dump. See pictures. Sad, I really love Mount Dora. read more

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Great food and great place to stay. Nice walk around town. Plenty of restaurants and shopping read more

The outside and gardens are gorgeous. That gives the second star The inside has a very strong unmistakable mold and mildewy smell. No privacy for rooms as there is a huge gap at the bottom of each and every door. Which means you can distinctly hear every conversation in the hall which means they can hear every sound you make. Want a nap? Couldn't because the sounds of children running and people coming and going kept waking me up. No rest! Room was well cleaned but the furnishings were tattered, stained, and scratched up. It's puzzling how much has been spent on landscaping but the interior is early garage sale style. See the pictures. Tiny low toilet. Shower that dripped constantly. Drain flies were in the bathroom. (See pic) Do eat breakfast there but skip dinner. It was Overpriced, bad food, wilted salad, half of steak was inedible - the baked potato was excellent. They gave us free chocolate ravioli but it was so bad I literally spit it out in my napkin. I think it was old and had turned And puzzled by the customer service raves. I can not say we were greeted or served by eager accomodating staff. Saturday morning breakfast was seat yourself. The hostess on Sunday was trying to host the porch by stationing inside. Wouldn't seat patrons at empty tables on the porch because of short staffing but then all of a sudden she did. Then tried to be niceynice to everyone she had just been rude to but it was way too late. The only nice and hustling staff we had was our waitress McKenzie. She was AWESOME We made the best of a puzzling situation. There is so much potential here but Lakeside, at the least get rid of the mold and get some customer SERVICE training read more

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If I could give this place a less star I would. It is infested with termites Soo Bad you don't dare leave your suitcase open. The rug in my room was sticky with filth. There was an empty bottle of booze on the shelf in the closet. You couldn't hang clothes in the closet due to paint chipping off walls and areas of rotted wood. The head board of the bed was secured by a screw on one side the other wasn't. The dust and filth behind it was terrible. The ice machine was broken for a week. I brought all this to the attention of the manager. He said quote if we told people about the termite infestation no one would stay here. read more

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(This is for the hotel - not the dining.) The architecture, grounds, and views are absolutely stunning. The staff were kind and helpful, trying their best to help me in every way they could. But even for a 140-year old hotel, this is not in good shape. Rugs were filthy (I was in more than one room) and damp on the ground floor. The mattresses were like a lumpy, ancient camp cot. Bedding was also like the minimal blanket you would expect in a kids camp. In short, the rooms were like a bad, cheap motel. And if you are a very heavy sleeper, you might be okay-- the rooms were extremely noisy-- you hear everything through the old doors. I hope this beautiful property decides to renovate. They have several buildings, so could start one building, one floor at a time-- I hope they do! In short: do enjoy a drink at the bars, or a lovely brunch on the veranda, but think before staying here overnight. read more

Our experience at Beauclaire Dining Room would probably keep us from returning by itself but the inn itself had its own issues. Definitely an older building and we enjoyed the historical aspect, but our room was odd. Two rooms, one a bedroom and one a sitting room but the bathroom was in between them. Had to walk thru the bathroom to get from one room to the other. The view was nice and the bed was comfortable but there were other concerns. Unless you can fit all your toiletries on a one foot square tiny table, forget about keeping them in the bathroom. And the shower was another story. Was not bad as a shower in a bath tub goes, but if anyone anywhere nearby flushed a toilet or ran a sink, the water was instantly steaming hot or ice cold. Had to keep your ears open to be sure you didn't freeze or get scalded. The message light on the phone was blinking red beside the bed the whole time, could not clear it out and had to cover it with some papers to keep it from distracting our sleep. Anyone in the hallway might of well as have been in your room as you could clearly listen to their conversations. The folks always outside the front door of the building smoking was never a good way to leave or return. Not expecting smokers to be considerate but never was nice holding our breath coming or going. Inn staff was nice, very polite and very accommodating, but spending $472.34 for two nights we would have hoped for a better experience. Much nicer places nearby much less expensive. We'll be back to Mount Dora but not to Lakeside Inn. read more

Tried many different dinners and wines, and they sold us on getting married here with their food! It was perfection! The chef came out and explained the dishes to us and made recommendations. The server literally did a wine tasting for us which was awesome! We had the Leek and potato soup, Lakeside salad, Caesar salad, Fried green tomatoes, Shrimp cocktail, Chicken pot pie, Potato encrusted salmon, Chicken roulade, Pasta lakeside, and Blackened redfish. ALL of the food was out of this world! Also, visited later for lunch! Are at the bar this time instead of the Beauclaire dining room. The staff were awesome and my BLT was great! The beer was very refreshing too. I would definitely recommend this place for lunch and dinner!!! read more

Lakeside Inn - Hotels Near Me - Mount Dora, Florida

Booked a room for a night in February. After seeing how bad the reviews were, cancelled reservation same day. Far exceeding the 48 cancellation time by 3 months. Well they charged our card anyway. Been speaking with Brandon and Andrew, the front desk manager who keep saying a credit was issued but nothing posted to the account. Two weeks and counting. Do not give them your credit card. read more

We waited for 3 years to be able to splurge and spend the holiday kickoff at their National Registry of Historic Hotels for the lighting of Mount Dora. We simple asked for addtl pillows and an extra blanket because we got very chilly and needed more comfort for our legs to rest the following night. It felt like I had done something bad or taboo to ask for such a thing. Then once at the room the room attendant knocked on the door and I was in the bathroom. I gathered myself to get to the door before she knocked again. Upon opening the door she says to me... " my lord I knocked 4 times" and I apologized but she only knocked 4 times in a row, not separately. This is a beautiful location but I'll never stay here for the price of $300 a night where linens are scarce and the electrical outlets can only handle one thing at a time! Stay elsewhere if you can and just come for the free coffee starting at 6:30 am in lobby, sit at the Adirondack by front of the lake which is FREE as well. Very Rude Room Attendants and the only person in the front desk who was nice but seemed scared to ask for the addtl linens was the African American lady with a nose piercing read more

I love this hotel. The staff is super helpful and friendly. Its historic and elegant. David the bartender at the pool bar is the best. Tremendous views of the lake. Facilities are extremely well maintained. Yes its old so the windows are painted shut anfd the bathrooms are small but its cute as heck. Very good location. Walking distance to Restaurants,parks,bars and shopping. The restaurant and the bar are great. My only complaint is the parking is a little tough. Other than that it is a great experience. I would not recommend for small children this is a adult hotel. read more

Its historic but dated in a non-luxurious way. Great location on the lake. I enjoy the sunset cruise, which left from the dock on property. Because I booked direct, I received several vouchers for discounted meals. I ate twice at the hotel, breakfast and lunch and both meals were satisfying. Upon check out. I forgot my iwatch. I called and asked to have a return call when it was found so I could go back. I did not get a call so I drove over and when I arrived, the front desk told me the maid had not found it. Being an iwatch I could see it was on property in the "Find My" app. Long story short, the Housekeeper did have it and it was returned. I was told it was a language barrier. I felt either administration didn't do due diligence or perhaps the housekeeper was dishonest. I can't say. And I did get it back. In that I didn't love the property, and with other options available in this darling town, I would choose to stay elsewhere when I return. read more

Horrible room. Heavy odor of some sort. A cross between moth balls and not sure what I was smelling. Windows painted shut so no relief. Had to go one flight down to use a bathroom as ours did not flush. Shower was falling apart. Floors were not clean. Room 7225 on 12/23. Evelyn Anderson read more

We couldn't get a booking this time. Nonetheless spent a lot of time enjoying Lake Dora from the property. read more

Lakeside Inn - Hotels Near Me - Mount Dora, Florida

I've enjoyed myself every time I stop in.. It may be for coffee & breakfast on front deck, meeting friends in lobby, the cozy bar for drinks & a bit, as well as enjoying the Poolside bar.. whatever I fancy for that day! read more

King Suite in the Sunset Cottage was excellent. We had small dog and this is building where pets are allowed. Room was clean and did not have a musky smell noted in other reviews. Bed was firm but housekeeping remedied that with extra mattress pads. Mike in maintenance fixed 2nd TV within 30 minutes of calling front desk. We have reservations for next year. Watched Christmas Parade and lighted boat parade and didn't have to walk more than a couple hundred feet. read more

2019 Review 66/100 This review is for their Mother's Day brunch ONLY. I have not stayed at the hotel itself. First of all, the hotel is beautiful. Especially the main building Very old world charm. It makes you feel like you're back in the old south. The hotel buildings cover a pretty sizable area on the water. The dining area is nice, though I haven't seen it on a regular day. We dined here for Mother's Day brunch and the experience was fantastic! It was set up buffet style. So many different types of food to choose from and everything was really, really good. A really lovely upscale buffet atmosphere. Plus, the service was great. And, most importantly, my mother had a great time! If you're considering for Mother's Day, or really any occasion, know the setting is great and the surrounding town is a fun place to walk around before or after. It makes for a really fun day. read more

Friends and I stopped by briefly the other evening. We quickly changed our minds from wanting drinks and dinner to just one drink and head on out. The inn looks so inviting and beautiful on the surface but truly it's a bit underwhelming. I need to add here they we were not overnight guests at the inn, only guests for 15 minutes. So I cannot attest to the rooms and/or the food. The reason we were quickly turned-off by the place was the service! Or the lack thereof. The bar tender presented to be high. There was a full bar of guests drinking and eating at the time we arrived. And there seemed to be 3 or 4 of the well-dressed guests who knew the bartender because on 3 separate occasions the bartender needed reminders by those guests to serve another customer or to clean the dirty dishes off the counter. When the bartender took our drink orders (only 4 of us), he seemed distracted and unsure of the simple orders....2 bottled beers, one glass of Merlot, and one whiskey sour. We quickly paid our tab and walked outside to ignore the disappointment from inside. Outside, the grounds are simple but nice and seemed to be clean. The poolside bar was closed and a large portion of the dock is damaged (presumably from the hurricane - which is understandable). I really wanted to like the inn especially because I wanted to recommend it to friends and family to stay there when they visit, but sadly I will not be recommending the Lakeside Inn. read more

Such a beautiful restaurant with the WORST food! We felt bad for the server, she so great and having to sit this horrible food in front of us! read more

We stayed at the Lakeside Inn, built in 1883 and was a great location. We parked the car and could walk to the shops, restaurants and bars. We booked the Escape Package and added a 3rd night. The Escape Package was a great value, it included breakfast vouchers and a dinner voucher. Our room was in the Terrace building and was clean, bright and adequate for our short stay. The bar and veranda were comfortable. On the downside there was a problem with the hot water tank and we didn't have hot water late on Wednesday and it wasn't resolved when we left on Friday morning. They did have a plumbing company come. Unfortunately they didn't offer to relocate us to another building or offer any other compensation. We loved the location and Mount Dora. Would we go back to the Lakeside Inn and Mount Dora? Certainly Mount Dora but not sure about the Lakeside Inn! Update, the Lakeside Inn apologized for the hot water issue and refunded our last night! so we will definitely return again in the fall! read more

Went to mt Dora for the day and found this old gem had brunch today it was so good plenty of food price was reasonable. Our waiter was a gem the service was great he went above and beyond. The views were spectacular I would certainly come back next time. read more

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Lakeside Inn is a great place to visit for its historical value and beautiful lake view. Dinner at restaurant offers very good food but typically poor service. We lucked out with a wonderful waitress serving on the front porch. Friendly and very good service. There are many other resturants within walking distance. This hotel offers pet friendly rooms in one of the cottage buildings. Small dated room was pricey at $275 night including $50 pet fee, and must add had a musty oder. The price you pay for historical hotel on the water front. Been there, done that, we won't stay again. read more

The Lakeside Inn provided the perfect backdrop for a weekend getaway with my husband. The Inn itself is steeped in history and the grounds are beautifully kept. We stayed in room 7304 in the main Inn on the second floor and had a great view of Lake Dora. The room itself was small but very clean. While it appears that our room had been recently updated, it still had the old charm of what you could expect to see when it was originally built it in 1883. I only have two complaints regarding the room. First is the bed. It was an extremely firm mattress and I woke up both mornings feeling very achy. I'm sure some people like hard as rock mattresses - me not so much. Secondly was the water pressure in the shower. The water barely trickled out of the shower head and there was no way to adjust the stream. The hotel has great dining options whether on the veranda, in the main restaurant or in the tavern. While we didn't eat at the hotel during our visit we did see other people dining and the food looked delicious. I think the very best thing about the Lakeside Inn is its location compared to the historic downtown. We were able to park the car on Friday and not move it again until we left on Sunday. There are many great shopping and dining options downtown, all of which were in walking distance. We had a great weekend and will definitely be back. read more

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The grounds are just beautiful. Food is good. But no coffee after 10 am and none in room. Room are very sparten but clean. Some rooms get a bug invasion after dark. There were 1000s on our ceiling. Our dog kept staring at them. If you come here with your pet proceed with caution. Our Yorkie barked on the first morning there as people were checking out. We did our best and shush her. Hours later after a phone call and hours of our pup NOT barking a team showed up at are door to kick us out before our second night because she MIGHT bark again. We think they thought we left her alone in room which is against policy which we don't do and they were trying to "catch" us. They ended up moving us to different building. Our pup? Not one peep rest of stay she is well traveled. This hotel says pet friendly but they are really not. So, be warned. And because of the one rude staffer we won't be back. read more

My family and I were disappointed in the Lakeside Inn. Our birthday weekend celebration started badly when Lakeside lost our reservation. Apparently their online reservation system did not link to their front desk. We were given a smaller room since the suite we booked was unavailable. The room reeked like a backed up toilet. Towels had holes in it. There were an old candy bar, men's sock and deodorant under the bed which looks like it hasn't been vacuumed in some time. I took pictures of the dark streaks along the wall which made me believe their was a leak before we arrived. The door knob to enter the room broke in my hands. I took pictures of all of this since I could not believe a hotel with a supposedly good reputation was a mess. I sent an email complaint in the middle of the night. There were no other options available since there was a wedding at this location. Don't reserve there is you have a disability. No elevators to reach higher floors Their restaurant was fine. The front desk people seemed nice but I will never book here again. They really need to clean their rooms. I travel quite a bit and this ranks as one of the worst hotel rooms I've stayed at. Disgusting! I also recommend checking your credit card statement if you booked at this hotel. I was charged twice for my room: when I made the reservation and the day I showed up. read more

Lakeside Inn - Dirty walls with a smell of backed up sewer - Hotels Near Me - Mount Dora, Florida

God Bless Floyd, in Tremain's! That man provided too notch service and brought a smile to every face! Love the Lakeside.

Check in was easy and our room was in the building across the street. Bizarre building lay out that creates four (maybe five) SETS of steps, of four or more step downs, to get to your room. (see picture) - not including the four or so step ups entering the front door!! Crazy chit for a hotel that most everyone will be toting and rolling suitcases. Whoa, okay - this facility was built well before rolling suitcases (and elevators??) was conceived- I think? This surely is a newer facility than the check in building? This is an immaculately kept property that one might expect some musty or odd odors due to age- but none noticed here on my visit. Our room has an incredibly huge closet. The sitting room also has a huge closet -for all that luggage you had to traverse down (hopefully) all those steps. Other than the a joining room's plumbing noises, this was a nice quite stay- or was it because I didn't get back to the room till 1:30 am?? Whatever. Flat screen TV in the sitting room and older tv in bedroom. Pedestal sink in bathroom with no vanity but an inadequate 5" deep shelf for the wife and me's stuff. read more

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We discovered the inn on a day trip. So beautiful and welcoming from the exterior. My husband thought that an overnight trip would be a great birthday trip. Well lesson learned, we should have done more research before booking. Check in was fine and uneventful and dare I say pleasant. We got upgraded to a suite. Excitement wore off as soon as we walked into the foyer of our building. It smelled musty We get to our room and the odor was worse, musty and stale. It was bad. The room was dingy and not well maintained. Yes, we knew it would be historically appropriate but it felt more rundown than historic. The saving grace was the view. We out to dinner and returned to the inn for cocktails. A mistake. Dark, dingy and worn out. Included in our reservation was a $10 voucher for a meal. Decided to use it for breakfast. That was not to be. There was a large group staying at the inn and they completely took over every available seat for breakfast and there was insufficient staff to handle the crowd. Estimate wait for breakfast was an hour. Went to discuss with the front desk and they couldn't have been more rude. Disappointed and completely dissatisfied. Will not recommend and discourage anyone from going. More sad than angry. Ruined my birthday read more