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Old merch sales people are not helpful and don't try to return anything. Better off going to a legit shop where you find the best stuff and avoid the fustration
Do NOT order anything online here. I ordered something online for my brothers Christmas gift and this one of the WORST customer service experiences I've ever had to endure. First off, he usually wears size S and even that was way too small for him - looked like a kids size S. Although the sizing was oddly off I thought, no big deal I'll just reach out and see how I can get this exchanged. It shouldn't be too bad, right? Right...? I'll take "You thought" for $500. In the pics, you will see Kris initially confirmed that everything would be handled and the jersey would be exchanged for another size and sent to my brothers address. Once again, Kris confirmed this. Flash forward to a few weeks later when I followed up they said they didn't receive anything yet. Therefore, I had to post pics of my UPS receipt of it being delivered to them and no response again. Then I followed up (again) on the status and as you can see in the pic, I got a one liner saying my item was refunded. K. This whole time my little brother was waiting for his Christmas gift jersey to be replaced and I get some weak unapologetic one liner without even the correct resolution. Thanks for the massive waste of Lakers Store. I really have nothing better to do with my time than to follow up on Christmas exchanges and ensuring they're handled properly. Anyways, I hope this review helps save you from making the same mistake as I did and purchasing online from this unreliable business.
I am very disappointed with my purchase. I've purchased several pieces of clothes from this shop online for my boyfriend. I even got send the wrong stuff at one point and I've returned it. Now I have an issue with a hoodie that came damaged and there service team tells me that's how it comes. It's ridiculous to treat loyal customers like this their merchandise is not cheap so I expect the best quality not swap meet material and services. I will not be supporting this store anymore you would think with such a big company they can exchange it quick but I guess not !!!!!
Came through after paying respects at the Lakers training center for the passing of Kobe Bryant, his daughter and 7 other passengers due to that incomprehensible helicopter crash. While the internet ran out of Kobe products, this store still has a good variety of jerseys with his name on it. I'm not a fan, so I ended up empty handed. I called Hubbers to see if he wanted anything, but I think he'd much prefer to go there himself. (Clearly, there's gonna be a follow up visit.) It's a small store but the products they have to offer for purchase are a-plenty. Very clean and organized. Laker products means one must expect to pay for the price; even more especially during the aftermath from the loss of a legendary player. Plenty of lot and street parking. Not an issue. Regardless, I will return with Hubbers. Might leave un-empty handed then...
Planned lunch to end next to the Lakers Team Store. Located in a small plaza shop, next to the Lakers Training Facility. Large parking lot. Small store, selection was very limited. AMEX gets 25% off. No deals on any Kobe stuff. Shopping online was a lot cheaper then here even with the 25% off. Clearance is your only bet to get a good deal on merch. Other then that, shop online.
Horrible customer service! Asked a question about a jacket. Got a response, then when I gave my height and weight and asked what size would the customer service agent recommend, they responded with "we can't guess your size." I wasn't asking the customer service agent to "guess my size." I was asking for a recommendation. If I'm going to spend a few hundred dollars on an item then I'd like to at least get the right size. Looking at the reviews, I see the person that responded to me is notorious for bad customer service. How is this company allowing this?
Cool little place. They do NOT honor the Yelp! Check-in offer. They had a nice selection and the staff was friendly. Had issues trying to use our card there and they don't accept cash at all. The coin shortage is over, not sure why they still don't take it. Thankfully I had a different card to pay with.
What a good time to gear up for our Los Angeles Lakers, especially this 2019-2020 season they're back to their winning ways. As for me, I needed something to wear for an upcoming game to show the fan from within. Coming in they do have a good selection of jerseys, t-shirts, hats, and accessories. So pretty much the core wear to show Laker pride. To compare the team store at Staples Center to this one, this place is much smaller, it's just without the memorabilia's. With that said I'm sure you would have no problem what to find for that official licensed brand player's jersey. Also, they do carry the latest line of city home jerseys. I did purchased a hat here and I was happy they honored my 10 percent off Yelp-checkin offer. It's located in the Elevon at Campus El Segundo, and close to the UCLA Health Training Center.
Must visit place for any Lakers fan. It's a 45 minute drive from Downtown (located at El Segundo) but it's a must go if you also want to see the team's official training center. They have a variety of jerseys, shirts, sweaters, bags, hoodies, and even plushies. Only thing is they need to restock more sizes (I had a hard time looking for medium size) but otherwise, it's a great place. Friendly staff as well and they answered
This boutique had jerseys for all the starting players on the team this year in authentic and swingman. So, it's a great place to go before a game, but, they didn't have any throwback jerseys. Luckily, one of the employees told us that they usually DO have authentic jerseys in, and they should have some in around Christmas. She also mentioned that they have a website, lakersstore.com where we could find more jerseys. Besides that they had shirts for men and women, plus they had cute outfits and things for kids as well. Definitely will be going back for Christmas. There was plenty of parking in the lot, so you didn't have to worry about leaving your car unattended. The boutique is in a cute shopping center so you could just sit around before or after shopping. AND if you check in on Yelp you can get 10% off. This place is great for Lakers fans young and old(er).
Ordered two jackets during their mystery sale. One of the jackets was great but the other one had a jacked up style (part of the lakers logo was covered by the pocket on the bottom of the jacket--see picture). Emailed customer service because I thought it was defective and wanted a different style and was informed by Kris that this was the intentional style of the jacket (kind of appalling someone would sell a piece of clothing that is styled the way it is...l think they put this defected item for sale knowing it was defected because they're trying to get rid of them) That being said, because all sales are final for this sale, I wouldn't be able to get a different style. Kind of a bummer but it is what it is. However, I also ordered the jacket one size too big and asked if I could exchange the size but keep the same style. I was told by Kris that on the website and packing slip it said all sales are final (it didn't say that at all on the packing slip--I checked. Packing slip said please contact them about exchanges or returns), so I wouldn't be able to exchange for a different size of the same style jacket. I Think it's a bit unreasonable to not exchange for a different size given the STYLE was a part of the mystery sale...not the SIZE. I think the customer service from Kris is lacking and would definitely avoid buying from their online store--especially during the mystery sale. Never purchasing products from here again!
I always knew that the Lakers Training Facility was in El Segundo at the UCLA Health Training Center but it wasn't till now that I discovered this official Lakers merchandise store that is right across from the training center. This small retail shop is quite the gem and offers a variety of Lakers jerseys, shirts, hats and other souvenirs. This store is not quite as large as the stores at Crypto.com or the big TEAM LA store in DTLA. I was a little bit disappointed that I couldn't find the new Hello Kitty Lakers ornament. Though I couldn't find the Hello Kitty merchandise, I was pleasantly surprised to find some unique items such as Filipino Mabuhay Lakers lanyard, a Lakers lucky cat pin and a Mickey and Minnie Mouse Lakers keychain. I also loved the various colored shirts and hats this store had. There is also a good selection of 50 percent off shirts, jackets and sweaters. This Lakers Team Shop is a great little store to shop for Lakers clothing and accessories. It is also quite the fun store. They have a tv showing old classic Laker games and towards the front of the store they have a whole rack of basketballs. As mentioned above, only my comment is that I wish they had the Hello Kitty merchandise. I understand that there can be exclusives only to be found at Crypto but for some of us that can't make it out to DTLA, it would be nice to have some of those items here. Nevertheless, despite a bit smaller offering of merchandise, I did enjoy stopping by here and I know it won't be my last visit. read more
10 months ago
Stopped to look for Christmas gifts. It's located in a small center with a bunch of small fast casual restaurants. You enter from the courtyard and not from the parking lot. Although they have a good variety of men's, women's and kids gear I unfortunately did not buy anything. Other than a hello when I walked in that was the extent of customer service. Not that was expecting someone to help me locate anything I needed they (3 workers) didn't even ask me if I needed help. They just talked to each other the entire time. Good store poor service read more
6 months ago
Do NOT order anything online here. I ordered something online for my brothers Christmas gift and this one of the WORST customer service experiences I've ever had to endure. First off, he usually wears size S and even that was way too small for him - looked like a kids size S. Although the sizing was oddly off I thought, no big deal I'll just reach out and see how I can get this exchanged. It shouldn't be too bad, right? Right...? I'll take "You thought" for $500. In the pics, you will see Kris initially confirmed that everything would be handled and the jersey would be exchanged for another size and sent to my brothers address. Once again, Kris confirmed this. Flash forward to a few weeks later when I followed up they said they didn't receive anything yet. Therefore, I had to post pics of my UPS receipt of it being delivered to them and no response again. Then I followed up (again) on the status and as you can see in the pic, I got a one liner saying my item was refunded. K. This whole time my little brother was waiting for his Christmas gift jersey to be replaced and I get some weak unapologetic one liner without even the correct resolution. Thanks for the massive waste of Lakers Store. I really have nothing better to do with my time than to follow up on Christmas exchanges and ensuring they're handled properly. Anyways, I hope this review helps save you from making the same mistake as I did and purchasing online from this unreliable business. read more
2 years ago
4 years ago
I am very disappointed with my purchase. I've purchased several pieces of clothes from this shop online for my boyfriend. I even got send the wrong stuff at one point and I've returned it. Now I have an issue with a hoodie that came damaged and there service team tells me that's how it comes. It's ridiculous to treat loyal customers like this their merchandise is not cheap so I expect the best quality not swap meet material and services. I will not be supporting this store anymore you would think with such a big company they can exchange it quick but I guess not !!!!! read more
7 years ago
Came through after paying respects at the Lakers training center for the passing of Kobe Bryant, his daughter and 7 other passengers due to that incomprehensible helicopter crash. While the internet ran out of Kobe products, this store still has a good variety of jerseys with his name on it. I'm not a fan, so I ended up empty handed. I called Hubbers to see if he wanted anything, but I think he'd much prefer to go there himself. (Clearly, there's gonna be a follow up visit.) It's a small store but the products they have to offer for purchase are a-plenty. Very clean and organized. Laker products means one must expect to pay for the price; even more especially during the aftermath from the loss of a legendary player. Plenty of lot and street parking. Not an issue. Regardless, I will return with Hubbers. Might leave un-empty handed then... read more
Planned lunch to end next to the Lakers Team Store. Located in a small plaza shop, next to the Lakers Training Facility. Large parking lot. Small store, selection was very limited. AMEX gets 25% off. No deals on any Kobe stuff. Shopping online was a lot cheaper then here even with the 25% off. Clearance is your only bet to get a good deal on merch. Other then that, shop online. read more
3 years ago
Horrible customer service! Asked a question about a jacket. Got a response, then when I gave my height and weight and asked what size would the customer service agent recommend, they responded with "we can't guess your size." I wasn't asking the customer service agent to "guess my size." I was asking for a recommendation. If I'm going to spend a few hundred dollars on an item then I'd like to at least get the right size. Looking at the reviews, I see the person that responded to me is notorious for bad customer service. How is this company allowing this? read more
1 year ago
Cool little place. They do NOT honor the Yelp! Check-in offer. They had a nice selection and the staff was friendly. Had issues trying to use our card there and they don't accept cash at all. The coin shortage is over, not sure why they still don't take it. Thankfully I had a different card to pay with. read more
3 years ago
What a good time to gear up for our Los Angeles Lakers, especially this 2019-2020 season they're back to their winning ways. As for me, I needed something to wear for an upcoming game to show the fan from within. Coming in they do have a good selection of jerseys, t-shirts, hats, and accessories. So pretty much the core wear to show Laker pride. To compare the team store at Staples Center to this one, this place is much smaller, it's just without the memorabilia's. With that said I'm sure you would have no problem what to find for that official licensed brand player's jersey. Also, they do carry the latest line of city home jerseys. I did purchased a hat here and I was happy they honored my 10 percent off Yelp-checkin offer. It's located in the Elevon at Campus El Segundo, and close to the UCLA Health Training Center. read more
4 years ago
Must visit place for any Lakers fan. It's a 45 minute drive from Downtown (located at El Segundo) but it's a must go if you also want to see the team's official training center. They have a variety of jerseys, shirts, sweaters, bags, hoodies, and even plushies. Only thing is they need to restock more sizes (I had a hard time looking for medium size) but otherwise, it's a great place. Friendly staff as well and they answered read more
7 years ago
This boutique had jerseys for all the starting players on the team this year in authentic and swingman. So, it's a great place to go before a game, but, they didn't have any throwback jerseys. Luckily, one of the employees told us that they usually DO have authentic jerseys in, and they should have some in around Christmas. She also mentioned that they have a website, lakersstore.com where we could find more jerseys. Besides that they had shirts for men and women, plus they had cute outfits and things for kids as well. Definitely will be going back for Christmas. There was plenty of parking in the lot, so you didn't have to worry about leaving your car unattended. The boutique is in a cute shopping center so you could just sit around before or after shopping. AND if you check in on Yelp you can get 10% off. This place is great for Lakers fans young and old(er). read more
8 years ago
4 years ago
5 years ago
Ordered two jackets during their mystery sale. One of the jackets was great but the other one had a jacked up style (part of the lakers logo was covered by the pocket on the bottom of the jacket--see picture). Emailed customer service because I thought it was defective and wanted a different style and was informed by Kris that this was the intentional style of the jacket (kind of appalling someone would sell a piece of clothing that is styled the way it is...l think they put this defected item for sale knowing it was defected because they're trying to get rid of them) That being said, because all sales are final for this sale, I wouldn't be able to get a different style. Kind of a bummer but it is what it is. However, I also ordered the jacket one size too big and asked if I could exchange the size but keep the same style. I was told by Kris that on the website and packing slip it said all sales are final (it didn't say that at all on the packing slip--I checked. Packing slip said please contact them about exchanges or returns), so I wouldn't be able to exchange for a different size of the same style jacket. I Think it's a bit unreasonable to not exchange for a different size given the STYLE was a part of the mystery sale...not the SIZE. I think the customer service from Kris is lacking and would definitely avoid buying from their online store--especially during the mystery sale. Never purchasing products from here again! read more
6 years ago
8 years ago
BUYERS BEWARE!!!!! I will never ever use their online services again! On 7/6/18 I placed an online order to pre-order the new Lebron James jersey. I order 2 and was very excited. It is now 8/13 and I still have no product and no update. I've called their online help number from their website and I only get voicemail. I follow the instructions and leave a voicemail and I have yet to get a phone call back. I've left 4 voicemails in a matter of 10 days with no return. I have emailed them through their website given address about 2 weeks ago and I still haven't received follow up. Had I known it would be like this I wouldn't have ordered through them and just waited till the product hit the store or I should have ordered from nba store website. read more
4 years ago
6 years ago
7 years ago
7 years ago
Okay Laker fans, no need to go downtown to get your Laker gear. No fussing with traffic and crowds and parking. Get your authentic fan stuffs right here in El Segundo. The shop's just about next door to the Lakers' brand new training facility. And we're talking just a few blocks from LAX on the good side of town. Never crowded, they've got all the latest gear and they're happy to see you come through the door. read more
8 years ago
7 years ago
3 years ago
I'm so glad there's a Lakers merchandise store closer to me so I don't have to drive into Downtown LA for the Team LA store. Great store overall. It's located in a nice area filled with restaurants and cafes, nestled within a rather industrial part of El Segundo. It is down the street from the upcoming Lakers training facility as well, so that's pretty neat. There was one guy working there when I stopped by and he was pretty friendly. I don't know what it's like on the weekends but it is super empty on a Wednesday, that's for sure. I will definitely stop by again in the near future for more Lakers goodies! read more
3 years ago
This shop opened about four months ago and it's a perfect place to find a gift for that Laker fan in your life. There's lots of assorted merchandise like jerseys, hats, shirts, sweatshirts, pajamas, key chains, socks, and even gear for your pup! read more
7 years ago
This Lakers team store has a great selection of Lakers apparel and gifts! The store is very near, fairly priced, and there are plenty of different Lakers hats to choose from. They also sell jerseys of all their current stars, including Kobe. read more
6 years ago
8 years ago
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More info about Lakers Team Shop
729 N Douglas St
El Segundo, CA 90245
Directions
(310) 322-4200
Call Now
Visit Website
http://www.lakersstore.com
Hours
Payment methods
Indoor Amenities
Outdoor Amenities
Ask the Community - Lakers Team Shop
Is this place still open for business ? Thanks in advanced
Is this shop open or not?
Store will be reopen starting Thursday Feb.18th. Our normal hours will be Wednesday-Saturday from 10am-5pm.
Do they have any Caruso jersey?
Hi, We don’t have any available in store but there is Caruso jerseys available on our website www.lakersstore.com
Review Highlights - Lakers Team Shop
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9 reviews that are not currently recommended
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